Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LIGHTING | |||
| 07/01/2007 | 1 | ||
| Purchased this vehicle certified used in 2007 with approx. 6 months left on the 3 year warranty... this vehicle has fog lights, daytime running lights, and xenon headlights/high beams. of these eight settings (left and right) only one does not work -- the right side regular beam headlight. the r/s high beam works fine. r/s headlight was intermittent from date of purchase. appeared to be a simple electrical connection failure as headlight would come back on after a slight strike of the headlight unit. also noticed unit would accumulate condensation after rains. eventually light started going out more often and staying on for less time. by december the light would not come on at all. scheduled a service visit with oil change but could not stay long enough to fully solve the problem. came back in january for full evaluation. after an entire day of troubleshooting, the technician brought me back to show me that the headlight bulb worked in the left side unit fine. also, the right side unit worked on the left side while the left side unit showed malfunction on the right side -- indicating both the units worked fine, but problem was another section (the ballast?). toyota suggested replacing the whole unit (despite the fact that they proved to me that it worked) at a price of $1000 plus labor (since it was no longer under warranty). i declined the obviously ridiculous suggestion and took it home to try my own troubleshooting. i discovered i could get the light to come on by pulling tight the wire dedicated to the r/s xenon bulb straight back from the unit. this caused the light to come on and stay on often, though not always, similar to the time it was purchased. however, after the very first heavy rain, the headlight unit had extensive condensation inside the plexiglass and the light never worked again. *tr | |||
| 07/01/2007 | |||
| Purchased this vehicle certified used in 2007 with approx. 6 months left on the 3 year warranty... this vehicle has fog lights, daytime running lights, and xenon headlights/high beams. of these eight settings (left and right) only one does not work -- the right side regular beam headlight. the r/s high beam works fine. r/s headlight was intermittent from date of purchase. appeared to be a simple electrical connection failure as headlight would come back on after a slight strike of the headlight unit. also noticed unit would accumulate condensation after rains. eventually light started going out more often and staying on for less time. by december the light would not come on at all. scheduled a service visit with oil change but could not stay long enough to fully solve the problem. came back in january for full evaluation. after an entire day of troubleshooting, the technician brought me back to show me that the headlight bulb worked in the left side unit fine. also, the right side unit worked on the left side while the left side unit showed malfunction on the right side -- indicating both the units worked fine, but problem was another section (the ballast?). toyota suggested replacing the whole unit (despite the fact that they proved to me that it worked) at a price of $1000 plus labor (since it was no longer under warranty). i declined the obviously ridiculous suggestion and took it home to try my own troubleshooting. i discovered i could get the light to come on by pulling tight the wire dedicated to the r/s xenon bulb straight back from the unit. this caused the light to come on and stay on often, though not always, similar to the time it was purchased. however, after the very first heavy rain, the headlight unit had extensive condensation inside the plexiglass and the light never worked again. | |||