Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
11/02/2011114499
 I noticed oil leaking from rear axle housing. when i took the vehicle in for service i was told that the axle housing is leaking due to defective welds and must be replaced, it cannot be repaired. at the same time i was also told that the vehicle frame has rotted from the inside out due to defective or inadequate factory rustproofing. i was told that this problem is pervasive in toyota sequoias which have the same frame as toyota tundras. toyota has recalled the tundras and replaced the frames but to date refuses to do the same for sequoias. the vehicle has been determined to be unsafe to drive at this time. aside from the defects stated above the vehicle is in excellent condition.
06/11/2010140000
 My sequoia is experiencing very similar issues as noted in nhtsa campaign id number: 10v176000. when trying to accelerate the vehicle has a delay and seems to engage the vehicle stability control system preventing acceleration and then it just kicks in and off you go. unfortunately this often leaves you in a dangerous situation if you haven't left yourself more than the usual distance between vehicles. also it is very sporadic so you never know when it will happen. i experience this issue more during turns from start and particularly during rainy or inclement weather though the tires are not slipping. i contacted my toyota dealer and was told my vin is not under the recall. i contacted toyota and they gave me a case number and then told me they would not fix the issue because my vehicle does not have the same part with the issue. i informed them the issue has been happening since i had the car and they wouldn't do anything. they said i could bring it in and have an analysis done but i would need to pay for it. i told them it was happening even when the car was under warranty and their mechanic could not duplicate the issue. i have a young driver who will be using this vehicle and i'm very disappointed that toyota will not admit other sequioa's may have this issue and do not want to address them. this is serious and we have been lucky so far to not have it happen in a bad situation. i'm very disappointed in toyota for simply pushing this vehicle aside. i don't understand how they can be so confident they've identified only certain vehicles which will have the issue. how can they justify that other vehicles will not experience similar issues. i guess they won't do anything until something bad happens to many people to admit there could be something true from what their customers are telling them. i am very disappointed in toyota since my vehicle fits the recall mentioned in the beginning of this note but they are simply turning away from a long time customer.