Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
03/01/200988000
 2002 toyota sienna 3rd row seat has faulty seat belt. seat belt will not retract on left side of last seat. only used sparingly, stuck will not retract.
11/01/2002250010009/11/2001
 Seat belt failure on 5 of 7 seats in 2002 toyota sienna van - multiple times and continious and on-going problem - only 3 work as of now (3-21-07). dealer will not repair or concerned with.*ak
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
01/30/200678000108/01/2002
 Dt*: the contact stated the front driver's seatbelt released from the buckle assembly without warning. afterwards, the buckle assembly was difficult to lock. the vehicle has not been seen by a dealer.
SEAT BELTS - FRONT - RETRACTOR
09/23/200537000303/08/2002
 While at a complete stop, my vehicle was struck at the seven o'clock position. during the accident, the seat belt retractors allowed the belt webbing to extend beyond 25 mm without restraining the occupants. all seat belted occupants struck the vehicle interior directly in front of their prospective position. the force of acceleration and subsequent secondary impact was sufficient to cause moderate facial lacerations. elr performance is believed to be non-compliant with cfr title 49 part 571.208 - 571.209 of the federal motor vehicle safety standards and regulations. *nm
 Middle to rear seat w/failure; the seat belts lock-up upon movement where the shoulder portion gets tighter with the slightest movement. in order to maintain usage of the shoulder belt, the occupant(s) must remove the seat belt and refasten. please describe details. ts
SEAT BELTS - REAR
04/09/200770312/09/2006
 I bought a used sienna mini van from toyota in md with 55.000 miles on it with all the warranties.when we went to use the rear seat belt on driver's side we noticed it would not retract. we took it to dealer ,and after having it for a few days they called me and told me that the rear seat beltwas not under warranty, and it would be $ 500.00 to replace. then the the mamager for the parts department caled me, and said that they will cover half the bill.i declined since we never used that seat belt .then he told me that he would talk to the used car department about covering some of the cost he has not retorned my calls and ehen i go into the dealership they told me he was out sick.were execting our 4 th child and we needed a working seat belt so we had the option of using the rear seat belt since we still were making payments on this mini van.we also had a mid seat that seemed to be loose, and the part number they gave me was wrong .can you help me with this sincerly , a am aconcerned mother. *ak
01/06/2006554312312/10/2005
 Rear sear belt buckle refuses to latch. a child car seat cannot be installed in this seat. *jb