Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
EL0130309/26/2003EL0130310005238Charging improvement at idle. revised. *tt02/17/2004
EL0130309/26/200310003964Charging improvement at idle. *tt11/07/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
09/21/2010142314
 I have owned this vehicle since 2003 and have never had any major problems with it. it has always been very reliable. however, on september 21 while driving east on i20 in the dallas area, i accelerated the vehicle while on a slightly steep hill. the engine suddenly quit for a few seconds while i was driving and all the equipment lights came on. it then mysteriously started back again and i kept driving. this happened a couple more times while driving east on illinois avenue in dallas and it finally died completely on the same street . the engine would not start and even the lights would not come on. i was able to pull into the city of dallas's parking lot before the vehicle stopped completely. i had the van towed to one of the toyota dealers in dallas. they checked it out and could not find any problems with it. then on monday, september 25 the vehicle was completely dead in our garage at home. i jump started the vehicle and drove it again to metroplex toyota on tuesday, october 5. the only thing they found was the intake hose clamp at t-body was very loose and the power door light was coming on. they tightened the hose clamp and re-initialized the power door. again, on november 11, i was driving east on i 30 when the van completely died in the middle of the highway. even the hazard lights would not come on. i was stuck in the middle of a busy freeway. fortunately, i 30 was backed up and no one plowed into the rear because most vehicles drive at 60-70 mph on that freeway. i had the vehicle towed to metroplex toyota again. this time the only thing they could find wrong was that the battery was not held down tightly. however, while i was going to drive away in the van, i noticed that the power door light was on again and the door would not close properly. we finally decided to leave the vehicle with the dealer for some time so it could be checked out.
10/11/2010
 I own a 2000 toyota sienna which i have had for one year. to date, i have paid to repair the rear seat, as once it was taken out, the mechanism broke and it could not be put back in the car. also, we have replaced the drivers side seat belt (the whole thing) because the seat belt light would constantly blink. now the passenger side seat belt light blinks when the seat belt is latched and when nobody is sitting there. the power sliding door has been looked at and repaired three different times. it continues to open, but will never close all the way. both the drivers side and passengers side power windows will not roll down (or if they do, they will not go back up). there is a banging sound coming from the middle floor board by the gas pedal. the transmission has been replaced. finally, the rear door latch broke completely and there is no way to open the rear door - from the inside or out. all of this is with normal wear.
12/15/200130000
 2000 toyota sienna -- passenger side automatic sliding door failed. the problem was intermittent when the car was new and the door finally stopped working completely 5 years ago. the vehicle now has approx. 60,000 miles. the dealer thinks that all components (motor, controller, etc) need to be replaced and would cost over $2,200. after reading online forums and other people having the sliding door problems and the fact that it was still not working after spending thousands of dollars, i decided against spending the money. i believe this sliding door problem has always been a defect with this model. at first door would automatically open as one was driving, a dangerous situation. my wife disabled the door from the console switch. online forums have lot of people complaining of the same problem. i have at least two other friends. we bought the minivan at the same time and we all had the exact same problems (sliding door and the tire pressure sensors). toyota has again tried to avoid any recalls and fixed the problems only when people complained a lot. unfortunately the manual override and resetting the operation does not work either.
10/27/200558280103/29/2000
 When i tried to start my 2000 toyota sienna minivan last week, it did not start normally and it made a strange noise. i turned off the ignition, and the noise continued. i removed the key from the ignition and the car continued to make noise. it appeared that the car was still trying to start, even though the key was no longer in the ignition. the car was making a chugging noise - that might have sounded like it was running to someone not familiar with the car. i did not know how to get the car to stop. i called for a friend to come and help. he arrived approximately five minutes later - the car was chugging continuously all this time and my garage (where the van was parked) was starting to smell. my friend attempted to turn the van on and off again - this had no effect. he opened the hood, (there was some smoke) and eventually disconnected the battery using a wrench - this finally stopped the van. he believes that a fire would have started had he not disconnected the battery. the van was towed to a toyota dealership, where they replaced the starter. they said that the starter must have shorted out and that it was a good thing that we disconnected the battery. this happened in my garage in my home as i was about to take my children to school. i afraid that this defect could have caused a serious fire, damage to my home and possibly serious injury to my children and myself. *nm
11/30/200335000408/02/2000
 Multiple problems with my 2000 toyota sienna xle, first the car had problems with battery drain and not starting, they replaced the radio amplifier twice before fixing it, the power window on the driver side broke at 35,000 miles. the back hatch sheetmetal is all dented just from closing it and pushing on the handle. the worst one is that the van has been blowing a lot of blue smoke and burning oil, 4 quarts in the last 750 miles. so far no help from the dealer.*ak
08/28/2003470002009/25/2003
 My 2000 toyota sienna xle have experience failure in the driver's side power window. the window would have enough power in opening but not closing. the mechanic indicated that motor in the window needed to be replaced. the cost and labor is $322.62. i noticed the complaints section, that this incident happens most of the time. *la
12/05/2002711/07/2002
 Ltr fwd fm fhwa re their defective 2000 toyota sienna xle, the van has problems with engine sludge...*mr the vehicle started to blow blue smoke and ran rough. the dealer discovered engine gel deposits. the malfunctioning light had come on due to the oxygen sensor per dealer, the brakes squealed when stopped at low speeds(problem continued), and pulled to the left. the dealer could not duplicate. the engine sludge had come back again due to a burnt hole in the valve which was in the piston. the tachometer illumination appeared to be out and the bulb was replaced. the consumer requested reimbursement for the hotel stay and the vehicle rental. *scc *jb
05/29/20011
 My vehicle experienced a dash board short. *jb
01/16/20001
 While driving engine just all of a sudden lost power and vehicle started to slow down in the middle of traffic, possible engine or electrical malfunction. *jb
ELECTRICAL SYSTEM - IGNITION
07/10/200588500305/20/2000
 August 2003: check engine light comes on. vehicle taken to crystal motors, a toyota dealership. crystal motors replaced ignition coil. problem apparently resolved. cost: $350-$500. january 2005: check engine light comes on again. vehicle taken to crystal motors. replaced all injectors and coils. all six fuel injectors and three coils were supposedly replaced, according to the technician. problem apparently solved. the service cost approximately $2100. july 2005: check engine light comes on again. crystal claims that a coil has gone bad, only 6 months into its use. crystal is unable to produce the defective part on demand. i was not charged for this service.
10/27/2000311/01/1999
 On the morning of oct. 27, my wife drove the car to mid town, manhatton. she drove the car from a car park at 43 street. suddenly she heard a slight sound and the car lost gear and slided to the middle of the street and dead off. she pressed the gas pedal, no reaction. she used bra and steering suddenly stopped working. that is a busy street, a car almost hit her. she put the car back to parking and restarted the car and drove away. she thought that happened because she forgot to start. ( she forgot she drove 10 feet from the car park). that was a busy day, she forgot telling me. on the afternoon of the same day. i drove the car to boston to see an customer. on the way back, i found there was a strange sound whenever i pressed the gas pedal it sounds like an old shabby car driven over 10 years. i stopped on the shouder and checked the tires and i could not found anything. i drove back to the high way i-91 south again, suddenly, i heard and strange sound, the car lost gear again, it became slowly and slowly. i pressed the gas peddle hardly and that was no use. i pressed the emmergency lights and change to the slow lane. a truck behind me reached me fast. my car forced his truck passed me over the shoulder because there happened to be a car in the middle lane. i was shocked to death. without the truck driver's alert and skillful changing lane, i would definately a dead man. i stopped on the shoulder and tried all dears, none of them was working. i restarted the engineand no use. i called the aaa tow truck and i was towed back to fort lee new jersey at 2:30 in the morning. before this incidence, the left rear strut was leaking, they changed the left rear shock and we did a tune up and rotate and balance 10/01/2000. both me and my wife risked our lives for toyota's deffects cars. i would not want to risk my family lives to this car again. i strongly require toyota recalls this car. i would rather buy an american car. if they do not allow us to return, change a new car.
ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER
07/01/2009108/01/2000
 2000 toyota sienna has an on/off engine light problem. *nj consumer is adding information. *nj 7/24/09 the consumer was told the ignition coil needed to be replaced, but after it was replaced, the engine light came back on. the spark plugs and wires were changed but to no avail. the consumer stated the vehicle runs poorly and it also stalls. the consumer discovered a website where other years of the toyota sienna were recalled for the same problem. recall 98e035000. *jb
ELECTRICAL SYSTEM - IGNITION - SWITCH
03/23/200445000202/01/2001
 Our keys would not work to start our van, we were stranded for 45 minutes with our 3 children. dealership says broken tumbler, $250 to replace not covered by warranty. we reported same problem 5-6 months ago dealership made new key which worked briefly. obviously a major defect, very dissappointed in toyota.*ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
 This 2000 sienna is a lemon. at 50 miles the torque converter needed to be replaced. at 100 miles i noticed that the van pulls to the left at highway speeds of 65 to 70 mph. at 28,000 miles the front tires firestone were all chewed up belts showing even though we had 3 alignments done in less than a year. the automatic side passenger door got stuck and would not close, dealer replaced door computer, at 15,000miles paint was chipping off the door handles and a short time later paint was chipping off the front hood as well. at around 20k the remote key/alarm started blowing fuses, it's been back 4 time to get fixed w/ nothing done to fix it. this is the circut that has the alarm, clock and dome light. from the very begining the trans. sometimes would shift either hard or w/ a dely between 1st & 2nd gear then at about 30,100 miles the clutch cable was replaced. a clunk now happens when going from park to reverse esp. when on a hill. it still does not shift from 1st to 2nd right all the time. the sun visor, when it's covering the left drivers side window, will move and hit the driver when making a left turn at anything over 5 mph. so now every time i make a left hand turn one hand is on the visor and the other on the wheel, when i blew one of the front tires the aaa serviceman couldn't crank the cable that holds the tire back under the van, dealer replaced cable and other parts. the radiocd player skips a lot when going over bumps, have been waiting almost 2 months for the replacment. mind you we've only had this van less than 2 yrs!!! other stuff, battery was replace within a year, why i don't know, change door keeps popping open (drivers left side) weather stripping on drivers side at the bottom on the car (not door) is falling apart. head lights are either not aimed right when in spec. or bad design. i think this is due to the way the lights are shaped, there is very little light directly in front of you but plenty of light on the 2 sides of the road.