Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE | ||||||||||||||||
| 10V160000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 08/07/1997 to 01/03/2003 | V (Vehicle) | MFR | TOYOTA MOTOR NORTH AMERICA, INC. | 04/20/2010 | 04/20/2010 | |||||||||
| Defect Summary | Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington district of columbia, virginia, west virginia, and wisconsin. the subject vehicles are equipped with the spare tire stowed under the vehicle. if the vehicle is operated in the cold climate regions of the united states where road salt is frequently used, water splashed backwards with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable. | |||||||||||||||
| Consequence Summary | The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | The safety recall is expected to begin during june 2010. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 01902 | 11/28/2002 | 10000428 | Sunvisor loose or has difficulty holding position. *tt | 02/27/2003 | |
| BO02800 | 11/03/2000 | 616095 | Technical service bulletin introducing a field fix for incidents of moisture and odors permeating into the vehicle. the quarter panel air duct flaps may have become loose or missing. replacing the quarter panel air duct will remedy | 02/09/2001 | |
| STRUCTURE - BODY - DOOR | |||||
| 01201 | 04/06/2001 | 10020871 | Sliding door diagnostic tips. *kb | 01/24/2007 | |
| BO02700 | 10/27/2000 | 618299 | Subject regarding sliding door handle push button operation. *jb | 04/11/2001 | |
| 346 | 11/01/2000 | 616052 | Subject regarding production changes made to improve the smoothness of operation of the sliding door handle push button. *tt | 02/08/2001 | |
| BO00601 | 02/25/2000 | 610082 | Some customers may find that the front door rattles upon closing; front door cusions may have come loose and / or fallen off the door. *tt | 04/17/2000 | |
| 020499 | 02/02/1999 | 605167 | Subject regarding improvements to the sliding door handle. *tt | 06/02/1999 | |
| B000399 | 02/01/1999 | 604647 | Subject regarding sliding door creak noise reduction for vehicles before vin 4t3zf13c6xu126578. *tt | 05/07/1999 | |
| BO01998 | 06/26/1998 | 601605 | Conditions with sliding door exterior handle improvement. *yc | 08/12/1998 | |
| BO01898 | 06/26/1998 | 601595 | Information and procedures on the sliding door handle push button operation. *yc | 08/12/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/15/2004 | 1 | ||
| Both driver's and passenger's side interior door handles broke, in addition to both outdoor handles for the sliding doors (total of three times), and the handle for the trunk broke. first one (exterior sliding door) broke four years ago. they continue to snap to this day. *tr | |||
| 01/08/2008 | 120000 | 1 | |
| Door handles on all doors have broken off. in case of accident, there would be no way to enter the vehicle from the outside. rear sliding doors also stick and again do not allow entry or exit from the vehicle without use of a lot of strength which is dangerous for children in back of van. *tr | |||
| 09/15/2003 | 103000 | ||
| Sliding doors - both were sticking and difficult to open. then passenger side door could only be opened from the outside and now it can't be opened from outside or inside. power window - driver's side power window began working intermittently and now won't work at all | |||
| 10/24/2002 | 68000 | 2 | |
| Both sliding door handles broke without excessive force when doors were opened, the manufacturer has been notified of the problem but a recall has not been issued for the problem. *ts *nlm | |||
| STRUCTURE - BODY | |||
| 05/01/2007 | 100000 | 1 | |
| The sliding doors locks freeze up and cannot be opened from inside or outside and present a danger if you are in an accident and cannot open the locks. *tr | |||
| 1 | 01/12/1998 | ||
| Front end of vehicle is low by design causing it to hit concrete. yh | |||
| STRUCTURE - BODY - DOOR | |||
| 07/01/2008 | 102000 | 1 | |
| Sliding door handle on exterior has broken off. broken off when pulling handle to open door. no history of accident. part will need to be replaced. *tr | |||
| 01/08/2008 | 120000 | 1 | |
| Door handles on all doors have broken off. in case of accident, there would be no way to enter the vehicle from the outside. rear sliding doors also stick and again do not allow entry or exit from the vehicle without use of a lot of strength which is dangerous for children in back of van. *tr | |||
| 08/08/2004 | 1500 | 10 | |
| 1998 toyota sienna sliding door on left and right get stuck and will not open. in case of accident or fire my grandchildren would not be able to get out. rear door handle broke off in my hand which would create the same hazard of not being able to exit. i've had this problem since i bought the car, and they have never been able to fix it even though they have tried. there are many complaints about thiis very problem from sienna owners. this will definitely cost someone's life. | |||
| 04/28/2003 | |||
| We have a 1998 toyota sienna. for several years we have had problems opening the rear passenger doors because of faulty springs on the door buttons. now the vehicle spews out blue smoke when starting up or accelerating. the oil is also sludgey. we took it to the dealer after hearing that the blue smoke problem is a recall issue, but the dealer wants proof of all oil changes, even though i change the oil and filter myself. a friend around the corner has the same problems with the faulty doors. *nlm | |||
| 09/25/2002 | 20 | 12/01/2097 | |
| I have had multiple problems with both sliding doors on my minivan. i had rattles fixed on 3 separate occassions and recently took the van in because the driver side sliding door would not open without putting the weight of my body behind it. the dealer shrugged it off by saying there was a coke spilled in the door. the dealer cleaned the coke and the door is still sticking shut. now the tailhatch handle has broken off and i can no longer open the tailgate. i have also had problems with the suspension. the van feels like the front wheels are pulling to one side. i have had it aligned on numerous occasions and the dealer says there is nothing wrong. the other day it felt like the front wheel was going to fall off. i have also had the brakes worked on (at my expense) because the dealer said i left the parking brake on all the time. i no longer leave the parking brake on and the brakes are beginning to sqeek and squeal again. mr | |||
| Power sliding door on both sides of vehicle jamming, can't open door from inside or outside, even when trying manually it will not open. dealer contacted. please add vin. *ak | |||
| 1 | |||
| The sliding door on the passenger side does not open unless someone kicks the bottom or it is opened from the outside of the vehicle. the locking mechanism is off also. took to dealer. the problem has not been remedied as of yet. nlm | |||
| 04/15/2001 | 18 | 05/01/1998 | |
| On 18 separate ocassions our sienna minivan's automatic door locks toggles lock and unlock by themselves. at one point our 5 yr old and 2 yr old were locked in the van. i had gotten out of the driver side, shut my door and before i could open the driver side sliding door, the locks locked me out. i had to call my wife to bring her keys so we could unlock the van. of course my children were frightened and thank goodness the ac was running as this was during a hot summer day. the locks continue freaking out but we no longer shut the door if we have to get out with the van running. i've contacted our local toyota dealer and all they said is i would have to pay all parts, labor and troubleshooting to find and repair the problem. and of course my 7 year, 100k mile expensive extended warranty does not cover this. being that this has turned into a safety hazard, my question is; should i have to pay upwards of $300 for the dealer to repair a safety hazard which i feel the manufacturer should issue a recall for? i am very much relieved that cbs news aired a story about this very same problem. thank you for your concern in this matter. sincerely, joel krauss. *ak | |||
| 3 | |||
| Consumer stated the sliding door button gets jammed inside, as a result the door cannot be locked, or the door becomes locked when button gets stuck, and the door will not open, dealer advised consumer that sliding door will need to be replaced at the consumers expense.*ak. *jb | |||
| 11/01/1999 | 1 | ||
| When both sliding door are unlocked and consumer pushes button in to open door, button gets jammed and doors do not unlock. contacted dealer, and dealer did some cable adjustment. but remedy did not work.*ak dealer has attempted to fix problem 3 times. *slc | |||
| 07/01/2000 | 2 | ||
| The inner sliding door release button stuck in the depressed position, the door has been repaired but now it rattles and squeeks. nlm | |||
| 08/01/1999 | 3 | 07/30/1998 | |
| Right middle door failed. yh | |||
| 05/01/1998 | 1 | 11/01/1997 | |
| Rear right sliding door holder failed. yh | |||
| 02/01/1998 | |||
| Two door problems: (1) driver and passenger side hinged doors periodically will not open, regardless of whether remote, manual, or electrical push button is used. they just freeze shut. (2) sliding door on drivers' side will not open, sometimes not at all and sometimes not more than an inch or two. the inability to open is an inability to open from either inside or outside the vehicle. it occurs mostly in hot weather. dealer unable to duplicate problem, so toyota not much help. seems very dangerous to us - not being able to exit the vehicle. | |||
| 1 | 11/22/1997 | ||
| Side door stuck all the time. yh | |||
| 07/15/1998 | 1 | 07/01/1998 | |
| Inside rear door molding came loose tearing door seal. *yc | |||
| 01/01/1999 | 3 | ||
| Sliding door can not be opened because the open buttons on door handles stick. | |||
| 12/31/1998 | 1 | 03/01/1998 | |
| My 13 year old daughter went to open the driver side sliding door and it caught in the track and fell off. that's right,fell off! toyota's customer assistance program was no help at all.after about 10 days of pleading my case, the dealership did the right thing and repaired the track-they straightened it out instead of replacing it. the door works fine and it didn't cost me a penny. but the point is toyota never listened to me as to how it occurred. they said i must have tried to forcibly open the door when i was fueling the vehicle, and it just simply did not happen like that. i'm an engineer and understand the safety stop they have built into the car. so you can't slide the door open when fueling. i never ever did that. please contact me so i can go into more detail . *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 02/05/2004 | 2 | ||
| Consumer is unable to open all four doors from the outside. all the handles are broken. consumer has to go through the rear hatchback window to get inside the vehicle. the vehicle was taken to the dealer for inspection. the cause has not been determined at this time. *ak | |||
| 08/08/2004 | 1500 | 10 | |
| 1998 toyota sienna sliding door on left and right get stuck and will not open. in case of accident or fire my grandchildren would not be able to get out. rear door handle broke off in my hand which would create the same hazard of not being able to exit. i've had this problem since i bought the car, and they have never been able to fix it even though they have tried. there are many complaints about thiis very problem from sienna owners. this will definitely cost someone's life. | |||
| 1 | |||
| Intermittently sliding door will stick either in the open or closed position. when this occurs excessive force has to be applied to the door handles, which resuls in handle falling apart. the cause of problem is undetermined.*ak | |||
| 06/09/2003 | 1 | ||
| While traveling on the highway and without prior warning passenger's sliding door will come open. *ak | |||
| 02/01/1998 | |||
| Two door problems: (1) driver and passenger side hinged doors periodically will not open, regardless of whether remote, manual, or electrical push button is used. they just freeze shut. (2) sliding door on drivers' side will not open, sometimes not at all and sometimes not more than an inch or two. the inability to open is an inability to open from either inside or outside the vehicle. it occurs mostly in hot weather. dealer unable to duplicate problem, so toyota not much help. seems very dangerous to us - not being able to exit the vehicle. | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 03/05/2002 | 25 | 12/01/2001 | |
| No summary listed for above vehicle. *ak | |||
| 03/13/2000 | 5 | 03/01/1998 | |
| Both rear sliding doors raddle & makes a stretching noise..... | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 09/01/1998 | |||
| I have seen mouse inside my van. i think there is some open space from where a mouse can get into the van.*ak | |||
| 09/01/1998 | |||
| I am getting rat inside my car from some open space communicating from outside.it could be fatal when you find mice inside your car while driving as you may get panic.i think this is a manufacture defect should be fix by manufacturer as soon as possible before any fatality. | |||
| 1 | 03/01/1998 | ||
| Shape and design of the vehicle creates severe blind spots. | |||