Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||||
| TC-11-003 | 02/16/2011 | 10038205 | Ready | 06/10/2011 | |
| TC-11-003 | 02/16/2011 | 10038205 | Toyota service campaign: see document search button for owner letter. in cold weather where salt is used, the salt can corrode the spare tire carrier cable. 1998-2020 sienna. *rm | 06/10/2011 | |
| PG00503 | 08/19/2003 | 10003563 | Spare tire carrier operation. various modlels including the 2004 landcruiser and 4 runner. *tt | 10/23/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 07/29/2011 | 132128 | ||
| Car and tires inspected by professional for 2,500mi road trip. all tires appeared fine and were rotated; have 40,000mi wear (70,000mi rated). within last 250mi, car became imbalanced and lacked stability with computerized van tire monitor also responding. professional inspection revealed left-rear steel belt visible and tire separated and front-right having early signs for same failure. left rear tire replaced with full (new) spare, trip completed but last 25mi of trip, van tire monitor engaged again. professional inspection required all tires be replaced; last three tires were not trustworthy for any driving. | |||
| 05/06/2007 | 101000 | ||
| Tl*the contact owns a 2000 toyota sienna. the vehicle had goodyear assurance comforted tires, tire size 215/55r17. the tires were replacement tires purchased in october of 2006. there was one tire that exhibited an indentation in the side wall and excessive wear that occurred after 5,000 miles which was an extremely early stage to experience the defects. the other two tires would loose air pressure and completely deflate. the tires were taken to an independent auto shop. the technician was unable to determine the cause of the defects and informed that the vehicle was out of alignment. there was a discount offered towards the purchase of a new tire to replace the excessively worn tire. the contact was waiting on a response from the tire manufacturer regarding the defective tires. the failure mileage was 5,000. | |||
| 01/04/2009 | 100 | 1 | |
| After getting a flat tire, i bought two tires at ntb, waltham, ma to replace the flat and the old spare tire. the new tires (uni tiger paw) were put on the front of the car. the other 3 tires were rotated to the back and to the spare. i was also charged for a wheel alignment. within 100 miles, as i was driving on the highway at 65 mph, the front right wheel began making a loud thumping noise so i pulled off the highway and called aaa. the tire was fine, but it was on the verge of falling off. aaa tightened it and checked all the other tires, which were fine, and i was on my way again. apparently the lug nuts on the front right tire had not been tightened. this was a dangerous event due to human error. i am concerned about how frequently such mishaps occur and wanted to report it. i will also contact ntb to let them know of this serious and dangerous event. *tr | |||
| 09/26/2003 | 0 | ||
| Severe premature wear on pepboys futura lite p215-65r15 tires, after 20,000 miles. pepboys refusing to replace or refund, despite 70,000 mile warranty. *la | |||
| 3 | 10/31/1999 | ||
| Problems with tire wear, transmission and power steering pump. the vehicle is on it's fourth set of tires at 45,000 miles due to tracking problem. there was a whine coming from the torque converter pump. the transmission shifted to neutral on three occasions. the dealer never mentioned there was early sludge building up in the oil. the engine made noise and vibrated. dealer notified. *mr *cb *jb | |||
| 06/13/2003 | 47914 | 1 | 04/01/2000 |
| Consumer states that while driving at 65 mph and with no warning, the rear passenger tire blewout. *ak. the tire company stated the tire had been operated for an unknown period of time with insufficient air pressure. *jb | |||
| 04/28/2003 | 2 | 09/01/2000 | |
| Fr 680 02 firestone tire failure on 2000 toyota sienna. *mr low tire pressure indicator light came on. driver side rear tire lost pressure repeatedly. dealer claimed there was a nail in the tire. however, at a later date the consumer found a bulge in the repaired tire. further inspection revealed tire had split from the inside. the tire was replaced with a spare tire. consumer was aware of firestone recall and requested that all tires be replaced as well as the spare tire. however dealer was not willing to replace tires including the spare under warranty. dot # unknown. *tt *jb | |||
| 6 | |||
| Ltr fwd fm fhwa re his defective 2000 toyota sienna xle that emits a loud bearing whine, the transmission randomly shifted into neutral. the tires were replaced 3 times due to tracking & pulling problems. *mr the consumer was told by the rep that 31k miles on a michelin was all to expect on this vehicle. the vehicle was on it's fourth set of tires at 55k miles. the tracking problems were resolved on the two sets of four within the first 15k miles. the vehicle downshifted when going between the second and third gears. there were results form an engine oil analysis that may indicate early sludge build up. *scc *jb | |||
| 03/03/2003 | 8 | 10/31/1999 | |
| There were problems with transmission and tire equipment. mr the vehicle was on it's fourth set of tires due to a tracking problem. there was a whine coming from the torque converter pump. the transmission shifted to neutral on three occasions. dealer saw indications of early sludge build up in the oil. the engine made noises and vibrated. (dayton/goodyear) *scc *nlm *cb *jb | |||
| 09/02/2002 | 1 | 08/01/2000 | |
| To date my sienna has 25,000 miles on it. it had the torque converter replaced at 200 miles, the battery replaced because it went dead for no apparent reason within a year, the rear struts on the hatch have failed and needed to be replaced, the lights on the console blew out, the tires need to be replaced at 25,000 miles due to being out of alignment, vehicle pulls to left consistently, shakes at speeds over 60 mph, sliding doors consistently stick, pronounced clunk when going in reverse down a slight incline i am sure there is more to come. dt | |||
| 07/01/2002 | 21500 | 1 | |
| All four tire were purchased new and are worn completely. original tire on toyota sienna 2000. tires are rotated regularly. yd *jg | |||
| 06/14/2002 | 11/01/2099 | ||
| Steering on the car started shaking at speeds of 65 mph. the toyota dealership stated that i needed new tires. a call to firestone sent me to cadillac tire and independent dealer. the owner acknowledged that the tires were prematurely worn. he contacted firestone and spoke with 2 individuals. a lady told him they are an 80000 mile tire. however she couldn't do anything so was referred to another person. he stated that there is no mileage warranty on those original equipment tires. they sent me to the tire store but wouldn't even consider any type of allowance for anything. i also rotated the tires as recommended by the manufacturer. *ak | |||
| 11/23/2001 | 1 | 08/01/2099 | |
| Tire delaminated, damaged bumper, etc.*ak | |||
| 03/12/2002 | 09/01/2099 | ||
| Van experienced early and severe tire wear. tires replaced after rotations and 33,000 miles. van still pulled left. dealer realigned van, but it still pulled left. sent us back to tire store. tires rebalanced two more times (for a total of 3) and van still pulls left. dealer claims it is the tires and will not fix even though car is under warranty.*ak | |||
| 11/01/1999 | |||
| Sludge problem started at 11111 miles - also tires needed realignment and replacement at only 13115 miles. the van blows blue smoke upon startup. we have been blamed for the sludge problem. we have receipts for oil changes and have done some ourselves. now we are told, by the service dpt. that we have to change our oil every 1000 miles and check the oil every two days. been doing a lot of reading on this, and have talked to others - this is a defect in the sienna and other cars, lexus being one. was told the engine would seize eventually and i would have to put out $5000 - $8000 for a new one. this isn't covered under warranty either.*ak | |||
| 06/01/2000 | 1 | 11/01/1999 | |
| Engine sludged at 11,105 miles in spite of correct oil changes. tires need replacement at 13,100 miles.*ak | |||
| 05/30/2001 | 1 | 07/01/2000 | |
| Vehicle has experienced severe pulling to the right since new. both front tires replaced at 12000 miles. dealer denies the existence of problem. *ak | |||
| 07/22/2001 | 1 | 08/01/1999 | |
| No summary listed for above vehicle. *ak (tiresize: p215/65r15) | |||
| 11/15/2000 | 1 | 09/01/1999 | |
| Told by toyota that sludge in the engine is our fault despite regular oil changes. we don't have all our recepts but changed the oil at least 4 times since we owned the car. impossible to believe that we were neglectful, especially when i am seeing so many other cases with the same thing happening. there needs to be an investigation here soon. *ak | |||
| 11/01/1999 | |||
| Vehicle has experienced severe pulling to the left since new. both front tires replaced at 7,500 miles. a toyota representative and the dealer have denied the existence of problem. | |||
| 03/28/2001 | 1 | 09/30/1999 | |
| There were two gaps in tires between tread and body of tire while traveling at 35 mph on a 2000, toyota, sienna; original equipment, tire size p215/65r15, dot# w2vfalt229. firestone notified, and was unwilling to assist in this matter. *ak consumer has tire for viewing. *slc | |||
| 01/15/2001 | 1 | 12/01/1999 | |
| P205/70r15 95s m+s. tire blew out on black wall area without cause at 40 mph on side street, at about 12000 miles. toyota will not replace under warranty because it they cover their new times on new vehicles for only 12 months.*ak (dot number: ??? tiresize: p205/70r15) | |||
| 11/20/2000 | 2 | 08/18/2000 | |
| While traveling at 35 mph, two tires had blowouts, (tires manufactured by dunlop), which caused wheel damage to the vehicle. *cj | |||
| 01/10/2001 | 1 | 08/01/1999 | |
| Driving straight at 40 mph on dry, level pavement. passenger side front tire blew out, causing vehicle to hit curb. vehicle was safely stopped. tire has large hole in sidewall. *ak (dot number: w2mof6l279 tiresize: p205/70r15) | |||
| 12/18/1999 | 8 | 12/01/1999 | |
| Severe left pull into oncoming traffic. releasing the steering wheel for 1.5 seconds is enough for the vehicle to dart into the oncoming lanes of traffic. toyota attempted repair 4 times and the vehicle has had three completely new sets of tires. vehicle still pulls left. this vehicle is hazardous to occupants and other vehicles on the road. | |||
| 09/11/2000 | 3 | ||
| While having cam seal/valve seal replaced due to an oil leak, mechanic noticed right front passenger tire had a bubble and was replaced by firestone, consumer states vehicle is going back for a 3rd time for the oil leak. *slc | |||
| 07/05/2000 | 1 | 06/26/2000 | |
| Pe00-020, tire size 20570r15 original equipment on 2000 toyota sienna, with 800 miles on the vehicle, driver's rear tire wire broke in the tire, causing tire to have a blowout and shred apart. firestone replaced tires with the sametype of tires. *ak *slc | |||
| TIRES - SIDEWALL | |||
| 09/13/2004 | 1 | ||
| While driving consumer heard a noise coming from the rear. consumer pulled over, and noticed that the passenger's side tire sidewall separated from the wheel. consumer was able to change the tire. federal, super steel, p215/65r15, dot uxkw0303.*ak | |||
| 08/05/2000 | 1 | 07/25/1999 | |
| Firestone tire p205 70 r15 experienced a hole in the side of the tire. *slc | |||
| TIRES - TREAD/BELT | |||
| 07/23/2005 | 71500 | 1 | 11/07/1999 |
| Tire failure - apparent belt slip/failure tire marking is sp40 a/s | |||
| 03/28/2004 | 1 | ||
| The belts on all four of my bridgestone blizzak snow tires separated and moved within the tires creating extremely rough and dangerous ride. the occurence developed from an even, smooth ride to slight wheel shimmy to extreme bumpy and wobbly ride - all within one hundred miles of highway driving. *ak | |||
| 09/29/2003 | 1 | ||
| While driving about 75 mph on the highway and without warning there was a rattling noise on the passenger's side rear tire, tread separated from the tire. a firestone, p205/70r15, dot#w2m0f61. *ak | |||
| 06/15/2003 | 37000 | 2 | |
| While driving on interstate, right front tire tread separated causing minor damage to fender/bumper. tire was a firestone model fr 680 size p205 with 37k miles. previously left front tire partially separated before replaced with other brand tire. called firestone store and manager said this is not a recall. firestone should recall as these tires are unsafe and could lead to major damage or loss of life.*ak | |||
| 08/09/2001 | 28923 | 2 | 10/22/1999 |
| Tread separation,d10l dot pdmo imgi 1300 09r dot pdmo imhr 1300 details - i purchased the two tires shown above on 7/7/2000 to replace two of the original tires. i still have the two bum goodyear tires in my garage. this was on a 2000 toyota siena minivan with only 9,916 miles. i purchased it new. on 8/9/2001 with 28,923 miles i had the tires rotated, but the technician could not balance them. he showed me where the tread of both tires was separating from the body. the goodyear dealer that sold me the tires said i could get replacement but no money back. thus i kept the tires and went to another shop. goodyear dealer who sold me the bum tires: daniels tire svc 14200 whittier blvd, whittier, ca 90605 hone: (562) 693-7721.tire dealer whose technician identified the separation problem: discount tire ctr . *ak 14101 whittier blvd, whittier, ca 90605 phone: (562) 698-0503 | |||
| 04/28/2003 | 1 | ||
| While driving, one of the tires experienced tread separation, which caused the tire to blow out. *jb | |||
| 08/08/2002 | 1 | 04/01/2000 | |
| We have had multiple complaints about the tires since we purchased the van april2000. dealer says nothing wrong. we have to check tire pressure frequently and add air. today, during a trip from norfolk to wadesboro, nc, vibrations were felt. pulled into firestone station. said nothing wrong. upon arrival in wadesboro, we had the tires checked again (not firestone store) and were told the tread is separating.*ak | |||
| 07/16/2002 | 1 | 04/28/2000 | |
| While driving at 75 to 80 mph, consumer started to hear a flapping sound in rear of vehicle, it was determined that the tread had come off the rear driver's side tire (original tires on toyota, sienna, 2000, firestone p20570r15 95 s m&s, dot w2mo f6l 096 fr 680). *ak *nlm | |||
| 07/05/2002 | |||
| Original tires, dotw2vf239 on infiniti, forest, st p21565r15. driver's front tire completely deflated while driving. passenger's side front tire was showing premature separation. please provide any further information.*ak | |||
| 08/21/2001 | 1 | ||
| The tread on the front right tire came off. | |||
| 04/01/2000 | |||
| Pe00020; original tires on a 2000, toyota sienna, fr680p205/70r1. , consumer's left front tire had a big chunk of rubber coming out of the tire, dealer tried to say consumer ran over something, but consumer said it did nothappen. firestone p205/70/r15 *mw | |||
| 08/08/2000 | 1 | 08/01/2000 | |
| After owning the car for two days, the tire suffered a flat caused by a rock. if a nail or something else, there would be no complaint,but a rock. repair shop said the tire may need to be replaced due to the size of the puncture. i feel the tire has to be defective as i have driven on the same rocky road with road tires and never suffered puncture or any damage to my michelin tires. neither has my parents or family who live and visit this roadway regularly. manufacturer is standing behind the warranty clause of non-responsibility due to failure caused by punctures but there is a problem with this and possibly the other tires for this to happen.*ak( dot number: tire size: p215/65r15 ) | |||