Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||||
| 00304 | 03/16/2004 | 10006560 | Rear brake drum squeal noise. *tt | 05/05/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 03/06/2011 | 120000 | ||
| Tl* the contact owns a 2001 toyota sienna. while applying pressure to the brakes, the contact heard a loud grinding noise coming from the abs motor. the brakes did not engage and the contact crashed into another vehicle. the contact did not inform the dealer or manufacturer of the failure nor was the vehicle repaired. the current and failure mileage was 120,000. | |||
| 03/06/2011 | 120000 | ||
| Tl- the contact owns a 2001 toyota sienna. the contact was involved in a crash. while applying pressure to the brakes, the contact heard a loud grinding noise coming from the abs motor when the brake system did not idle the vehicle, causing the contact to crash into another vehicle. the contact did not inform the dealer or manufacturer nor was the vehicle repaired. the current and failure mileages were 120,000. bw | |||
| 03/01/2010 | 113770 | ||
| Tl- the contact owns 2001 toyota sienna. while the engine was off he placed the gear in reverse with foot on the brake the vehicle rolled backwards into the street. he continued to steer the vehicle until it stopped, he turned the vehicle on drove the vehicle back into the drive way. he also experience failure with the vehicle left side running board the metal melted and cracked into pieces the dealership advised they no longer have the running board in stock. the manufacturer took a report 100812592 they advised they will not assist with the repair because the vehicle is out of warranty. the vehicle wasn | |||
| 01/08/2010 | 51000 | 1 | |
| Toyota sienna brakes pedal goes down to the floor giving not enough braking to stop vehicle. the brake work has been done on this mini-van three times within last 2~3 years at toyota dealerships service center but the condition has not been improved. the dealership has worked on both front(disc brakes) and rear(drum brakes) including part replaced and repaired. brake cylinders at rear tires replaced. the front disc had been changed with brake shoes. rear brake rotor was machined and brake shoes have been replaced. none of the old parts are available with vehicle owner. *tr | |||
| 08/02/2008 | 76400 | 1 | |
| I own a 2001 toyota sienna minivan with 76,400 miles. i have owned this vehicle since it was new purchased in late 2000. # . anyhow, my wife was driving the car near our home on august 2, hit the brakes moderately hard to avoid striking a deer, and the right front brake disintegrated. it was replaced today by chippewa auto, located near here. they told me, and gave me the pieces, that the right front rotor broke loose from its mounting and broke in half, because of corrosion. furthermore the left front rotor was in danger of doing the same, and was cracked loose for 2/3 of it circumference. i could supply you the pieces for both rotors, or i could send several digital photos by e-mail. this is unacceptable and should never have happened, especially from somebody like toyota and their vaunted quality program. is there a recall on this? it cost me $235.48. paul garner *tr | |||
| 02/18/2002 | 19000 | 1 | 09/27/2000 |
| Vibration in rear brakes causing a harmonic noise when coming to a complete stop or if on a downward incline with brakes applied and just barely inching along. this is not the normal squeal from brake pads. i have been concerned that this vibration is causing other parts to become loose. i purchased the 2001 toyota sienna xle van new in sept 2000. all of my service is done according to toyota's schedule and at toyota of greensburg, pa. the noise started aprox. feb of 2002 with 19,000 miles on the vehicle. it was reported to toyota of greensburg, pa on may 10th of 2002 with 22,166 miles. between may and august of 2002 the van was taken to the dealer 4 times for this problem. during that time they replaced the linings and drums, cleaned the brakes or did something other but the noise always comes back. on august 5th 2002 toyota of greensburg told me that toyota was aware of the problem and working on a fix because it is happening on all sienna vans since 1998. between then and april of 2003 i keep asking about the repair and the answer was it is not ready. at that point i went to toyota's arbitration process but they would not do anything since the van now had over 36,000 miles even though the problem started well within the warranty period. i feel there is a vibration problem (sometimes you can actually see the road wheel vibrating also) that could cause other more serious problems but do not know what else to do. as far as i know toyota has still not developed the repair.*ak | |||
| 04/25/2003 | 18000 | 1 | 07/09/2001 |
| The brakes make noise when ever i apply them. i have taken the vehicle to the dealership for repair a couple of times. first 2 times, they said need service. they did service to clean dust. even after that, the sound did not go. they mentioned this is normal for all seinna's. they said the sound coming when metal pads hits metal rings, drum. i believe the sound is due to design fault or fault materials. i bought a brand new vehicle and only 20000 miles on it. they refused to replace any parts. they said there is no problem and every thing normal. i am disappointed in buying a brand new seinna xle (higher model) and paid around $30000. please help me resolve the problem. i called toyata customer service. no help from them. they have 100 reasons to cover up any complaint. *jb | |||
| 11/11/2002 | 1272 | 5 | 06/22/2002 |
| Brakes have been acting up since purchased and have taken this vechicle in several times, the noise stops when i leave with the different things they have done but it continues to come back. being a new vechicle i am dissatisfied with it and have ask to be placed in a different vechicle but they refuse. i feel unsafe | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 1 | 11/01/2000 | ||
| Consumer states that the failure of skid indicator lamp illuminated, dealer replaced the vehicle with a new one. *slc | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 02/18/2002 | 19000 | 1 | 09/27/2000 |
| Vibration in rear brakes causing a harmonic noise when coming to a complete stop or if on a downward incline with brakes applied and just barely inching along. this is not the normal squeal from brake pads. i have been concerned that this vibration is causing other parts to become loose. i purchased the 2001 toyota sienna xle van new in sept 2000. all of my service is done according to toyota's schedule and at toyota of greensburg, pa. the noise started aprox. feb of 2002 with 19,000 miles on the vehicle. it was reported to toyota of greensburg, pa on may 10th of 2002 with 22,166 miles. between may and august of 2002 the van was taken to the dealer 4 times for this problem. during that time they replaced the linings and drums, cleaned the brakes or did something other but the noise always comes back. on august 5th 2002 toyota of greensburg told me that toyota was aware of the problem and working on a fix because it is happening on all sienna vans since 1998. between then and april of 2003 i keep asking about the repair and the answer was it is not ready. at that point i went to toyota's arbitration process but they would not do anything since the van now had over 36,000 miles even though the problem started well within the warranty period. i feel there is a vibration problem (sometimes you can actually see the road wheel vibrating also) that could cause other more serious problems but do not know what else to do. as far as i know toyota has still not developed the repair.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 1 | |||
| The brakes make a very loud squeaking noise. the dealer told the consumer to ride the brakes for a while until the rust came off. new brake pads were put on the vehicle on 6/5/2003. the noise still occurs. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 10/08/2003 | 22420 | 2 | 07/13/2001 |
| Previously filed complaint od id #: 10033210 regarding rotors. i recently had them replaced under warranty because when braking hard to avoid an accident i heard metal to metal from front braking system and the car wasn't stopping. also had slight shimmy in steering upon regular braking. was told that rotors were within the specifications but since they could not turn/sand them again because they had been done once before and would be too thin and that they were warped they would replace them under warranty this one time only. the first time they were turned and sanded - approximately 15,000 miles. this time they were replaced - 22,000 miles. this is not normal and i do not feel safe driving this car! *la | |||
| 08/20/2003 | 1 | 07/16/2001 | |
| This van has rear brakes that squeal/hum everytime you use them. i have contacted toyota regional which contacted toyota national which sent someone out to look at them. in their words they said brake noise is normal for a sienna. somehow any constant brake noise shouldn't be normal. i'm told it happens when the brake shoes and the backing plates vibrate at a low speed it causes them to hum. also, at 15,000 miles (i only put 10,000 per year on the car) the rotors had to be turned and sanded. 1 week later the metal crunching sound returned. i returned the vehicle and was told everything was within the specifications. now, whenever i have to brake hard i still will hear a metal to metal crunching noise. unfortunately it isn't a constant problem and cannot always be duplicated so it still hasn't gotten fixed. i've basically given up on the vehicle and will turn it in at the end of the lease because i do not feel safe with these type of brake problems.*ak | |||
| 07/21/2003 | 1 | ||
| My brakes have been sqealing for some time now. i've had the rotors turned, dusted, etc. now it is affecting my steering. i am due to take it in to have this checked out. *ak | |||
| 1 | |||
| The brakes make a very loud squeaking noise. the dealer told the consumer to ride the brakes for a while until the rust came off. new brake pads were put on the vehicle on 6/5/2003. the noise still occurs. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||
| 02/19/2004 | 11341 | 1 | 01/01/2001 |
| While driving at any speed and applying the brake the consumer heard a loud noise coming from the front wheels. the dealer determined that the drums were defective and needed to be replaced. *nm *mr | |||
| 02/18/2002 | 19000 | 1 | 09/27/2000 |
| Vibration in rear brakes causing a harmonic noise when coming to a complete stop or if on a downward incline with brakes applied and just barely inching along. this is not the normal squeal from brake pads. i have been concerned that this vibration is causing other parts to become loose. i purchased the 2001 toyota sienna xle van new in sept 2000. all of my service is done according to toyota's schedule and at toyota of greensburg, pa. the noise started aprox. feb of 2002 with 19,000 miles on the vehicle. it was reported to toyota of greensburg, pa on may 10th of 2002 with 22,166 miles. between may and august of 2002 the van was taken to the dealer 4 times for this problem. during that time they replaced the linings and drums, cleaned the brakes or did something other but the noise always comes back. on august 5th 2002 toyota of greensburg told me that toyota was aware of the problem and working on a fix because it is happening on all sienna vans since 1998. between then and april of 2003 i keep asking about the repair and the answer was it is not ready. at that point i went to toyota's arbitration process but they would not do anything since the van now had over 36,000 miles even though the problem started well within the warranty period. i feel there is a vibration problem (sometimes you can actually see the road wheel vibrating also) that could cause other more serious problems but do not know what else to do. as far as i know toyota has still not developed the repair.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS | |||
| 08/20/2003 | 1 | 07/16/2001 | |
| This van has rear brakes that squeal/hum everytime you use them. i have contacted toyota regional which contacted toyota national which sent someone out to look at them. in their words they said brake noise is normal for a sienna. somehow any constant brake noise shouldn't be normal. i'm told it happens when the brake shoes and the backing plates vibrate at a low speed it causes them to hum. also, at 15,000 miles (i only put 10,000 per year on the car) the rotors had to be turned and sanded. 1 week later the metal crunching sound returned. i returned the vehicle and was told everything was within the specifications. now, whenever i have to brake hard i still will hear a metal to metal crunching noise. unfortunately it isn't a constant problem and cannot always be duplicated so it still hasn't gotten fixed. i've basically given up on the vehicle and will turn it in at the end of the lease because i do not feel safe with these type of brake problems.*ak | |||
| 02/18/2002 | 19000 | 1 | 09/27/2000 |
| Vibration in rear brakes causing a harmonic noise when coming to a complete stop or if on a downward incline with brakes applied and just barely inching along. this is not the normal squeal from brake pads. i have been concerned that this vibration is causing other parts to become loose. i purchased the 2001 toyota sienna xle van new in sept 2000. all of my service is done according to toyota's schedule and at toyota of greensburg, pa. the noise started aprox. feb of 2002 with 19,000 miles on the vehicle. it was reported to toyota of greensburg, pa on may 10th of 2002 with 22,166 miles. between may and august of 2002 the van was taken to the dealer 4 times for this problem. during that time they replaced the linings and drums, cleaned the brakes or did something other but the noise always comes back. on august 5th 2002 toyota of greensburg told me that toyota was aware of the problem and working on a fix because it is happening on all sienna vans since 1998. between then and april of 2003 i keep asking about the repair and the answer was it is not ready. at that point i went to toyota's arbitration process but they would not do anything since the van now had over 36,000 miles even though the problem started well within the warranty period. i feel there is a vibration problem (sometimes you can actually see the road wheel vibrating also) that could cause other more serious problems but do not know what else to do. as far as i know toyota has still not developed the repair.*ak | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 02/18/2002 | 19000 | 1 | 09/27/2000 |
| Vibration in rear brakes causing a harmonic noise when coming to a complete stop or if on a downward incline with brakes applied and just barely inching along. this is not the normal squeal from brake pads. i have been concerned that this vibration is causing other parts to become loose. i purchased the 2001 toyota sienna xle van new in sept 2000. all of my service is done according to toyota's schedule and at toyota of greensburg, pa. the noise started aprox. feb of 2002 with 19,000 miles on the vehicle. it was reported to toyota of greensburg, pa on may 10th of 2002 with 22,166 miles. between may and august of 2002 the van was taken to the dealer 4 times for this problem. during that time they replaced the linings and drums, cleaned the brakes or did something other but the noise always comes back. on august 5th 2002 toyota of greensburg told me that toyota was aware of the problem and working on a fix because it is happening on all sienna vans since 1998. between then and april of 2003 i keep asking about the repair and the answer was it is not ready. at that point i went to toyota's arbitration process but they would not do anything since the van now had over 36,000 miles even though the problem started well within the warranty period. i feel there is a vibration problem (sometimes you can actually see the road wheel vibrating also) that could cause other more serious problems but do not know what else to do. as far as i know toyota has still not developed the repair.*ak | |||
| 11/01/2002 | 4000 | 04/10/2001 | |
| Leased vehicle new in april 2001. to date, have had 11 brake replacements in a period of 21 months. brakes squealing immediately after being replaced, sounds like a semi coming to stop. filed under florida lemon law, which dealer said could not duplicate concern-operating to design & intent. brakes grind metal to metal after a short period of time. vibration & uneven, premature tire wear despite several alignments. vehicle also makes clunking sound when breaking in reverse & initial acceleration. | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC - HOSES, LINES/PIPING, AND FITTINGS | |||
| 09/25/2006 | 72000 | 1 | 01/19/2001 |
| Car had been driven for 15 minutes, brakes worked, was parked for 30 minutes and upon pulling out of driveway realized brakes did not function. was able to brake the car with parking brake. no accident ensued, called tow truck and brought it to service center. was told that vacuum hose came unattached, so power assisted brakes were not working. *jb | |||