Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| ST00701 | 12/21/2001 | 628684 | Information on steering rack end noise. *tt | 03/19/2002 | |
| ST00399 | 12/24/1999 | 610071 | Subject regarding steering rack guide installation procedures. *tt | 04/14/2000 | |
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| EL00500 | 04/14/2000 | 613511 | Concerns with false activation of the factory security system on vehicles starting with vin 4t3*f1*c*yu210521. *tt | 07/20/2000 | |
| EL00500 | 04/14/2000 | 612538 | Information regarding false activation of the security alarm system. *mjs | 06/08/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| PE99070 | TOYOTA MOTOR NORTH AMERICA, INC. | 11/17/1999 | 04/12/2000 | STEERING WHEEL TO RETURN TO CENTER | ||
| Odi has received 14 complaints related to the vehicle's steering system.a typical complainants allegation is:after making a left hand turn, especially while accelerating, the steering wheel locked up at a turning position.the problem is intermittent.a preliminary evaluation is being opened to assess this matter. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/19/2000 | 13483 | 1 | |
| I bought a toyota sienna my | |||
| 04/06/2004 | 10 | 01/01/1999 | |
| When making left turns, steering wheel often hangs (doesn't smoothly return to center position), requiring constant vigilance to avoid collision or loss of control. this was reported to dealer at first service after purchase, and i have requested information as to a fix several occassions, most recently with derby at star toyota on 4/7/04. stated never heard of the problem. i am aware that there is a tsb on this issue however, and would very much like this problem resolved after 5+ years. additionally, the car goes through tires like crazy... perhaps related to this pull to the left? i've put on a complete new set plus 2 tires in the 50k miles i've had the vehicle.*ak | |||
| 01/23/2004 | 99080 | 1 | 07/02/1998 |
| My wife was driving a 98 toyota sienna with kids on the freeway in a comuter lane. all of a sudden the steering wheel started vibrating and locked in left position. as a result they ended up crashing in the middle divider head on. the van took a 180 degree spin and hit from the back. we have done 99000 miles on this van in last 5 years. this is totally a malfunction or mechanical failure of steering wheel. we have done long trips with our van in the past 5 years and never had problem. also the air bags did not open up even though the impact was so severe. | |||
| 10/26/2003 | 1 | 11/11/2001 | |
| After decelerating exiting off a freeway ramp and making a left or right turn, the steering wheel would lock up momentarily and then disengage. *la | |||
| 30 | 07/01/1998 | ||
| Transmission and alignment problems. | |||
| 09/07/1998 | 1 | 03/21/1998 | |
| Vehicle skidded @40-45 mph on wet surface, causing driver to loose control. | |||
| Steering has a moderate pull and drifts to the right at all speeds. after two alignments, dealer stated that front wheel drive vehicles pull because of differential torque. | |||
| STEERING - COLUMN | |||
| 10/14/2006 | 108884 | 1 | |
| On oct 14th 2006 at about 4:45 pm i was driving in a parking lot at slow speed. i came to a stop and then tried to make a right turn. as i turned the wheel and applied the gas the steering column made a noise like breaking plastic and the car moved in a straight line despite the wheel beeing turned. i increased the turning motion until it was clear steering had failed. since the lot was empty i brought the car to a stop without incident. i had the car towed to sandy springs toyota and was told that the steering shaft had broken at the knuckle where the column connects to the shaft. in addition i was told that the spiral cable to the airbag had been damaged in the incident. my concerns are that had this occured at high speed or while already in a turn or in traffic the results would have been catastrophic. in addition the failure of the air bag meant that had i in fact had a collision i would not have had the protection of the airbag. i drive this car daily and i did not detect and change in steering or handling that would have been a warning. the car was repaired and has driven nromally since. i do not know what happened to any replacement parts. *nm | |||
| 08/29/2003 | 3800 | 1 | 04/01/1998 |
| The steering wheel was turned in the right position and the driver was in the process of straightening it when it locked up. this caused lost of control of the vehicle. the vehicle had gone into the highway divider and was totaled. the cause of the failure was undetermined. *ak *scc *jb | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 08/02/2002 | |||
| Steering shaft malfunctioned. when making turns steering wheel would click on left hand turns, and then became loose on left handed turns. contacted dealer. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 01/27/2000 | 1 | 08/01/1998 | |
| Power steering fluid leak while vehicle was stuck in snow and ice caused a fire in the right front wheel. *yh | |||
| 07/15/1999 | 07/01/1998 | ||
| Hit on driver side at 30mph--van rolled over. *ak | |||
| 07/02/1999 | 2 | 12/01/1997 | |
| Beginning at 4,000 miles, this vehicle has had a recurring, intermittent problem with the power steering mechanism. when making a left hand turn, the steering locks and continues to turn the vehicle in a circle. it releases only when manually forced back to center. during the colder, winter months, this would happen 2 or 3 times a day in heavy city traffic. i have had the power steering checked by the dealer on different occasions. the dealer insists there is nothing wrong. the vehicle now has nearly 19.,000 miles on it and the problem is getting worse. on friday, july 2, 1999, because of a lock up of the steering mechanism, i nearly caused an accident by being forced into the cross traffic which was stopped at an intersection, while making a left hand turn. it happened again on sunday, july 4, 1999. the power steering was checked again by the dealer on july 8, 1999, who insists there is nothing wrong! *ak | |||
| STEERING - LINKAGES | |||
| 08/06/1998 | 6 | 08/01/1998 | |
| Accepted for arbitration by wa state atty general | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 09/22/2000 | 1 | 04/01/1998 | |
| The vehicle's right rear wheel along with the axle/spindle came off after the spindle/axle snapped while driving at high speed on i-10 westbound near pomona, ca on 9/22/2000 night. the vehicle went totally out of control and crashed into the concrete center divider and finally landed on top of the concrete divider with direction facing eastbound.*ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 01/15/2003 | |||
| Consumer states while driving 40mph both tire rods broke causing lost of steering. please provide any additional information. ph | |||
| STEERING - RACK AND PINION | |||
| 50 | 02/01/1998 | ||
| Vehicle when turning left such as at an intersection will continue to turn unless the steering wheel is manually returned to the straight ahead position. in other words if you are not paying attention the vehicle will continue to turn and would turn in a circle. this occurs sporadically. when taken to the dealer their repsonse is that toyota is aware of the problem and that it usually occurs when turning to the right. they are working in the problem. our feeling is that this is a safety issue and it seems to be getting worse in catching in the left turn mode. toyota says there is no safety issue. they have been working on this problem for several months or so they say. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| While driving something in steering wheel broke and lost control of steering. steering wheel would no longer turn wheels on vehicle. dealer contacted. *ak | |||
| 06/01/1998 | |||
| When turning left and accelerating, the steering wheel sticks and must be manually pulled back to center | |||
| 25 | |||
| While making a left turn the steering wheel sticks/locks instead of automatically returning to center, the problem seems to be more noticeable in warm weather, dealer has been unable to find the problem. nlm | |||
| 08/10/2000 | 08/01/1998 | ||
| While turning the wheels froze, and i was unable to control the car. i had to jam on the breaks in order to keep myself from going off the road...very dangerous situation.*ak | |||
| 06/07/1999 | 20 | 07/01/1998 | |
| When accelerating from a stop and making a left turn, steering assembly will momentarily not return to center, but will stick at ~30degrees left of center. effort is required to return steering to center, else it will remain in locked position. only affects left turns and only when accelerating, otherwise undpredictable (not _every_ turn). not related to engine or external temperature. *ak | |||