Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 01005 | 08/01/2005 | 10016637 | A541e transmission solenoid identification. *tt | 09/26/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/03/2009 | 98000 | 1 | |
| The automatic door on our 2002 toyota sienna does not work. the cable broke while my daughter was getting in the car. luckily, she was not injured. *tr | |||
| 03/27/2009 | 65692 | 1 | |
| My wife was backing out of a parking space on a slight incline. when she stopped and tried to put the car into drive, the gearshift broke. we had the van towed to the toyota dealer and they determined that the metal parts into which the gear shaft inserts had broken clean in half. neither the customer service rep nor the mechanic had ever seen that happen before they claimed. nevertheless, toyota did not deem this to be a defect and we had to pay close to $800 to have it fixed. had this happened on a steeper hill or had my wife been pulling out into a busy street, an accident most definitely could have occurred. i have kept the parts which i believe were faulty/defective. the parts that were replaced were a tilt steering support, a steering tube sub-assembly, a shaft sub-assembly and a tilt steering bolt. *tr | |||
| 02/11/2009 | 61022 | 1 | |
| I hope you will be able to help me out. my sienna has 61022 mileages on it and we baby this car to the 't'. on february 11, 2008, i had just started the vehicle and was about to change from 'p' to 'd' when the gear shift lever broke. no force was used and we always pull back the shifter and change gears with minimal force. i had the vehicle towed to the dealer and the technician showed me where the aluminum brackets broke in three places. i was in shock that the design and material was not made engineered to last. the technician said that the material is made of aluminum and he just replaced one a couple of days ago. i did some research on the internet and found out this is not a single case. there are a lot of people who had this same problem on their sienna worldwide? normally, the part should last the life of the vehicle. i start to wonder if this is a defect because it is happening on lots of siennas. also this repair is extremely expensive. it cost me $834.69.00 us dollar. (parts $166.16, labor $655.65) please let me know if this is common and if toyota should have take a full responsibility in this kind of matter and consider this as a defect. thank you for your attention in this issue. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 08/15/2010 | 130181 | ||
| On august 15, 2010 with the 2002 toyoya sienna in park and with no key in the steering wheel a two year old was able to remove the gear shift from park allowing the vehicle to begin to move backwards. several people were close by and were able to stop the vehicle which was backing up. adults then checked the vehicle and in fact were able to move the shifter from park into gear (without the key in its ignition). on august 16 the vehicle was taken to the dealer who confirmed -customer states the shifter comes out of park without the key in the ignition. confirmed customer concern. found shifter cable worn and in need of adjustment. | |||
| 06/05/2010 | 78000 | ||
| Tl-the contact owns a 2002 toyota sienna. the contact stated while driving the vehicle in reverse the shifter broke. the contact stopped the vehicle and then applied the emergency brake to completely stop the vehicle. the contact had to drive home in reverse. the contact then removed the steering column to move the shifter to neutral. the contact called the manufacturer regarding the shifter and the manufacturer informed the contact that since the vehicle is not under warranty they will not cover the repairs. the contact fears if the vehicle was on the highway this would have been very dangerous. the failure mileage was 78,000. jo | |||
| 06/15/2004 | 1 | ||
| A 3 year old moved the gear shift lever on the steering column. the child easily moved from drive to neutral without depressing the brake pedal and the gear shift button. as a result, the vehicle rolled forward. dealer notified. *la | |||
| 01/01/2004 | |||
| While stopped in drive with foot on the brakes, the vehicle occationally attempts to surge forward. | |||
| 10/07/2003 | 24000 | 1 | 05/02/2003 |
| I had bought my van may 2,2003 with about 19,000 miles. on october 7, while driving about 30 mph, the vehicle started smoking. when i pulled into a parking stall, passerbyers were yelling that my car was on fire. fire department extinguished the flames. an independent arson investigator said he found transmission fluid in the engine, and that it had probably been leaking since i purchased my van. *la | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 07/04/2005 | 81443 | 7 | 12/31/2001 |
| Observed slipping during full stops, engine died several occasions before the actual total failure of parts involved, loss of forward motion or speed pick-up, transmission fluid leaked (toyota issued an automatic transaxle warranty enhancement notice involving 1998-2000 siennas but apparently the company already have knowledge of this problem to occur). *nm | |||