Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE | ||||||||||||||||
| 10V160000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 08/07/1997 to 01/03/2003 | V (Vehicle) | MFR | TOYOTA MOTOR NORTH AMERICA, INC. | 04/20/2010 | 04/20/2010 | |||||||||
| Defect Summary | Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington district of columbia, virginia, west virginia, and wisconsin. the subject vehicles are equipped with the spare tire stowed under the vehicle. if the vehicle is operated in the cold climate regions of the united states where road salt is frequently used, water splashed backwards with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable. | |||||||||||||||
| Consequence Summary | The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | The safety recall is expected to begin during june 2010. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| STRUCTURE - FRAME AND MEMBERS | ||||||||||||||||
| 01V072000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 01/20/2001 to 01/23/2001 | V (Vehicle) | 545 | 04/09/2001 | MFR | TOYOTA MOTOR NORTH AMERICA, INC. | 03/05/2001 | 03/08/2001 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the front sub frame assembly has not been adequately welded. | |||||||||||||||
| Consequence Summary | This condition could cause failure of the assembly following long-term usage, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the front sub frame, if necessary. owner notification began april 9, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 284 | 09/19/2000 | 614970 | Subject regarding paint color information. *tt | 12/18/2000 | |
| STRUCTURE - BODY | |||||
| 01902 | 11/28/2002 | 10000428 | Sunvisor loose or has difficulty holding position. *tt | 02/27/2003 | |
| 010101 | 01/01/2001 | 619091 | Tdn mail message to dealers regarding a safety recall involving certain modelyear 2001 vehicles to inspect and / or replace the front sub-frame assembly. the front sub-frame assembly was not adequately welded during the manufacturing proc | 05/14/2001 | |
| TC01012 | 03/26/2001 | 619090 | Toyota will initiate a special service campaign to inspect and; if necessary, replace the front sub-frame assembly in 545 model year 2001 vehicles. *tt | 05/14/2001 | |
| BO02800 | 11/03/2000 | 616095 | Technical service bulletin introducing a field fix for incidents of moisture and odors permeating into the vehicle. the quarter panel air duct flaps may have become loose or missing. replacing the quarter panel air duct will remedy | 02/09/2001 | |
| STRUCTURE - BODY - DOOR | |||||
| 02606 | 12/06/2006 | 10020869 | Power sliding door cable adjustment procedure. *kb | 01/24/2007 | |
| 01201 | 04/06/2001 | 10020871 | Sliding door diagnostic tips. *kb | 01/24/2007 | |
| BO01001 | 09/09/2002 | BO01001 | 635857 | Some power sliding doors may become inoperative, intermittently inoperative, does not close properly, or returns to the open position while being closed using the power switch or remote control. *tt | 11/01/2002 |
| 787 | 12/03/2001 | 629216 | Subject regarding power sliding door inoperative. *tt | 03/27/2002 | |
| BOO2801 | 11/30/2001 | 627417 | Information regarding power sliding door inoperative. *yd | 02/07/2002 | |
| BO01001 | 03/16/2001 | 619100 | Subject regarding power sliding door diagnostic procedure. *tt | 05/14/2001 | |
| BO03500 | 12/15/2000 | 616103 | On some vehicles, the dual power sliding door system may require re-initializing if one or both power sliding doors become inoperative, intermittently inoperative, do not close properly, or return to an open position while being closed; and | 02/09/2001 | |
| 412 | 12/20/2000 | 616089 | Dual power sliding door re-initializing. *tt | 02/09/2001 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| TC01030 | 11/05/2001 | 627375 | Subject regarding front sub - frame assembly. *yd | 02/06/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 12/27/2008 | 1 | ||
| We own a 2001 toyota sienna van. all but 1 of 5 door handles on this van have broken and the door handles on each of the 4 doors (except passenger front) have cracked and broken clean off the door. currently, the driver side is taped on. i feel that this could have happened to 1 by user wear. however, i'm not inclined to believe that all could break so easily from user wear and tear. this creates a significant safety hazard in accessing the vehicle in emergency situations as clearly the only access will be through windows at some point. *tr | |||
| 04/06/2009 | 119734 | 1 | |
| My 2001 toyota sienna xle power sliding door on the passenger side (came only with this one power door) did not work properly. it did not open by pressing the button, it works to close but not tight. when i choose to use it manually, it is so heavy that the children have not enough strength to open it. they have to exit the car from the driver's side other than on the curb side. it places the passengers in dangerous situation, as well as to the driver if he has to come out of the car to help open the door at the curb side. my complaint is that door should be operated as light as the other door when it is in the manual mode and the cost to fix is too much (about $2,000) to afford. *tr | |||
| 07/02/2001 | 3000 | 1 | |
| The sliding doors of our 2001 toyota sienna xle are not reliable operated. sometimes work sometime not, sometime stuck, no safety sensor. only a man can push the closing door back open. if a child in the path of a closing door, manually pushing back the door is impossible for me. the push button and the key button sometimes work sometimes not since the first year. we brought in elmore toyota many times. they said nothing wrong with it. we complained to cooperate toyota, they referred us back to elmore toyota, with the same answer nothing wrong. we fear for the safety of our children. this is our last resort for help. when we have money to replace this car, there will be no more toyota on our list. *tr | |||
| 01/01/2006 | 35000 | 1 | |
| Water leaks into front passenger and driver areas and settles and soaks on front carpet. it enters through the roof area or door seals. happens when ever it rains. *tr | |||
| 12/15/2007 | 94000 | 3 | 10/08/2000 |
| Tl*the contact owns a 2001 toyota sienna. the contact stated that she noticed water on the floor of the front passenger side when it would rain. the dealer was unable to diagnose the failure. the current and failure mileages were 94,000. | |||
| STRUCTURE - BODY | |||
| 10/29/2011 | 72000 | ||
| The left and right rear passenger doors failed to open due to breakage of the cable. i am uncertain of whether the child safety locks were engaged, however, the doors will not open wider than approx. 6. rear passengers had to crawl out of the van via the driver's or front passenger door. i am elated that the failure of the doors did not occur during a hazardous condition, since this would have placed the rear occupants in extreme danger. if toyota and nhtsa was aware that there is a failure in the cables and the manual release of the rear doors, there should have been a safety alert and/or recall of the vehicles for repair of the vans. the failure of the doors is not simply a matter of cosmetic issues, it is potentially hazardous and life threatening. at a minimum, the doors should have allowed for manual opening and closing, if the cables should break. the breaking of the cable, along with the inability to open the door is a defect in workmanship, since the door did not open to allow the passengers to exit the vehicle. i am requesting, along with all of the other owners who have registered complaints, that the agency investigate this matter. at a minimum, the doors shoud default to manual mode. | |||
| 01/15/2011 | 101000 | ||
| Tl-the contact owns 2001 toyota sienna. the contact stated the running board on the left driver side broke and collapsed after he stepped on it. the vehicle was taken to the dealer who stated for them to remove it there would be a cost of $85 and it is rusted at the bottom. the dealer also informed him the running boards are discontinued from the manufacturer. the manufacturer was not contacted. the failure mileage were 101,000...mw | |||
| 09/13/2010 | 55000 | ||
| Tl. the contact owns a 2001 toyota sienna. the contact stated while driving at 25 mph a metal bar underneath the foot step on the side of the vehicle was dragging on the ground. the contact pulled over and notice the foot step had major rust underneath and is concerned if someone steps on the foot step they can seriously injure themselves. the contact stated the manufacturer will not cover the cost of the repairs of the vehicle. the contact also stated this is a serious safety issue that the manufacturer can look into. the failure mileage was 55,000. jo | |||
| 03/01/2010 | 113770 | ||
| Tl- the contact owns 2001 toyota sienna. while the engine was off he placed the gear in reverse with foot on the brake the vehicle rolled backwards into the street. he continued to steer the vehicle until it stopped, he turned the vehicle on drove the vehicle back into the drive way. he also experience failure with the vehicle left side running board the metal melted and cracked into pieces the dealership advised they no longer have the running board in stock. the manufacturer took a report 100812592 they advised they will not assist with the repair because the vehicle is out of warranty. the vehicle wasn | |||
| 05/01/2002 | 06/01/2001 | ||
| Sunvisor swings freely and strikes driver in head when turning corner. appears to be caused by hot weather. sunvisor was replaced by toyota, but still causes same problem.*ak | |||
| 04/01/2002 | 3 | ||
| When making turns driver sunvisor swings out and hits consumer on the head. vehicle has been taken to dealer 3 times, no remedy available.*ak | |||
| 10/06/2000 | 10/01/2000 | ||
| Sunvisor swings left to right upon turns. hits driver in the head. when positioned to the side window, it swings to the right. when positioned at front must be hooked or hits driver in head. when driving toward sun must hold visor in position, side window or windshield. causes driver distraction and safety problems. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 04/01/2009 | 84000 | 1 | |
| Passenger sliding door would not close/open electronically or manually. the button to turn off the electronic open/close did not work. toyota service could not fix. had them cut cable so can close and open door manually. until the cable was cut, door could not be used to exit van. *tr | |||
| 12/01/2003 | 15000 | 1 | |
| I have a 2001 toyota sienna and the both the rear sliding doors have had intermittent issues with either opening or closing since around 2003 (although more often seen with driver side). when the issues is present the doors work fine when the automatic open/close is turned off. the issue may occur more often when raining then when dry. one observance of issue is that when auto open is engaged the door makes a clicking sound but doesn't open. the other observance of issue is when the door is open and the auto close is engaged the door starts to close (maybe an inch) and then re-opens...the only way to get the door closed is to turn off the auto open/close. while under warranty i took the van to be serviced twice, but was not able to re-produce the issue at the dealership...as such they would not even look at it. *tr | |||
| 04/28/2009 | 156100 | 1 | |
| The power sliding door on our 2001 toyota sienna minivan quit working. after a morning of research on the internet i feel compelled to complain as this is evidently a recurring problem. it can be opened manually with moderate effort. *tr | |||
| 05/05/2004 | 110000 | ||
| Tl*the contact owns a 2001 toyota sienna. the contact stated that the passenger side sliding door stopped working. the door does not open all the way with the remote control or manually. the contact has to find a way to open the door when this occurs, which is usually in rainy or snowy conditions. the vehicle was taken to the dealer and they stated that it would cost $2,200 to replace the motor and the computer. the failure mileage was 110,000. | |||
| 01/01/1901 | 43000 | 1 | |
| Complaint regarding the 2001 toyota sienna driver's side door continuously opens and closes.*mr the only way to stop the door was to disengage the power and close it manually. the dealer determined that the motor that operates the power door and the ecu needed to be replaced at a cost of $1939. the manufacturer has agreed to assist with the cost of the repair, however the consumer's portion is still quit costly. *nm | |||
| 01/09/2004 | 2 | 01/02/2000 | |
| Hild safety locks on rear sliding doors are bypassed and rendered useless by rear power door buttons. with the child safety locks engaged the sliding doors can not be opened manually from the inside. however the rear power door buttons located on the rear doors, on the front console, and on the remote all function normally. there is a separate button on the front console that deactivates the power door function, but it deactivates it from all 3 points (buttons on the rear doors, on the front console, and on the remote) rendering the expensive power door feature useless. to comply with the child safety lock requirement, when the child safety lock is engaged it should disable manual opening of the door by backseat occupants and should disable the power door buttons located on the back doors within easy reach of backseat occupants. manufacturer was contacted, but has failed to followup or offer any solution (toyota case # 2003 1204 0595). power doors close too hard and pose serious injury risk to children. power doors close hard enough to easily hurt an adult. my two year old son was injured when he activated the power door button located in the back seat and managed to close the door on his arm. multiple dealers have informed me that the power doors are not adjustable and therefore cannot be changed. manufacturer was contacted, but has failed to followup or offer any solution (toyota case # 2003 1204 0595). tire pressue monitoring system malfunctions. it fails to warn of low pressure in tires (tested to 15 lbs below appropriate tire pressure on each tire individually and then on all 4 tires simultaneously). however, the warning light does come on when descending from high altitudes in spite of all tires being inflated properly. multiple dealers have been unable to understand and fix the problem. manufacturer was contacted (toyota case #2004 0109 0681).*ak | |||
| 09/23/2003 | 34000 | 04/01/2001 | |
| Dear sirs, i want toyota to buy back my sienna van. i have had my van repaired 4 time for a inoperative power sliding door,erratic operating power sliding door, unintentional activation power sliding door. the door is now broke again. after they fix the door this will be the 5th repair to the door. the door now opened one time while driving the car at slow speed. this is not safe! | |||
| 12/25/2001 | |||
| Vehicle shut off without prior warning. battery/ alarm system/ key, and starter were checked. *ak | |||
| 08/20/2001 | 20 | 08/01/2001 | |
| Automatic sliding doors w/o reversing senors are a serious injury risk. *ak | |||
| 07/31/2001 | 5 | 03/01/2001 | |
| After purchasing a new sienna in march my driver side power sliding door failed in may. the driver side power door ecu was replaced. 10 days later the door failed again, this time the door was adjusted and reinitialized. as i tested the door at time of pickup the door failed again. the rear latch pin switch was replaced and the door was reinitialized. the door worked fine until failure july 31st. some adjustments were made and the door was reinitialized, at time of pickup august 5th the door failed again. a field tech from toyota found loose pins in the door and the main battery power level was low. the pins were fixed and the alternator belt was replaced with a heavier one to increase the main battery power. hopefully this will solve the problem as i fear door malfunction with my children's safety my main concern!*ak | |||
| 10/01/2000 | |||
| The power sliding door system is dangerous with small children. the door takes incredible resistence before the reversing system will kick in and stop the door from closing. the system appears to be designed mainly to protect the door motors from damage, not to protect people from injury. infact, the owner's manual specifically says to turn the power door system off when small children are present, yet this vehicle and these features are marketed to families with small children. also the child lock-protection system does not work when the power door system is turned on. the resistance required to stop the power door is very substantial. any body part, even an arm or leg of an adult that got caught in the door could suffer serious injury. the doors are very difficult to open and close when the power system is turned off. the dealer and sales person knew i had two small children. they showed me how wonderful the power door system was when you had your hands full carrying a child. they told me it had a safety system so that people wouldn't get hurt if they were in the path of the closing door. unfortunately, i did not get to fully test the power doors and read the owner's manual in detail within the first 3 days after accepting delivery. when i tried to get them to repurchase the vehicle after two weeks and less than 1000 miles, even at a price less than my purchase price, they refused to even consider it. these doors are dangerous. the power doors of other minivan manufacturers require very little resistance to invoke the protection system, and several include other safety features like optical eyes. toyota should be required to redesign and then recall/replace this power door system.*ak | |||
| 5 | |||
| It takes considerable amount of weight to have rebound feature for power sliding door to operate. consumer feels this feature is useless as a safety feature.*ak *slc | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 08/01/2007 | 1 | 08/01/2006 | |
| 2005 toyota sienna driver side door made a loud pop when opening. customer stated she took it to the dealer and they told her it would cost 300 to 400 dollars. consumer would like to know how many sienna's have this problem. *kb the dealer informed the consumer, that the weld on the door hinge was broken. the consumer took the vehicle to a collision center and was told the price would be $250.00 dollars. the dealer did agree to pay half of the cost. *jb | |||