Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
01/11/201170000
 Tl-the contact owns a 2005 toyota scion xb. the latch on the rear of the vehicle snapped off. as contact tries to get in her vehicle from the rear the latch broke off in her hand. the vehicle was not taken to the dealer. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 70,000.-mw
09/23/201075000
 Hatch handle, made of flimsy plastic and held on by a couple of screws, broke off. this part, which contains the handle, lock mechanism and the license plate light, gets a lot of use, opening and closing the hatch, and is not very well made for the amount of use it is subjected too.
04/10/201055200
 1. drivers's side lock intermittantly won't open from inside. neither manually nor pressing the key fob will open. the only way to open the door is from the outside and manually using the handle. i have taken this to 2 toyota dealers and nothing has been done about it.
04/20/2009500001
 Rear door latch assembly came completely off, disconnected from car door when engaging latch and pulling up in an attempt to open the rear door. *tr
LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH
07/07/20061
 Subject: 2005 scion xb structural safety item after purchase of the above automobile it was discovered there is no mechanical way to open the rear trunk door. it has no key, no external handle, and no cable release. entry and exit is dependent solely on the battery-powered wireless remote control. if that should fail or break, one has to climb into the rear and remove a panel secured with fasteners to release the lock. consider - south florida with numerous water-filled canals - across alligator alley cars run into canals often, nose-first. driver has no way to release rear lock. your office recently issued a directive to install emergency internal lock releases for normal car trunks. how did the scion pass inspection? i tried contacting the scion organization on this subject, and was unable to speak to anyone with any knowledge of this subject. should you concur with my report, perhaps scion could be encouraged to provide a fix. *jb