Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 00103 | 05/12/2003 | 10002001 | Steering angle sensor calibration. *tt *jb | 07/31/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/28/2011 | 57000 | ||
| Tl- the contact owns a 2002 toyota sienna. while driving approximately 5 mph the contact stated the steering wheel became hard to maneuver. the steering wheel moved on it owns but the vehicle would not move . the vehicle was towed to the to the contacts home. the vehicle was not taken to the dealer for diagnostic or repair. the approximate failure mileage was 57,000. ds | |||
| 03/27/2009 | 65692 | 1 | |
| My wife was backing out of a parking space on a slight incline. when she stopped and tried to put the car into drive, the gearshift broke. we had the van towed to the toyota dealer and they determined that the metal parts into which the gear shaft inserts had broken clean in half. neither the customer service rep nor the mechanic had ever seen that happen before they claimed. nevertheless, toyota did not deem this to be a defect and we had to pay close to $800 to have it fixed. had this happened on a steeper hill or had my wife been pulling out into a busy street, an accident most definitely could have occurred. i have kept the parts which i believe were faulty/defective. the parts that were replaced were a tilt steering support, a steering tube sub-assembly, a shaft sub-assembly and a tilt steering bolt. *tr | |||
| STEERING - COLUMN | |||
| 10/10/2005 | 77746 | 1 | 09/28/2004 |
| The steering went out without any warning. 45 minutes prior to this, i was on the interstate going 70 miles an hour, thankfully i was backing out of a parking space at the time, so no personal injury or damage of any kind. i could have very easily have been killed do to defective workmanship. i promptly called greenville toyota and reported it and they were to come tow the car from raleigh back to greenville. greenville toyota says the steering column is not under warranty and it would cost me $328 to replace it. it never should have come loose. here is part of the letter i've sent to greenville toyota: ------------------------------------------------------------ i cranked my 2002 toyota sienna and put it in reverse and started to turn the wheel to back up. all of a sudden the steering wheel popped and the wheel started to spin freely. my brother took a look at the sienna. he checked the front wheels and it was not the tie rods. he then checked the steering column. the wheel spun freely because the universal joint had come loose. the bolt that goes from the u joint into the steering column never was installed properly. the unit should have never, ever come apart like that. my brother attached the bolt properly and had me on my way in a couple of hours. in his mechanic's opinion the unit was never attached properly and was an accident waiting to happen. *nm | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 08/06/2001 | |||
| Consumer purchased vehicle on august 4,2001, and on aug 6 vehicle caught on fire.consumer was driving at approximately 30 mph when power steering failed, and could not turn steering wheel. consumer then noticed smoke. ,was able to pull to side and get children out of vehicle. flames were coming from underneath vehicle. engine totally melted, and possibly was a total loss. toyota mechanic and fire department feel it might have been a electrical fire. please provide further information.*ak | |||
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||
| 01/08/2003 | 20000 | 20 | 02/07/2002 |
| Problems: 1: the starting idle will not keep car on if temperature is below 60 and i had to pay $200, just to have toyota clean it, but they would not replace it. even after it been cleaned the problem still happens randomly. 2: tire pressure gauge sensor has always been on even after its been reset two different times. 3: randomly the front wheels will vibrate then stop after about 15 miles. i've replaced with new tires and had brakes done twice but problems still persists. *nm | |||
| STEERING - RACK AND PINION | |||
| 1 | |||
| The consumer stated that the power steering rack was defective. *yh | |||