Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| SB-0014-10 | 05/05/2010 | 10033745 | Scion: steering. power assist system. in some vehicles may exhibit an intermittent condition where multiple malfunction indicator lights (mil) remain illuminated after start up, and the power steering system will enter the fail safe mode | 09/17/2010 | |
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||||
| SSB-0019-11 | 06/20/2011 | 10041184 | Ready | 09/20/2011 | |
| SSB-0019-11 | 06/20/2011 | 10041184 | Toyota: 2008-2011 xb. there may be abnormal noise from the idler pulley assembly. *rm | 09/20/2011 | |
| STEERING - LINKAGES - ROD - RELAY - CONNECTING | |||||
| S-SB-0031-09 | 06/12/2009 | 10033636 | Scion: some tc and xd and xb vehicles may exhibit a condition with multiple warning lights illuminated, vehicle not shifting from park t drive, and/or other accessories becoming inoperative after the vehicle has cold soaked in sub-freezing | 08/30/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/23/2013 | 106000 | ||
| Tl* the contact owns a 2008 toyota scion xb. the contact stated that while driving 30 mph, the power steering failed making it very difficult to maneuver the vehicle. the vehicle was taken to a dealer for diagnosis and the contact was informed that the electronic control unit that controls the electric steering failed and would need to be replaced. the vehicle was being repaired. the manufacturer was notified. the failure and current mileage was 106,000. | |||
| 02/23/2013 | 106000 | ||
| Tl- the contact owns a 2008 toyota scion xb. the contact stated that while driving 30 mph, the power steering failed making it very difficult to maneuver the vehicle. the vehicle was taken to a dealer for diagnosis and the contact was informed that the electronic control unit that controls the electric steering failed and would need to be replaced. the vehicle was being repaired. the manufacturer was notified. the failure and current mileage was 106,000. mah | |||
| 10/13/2012 | 92000 | 1 | |
| Total loss of power steering. warning light was displayed on the dash. toyota is aware of this issue. there was a tsb issued but i'm told my vin isn't one effected. *tr problem is a defective computer (ecm) under the driver dash. loss of power steering is a major safety concern. toyota downplayed it as an isolated incident. it only took me 4 minutes to diagnose the problem because of the amount of complaints. | |||
| 10/13/2012 | 92000 | ||
| Total loss of power steering. warning light was displayed on the dash. toyota is aware of this issue. there was a tsb issued but i'm told my vin isn't one effected. problem is a defective computer (ecm) under the driver dash. loss of power steering is a major safety concern. toyota downplayed it as an isolated incident. it only took me 4 minutes to diagnose the problem because of the amount of complaints. | |||
| 05/05/2012 | 33000 | ||
| Tl* the contact owns a 2008 toyota scion xb. the contact started the ignition and attempted to turn the steering wheel however, here was no response. the vehicle was taken to an authorized dealer who advised that the steering computer was faulty. the vehicle was repaired at the owner's expense. the manufacturer was notified of the problem. the approximate failure mileage was 33,000. | |||
| 05/05/2012 | 33000 | ||
| Tl-the contact owns a 2008 toyota scion xb. the contact started the ignition and attempted to turn the steering wheel however, here was no response. the vehicle was taken to an authorized dealer who advised that the steering computer was faulty. the vehicle was repaired at the owner's expense. the manufacturer was notified of the problem. the approximate failure mileage was 33,000. kmj | |||
| 05/05/2012 | 33000 | ||
| Tl-the contact owns a 2008 toyota scion xb. the contact started the ignition and attempted to turn the steering wheel; however there was no response. the vehicle was taken to an authorized dealer who stated the power steering computer was faulty. the vehicle was repaired at the owner's expense. the manufacturer was notified of the problem. the approximate failure mileage was 33,000. js | |||
| 03/10/2012 | 85000 | ||
| Steering problem on the 2008 toyota scion xb we bought a 2008 scion xb that have been working fine until this scary problem took place. we cannot explain how problamatic the electric power steering can be. we are filing this complaint because saftey is our main concern and the steering problem is life threatening. as we started the car, the power steering light illuminated on the instrument panel and the steering wheel became very stiff and difficult to turn. immediately we contacted the dearliship. we spoke with ther service manager and he confirmed that the problem is not unkown and there is nothing they can do. we asked for a price estimate and he said that without warranty it will be proximately $800.00. we towed the vehicle to a very well experience mechanic. he confirmed that the electric power steering needed to be replaced and it should be taken directly to dealer. the vehicle was not repaired. immagine such problem takin place while driving on a major highway!!!!!! in all fairness if they've designed something that's prone to failure, the ultimate pricing should clearly reflect that fact. they should be held responsible not only for the repair damage but for every innocent lives that were lost. sincerely, shaw | |||
| 11/15/2009 | 16839 | ||
| My xb was bought on april 2008. 1.on november 2009, the vsc light was on. dealer fixed it by replacing #3 ignition coil. 2.on december 2009, the vsc light was on again, this time dealer replaced #2 ignition coil. 3. on march 2011, the vsc light was on again and dealer replaced #1 ignition coil. 4. on september 2011, the electric steering light was on and steering will not turn. this time i was out of warranty. the dealer replaced power steering ecm (computer) and charged me $863.36 including $75 rental during repair. the dealer said there was 4 ignition coil in the car, so 3 of 4 of them failed within the first 3 years. he also agreed that the steering problem is life threatening. however he said he couldn't do anything and it was an individual case. | |||
| 06/15/2011 | 89000 | ||
| After pumping gas in my 2008 scion xb, i proceeded to turn the engine of my vehicle on and tried to pull the steering wheel to the right. the steering wheel had become very rigid and extremely difficult maneuver, in that moment the electric power steering light came on. miles on the vehicle when failure occurred is 89,000. | |||
| 03/15/2011 | 40000 | ||
| Tl*the contact owns a 2008 toyota scion xb. while the vehicle was parked the contact placed the vehicle in drive and attempted to control the steering wheel but the power steering would not function. the contact noticed a power steering warning light illuminated on the instrument panel. the contact was able to drive the vehicle without power steering. the vehicle was taken to the dealer where the technicians stated the computer module failed and needed to be replaced. the vehicle was repaired. the approximate failure mileage was 40,000. | |||
| 03/15/2011 | 40000 | ||
| Tl- the contact owns a 2008 toyota scion xb. while parked the contact placed the vehicle in drive and attempted to steer but the power steering would not function. the contact noticed a power steering warning light had illuminated on the instrument panel. the contact was able to drive the vehicle without power steering. the vehicle was taken to the dealer where the technicians stated the computer module had failed and needed to be replaced. the vehicle was repaired. the approximate failure mileage was 40,000. ds | |||
| 01/28/2011 | 40000 | ||
| Tl-the contact owns a 2008 toyota scion xb. while braking at an unknown low speed a power steering light illuminated on the dashboard and the steering wheel became very stiff and difficult to turn. the vehicle was taken to an authorized dealer where the contact was told the electronic control unit needed to be replaced. the vehicle was repaired. the failure and current mileages were | |||