Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 118 | 04/06/2000 | 621319 | Electronic message regarding complaints of power windows rattling, especially in the down position. *tt | 09/17/2001 | |
| BO01400 | 03/24/2000 | 610960 | Some customer may complain of the power windows rattling, especially in the down position on vehicles starting with vin 4t3zf13c*yu229450. in some cases, the lower window frame may be deformed. improvements have been made to the lower | 05/23/2000 | |
| BO00300 | 01/28/2000 | 610047 | Subject regarding power sliding door diagnostic procedure. *tt | 04/14/2000 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 305 | 10/03/2000 | 614978 | Brief information regarding a field fix available for incidents of washer fluid leakage from the rear washer nozzle onto the rear glass. *tt | 12/18/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 05/21/2001 | 0 | ||
| Outside vent hose won't stay closed.*ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 03/01/2003 | 2 | ||
| Passenger side front window exploded.*mr march 2003 the front window on the passenger side exploded sending glass flying throughout the car. again in august 2003 the rear passenger side window on the driver side exploded. the cost of repair were over $400.00, and the consumers believed that product was clearly a defect and the dealership should be responsible for paying for repairs. *cb | |||
| 03/12/2002 | |||
| The reflection in the mirror appear to be closer then appear to be please provide additional information dealer is aware of the problem. ts | |||
| 04/29/2000 | 04/12/2000 | ||
| Vehicle 3rd row/right rear passenger window has exploded outward after driver's door was closed from the inside. window was not struck by anything. dealer notified. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 06/16/2006 | 31000 | 3 | 08/01/2000 |
| I have replaced both front door window motors. after researching the problem i have discovered the motor contains a faulty load sensor. it is not the actual motor, but the load sensor that is failing. the senor is located internally in the motor. toyota knows about this problem, but is not taking ownership. now one of my two new motors is starting to shows signs of its sensor failing. toyota needs to cover the cost or make the sensor replacement available, otherwise it is $270 for the cost of the replacement motor plus labor. *jb | |||
| 06/30/2004 | 24000 | 1 | 07/30/2000 |
| Driver side window began to operate intermittently, would go down, but not up until several minutes went by. finally, the window would not operate at all, resulting in a repair cost of $418. apparently, this is a widespread problem which toyota refuses to do anything about. it appears that the window motors used are defective. *nm | |||
| 03/01/2003 | 2 | ||
| Passenger side front window exploded.*mr march 2003 the front window on the passenger side exploded sending glass flying throughout the car. again in august 2003 the rear passenger side window on the driver side exploded. the cost of repair were over $400.00, and the consumers believed that product was clearly a defect and the dealership should be responsible for paying for repairs. *cb | |||
| 03/15/2003 | 38000 | ||
| Front passenger window does not close completely. middle right and left seat belts lock passengers to seat without undue motion. notified dealer several times, unable to fix the problem. front passenger seat belt failed to lock passenger during rear end collision. | |||
| 11/30/2003 | 35000 | 4 | 08/02/2000 |
| Multiple problems with my 2000 toyota sienna xle, first the car had problems with battery drain and not starting, they replaced the radio amplifier twice before fixing it, the power window on the driver side broke at 35,000 miles. the back hatch sheetmetal is all dented just from closing it and pushing on the handle. the worst one is that the van has been blowing a lot of blue smoke and burning oil, 4 quarts in the last 750 miles. so far no help from the dealer.*ak | |||
| 06/19/2003 | 3 | 06/06/2000 | |
| Passenger side power window operates inconsistently. will go down but will not go up. after a short period of time, window will operate and go up. dealer repaired 2 years ago, but never operated correctly before or after repair. *nlm | |||
| 04/09/2003 | 2 | ||
| Power window failure- first driver's side in 2002, now the passenger side- have seen other complaints re. power window failures in 2000 toyota sienna made in kentucky. *jb | |||
| 07/01/2001 | 1 | 06/01/2001 | |
| Power door would not reopen while in motion to close (by using inside power door button). daughters finger got caught in the door, no safety feature in place for door to recognize there was an obstacle. had to wait for door to close in order to re-open it.*ak | |||
| 06/03/2002 | 120 | 08/01/2099 | |
| Intermittently the right side power sliding door would not close. most of the time, i could fiddle with the door and get it to work. i reported this several times, and one time in the summer of 2001 the service person had a technicion look at it briefly who get it to work part of the time. i was advised to set an appt for a thorough inspection before my warranty was up. the summer of 2002 the problems began again. on 06/03/02 the door froze open completely with three children in the van. i had to drive it to the dealership with the children in the car and the door open. by the time i got to the dealership, i had been able to close the door and they could find nothing wrong. eventually they set appt for replacement of the electronic switch. three days later the door froze open again and i was required to drive veh to dealership with door open, compromising the safety of the child. this time the door froze completely and they were able to see the problem. on 07/22/02 they determined the problem to be the ecu, gave me a rental, kept the veh for 2 weeks, then disabled the computer to the door so i could operate it manually, took back the rental, and advised the new part would be in approx 08/15/02. since toyota has had a problem with this computer nationwide (there are 162 on backorder) and the guarantee on the new part is only 12 months, i believe this problem could arise again after the new part is installed. i amanxious about the safety implications of this, am tired of the inconvience this has created. am afraid to take teh veh out of town, and assert that toyota has done the least it could and the latest posible time. i have asked for an unconditional guarantee on these parts and labor for the future or replacement of the veh (although not with an automatic door), but believe this will not be successful. i you can be of any assistance, i would appreciate it.*ak | |||
| VISIBILITY - WINDSHIELD | |||
| Black and beige color of the dashbroad, causes a bad reflection on the windshield, which causes poor driver visability. also, the headlights seem to be aiming too low, and do not shine evenly on the road. toyota 's customer service has been notified about this. please provide any further information.*ak | |||
| 08/30/1999 | 60 | 08/01/1999 | |
| Depending on time of day (location of sun) visibility is hindered to the point where an accident is easily possible. dash/ windshield reflection must be eliminated. | |||