Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||||
| 00304 | 03/16/2004 | 10006560 | Rear brake drum squeal noise. *tt | 05/05/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 08/14/2012 | 180000 | 1 | |
| I was driving in town on dry pavement on a relatively flat street. i started braking for a stop light. the abs system kicked in and was making that awful pulsing noise that it usually makes on icy roads. then suddenly there were no brakes at all. i think the pedal went to the floor. i could not brake and ran into the car in front of me. we pulled into a parking lot and then the brakes were working fine. on the drive to the repair place they worked. they could not find anything wrong. i'm scared to drive it. *tr | |||
| 08/14/2012 | 180000 | ||
| I was driving in town on dry pavement on a relatively flat street. i started braking for a stop light. the abs system kicked in and was making that awful pulsing noise that it usually makes on icy roads. then suddenly there were no brakes at all. i think the pedal went to the floor. i could not brake and ran into the car in front of me. we pulled into a parking lot and then the brakes were working fine. on the drive to the repair place they worked. they could not find anything wrong. i'm scared to drive it. | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 06/30/2005 | |||
| Abs brakes fail. there was a problem with the car that was supposedly fixed by toyota before i purchased the car in 2001 as a used car. in 2003 the brake petal started to vibrate the the abs light came on. toyota did repairs outside of the warrentee. yesterday the light came on, i stopped the car, turned it off and then restarted the car. as i started to proceed i heard this loud sound from the brakes and had to stand on the petal to stop the car. once the abs light came on again the brakes worked fine. when i reached my destination i removed the abs fuse and will not replace it for fear of a major accident. i have sent an e-mail to toyota as well. i am sending this mainly so there is a record in case others have a similar problem. at this point i will not use the abs brakes even if toyota offers to fix them. they have been unsuccessful twice and i will not ride in this car with my grand kids. toyota sienna 2000 | |||
| 07/15/2000 | 1 | 1000 | 04/15/2000 |
| I purchased a toyota sienna new in 4/2000. within a few months the brakes began to squeak every time i braked. the local dealership has told me countless sienna's from 1998-2003 have experienced this. toyota tried a fix that worked 8 months. it is a shame that you pay $30,000 for a vehicle and the co. will not stand behind it. *ak | |||
| SERVICE BRAKES, AIR - ANTILOCK - CONTROL UNIT/MODULE | |||
| 10/10/2000 | 60000 | 1 | 04/10/2000 |
| Purchased toyota certified used in 2000. abs pump failed within one month. not part of power train, not covered under warranty. this is a safety issue. | |||
| SERVICE BRAKES, AIR - DRUM - SHOES/LININGS | |||
| 07/15/2000 | 1 | 1000 | 04/15/2000 |
| I purchased a toyota sienna new in 4/2000. within a few months the brakes began to squeak every time i braked. the local dealership has told me countless sienna's from 1998-2003 have experienced this. toyota tried a fix that worked 8 months. it is a shame that you pay $30,000 for a vehicle and the co. will not stand behind it. *ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 07/15/2010 | 159000 | ||
| Tl- the contact owns a 2000 totoya sienna. while driving approximately 30 mph the contact placed pressure on the brakes but the brakes were not responding and made a locking sound . the contact continued to apply pressure on the brakes while driving at a low speed until the vehicle was able to come to a stop. the same failure occured three different times. the vehicle was not taken to the dealer for repair. the approximate failure mileage was 159,000. ds | |||
| 08/01/2007 | 52000 | ||
| Tl- the contact owns a 2000 toyota sienna. while driving at approximately 40 mph when she applied the brake didn | |||
| 06/04/2008 | 130000 | 1 | |
| I purchased my sienna in 2001. it is a 2000 toyota sienna ls which currently has 150k miles. in 2002 i began to have issues with my rear brakes since this time i have had my brakes inspected every year due to grinding noises and squeaking. the first 2 times i've taken my van in they have inspected the rear brakes and said they are fine, just dusty and the claimed to have cleaned them. in 2008 however they sounded so bad and seemed very dangerous as they were still making grinding noises. i took my van to christian bothers and they redid my rear brakes... (oh, the abs light as been on all this time as well) maybe a week went by and the problem persisted. i took my van back a month later ( my transmission went out that same week and that's how long it took to get my van back)!! they inspected my brakes again and didn't see anything wrong, they were fine and they couldn't explain why they were making noise or why my abs light was on. i just cross my fingers every year that my van will pass inspection! thus far i have not had any accidents but am very afraid to drive my car on a wet road, when i apply the brakes on a wet road they pop and the van barely stops. i've had this issue for a long time, i know toyota is a good manufacturer or i would not have purchased a toyota.. but i can say for sure, i will not by another one i'm switching to honda or buying american. *tr | |||
| 07/29/2009 | 145106 | 1 | |
| I was stopping in my driveway slightly downhill on loose stone and grass - 5 mph. the abs engaged, i could hear it. my foot was firmly on the brake pedal, i confirmed this visually during the incident. the car did not stop when it should have and the abs did not release until the car had rolled through bushes, etc. and stopped on its own. i believe that something is wrong with the abs safety system - the abs did not work properly, but at no point did the abs light come on to warn me of a safety hazard. currently i have disabled the abs system by pulling the fuse. i have had the hydraulic brakes checked out by a local garage. i have not taken the vehicle to toyota to get the abs system inspected yet. *tr | |||
| 12/05/2002 | 7 | 11/07/2002 | |
| Ltr fwd fm fhwa re their defective 2000 toyota sienna xle, the van has problems with engine sludge...*mr the vehicle started to blow blue smoke and ran rough. the dealer discovered engine gel deposits. the malfunctioning light had come on due to the oxygen sensor per dealer, the brakes squealed when stopped at low speeds(problem continued), and pulled to the left. the dealer could not duplicate. the engine sludge had come back again due to a burnt hole in the valve which was in the piston. the tachometer illumination appeared to be out and the bulb was replaced. the consumer requested reimbursement for the hotel stay and the vehicle rental. *scc *jb | |||
| 48988 | 1 | 11/07/2002 | |
| The engine developed engine gel deposits, the oxygen sensor and the brakes squeaked. *ak *jb *ts | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 08/28/2007 | 133038 | 1 | 11/01/1999 |
| My toyota sienna 2000 might has an abs system malfunction and caused a minor accident on aug 28 2007 at 3:30 pm. the weather ~90c and sunny. i drove in school zone at the time the school over and the students presented on the sidewalk. i drove ~20-25 mph or less. the distance between my van and the car in front of me ~ 2 cars space. the car in front of me stopped suddenly because of one car in front of us turned left or made a u turn without warning. i stepped on my brake pedal very hard but the van still cruised like the brake was doing anything and i hit to the rear end of the car in front of me. my car have 133,000 mile on it. i had my front brake replaced by dealer when it 100,000 mile, the same time they replaced the timing bell, they told me the rear brake were in good condition at that time so i didn't had it replaced. till now, i still have not heard any noise from my brake, no warning indicator light, and it has been always reacting correctly everytime i stepped on the brake paddle until the day my car involved into the accident. i plan after fixing the body of my van, i will send it to toyota dealer for a break and abs system check or inspection. i have a neighbor also have a toyota sienna 1999 van and he told me that he also involved in accident last year at the low speed and the abs system didn't work also. and he brought it to the dealer for inspection, they found nothing wrong and his van had not failed again. i hope if there is problem of toyota sienna brake or abs system, your agency will investigate and notify us so we can avoid any accident related in the future. i will report the same thing to the dealers service department when i bring my van in for repair. thanks for your help. *jb | |||
| 09/08/2006 | 75218 | 1 | 12/05/1999 |
| Abs pump motor failure. almost lost control on wet surface. abs panel light was on since aug. 20006, toyota dealer inspection stated code #14,51 (abs pump motor failure) it is unusual but not cover by warranty. *jb | |||
| 08/03/2005 | 1 | ||
| 2000 toyota sienna with approx. 64,000 miles: antilock brake system (abs) computer failed. dealer said replacement cost would be $2000 and blamed failure on dirty brake fluid which seems extremely unlikely since vehicle was purchased as a certified used vehicle at 36,000 miles less than 2 years prior to failure. failed abs computer is still installed on vehicle since we cannot afford to replace it. *nm | |||
| 10/31/2002 | 40000 | 1 | 10/29/1999 |
| At approximately 40,000 miles anti-lock brake warning light started turning off and on. eventually abs light stayed on and the abs system stopped functioning. the abs system has not been repaired due to the very high cost of the abs actuator part. the lack of a functioning abs system makes the car unsafe in situations where the anti-lock braking feature is needed (such as wet roads). *nm | |||
| 03/03/2005 | 1 | ||
| I took my 2000 toyota sienna into a dealer because the abs light went on approximately 2-3 days ago. although phoenix has had a wet winter, there has been no significant rain for a number of days. the dealer said the abs ecu was dripping wet and the abs computer was fried. the cost to replace with materials and labor was $1,800. do these units typically fail? why would the ecu be so exposed to the elements as to make it dripping wet? he did not identify any defect in any protective cover (if there is such a thing).*ak | |||
| 01/15/2005 | 1 | ||
| The abs check light remained on, which the consumer was informed by the owner's manual that brakes may not operate properly. manufacturer will notified by owner.*ak | |||
| 1 | |||
| The abs system failed and caused the abs light to illuminate. *nlm | |||
| 08/03/2002 | 1 | ||
| Consumer states that the abs light came on and stayed on, had vehicle diagnosis. the abs system had failed. nlm | |||
| 08/06/2002 | 1 | ||
| Consumer states while driving the abs brake light illuminated. took to dealer and they stated the abs pump had locked up and needed replacing. please provide any further information.*jb | |||
| 09/01/2001 | |||
| Air pressure gauge light came on. dealer examined vehicle, and found nothing wrong. when braking brakes squeak. dealer replaced abs actuator. at this time, air pressure gauge light is on again. please provide additional information.*ak | |||
| 1 | 01/01/2000 | ||
| I bought this 2000 sienna new. i have had three major problems in two years. the latest failure is on transmission. toyota replaced it with a rebuilt and it is giving me all sorts of problems that toyota is refusing to acknowledge and unwilling to replace the substandard transmission with a new part. the transmission is noisey. i have experienced slips in gears, hesitation in shifting , underpower when accelerating beyond 60-65 mph or driving on hills. i have difficulties changing in and out of fast lanes, it is dangeours and toyota insisted that it meets the standard. the same arrogance that they have displayed when i presented them with the power door porblem. now they revealed to me that they acknowledged the door problem but why aren't them issuing a recall. there was also problem with the antilock brakes. i nned you assistance to resolve my transmission problem as well as bring the safety issue on sienna to the public awareness!*ak | |||
| 07/15/2002 | |||
| Abs pump light illuminated. took vehicle to dealer, and they stated that abs pump failed. please provide any further information.*ak | |||
| 12/20/1999 | 1 | 11/01/1999 | |
| Location-parking lot, raining, tires lost traction and accelerator stuck on full, brakes would not function. the vehicle propelled forward glancing off the back of a full sized pickup and deflected into a suburban where it finally stopped. no one was hurt but this situation could have been very serious if anyone had been near because i had very little control(steering only). *ak | |||
| Intermittently when the brakes are applied the pedal went to the floor, resulting in extended stopping distance. the dealer has inspected and repaired the vehicle several times. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 07/10/2003 | 66706 | 1 | 11/13/1999 |
| My 2000 toyota sienna (vin # 4t3zf13c6yu214452) anti-lock brakes have failed.i took it immediately to toyota. van mileage was only 66,706. toyota dealer said abs pump motor failed. there is no recall....if i wanted this function i could pay for the part $1,471.00.....labor not quoted.this safety function was only activated automatically 4 or 5 times since i purchased it new.*ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR | |||
| 07/03/2009 | 121000 | ||
| Tl*the contact owns a 2000 toyota sienna. while driving at an unknown speed, the tire indicator illuminated on the instrument panel. the contact also noticed that whenever she would begin to brake, the vehicle would only stop slightly. the vehicle was diagnosed by the dealer and they stated that the wheel speed sensor needed to be replaced. the current and failure mileages were 121,000. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| While vehicle was in reverse applied brakes and it would not stop. vehicle rolled down hill. dealer contacted. please add vin. *ak | |||
| Brakes would make noise & jerk when applied. took to dealership for repairs. brakes were burned and had them replaced. problem still exists.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 48300 | 1 | 02/09/2000 | |
| The vehicle experienced a brake problem. the calipers were missing the retaining rings. the rubber boots were pulled into the brake cylinder which caused brake failure. the toyota mfr refused to acknowledge the problem. *nm the consumer was unaware of the low brake fluid function given through the emergency brake light indication. the vehicle was losing fluid at a slow rate more so in the right wheel than in the left. the consumer requested reimbursement. *sc the consumer stated the dust boot retaining rings on the calipers were never installed at the manufacturer *jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 10/24/2000 | 1 | 10/22/2000 | |
| The left front brake pad guide was dislodged and was touching the rotor causing a scraping noise. *slc | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||
| 03/25/2000 | 10/01/1999 | ||
| A loud clunking noise comes from rear brakes while backing and stepping on brake pedal. sounds like hitting another vehicle. two visits to dealer can find nothing wrong mechanically. potential safety issue. *ak | |||
| 11/25/1999 | 1 | 07/01/1999 | |
| When vehicle is backing up and the wheels are turned to the right or left, a loud clicking sound is heard from the brake area while the driver is pumping (stepping & completely releasing) the brake pedal. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS | |||
| 02/09/2004 | 0 | 08/08/2000 | |
| My van's brakes squeal loudly when the vehicle is in reverse. i have had the brakes checked by the dealer and other mechanics several times over 3 years and have all reported nothing wrong with the brakes other than they are squealing. toyota has no response other than we can apply lube to temporarily stop the noise. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS | |||
| 12/17/2003 | 60000 | 1 | |
| The brake light came on. both rear brake cylinders were leaking. as a result, it caused damage to front brakes. all the parts were replaced. *ak | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 08/24/2005 | 69875 | 3 | |
| I was driving the 2000 sienna xle minivan and the brakes failed. it took a lot of pressure to push the brake in and the brake did not work. nothing happened. i had to use both feet pushing down to get the minivan to stop. this problem came on all of a sudden. i took it in to our mechanic and he said it was a failure of the power brake booster. i called toyota to see if they would assist with the repair. toyota said their final answer was that it was not covered by the warranty as it only covered the drive train. our engine and transmission have already been replaced under warranty! but toyota would not cover this additional failure -- the car is a lemon, clearly. so i had to pay $1350 to have the brake booster replaced. then the problem was still there! the brakes failed the day i picked it up from the shop. the mechanic tested it again and again and said he could not reproduce the failure. i have taken the minivan home, but i have two small children and am terrified to drive it for fear of their safety. help!*jb | |||