Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
0070604/05/20060070610022759Vsc-related zero point calibration and sensor check. *kb09/26/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
01/22/2013107433
 Received a letter from toyota for a limited service campaign, for rusting of the frame. i took my toyota to koons toyota in annapolis, md. they called me the next day and said it failed for rust. there was a hole in my frame and toyota woud replace the frame at no cost to me. then they called me to tell me it would cost $6,400.00 to replace everything under the vehicle, because it was so rusted out that when they took the parts off they would crumble. two days later they called and told me it would cost $6,900.00 to replace parts. they called last night and said it would cost me $7,845.00 and they could not guarantee the price would not be higher.they sent me pictures of my frame and there is a large hole in the frame. my question is shouldn't i get my truck back in working condition without me paying for anything? i contacted toyota in ca. and talked to the rust specialist, and he said thay would not pay for my parts. my husband and i are retired and live on a fixed income. we can not afford to pay for the parts. the truck has been paid for once, why should i take out a loan for a truck that has been paid for. the dealer also asked us to come pick up my truck if i would not authorize to pay for the parts. when i picked up my truck today, they said if anything happened to the truck while i was driving it home, they would not be responsible, because i didn't get it fixed. please make toyota recall these rusted trucks back. the rusted frame also includes tundras, because they use the same frame. thank you.
08/10/20121334321
 Frame is completely rusted and cracked in various areas. *tr
08/10/2012133432
 Frame is completely rusted and cracked in various areas.
07/21/2012840001
 I took the sequoia to a mechanic to repair a clunking noise in the front and squeaking noise in the back. upon examination, the mechanic noticed unusually advanced rust and corrosion for a vehicle of its age. for safety reasons, the mechanic warned against driving the vehicle until repairs were made. mechanic had to cut out front passenger control arm bolts, rear shock mounts, and other hardware due to the corrosion. mechanic noted that future repairs will require the same cutting and replacement of new hardware. this corrosion issue may be related to the 2000-2003 toyota tundra recall of 2009, since the sequoia shares the chassis and manufacturing facility with the tundra. *tr
07/21/201284000
 I took the sequoia to a mechanic to repair a clunking noise in the front and squeaking noise in the back. upon examination, the mechanic noticed unusually advanced rust and corrosion for a vehicle of its age. for safety reasons, the mechanic warned against driving the vehicle until repairs were made. mechanic had to cut out front passenger control arm bolts, rear shock mounts, and other hardware due to the corrosion. mechanic noted that future repairs will require the same cutting and replacement of new hardware. this corrosion issue may be related to the 2000-2003 toyota tundra recall of 2009, since the sequoia shares the chassis and manufacturing facility with the tundra.
08/23/2011
 Tl* the contact owns a 2003 toyota sequoia. while driving approximately 40 mph the vehicle suddenly accelerated and the steering wheel locked causing the vehicle to crash into a wall at his residence. the vehicle was towed to an auto body repair shop. a police report was filed. the vehicle was not repaired. the vin was not available. the contact previously experienced a failure with the rear axle detaching from the vehicle. the rear axle was replaced and the vehicle was repaired. the approximate failure mileage was unknown.
08/23/2011
 Tl- the contact owns a 2003 toyota sequoia. while driving approximately 40 mph the vehicle suddenly accelerated and the steering wheel locked causing the vehicle to crash into a wall at his residence. the vehicle was towed to an auto body repair shop. a police report was filed. the vehicle was not repaired. the vin was not available. the contact previously experienced a failure with the rear axle detaching from the vehicle. the rear axle was replaced and the vehicle was repaired. the approximate failure mileage was unknown. rvk
08/23/2011
 Tl- the contact owns a 2003 toyota sequoia. while driving at approximately 40 mph the vehicle suddenly accelerated and the steering wheel locked up causing the vehicle to crash into the wall of a home. the vehicle was towed to an auto body shop for repair. the police reported to the scene and a report was filed. the vehicle was not repaired. the vin was not available. also, the contact previously experienced a failure with the rear axle detaching from the vehicle. the rear axle was replaced and the vehicle was repaired. the approximate failure mileage was unknown. ds
05/05/201162685
 I own a 2003 toyota sequoia with a severly rusted frame. it has aprox. 16 long rust hole in it aprox 1-2 wide,just under drivers floor at bottom of frame,right where the rear transmission crossmember attaches to frame. i have owned the vehicle since brand new (purchased in sept. of 2002) and vehicle has just over 63,000 miles. vehicle has never been involved in an accident. i made an appointment at local toyota dealer where vehicle was purchased and serviced and the toyota fts inspected it and took several pictures and documented it on 5/5/2011 and reported findings to factory and deemed my vehicle unsafe to drive due to perforation in frame. i was instructed by toyota fts to contact toyota corporate headquaters and see what can/will be done by toyota. after 3 calls over a 2 week period toyota told me that they would do nothing to correct this concern although the tundra has the same issue with rusting frames and toyota is replacing them under an extension of the warranty and both vehicles use the same chassis type and are made in same plant. upon research of this issue (via the internet) i find that i am not the only one with this issue and toyota seems to be treating all of it's sequoia owners in the same fashion.please look into this issue before someone who does not know their frame has rusted and possibly breaks causing loss of control possibly injuring or killing it's driver and or passengers. toyota knows of the problem and their failure to properly protect their frame from rusting through due to enviromental conditions that are seen in certain parts of the united states (as stated by one of the customer service rep's that i had spoken to) when refering to the tundra and i feel that toyota is once again trying to exclude itself from any problems to the sequoia. this issue needs to be addressed as it was on the tundra and include the sequoia.
09/22/2009680001
 The trac/vsc lights on my vehicle illuminated and my car's brakes and steering failed for about 30 seconds, at this time my vehicle skidded a few feet to the right and i hit the curb. this was is a school zone and luckily no children were hit. internet searches say that it is a faulty skid control ecu that will cost $1500 to $2000 to replace. i cannot afford to replace this and will be forced to unsafely drive the vehicle. *tr
10/10/2006565351
 Vsc/trac off & abs failure requiring computer and yaw sensor replacement. i took my 2003 sequoia to the local dealers service dept. in 2006 because the lights mentioned above were on. they could not find anything wrong. i told them the car was making a loud noise and the steering wheel was pulling to the side - very hard to control. they could not mimic the problem and told me there was nothing wrong. i argued with them, but lost that argument. luckily for me the battery needed replacing in a few months, and when replaced problem went away. now that my warranty has expired (last month) the vsc/trac off and abs lights are on again. i didn't rush it in because of my prior experience or i would have had it in while it was under warranty. now they want $2200 to replace computer and yaw rate sensor. i see this is a very common problem and i am very unhappy with the service department and toyota. i contacted toyota and they refuse any responsibility although this is a very well know issue. it could be very dangerous under the right conditions. luckily my driving is in a very small community and i don't drive very fast. *tr
06/10/200783106
 Tl*the contact owns a 2003 toyota sequoia. the contact stated that the abs/dsc warning light intermittently illuminated on the instrument panel. the dealer assured the contact that the issue was nothing to worry about and was not a big deal. the issue was later discovered to be a communication error between the skid control and the ecm. the service dealer stated that the ecm should be replaced; however, the steering angle on the vehicle was also off and a re-calibration was performed. afterwards, while driving between 30-40 mph, the contact depressed the brake pedal and heard a loud thumping noise. she felt vibrations coming from the brake pedal. while slowing down and switching from braking to acceleration, the vehicle hesitated to accelerate and coasted momentarily until reaching full acceleration. the failure mileage was 83,106 and current mileage was 99,000.
05/04/20074
 '2003 toyota sequoia vsc/trac/abs indicators based on edmunds.com forums an increasing number of problems may contribute to uncontrolable accidents if this electronic computer is not fixed. toyota dealers inidicate if an issue, car will resort back to conventional brakes & steering but examples on this were showing falsely. this appeared to need a fix immediately as the item was. ball joint) recalled about 1-2 yrs ago, and now the problem was surfacing again.*ak
12/23/200556000109/01/2003
 2003 toyotya sequoia, steering angle sensor, part of the vehicle traction control. system activated unexpectedly at very low speed after which system turned itself off. low speed prevented injury or property damage. car is currently in shop for replacement of steering angle sensor. *nm
06/09/200410000302/08/2003
 Dt: brake system will grab and throw car into skid, but parts are failing intermittently. the switch on the dashboard does not shut it off. consumer had no control of vehicle. it has been in the repair shop, and found out steering angle sensor was bad, and replaced it. also, computer was defective. *ak the vehicle's computer was replaced also. the technician could not confirm what failed first, why either failed, or why he could not find any trouble over one year ago, when consumer noticed blinding lights on the dashboard. the consumer feels that this is a safety hazard because drivers do not have control over this active 4 wheel drive system. also the dash control will not shut off vsc (vehicle skid control), nor any other fuse, switch, wire, or other vsc's.*sb
11/25/200325000305/15/2002
 Our 2003 toyota sequoia has the vsc, traction light, emergency brake light, and trac off light are all coming on. the dealer told us that we need a brake job and the problem that i have is that this will be the third set of brakes in 25,000 miles. i have been reading quite a bit on this same problem with other sequoia owners on the edmunton's website forum and it is concerning to me for the saftey of my family and my self not too mention the brake jobs at every 7,000 miles. the dealer tells me that this is normal for brakes with heavier vehicles but that has not been my experience with suv's in the past.*ak
STEERING - WHEEL AND HANDLE BAR
09/07/2010122000
 Tl-the contact owns a 2003 toyota sequoia. the contact stated that the stabilizer control system failed while driving 20 mph and attempting a right turn. the rear tires began to spin and the vehicle woukld not respond or accelerate for several seconds. the vehicle was taken to the dealer who advised that the ecu needed to be replaced. the manufacturer was notified of the failure who offered no assistance. the vehicle was not repaired. the failure mileage was 122,000. kmj