Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE | ||||||||||||||||
| 10V160000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 08/07/1997 to 01/03/2003 | V (Vehicle) | MFR | TOYOTA MOTOR NORTH AMERICA, INC. | 04/20/2010 | 04/20/2010 | |||||||||
| Defect Summary | Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington district of columbia, virginia, west virginia, and wisconsin. the subject vehicles are equipped with the spare tire stowed under the vehicle. if the vehicle is operated in the cold climate regions of the united states where road salt is frequently used, water splashed backwards with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable. | |||||||||||||||
| Consequence Summary | The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | The safety recall is expected to begin during june 2010. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 00300R | 12/13/2002 | 10000662 | Speedometer / tachometer needle movement. *tt | 03/26/2003 | |
| STRUCTURE - BODY | |||||
| 01902 | 11/28/2002 | 10000428 | Sunvisor loose or has difficulty holding position. *tt | 02/27/2003 | |
| PA00301 | 09/14/2001 | 625640 | Subject regarding 2002 paint colors. *jg | 11/29/2001 | |
| BO02800 | 11/03/2000 | 616095 | Technical service bulletin introducing a field fix for incidents of moisture and odors permeating into the vehicle. the quarter panel air duct flaps may have become loose or missing. replacing the quarter panel air duct will remedy | 02/09/2001 | |
| PA00200 | 01/28/2000 | 610066 | Information on cladding and bumper color codes. *tt | 04/14/2000 | |
| PA00599 | 08/13/1999 | 6088658 | Information outling the painting scheme on some vehicles. *tt | 12/29/1999 | |
| STRUCTURE - BODY - DOOR | |||||
| 01201 | 04/06/2001 | 10020871 | Sliding door diagnostic tips. *kb | 01/24/2007 | |
| 02606 | 12/06/2006 | 10020869 | Power sliding door cable adjustment procedure. *kb | 01/24/2007 | |
| BO01001 | 09/09/2002 | BO01001 | 635857 | Some power sliding doors may become inoperative, intermittently inoperative, does not close properly, or returns to the open position while being closed using the power switch or remote control. *tt | 11/01/2002 |
| BO01001 | 03/16/2001 | 619100 | Subject regarding power sliding door diagnostic procedure. *tt | 05/14/2001 | |
| BO02700 | 10/27/2000 | 618299 | Subject regarding sliding door handle push button operation. *jb | 04/11/2001 | |
| 346 | 11/01/2000 | 616052 | Subject regarding production changes made to improve the smoothness of operation of the sliding door handle push button. *tt | 02/08/2001 | |
| BO00601 | 02/25/2000 | 610082 | Some customers may find that the front door rattles upon closing; front door cusions may have come loose and / or fallen off the door. *tt | 04/17/2000 | |
| BO00500 | 02/18/2000 | 610080 | Subject regarding power sliding door cable adjustment procedure. *tt | 04/14/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/17/2010 | 0 | ||
| Nhtsa recall 10v160000 resulted in my spare tire assembly being placed in the rear area of my van, my dealer told me it was a temporary fix until remedy parts were available, a week or so. that was august 17, 2010 and they still claim that the parts are not available (october 18). i am concerned that the wheel assembly could fly forward in an emergency stop from highway speed and cause injury to the car occupants. no such incident has hapened yet but my concern is increasing. neither the dealer or toyota seem concerned. | |||
| 07/15/2008 | 120000 | 1 | |
| Handle to the power sliding door of my toyota sienna 2000 has broken off. it has been broken for over 4 months. the door will also not close for no reason and opens easily from just a brush on the remote on the key chain. *tr | |||
| 07/30/2008 | 150000 | 1 | |
| The handle lever for the back hatch broke from normal use and the hatch cannot be opened. also, the passenger side sliding door handle broke due to normal use and it can only be opened from the inside. both these problem can be a potential hazard in case of an accident where the doors/hatch will not permit quick opening during an emergency. toyota should fix these door/hatch problems at no cost to the consumer......immediately! *tr | |||
| 01/06/2003 | 1 | ||
| Consumer states water leaked into the vehicle causing mold. please provide any additional information. *jb | |||
| STRUCTURE - BODY | |||
| 11/06/2012 | 200000 | 1 | |
| On my way to work when a deer ran out in front of me. i hit the deer on the front passenger side causing me to lose control. ran off into ditch flipped over and was trapped. the airbag did not deploy even when the fire dept cut me out. they had to cut the steering wheel off my legs. no airbag deployed on either side. *tr | |||
| 11/06/2012 | 200000 | ||
| On my way to work when a deer ran out in front of me. i hit the deer on the front passenger side causing me to lose control. ran off into ditch flipped over and was trapped.the airbag did not deploy even when the fire dept cut me out.they had to cut the steering wheel off my legs.no airbag deployed on either side. | |||
| 07/13/2011 | 177000 | ||
| Sliding door will not open electrically and/or manually. clicks when activated but doesn't open either way. disconnected battery as suggested by dealer, to reset the mechanism, but to no avail; still doesn't work and is a large pain to deal with! it forces entry on the drivers side only and that is not safe when there is speeding by only a few feet away with traffic! there are thousands of complaints in all the toyota forums on the net. i think it is past time for a factory recall on these automatic sliding doors!!!! | |||
| 01/24/2010 | |||
| 2000 toyota sienna passenger sliding door quit working. will not open at all. i feel it is a dangerous situation, due to delayed exits in case of emergency, and can no let kids out curb side at all. very disappointed toyota won't fix it. $1200 repair. who has that? won't even open manually. i love my van! but this is a huge set back! | |||
| 07/30/2003 | 1 | ||
| Consumer stated vehicle was not capable to tow a trailer with small boat of 23oo pounds. however, the instruction state that vehicle's capability is up to 5000 pounds. manufacturer stated nothing they could do. *ak | |||
| 05/21/2001 | 0 | ||
| Intergrated cup holders don't hold cups properly, when shutting door everything spills right down into door panel, and when this happens doors get stuck.*ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| Rear bumper is not aligned correctly, one side of the bumper is away from the frame of the vehicle. dealer has been contacted. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 03/02/2010 | 117000 | 1 | |
| The power sliding passenger door on my 2000 toyota sienna will open but will not close. it took me several minutes of very firm pressure to overcome the doors automatic mechanism to force the door closed. as i use this to drop my child off at daycare, i can no longer let her out on the curb side of the van. *tr | |||
| 08/01/2009 | 129000 | 1 | |
| Sliding door gets stuck. very difficult to open from outside and unable to open from inside. tried wd40 lubrication but this did not help. *tr | |||
| 05/15/2009 | 95000 | 1 | |
| Power sliding door will not close. *tr | |||
| 01/08/2006 | 1 | ||
| 2000 toyota sienna 2 items: 1. seat belt light always on (research reveals deign flaw) 2. automatic sliding door has never worked correctly. *tr | |||
| 01/04/2009 | 120000 | 1 | |
| The drivers side sliding door was sticking and very hard to open. after yanking on it for weeks-totally broke off the outside handle. the entire mechanism was replaced. two weeks later-it's beginning to stick again. i think it may be due to the seal around the door. now the passenger side automatic door has quit working and we have great difficulty manually opening the door. *tr | |||
| 05/20/2008 | 128505 | 1 | |
| 2000 toyota sienna xle passenger power sliding door failure. seems to be a very common problem after researching on the web. cost to repair is in excess of $1500 which can be on the very low side. toyota should be required to recall all vehicles with these doors. *tr | |||
| 09/04/2008 | 1 | ||
| 2000 toyota sienna sliding power passenger door acts like something is in the way will not totally close with power, shuts then immediately opens. light in dash is on, for second time, mechanics found nothing just reset it. toyota mechanics. *tr | |||
| 11/30/2006 | 1 | 02/01/2004 | |
| Since we purchased the toyota sienna xle about 3 years ago we have had nothing but trouble. our biggest problems have occurred only recently. the automatic door was not working and the mechanic had to take off the automatic part so it had to be opened manually. well after about a week of manually opening and pulling out my shoulder every time, the door knob came off. we have also had in the past a very loud squealing noise every time we started the car. we had the belts tightened and even had the battery changed and then suddenly it stopped. one of our captains chairs will not go back into the upright position. and lastly the bar that holds open the hood has come off and does not go back into place. *jb | |||
| 11/15/2003 | 1 | 02/15/2000 | |
| Van: 2000 toyota sienna xle with power sliding door miles on vehicle: 30000 miles problem: power door opens; but does not close - need to be closed manually. dealer diagnosed and replaced junction switch. i suggested repair should be covered under warranty since van has only 30,000 miles even though the actual warranty period of 3 years is over. dealer did not agree. *la | |||
| 10/28/2003 | 41000 | 1 | |
| While the vehicle was parked the manual sliding door closed on child's head while entering the vehicle. child sustained no injuries to the head. vehicle was taken to the dealer, and dealer was unable to duplicate the incident. *ak | |||
| 06/24/2000 | 100 | 03/06/2000 | |
| On our 2000 toyota sienna. the power door unit is sporadic in its operation. we have had this problem for 2 1/2 years. the service department kept telling us that the door needed to be reset. until the warranty now the tell us the activator needs to be replaced at our cost. *la | |||
| 01/24/2003 | 19400 | 3 | 03/18/2000 |
| Fluid leak around the transmission pan gasket. repaired 3 times by 2 different toyota dealers. easy job but maybe it is a deeper problem? transmission did not shift when cold for about 2 miles after the first and second time it was fixed. after the third time trying to stop the oil leak, they adjusted the throttle cable and now it seems to shift more normally in cold mornings. since new, the left sliding manual door was hard to open from the inside. after 2 trips for adjustments the door is opening correctly. *jb | |||
| 12/16/2001 | 55417 | 1 | 08/28/2001 |
| Vin 4t3zf13cxyu318393. electrically operated sliding door opens and cannot be closed. dealer and importer do not think they are responsible for this safety defect (out of warranty). my daughter's sienna, vin 4t3zf13c8zu471006, which is a year younger has the identical problem, so does one of her friend's sienna. i don't have that vehicle's vin but i could get it. toyota claims : no safety issue, defects are coincidental. right!!! their investigators should take probability 101 at their local community college. to top it all, the repair costs $750. what an insult! before i forget; my sienna had two wheel mounting studs shear off. i torque the nuts myself with a torque wrench set at 85 lb/ft. i suppose this is not a safety defect either since there are five studs holding the wheel. since the importer is not concerned, perhaps they will be when you add this information to your database. *nlm | |||
| 02/15/2001 | |||
| The power sliding door opens while vehicle is parked, is very hard to open. vehicle has been inspected by dealer 3 times, cannot find a problem. fourth visit to dealer it was determined the motor and sensor need to be replaced. ts | |||
| 06/12/2001 | 2 | ||
| The sliding door occasionally failed to open or close. the door continued to have the problem even after the dealer had repaired. during the second repair, the dealer replaced the motor for the door. *yh | |||
| 09/01/2000 | |||
| Intermittently power sliding door will not close all the way, door alarm will chime. vehicle was taken to dealer numerous times, did not find a problem. in july of 2002, dealer replaced actuator and power module.*ak | |||
| While driving power operated sliding door comes open without operation. also, light on the dash operates erractically, indicating door is open when it is closed. please provide any further details. *ak | |||
| 01/12/2002 | 2 | 02/01/2000 | |
| While driving right side automatic sliding door will come open by itself. when vehicle is put into drive door will make a noise like it's not shut. dealer contacted.*ak *yh | |||
| 05/01/2000 | 1 | 11/22/1999 | |
| Power door will not respond whenever door is in motion/closing. unable to reopen door while in closing mode. door will not respond to door switch until it reaches locking point. childs hand was mashed in door before getting door to reopen. dealer was notified. *ak *slc | |||
| 09/01/2000 | |||
| The power sliding door does not stop closing unless it hit an object or standing at a specific angle. toyota customer support is unable to provide any information about the force at which door closes to ensure safety.*ak | |||
| 07/21/2000 | 2 | 02/01/2000 | |
| Manual sliding door - on the driver side, the manual sliding door rattles when the car is in motion. transmission - when the car is in reverse, the car makes a load thumping noise, while it is in motion. *ak | |||
| 03/03/2000 | 02/01/2000 | ||
| The doors on my 2000 sienna rattle so loudly that the sound can be heard over the radio. it sounds as if the doors are not completely closed. toyota contends the van is operating as designed and the sound is body flex. the noise is very distracting to a driver and could contribute to causing an accident..*ak | |||
| 09/16/1999 | |||
| While vehicle is in motion the sliding door automatically unlocks. also, there is a safety device button located in the back seat designed for an adult passenger to get in and out of the car easily. but if a child's hand was to get caught in it, the hand would not be released since it back seat does not have a sensor switch to recognize a child's hand. this feature should be controlled by the driver. *ak | |||
| 09/29/1999 | 09/01/1999 | ||
| The power sliding door activated while my 2 year old daughter and i were removing items from the back seat. the door did not stop with pressure against it and no electric eye is present. no safety features are available on this door to stop it from crushing someone. the manual has a warning saying that you should stay out of the way because serious injury could result. i find it amazing that toyota would rely upon a warning in a manual to prevent injury or death rather than a safety de4vice as is currently available from other manufacturer's. luckily i was nearby and pushed my daughter to safety in time. to make matters worse, once i disabled the power door via a button near the steering column, the door became so difficult to move that i have to strain to use it. i am very upset with this vehicle that i have had for only 3 weeks and would like to see a national recall. thank you. | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 07/10/2007 | 960000 | 1 | |
| Handle broke off the side door, now must close from inside. back handle sheared off had to repair. *tr | |||
| 01/27/2008 | 0 | 01/05/2000 | |
| Engine light went on , checked water and oil, both levels were fine, engine just quit, van was towed to repair shop, i the owner was told that due to sludge in the engine the oil could not pass through so engine seized up, it was a 2000 sienna van, the oil was changed every 3000-4000 miles faithfully, the engine only had 107,000. original miles on it, a new engine would be 6,200.00 plus labor and a used engine would be 4,200.00 plus labor, so now my van had to be junked. *tr | |||
| 08/20/2005 | 1 | 12/08/2000 | |
| Dt: contact states the sliding doors will not open from inside of the vehicle. the consumer has checked to see if the child safety lock was engaged, but it was not. the consumer stated her six year old child broke the handle from the outside of the passenger's side sliding door. the consumer has not had the vehicle to a service dealer yet.*ak | |||
| 08/06/2003 | 1 | ||
| When entering or exiting the vehicle sliding door would automatically close, trapping the consumer, and causing minor injuries. dealer notified. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 03/17/2005 | 1 | 01/24/2004 | |
| My van had 66,000 miles on it and one day i opened the back hatch, which is rarely used, and the hatch handle broke-off in my hand. i have never had a back hatch handle break on any of my vans. i took and to dealer and it quite a while for them to repair it because of how the handle is position in rear door. *nm | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 11/30/2003 | 35000 | 4 | 08/02/2000 |
| Multiple problems with my 2000 toyota sienna xle, first the car had problems with battery drain and not starting, they replaced the radio amplifier twice before fixing it, the power window on the driver side broke at 35,000 miles. the back hatch sheetmetal is all dented just from closing it and pushing on the handle. the worst one is that the van has been blowing a lot of blue smoke and burning oil, 4 quarts in the last 750 miles. so far no help from the dealer.*ak | |||
| STRUCTURE - BODY - HOOD | |||
| 11/24/2008 | 140000 | ||
| Tl*the contact owns a 2000 toyota sienna. while driving approximately 60 mph, the hood unexpectedly released, flipped upward, and damaged the windshield. the dealer and manufacturer have not been notified. the current and failure mileages were approximately 140,000. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 02/21/2011 | 135000 | ||
| Power passanger back door has ceased to funtion. thee is a way to turn off the power door, but the manual door is too difficulat for the children to operate, they must enter and exit on the drivers side rear door...toyota wants 2300 to repair! i had previously paid 800 to repair, but they claim that it's a different set of parts...and did not fix the problem | |||
| 10/25/2008 | 120000 | 1 | |
| Regular usage of our van has caused the doors on both sides to break. on one side, the handle completely broke off and the other will only partially open. *tr | |||