Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 01/09/2012 | 102542 | ||
| Tl-the contact owns a 2001 toyota sienna. the contact stated that the vehicle emitted a strong gasoline fuel odor while driving. the vehicle was taken to the dealer for inspection where the contact was advised that the odor was due to a faulty fuel canister and cap. the dealer replaced the fuel canister and cap but the failure was not corrected. the vehicle was taken back to the dealer where the failure was located at the fuel pipe assembly lines. the fuel pipe assembly lines were replaced twice to correct the failure. the manufacturer denied assistance with the repair, due the vehicle mileage. the failure mileage was 102,542 and the current mileage was 103,515. kmj | |||
| 01/09/2012 | 102542 | ||
| Tl-the contact owns a 2001 toyota sienna. the contact stated the vehicle emitted a strong fuel odor, while driving. the vehicle was taken to the dealer. the dealer inspected the vehicle state the odor was due to a faulty fuel canister and cap. the dealer replaced the fuel canister, and cap. the failure was not corrected. the vehicle was taken back to the dealer. the second inspected locate a fuel leak at the fuel pipe assembly lines. the fuel pipe assembly lines had to be replaced twice, to correct the failure. the vehicle was repaired. the manufacturer denied assistance with the repair, due the vehicle mileage. the failure mileage was 102,542 and the current mileage was 103,515. li | |||
| 10/27/2005 | 54525 | 1 | 01/21/2001 |
| At 54,525 miles, the check engine light came on. it was diagnosed as replace air/fuel sensor b1 s1. failure caused excessive damage because the sensor fused into the rear exhaust manifold. diagnostic testing $ 49.00 sensor replacement part 227.52 labor 150.00 rear exhaust manifold 154.21 rear exhaust manifold gasket 29.27 repair was not done at a toyota dealership. i am reporting this so that toyota will change the design. failed part should not damage surrounding structures. suggest recall on this part if toyota continues to use this design. *nm | |||
| 06/28/2005 | 60000 | 2 | 09/01/2001 |
| Dt: the contact owns a 2001 toyota sienna. the fuel air sensor failed. also, fuel sensor failed in contact's son's 2001 toyota highlander which had the same mileage. called toyota, and they said there were no recalls . had both parts replaced, $282.00 each. now the ignition has failed. *ak *nm | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 11/28/2003 | 62602 | 1 | 02/17/2000 |
| I fllled the fuel tank on 26 nov 2003, and drove the vehicle 13 miles. it remained parked in the driveway, which slopes toward the rear at about 20 degrees, until 28 nov 2003 at 12:30 pm. there was at that time raw gasoline dripping in teaspoon to tablespoon quantities from a line in front of the fuel tank to the driveway, with a puddle about 18 by 28 inches. i drove the vehicle about 1 mile with the engine running smoothly, after which for about 4 miles the engine hesitated and surged at speeds over 35 mph. the remainder of the 10 mile trip, the engine ran smoothly again. later that day, the service rep called to tell me they had completed diagnostic testing which showed a defective charcoal canister, which needed to be replaced for $552.76, at 62,612 miles. the repair report states that the charcoal canister was saturated with raw fuel. this is an obvious safety hazard.*ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL | |||
| 07/05/2003 | 39000 | 1 | 03/01/2001 |
| Electrical system containing fuel injector relay failed. fuel injector stopped working and car lost power on highway. replacing relay and fuse by dealership did not fix problem, ended up failing again after being returned from dealership. *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||
| 08/30/2003 | 1 | ||
| Fuel injectors fail intermittently. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 08/12/2006 | 61000 | 200 | 07/16/2001 |
| Tl*the contact owns a 2001 toyota sienna. when the contact attempts to add fuel to the vehicle, the gas pump would click as if the tank was full. however, the vehicle's fuel gauge indicated that the tank was empty. the contact took the vehicle to the dealer and they changed the charcoal filter. the failure continued. the contact took the vehicle to an independent repair shop who was able to repair the failure. the shop replaced the fuel rollover valve. the contact stated that six months later, the failure recurred. the current and failure mileages were 61,000. | |||
| 03/22/2006 | 25000 | 4 | 07/01/2001 |
| 2001 toyota sienna le, purchased new, started having problems. check engine light came on when vehicle had approximately 25,000 plus/minus miles. under warranty, toyota dealership replaced the oxygen sensor without a charge. however, during this process, the beep signal you hear when locking-unlocking the vehicle with remote key was disappeared. this is also fixed under warranty. the check engine light came on again when the vehicle had about 35,000 miles. toyota dealership said it is due to a dirty vacuum hose, they cleaned it with a charge little over $100.00. the next day the check engine light came on again, this time the toyota dealership said they need to replace the charcoal canister (parts free, but we have to pay labor--about $100.00). this thing causes extreme mental distress, time, money, security etc.*jb | |||
| FUEL SYSTEM, OTHER | |||
| 03/01/2004 | 39000 | 1 | 05/01/2001 |
| Failure code p1155 air fuel sensor failure at 40k miles $282.00 for just the sensor. the vehicle is less than 3 years old no help offered from the dealer with cost of repair. from my research on various bullitens, i find that toyota has had numerous problems with thier sensors. the part number of my faulty part 89467-41040. i own two 2001 toyota vehicles and all service oil changes provided at dealer ships. i had two gm's and because i had my service provided at the dealer they took care of things like this out to 50k miles. attitude like this will push me back to gm next time. i think it's about time to swap back because i am upset with toyota's attitude! | |||
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | |||
| 11/27/2002 | |||
| Consumer stated that while driving and without warning there is mold building up inside the vapor system causing the consumer to smell strong fumes inside the vehicle. dealer notified. ts | |||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - FILLING/CHARGING | |||
| 04/15/2004 | 46000 | 03/07/2001 | |
| I have a 2001 toyota sienna.. having problems with evap control system. i cannot fill up the gas tank continously.. stops every few seconds... sometimes spilling gasoline..(started at about 46,000 miles).. i paid $98 dollars to a local toyotal service center to have it check. they said, my van has a problem with the charcoal cannister and would cost me $500.00 dollars to replace... i called toyota customer service to find out if they will cover the cost of the replacement since they have a settlement issue with epa regarding these kind of problems. i understand they have a $20 million dollar settlement w/ epa for these kinds of violations.. but they cover vehicles manufactured up to 1998 only. they have extended the warranties for these vehicles to 14 years or 150,000 miles... if they are covering vehicles much older than mine, i think that the warranty for my vehicle should also be extended because it has a problem relating to the emissions. also, $500 dollars is too much for a charcoal cannister replacement.. i would appreciate it very much if you can get this issue resolve with toyota. they can always get the $500 from the $20 million settlement they had agreed w/ epa. thank you very much, esteban | |||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES | |||
| 10/31/2004 | 35000 | 1 | 04/25/2001 |
| The vapor valve, which usually stops the refueling when the gas tank is filled up, has been faulty. in essence, when trying to fill up a gas, the pressure in the gas tank builds up and stops the gas pump from refueling every 1 to 2 gallons it has taken us many garage visits, including toyota dealers, to identify the problem correctly. toyota usa refused to cover the problem since they claims that our car is out of warranty (toyota sienna le 2001). we only contend that this defect was due to the faulty original inspection at the factory and ask that toyota should be responsible for its own products. *jb | |||
| 04/15/2004 | 46000 | 03/07/2001 | |
| I have a 2001 toyota sienna.. having problems with evap control system. i cannot fill up the gas tank continously.. stops every few seconds... sometimes spilling gasoline..(started at about 46,000 miles).. i paid $98 dollars to a local toyotal service center to have it check. they said, my van has a problem with the charcoal cannister and would cost me $500.00 dollars to replace... i called toyota customer service to find out if they will cover the cost of the replacement since they have a settlement issue with epa regarding these kind of problems. i understand they have a $20 million dollar settlement w/ epa for these kinds of violations.. but they cover vehicles manufactured up to 1998 only. they have extended the warranties for these vehicles to 14 years or 150,000 miles... if they are covering vehicles much older than mine, i think that the warranty for my vehicle should also be extended because it has a problem relating to the emissions. also, $500 dollars is too much for a charcoal cannister replacement.. i would appreciate it very much if you can get this issue resolve with toyota. they can always get the $500 from the $20 million settlement they had agreed w/ epa. thank you very much, esteban | |||