Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
10/30/20098000
 Tl* the contact owns a 2009 toyota scion xb. the contact stated that while driving 65 mph, she began to decelerate and approximately seven hundred feet later, the vehicle accelerated independently. the vehicle was taken to a dealer for diagnosis where the contact was told that she must have accidentally engaged the cruise control. the failure recurred and the vehicle was returned to the dealer where it was found that the battery had been disconnected. the failure recurred but the dealer stated they could not find a cause for the failure. the vehicle also experienced brake failure. the vehicle had not been repaired. the vin was unavailable. the failure mileage was 8,000 and the current mileage was 39,000.
10/30/20098000
 Tl- the contact owns a 2009 toyota scion xb. the contact stated that while driving 65 mph, she began to decelerate and approximately seven hundred feet later, the vehicle accelerated independently. the vehicle was taken to a dealer for diagnosis where the contact was told that she must have accidentally engaged the cruise control. the failure recurred and the vehicle was returned to the dealer where it was found that the battery had been disconnected. the failure recurred but the dealer stated they could not find a cause for the failure. the vehicle also experienced brake failure. the vehicle had not been repaired. the vin was unavailable. the failure mileage was 8,000 and the current mileage was 39,000. mah
10/30/20098000
 Tl- the contact owns a 2009 toyota scion xb. the contact stated while driving 65 mph she began to decelerate for a turn and approximately seven hundred feet later the vehicle began to accelerate independently. the vehicle was taken to a dealer for diagnosis and was told that she must have accidentally engaged the cruise control. the failure recurred and the vehicle was returned to the dealer and the vehicle accelerated independently while one of the employees were driving. the contact was told it happened because the battery had been disconnected. the failure recurred and again the dealer stated they could not find a cause for the failure. the vehicle also experienced brake failure. the vehicle had not been repaired. the vin was unavailable. the failure mileage was 8,000 and the current mileage was 39,000. dt
01/06/201235500
 The issue i am having with my vehicle is the traction control. there is no way to disable it permanently. i have contacted the manufacturer several times to resolve this issue but they were unable to help. the intersection exiting my neighborhood is often busy and occasionally there is loose sand and gravel at the exit. at times, to cross the intersection safely, i will need to step on the accelerator a little more than usual. if my tires so happen to be sitting on a patch of loose sand or gravel, the traction control will activate when i accelerate. this cuts the power from my engine and instead of briskly crossing the intersection, my car, at a snails pace, crosses the intersection. the more time my vehicle spends in the intersection, the greater chance of an accident. the power is cut for too long in my opinion and i feel that my vehicle would be much safer without it. a little spin of the my tires would occur when i'm on the loose sand and gravel but once on normal pavement, it would be business as usual. with the traction control activated, there is a delay and once on normal pavement, it still has reduced power. the car does allow the driver to turn off the traction control at a stop but it reactivates after reaching a certain speed. i do not always know when i happen to stop on a patch of loose sand and gravel and i won't always remember to turn off the traction control at every stop.