Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEAT BELTS | ||||||||||||||||
| 05V327000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 01/10/2003 to 05/18/2005 | V (Vehicle) | 345443 | 08/05/2005 | ODI | TOYOTA MOTOR NORTH AMERICA, INC. | 07/20/2005 | 07/20/2005 | |||||||
| Defect Summary | On certain mini vans, in the middle row seating position, the shoulder portion of the seat belt may bind in the bezel trim piece. the affected seat belt bezel is located on the shoulder portion of the seat in the right side seat of the seven passenger models and the center seating position in the eight passenger models. | |||||||||||||||
| Consequence Summary | If the seat belt binds in the bezel, that extra webbing may exist in the seat belt which could result in an improperly fitted seat belt on a passenger. in the event of a crash, a seat occupant may not be properly restrained increasing the risk of personal injury. | |||||||||||||||
| Corrective Summary | Dealers will replace the seat belt bezel and clip. the recall began august 5, 2005. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Toyota recall no. 50l.customers may also contact the national highway traffic safety administration | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SEAT BELTS | ||||||
| EA05010 | TOYOTA MOTOR NORTH AMERICA, INC. | 06/13/2005 | 08/02/2005 | SEATBELT MALFUNCTION | 05V327000 | |
| The shoulder portion of the middle-row seatbelt webbing feeds through an opening in the seatbelt bezel located at the top of the seat.the bezel also contains a clip that covers a narrow slot in the bezel.the clip may become dislodged from use and allow the seat belt to become stuck in the narrow slot exposed by the dislodged clip. in addition to odi's 10 consumer complaints, toyota's letter response to the agency identifies 40 other consumer and field reports and 3,089 warranty repairs that required the replacement of the seatbelt bezel and/or clip.a stuck or jammed seatbelt does not offer proper occupant protection in the event of a vehicle crash.toyota has notified the agency by letter dated july 19, 2005 (amended in letter dated july 22, 2005), that it will recall 345,443 my 2004-2005 7-passenger and 8-passenger sienna vehicles built from the start of production up to may 18, 2005.toyota dealers will replace the seatbelt bezel and clip with an improved design on all vehicles.vehicles produced beginning may 18 already have the improved seatbelt bezel and clip.this investigation is closed. | ||||||
| PE05008 | TOYOTA MOTOR NORTH AMERICA, INC. | 02/10/2005 | 06/13/2005 | SEATBELT MALFUNCTION | ||
| Odi received ten consumer complaints alleging that the middle-row passenger seatbelt webbing frequently jams in the integrated seatbelt guide housing slot.during normal body movement of the occupant, the webbing jams in the slot due to a dislodged cover plate, thus causing excess slack in the seatbelt assembly.toyota | ||||||
| SEAT BELTS - REAR | ||||||
| EA05010 | TOYOTA MOTOR NORTH AMERICA, INC. | 06/13/2005 | 08/02/2005 | SEATBELT MALFUNCTION | 05V327000 | |
| The shoulder portion of the middle-row seatbelt webbing feeds through an opening in the seatbelt bezel located at the top of the seat.the bezel also contains a clip that covers a narrow slot in the bezel.the clip may become dislodged from use and allow the seat belt to become stuck in the narrow slot exposed by the dislodged clip. in addition to odi's 10 consumer complaints, toyota's letter response to the agency identifies 40 other consumer and field reports and 3,089 warranty repairs that required the replacement of the seatbelt bezel and/or clip.a stuck or jammed seatbelt does not offer proper occupant protection in the event of a vehicle crash.toyota has notified the agency by letter dated july 19, 2005 (amended in letter dated july 22, 2005), that it will recall 345,443 my 2004-2005 7-passenger and 8-passenger sienna vehicles built from the start of production up to may 18, 2005.toyota dealers will replace the seatbelt bezel and clip with an improved design on all vehicles.vehicles produced beginning may 18 already have the improved seatbelt bezel and clip.this investigation is closed. | ||||||
| PE05008 | TOYOTA MOTOR NORTH AMERICA, INC. | 02/10/2005 | 06/13/2005 | SEATBELT MALFUNCTION | ||
| Odi received ten consumer complaints alleging that the middle-row passenger seatbelt webbing frequently jams in the integrated seatbelt guide housing slot.during normal body movement of the occupant, the webbing jams in the slot due to a dislodged cover plate, thus causing excess slack in the seatbelt assembly.toyota | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 01/07/2013 | 145000 | ||
| Both front seat belts on this vehicle fold over and bind up. they cannot be retracted properly. the front passenger side is bound so bad, it is unusable. frustrating. | |||
| 12/26/2012 | 144521 | ||
| Front drive and passenger seat belts are getting jammed. some time, unable to release the seat belt, other time, seat belt will not get locked. | |||
| 01/01/2013 | 108000 | ||
| The front seat belts do not retract. i just bought this vehicle used new years eve and the first time used the seat belts jammed. i just looked on line to see if there is a fix and there are none listed, but hundreds of siennas with this problem. this is a safety problem because i still have to use the van, but the front seat belts do not retract to tighten around passengers. | |||
| 12/26/2012 | 144521 | ||
| Front drive and passenger seat belts are getting jammed. some time, unable to release the seat belt, other time, seat belt will not get locked. | |||
| 01/01/2013 | 108000 | ||
| The front seat belts do not retract. i just bought this vehicle used new years eve and the first time used the seat belts jammed. i just looked on line to see if there is a fix and there are none listed, but hundreds of siennas with this problem. this is a safety problem because i still have to use the van, but the front seat belts do not retract to tighten around passengers. | |||
| 11/01/2010 | 70000 | ||
| The front seat belts (both driver and passenger side) are easily jammed and getting folded over so that the seat belt neither retracts or pulls out. it is extremely difficult to unjam the belt, and often necessitates driving without the safety of an effective seat belt. this has never happened in any other make/model car i've driven - toyota needs to address this safety issue promptly. | |||
| 01/27/2013 | 97000 | 1 | |
| Numerous times the seat belt folds as it is pulled out and then jams. prior to today i have been able to get it unfolded. today i am not able to and now cannot drive my car safely. if i can't fix it myself i will have to drive it to the toyota dealership without wearing the seatbelt. *tr | |||
| 12/26/2012 | 144521 | ||
| Front drive and passenger seat belts are getting jammed. some time, unable to release the seat belt, other time, seat belt will not get locked. | |||
| 01/01/2013 | 108000 | ||
| The front seat belts do not retract. i just bought this vehicle used new years eve and the first time used the seat belts jammed. i just looked on line to see if there is a fix and there are none listed, but hundreds of siennas with this problem. this is a safety problem because i still have to use the van, but the front seat belts do not retract to tighten around passengers. | |||
| 11/01/2010 | 70000 | ||
| The front seat belts (both driver and passenger side) are easily jammed and getting folded over so that the seat belt neither retracts or pulls out. it is extremely difficult to unjam the belt, and often necessitates driving without the safety of an effective seat belt. this has never happened in any other make/model car i've driven - toyota needs to address this safety issue promptly. | |||
| 01/27/2013 | 97000 | ||
| Numerous times the seat belt folds as it is pulled out and then jams. prior to today i have been able to get it unfolded. today i am not able to and now cannot drive my car safely. if i can't fix it myself i will have to drive it to the toyota dealership without wearing the seatbelt. | |||
| 01/01/2013 | 108000 | ||
| The front seat belts do not retract. i just bought this vehicle used new years eve and the first time used the seat belts jammed. i just looked on line to see if there is a fix and there are none listed, but hundreds of siennas with this problem. this is a safety problem because i still have to use the van, but the front seat belts do not retract to tighten around passengers. | |||
| 11/01/2010 | 70000 | ||
| The front seat belts (both driver and passenger side) are easily jammed and getting folded over so that the seat belt neither retracts or pulls out. it is extremely difficult to unjam the belt, and often necessitates driving without the safety of an effective seat belt. this has never happened in any other make/model car i've driven - toyota needs to address this safety issue promptly. | |||
| 01/27/2013 | 97000 | ||
| Numerous times the seat belt folds as it is pulled out and then jams. prior to today i have been able to get it unfolded. today i am not able to and now cannot drive my car safely. if i can't fix it myself i will have to drive it to the toyota dealership without wearing the seatbelt. | |||
| 11/01/2010 | 70000 | ||
| The front seat belts (both driver and passenger side) are easily jammed and getting folded over so that the seat belt neither retracts or pulls out. it is extremely difficult to unjam the belt, and often necessitates driving without the safety of an effective seat belt. this has never happened in any other make/model car i've driven - toyota needs to address this safety issue promptly. | |||
| 01/27/2013 | 97000 | ||
| Numerous times the seat belt folds as it is pulled out and then jams. prior to today i have been able to get it unfolded. today i am not able to and now cannot drive my car safely. if i can't fix it myself i will have to drive it to the toyota dealership without wearing the seatbelt. | |||
| 07/02/2012 | 145500 | 1 | |
| The front seat belts on this vehicle jam all the time. they fold and jam with the seatbelts unable to retract and hold the driver or passenger in a safe manner. this is the only vehicle i have owned with this continuous problem. *tr | |||
| 07/02/2012 | 145500 | ||
| The front seat belts on this vehicle jam all the time. they fold and jam with the seatbelts unable to retract and hold the driver or passenger in a safe manner. this is the only vehicle i have owned with this continuous problem. | |||
| 09/15/2004 | 2 | ||
| Tl* the contact owns a 2004 toyota sienna. the contact stated the front drivers side seat belt was resting in an uncomfortable position across her neck. there was no option to adjust the seat belt. the vehicle was taken to the dealer for diagnostic testing where the technician stated there was no repair available. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 2. | |||
| 09/15/2004 | 2 | ||
| Tl- the contact owns a 2004 toyota sienna. the contact stated the front drivers side seat belt was resting in an uncomfortable position across her neck. there was no option to adjust the seat belt. the vehicle was taken to the dealer for diagnostic testing where the technician stated there was no repair available. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 2. rvk | |||
| 09/15/2004 | 2 | ||
| Tl- the contact owns a 2004 toyota sienna. while parked the contact noticed the front driver side seat belt runs across her neck. the contact stated there was no option to adjust the seat belt. the vehicle was taken to the dealer for diagnostic testing. the technician stated there was no repair available. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 2. da | |||
| 01/03/2012 | 160000 | 1 | |
| Passenger front seat belt is twisted and will not retract and is therefore unsafe for use. since this is a safety concern, i asked toyota dealership if there was any recall or service bulletin issued for this problem and i was told there is nothing they are aware of. request toyota to investigate this concern and take prompt action in resolving this safety issue. if there is a recall / service bulletin issued or in the works, please let us know. *tr | |||
| 01/03/2012 | 160000 | ||
| Passenger front seat belt is twisted and will not retract and is therefore unsafe for use. since this is a safety concern, i asked toyota dealership if there was any recall or service bulletin issued for this problem and i was told there is nothing they are aware of. request toyota to investigate this concern and take prompt action in resolving this safety issue. if there is a recall / service bulletin issued or in the works, please let us know. | |||
| 10/31/2012 | 58888 | 1 | |
| I own 2004 toyota sienna mini van . for many years, i always have a problem with the driver side seat belt. it sometimes simply does not retract. the front seat belts frequently jammed and folded and unable to retract by itself. i have toyota dealers to check the problem in 2011 and 2012, but they are not be able to fix it. please go to the link below, there are 33 cases reported there http://www.carproblemzoo.com/toyota/sienna/seat-belt-problems.php nhtsa should have toyota to recall this safety defect. *tr | |||
| 10/31/2012 | 58888 | ||
| I own 2004 toyota sienna mini van . for many years, i always have a problem with the driver side seat belt. it sometimes simply does not retract. the front seat belts frequently jammed and folded and unable to retract by itself. i have toyota dealers to check the problem in 2011 and 2012, but they are not be able to fix it. please go to the link below, there are 33 cases reported there http://www.carproblemzoo.com/toyota/sienna/seat-belt-problems.php nhtsa should have toyota to recall this safety defect. | |||
| 07/01/2011 | 100000 | ||
| On passenger side, front seat belt folds and jams as it is being pulled out to be buckled. if the belt is pulled out further, it stays jammed and does not retract, thus creating a hazard for the passenger. | |||
| 01/31/2012 | 149000 | 1 | |
| The sienna 2004 front seat belts are getting frequently jammed and folded and unable to fully retract. this is a problem that has been happening with alot of the sienna owners. the belts are getting jammed, and unless you use a plier to twist to unfold to be able to get it to its retracting position. it is a driving hazard as there is alot of slack on the seat belt when the retraction is jammed. i took to dealer and said the whole seat belt system needs to be replaced. i feel this is a defect with the manufacturing and a recall needs to be made on this issue. it is happening on these vehicle after 4-5 years of use. *tr | |||
| 01/31/2012 | 149000 | ||
| The sienna 2004 front seat belts are getting frequently jammed and folded and unable to fully retract. this is a problem that has been happeing with alot of the sienna owners. the belts are getting jammed, and unless you use a plier to twist to unfold to be able to get it to its retracting position. it is a driving hazard as there is alot of slack on the seat belt when the retraction is jammed. i took to dealer and said the whole seat belt system needs to be replaced. i feel this is a defect with the manufacturing and a recall needs to be made on this issue. it is happening on these vehicle after 4-5 years of use. | |||
| 10/15/2008 | 42000 | 2 | |
| Seat belt twists and jams extremely easily. extends all the way, and will not retract. sometimes it can be manipulated to straighten it and get it to retract, but it recurs regularly. the front passenger seat is not usable when it happens. it has happened once or twice on driver's side, but occurs at least once or twice a month on passenger side. *tr | |||
| 10/15/2008 | 42000 | ||
| Seat belt twists and jams extremely easily. extends all the way, and will not retract. sometimes it can be manipulated to straighten it and get it to retract, but it recurs regularly. the front passenger seat is not usable when it happens. it has happened once or twice on driver's side, but occurs at least once or twice a month on passenger side. | |||
| 07/28/2010 | 90000 | 1 | |
| The drivers seat belt is stuck in the extended position and will not retract. dealership said the retraction mechanism is broken and the part costs $400. i've read about many other owners having the same problem. when will something like this be recalled. it is a real safety issue. *tr | |||
| 07/28/2010 | 90000 | ||
| The drivers seat belt is stuck in the extended position and will not retract. dealership said the retraction mechanism is broken and the part costs $400. i've read about many other owners having the same problem. when will something like this be recalled. it is a real safety issue. | |||
| 10/05/2011 | 70000 | ||
| Tl- the contact owns a 2004 toyota sienna. the contact stated the front driver's side seat belt webbing failed to retract and properly restrain the occupant. the excess webbing was hanging on the floor. the vehicle was taken to an authorized dealer who performed a temporary repair. the technician stated the entire seat belt assembly needed to be replaced. the manufacturer was notified of the failure. the approximate failure mileage was 70,000. rvk | |||
| 10/05/2011 | 70000 | ||
| Tl-the contact owns a 2004 toyota sienna. the contact stated the front driver's side seat belt webbing failed to retract and properly restraint the occupant. the excess webbing would hang to the floor. the vehicle was taken to an authorized dealer who performed a temporary repair. the technician stated the entire seat belt assembly would need to be replaced. the manufacturer was notified of the problem. the approximate failure mileage was 70,000. js | |||
| 01/22/2009 | |||
| The driver's seat belt continuously binds up in the re-tractor bezel. because of this the re-tractor unit does not function properly. some times if you do get it to come out, you can get it latched but the belt fails to tighten. in other cases it binds so badly that the side wall must be taken apart to free it. | |||
| 12/14/2010 | 66000 | ||
| Tl-the contact owns a 2004 toyota sienna. the contact stated that the front seatbelts had failed by getting jammed when it would retract. the vehicle was taken to a dealer and they advised him that the seatbelts for the front driver and passenger side needed to be replaced. the vehicle had not been repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 66,000. tb | |||
| 11/04/2003 | 1 | ||
| Tl* the contact owns a 2004 toyota sienna. the contact stated that the rear seat belts would not secure in the latch. the dealer and the manufacturer were notified of the failure, but denied any assistance with repairs. the vehicle was not repaired. the failure mileage was 1 and the current mileage was 129,000. the vin was unavailable. | |||
| 11/04/2003 | 1 | ||
| Tl- the contact owns a 2004 toyota sienna. the contact stated that the rear seat belts would not secure in the latch. the dealer and the manufacturer were notified of the failure, but denied any assistance with repairs. the vehicle was not repaired. the failure mileage was 1 and the current mileage was 129,000. the vin was unavailable. kmj | |||
| 11/04/2003 | 0 | ||
| Tl- the contact owns a 2004 toyota sienna. the contact stated that the seat belts in the rear of the vehicle would not click to secure the passenger. the dealer and manufacturer were notified, but denied any assistance with repair to the failure. the vehicle was not repaired. the failure mileage was 0 and the current mileage was 129,000. the vin was unavailable. nw | |||
| 09/04/2011 | 40000 | ||
| Both the driver's and passenger's side seat belt repeatedly catch so that they are stuck and fully extended. often it takes hours to wiggle the seat belts back into position so that they actually roll freely. | |||
| 01/01/2006 | 25000 | ||
| Tl*the contact owns a 2004 toyota sienna. the contact stated the front driver's seat belt intermittently jammed and became stuck whenever he attempted to buckle the belt. the seat belt would become stuck while partially removed from it's retractor. in order to remove the belt from the jammed position, the contact would need the assistance of a screw driver. the vehicle was taken to an authorized dealer where the contact was informed the vehicle was operating as intended. the vehicle was not repaired. the failure mileage was 25,000 and the current mileage was 65,000. the vin was unavailable. | |||
| 02/10/2011 | 95000 | ||
| 2004 toyota sienna. the driver's seat belt gets stuck in the bezzle and fails to retrack. this happens almost everytime i try to use the seat belt creating a serious safety concern. many owners of the same vehicle reported the same problems. there was a recall on the seat belt for middle seats. the seat belt for driver's seat should be also recalled. | |||
| 01/19/2010 | |||
| The driver seat belt in my 2004 toyota sienna gets twisted and stuck where it retracts into the side panel. this continues to happen over and over and it is difficult to fix. sometimes fixing it requires ripping apart the side panel. this has been happening since about 2007. we are often left without a working seat belt and even more often left with an ill fitting seat belt. the dealership want $500 to replace but i feel it was a defective design and is likely to happen again. | |||
| 01/01/2007 | 30000 | ||
| 3rd row middle seat is equipped with a ceiling drop down seat belt for the shoulder assembly. the assembly is to hook into a holder in the ceiling when not in use. when pulled from the ceiling it attches to the lap belt for use by the rear middle occupant. the assembly does not stay hooked and will fall out of the ceiling holder after driving a mile or two, striking the outer rear (passenger side) occupant in the head. happens constaintly, dealer says there is no fix | |||
| 06/24/2010 | 139968 | ||
| The drivers seat belt jams and will not retract. occasionally when pulled out, the drivers seat belt folds over and jams in the top most exit (roller) as it comes out of the pillar and into the drivers area. the belt will not retract without stopping the car and clearing the twist that results in the jam. sometimes you have to remove the cover on the pillar that the belt retracts into. this effort takes longer and requires you to go into the back seat for access. this has happened 3 times in the last 30 days and 10 times in the last year. my wife has driven home each time this occurs with the seat belt jammed so i can make the repairs. she isn't stong enough to repair the car once the jam occurs. | |||
| 04/14/2010 | 10000 | ||
| The seatbelts in the middle row do not always work properly. they frequently lock up or don't flow smoothly from the belt case. it concerns me that the seat belts will not properly restrain my children in the event of an accident. this happens several times a week. | |||
| 08/01/2009 | |||
| 2004 toyota sienna. the passenger side automatic sliding door will not open automatically or from within. children sitting in the back that could not open from the inside and had to crawl out over car seats to the other doors. myself included when i shut the door to clean the interior. the passenger side seat belt (second row cabin chair) won't retract and was checked and found that the seat belt was not twisted to cause the malfunction, but with the device itself. | |||
| 03/01/2010 | 80000 | 1 | |
| The seat belts on our 2004 toyota sienna minivan do not work properly. approximately once every ten to twelve days, the belts will not retract properly to their original position. the belts currently not working properly are the driver side and the middle seat passenger side. we have taken the vehicle back to cobb county toyota in georgia for repair. they claim it is user error, a characterization i completely reject. i have driven several cars and have never had a problem like this. they have managed to return the belts to their original position but within a few days to a week, they are improperly working again. we all know that seat belts are one of the most important pieces of safety equipment in a vehicle. if they do not work properly, the evidence is clear that passengers in that vehicle are much more likely to die. i believe this is a manufacturer's defect which should be remedied immediately. *tr | |||
| 01/30/2010 | 98915 | 1 | |
| Driver side seat belt not easily released *tw | |||
| 01/20/2010 | 110000 | 1 | |
| It happened twice during 2 weeks ago ( during heavy rain). i was driving my 2004 toyota sienna on a parking lot. the steering wheel is very hard to turn, it seems like i lost the power steering. after restarting the van, the problem disappeared. next day, my wife encountered the same problem when she is picking up our kids from school. we believe there is a major problem with the electrical system or computer system. i have so many problem with this vans and the dealer refuse to fix it, i have seat belt problem, it is not easy to release after driving, dealer wants 300 to fix. electrical sliding door problem etc. *tr | |||
| 11/08/2008 | 73000 | 1 | |
| I was driving with two of my boys in boosters in the 3rd row seat. the boy on the passenger side pulled the middle seat belt down from the ceiling and wrapped around his neck twice and then put the buckle in the lap clasp. i was driving and had the radio on. luckily my 14 year old daughter noticed him struggling and began screaming, he's choking, he's choking; she immediately jumped over the seat and tried to free him while i stopped the car in traffic. she frantically tried to undo the belt; he was unable to make any noise. anyone that has a sienna knows that the middle seat belt on the third seat clips into a lap belt that you need a pen or key to release. as my son struggled, and wiggled to free himself the belt became tighter, locked in and was basically hanging him in his booster seat. i stopped in traffic, got in back and was able to lift the booster up in the air so that it wasn't choking him but couldn't release the belt. my 15 year old was in the front seat and i asked her to take the keys out of the ignition, which i used to release the buckle. my son is fine. luckily my daughter saw what was happening. *tr | |||
| 05/01/2004 | 1200 | 1 | |
| Clunking noise noted on steering the 2004 toyota sienna just a few months after it was bought. it had gone through 3 recalls already when first the fuel tank, then the door sills, then the middle row seatbelt bezel, and finally recently, the rear hatch struts were all replaced. vehicle was test driven, but no mention of clunking documented. however, all this time, the clunking had become more noticeable, and vehicle had gone through 2 alignments already, with only about 42,000 miles on it. last serviced for alignment, dealer did note clunking and recommended replacement of intermediate steering shaft. it is now becoming more difficult to steer the vehicle, especially at low speeds, and k-turns now require more maneuvers, and the steering radius has increased potentially causing collisions with objects or pedestrians if compensatory action is not initiated. (steering output has sometimes been unpredictable). second component is lack of tpms sensors when tires were changed at a facility, and i had the facility document the lack of sensors. *tr | |||
| 10/21/2008 | 1 | ||
| Both front seatbelts in our 2004 toyota sienna have repeatedly jammed in the plastic bezel when retracted or extended, rendering them useless. with considerable effort the seatbelts have been loosened, however, they are now twisted inside. having done a quick search online, this appears to be an ongoing source of frustration and hazard for a number of van owners. *tr | |||
| 09/06/2008 | 55000 | ||
| Tl*the contact owns a 2004 toyota sienna. while driving 40 mph, the contact depressed the brake pedal, but the vehicle did not stop. there were 30-40 yards between the contact's vehicle and the preceding vehicle. the brake pedal extended to the floorboard. the brakes grabbed momentarily, but then became mushy. the contact crashed into the preceding vehicle and caused injuries to the occupant in the other vehicle. the passenger's seat belt did not engage properly, causing the passenger to strike the dashboard and sustain minor injuries. a police report was filed. the vehicle was destroyed and towed from the scene. the failure and current mileages were less than 55,000. | |||
| 02/10/2008 | 91342 | 10 | 12/24/2007 |
| All seat belts sticking or not retracting. *tr | |||
| 03/10/2004 | 1 | 08/28/2003 | |
| Driver seat belt will, at times, not retract due to cloth becoming jammed. *jb | |||
| 02/01/2006 | 1 | 05/01/2003 | |
| Consumer has made numerous attempts to have seat belt recall (05v327000) work performed. consumer has been told that the parts were not in or were used on another customer. *ts *nm | |||
| 08/11/2004 | 22000 | 8 | 11/17/2003 |
| Radiator ruptured and the engine overheated; hose replaced in steering column recall; rust protective tape recall; dvd screen replaced and the entire dvd player replaced(screen still not easily visible in middle row); passenger seat belt replaced; middle passenger seat belt failing; gasoline smell inside of car with ac on recirculation; driver's window fell inside door in snow storm and was not considered a safety issue to get a loaner vehicle even though the vehicle could not be locked; tires completely bald and leaking under 30,000 miles, dvd player must be at a high db volume and when returned to radio/cd will almost deafen you; interior lights have to be manually over ridden or will drain battery; car hesitates 1-2 seconds when trying to quickly accelerate and then lurches forward alarmingly; cruise control is not functioning; waiting to have fuel mixture sensor replaced. i was not informed of first 2 recalls until i my engine overheated. i did get the rust recall and a sticker on my sliding door informing user of danger of having middle windows open while opening the middle door could catch a head or other extremity. toyota dealer service manager says mine is the only 04 sienna experiencing any problems except for the recalls on the radiator; the steering hose; the rust tape; and the middle seat belt. not so according to all i have read here. most of the problems have occurred between 22,000 and 34,000 miles; the dvd screen always failed to lock into a good position for the middle row viewers. *nm | |||
| 04/01/2004 | 1000 | 02/15/2004 | |
| Seat belt gets jammed in the guides, does not retract. this is a major safety concern because when seat belt does not retract it is ussless. dealer replaced guides but still occuring. same issue happened in loaner sienna. getting passed around calling toyota. | |||
| 07/18/2003 | 3777 | 3 | 07/18/2003 |
| 1. mid row passenger captains chair seat belt-shoulder harness webbing jams. . took vehicle to dealer--replaced plastic belt guide. did not improve situation. jammed before i left the dealership. 3. i now use strapling tape to hold guide in place. still can have jam problems. . purchased this vehicle because of safety rating, since i transport my grandchildren on a regular basis. have been very disappointed with toyota's non response to the problem. 5. i feel many persons are not aware of the problem since children are the usual passengers in this position & are not aware that this malfunction should be reported.*ak | |||
| 06/03/2004 | 3000 | 4 | 06/18/2003 |
| Right side second row seat belt fails every 2000 to 3000 miles. encasement is located on the seat itself instead of the roof of the vehicle. this clip holding the encasement together pops out allowing the seat belt to catch in opening below, causing the seat belt to fail. a child or passenger could be seriously hurt. most people won't even realize there is a problem unless they check this belt regularly as child passengers generally won't tell you when the belt doesn't not operate correctly. *jb | |||
| SEAT BELTS - FRONT | |||
| 03/06/2008 | 70000 | 5 | 01/16/2004 |
| Driver's seat belt jams where it comes out of the seatbelt guide assembly causing excess slack in the seat belt so that it is inoperable. i have only been able to uncanny it once and have had to drive it to the dealership without seat belt protection to have them unjam it. they somehow yank it loose but we have only been able to do this once (today). it is starting to jam almost every time its used now and despite being very careful, it has completely jammed 5 times now. it is a 2004 toyota sienna limited minivan. *tr | |||
| 06/07/2007 | 23 | 09/03/2003 | |
| Driver seat belt fails to retract as the strap gets caught in the opening where it retracts. it did this on rare occasion under warranty but now does it constantly. there fore the seat belt is very loose and does not restrain the occupant. the rear belts were recalled for this type of defect and were working fine at the time of the recall. this problem has been ignored by the dealer under warranty and now they simply work it free when we bring it in, despite us telling them that it recurs daily. *tr | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 12/15/2006 | 75000 | 2 | 04/06/2004 |
| Dt*: the contact stated the front driver seatbelt buckle did not stay latched. the release button on the seatbelt was depressed a couple times, and then the buckle latched. after this incident, the seatbelt no longer stayed latched at all. there was an audible click when the buckle was forcefully latched into place. also, the contact stated that there was difficulties releasing the buckle after the first incident. the buckle was free of dirt and other contaminants. there were no pictures of repair invoices available. the dealer was contacted, who determined that the component was not under any recall. | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 12/08/2007 | 38757 | 4 | 02/04/2004 |
| At times when the driver quickly pulls out his shoulder belt the belt doubles over itself inside the guide on the door post behind and to the left of the driver's shoulder. if the driver continues to pull the belt the amount of overlap increases causing the belt to jam very tighly inside the belt guide. when this happens it is almost impossible to undo the doubled over belt (without damaging the belt) unless the trim panel and mechanism that attaches the belt guide to the car frame is removed. the shoulder/seat belt cannot be used when the belt is doubled over and jammed tightly inside the guide since the belt length cannot be adjusted. as such, when this fault occurs, the driver would be unbelted when operating the vehicle. *tr | |||
| 12/06/2007 | 50000 | 1 | 10/22/2003 |
| Front seat passenger unfastened front seat belt when exiting vehicle and noted that seat belt wouldn't retract. *tr | |||
| 06/07/2007 | 23 | 09/03/2003 | |
| Driver seat belt fails to retract as the strap gets caught in the opening where it retracts. it did this on rare occasion under warranty but now does it constantly. there fore the seat belt is very loose and does not restrain the occupant. the rear belts were recalled for this type of defect and were working fine at the time of the recall. this problem has been ignored by the dealer under warranty and now they simply work it free when we bring it in, despite us telling them that it recurs daily. *tr | |||
| 02/18/2007 | 21890 | 6 | 04/01/2004 |
| The driver side seat belt sometimes fails to retract. when i pulled the belt out, it stayed out and would not retract. i inspected the area and found no interference. this happened on a sat. i drove the vehicle sat. and sun with a faulty belt. i called the dealers service dept. told them the problem but couldn't get in for a week. in the meantime, the belt began to work again. the dealer saidbring it back when it doesn't work. i have a phobia not knowing when the seat belt will fail again. the vehicle is a 2004 toyota sienna. i purchased it new from the same dealer. carmax in kenosha wi. i sent this same e mail to toyota. *jb | |||
| 03/07/2006 | 9000 | 1 | 09/01/2004 |
| Dt*: the contact stated the front passenger side seat belt retractor locks up while in use. the seat belt must be released, and then put back on. the dealership determined this was a safety feature for child safety seats. the dealership stated it was illegal to replace the front seat belt assembly. | |||
| 07/15/2003 | 0 | 1 | |
| The way the middle seat is located and designed it has a split in the plastic. the seat belt gets caught in the split, and as a result, the seat belt fails to retract. dealership replaced the seat belt, but problem still exists. *ak *cb | |||
| 10/09/2003 | 1 | ||
| Passenger's side seat belt in middle row of the captain chair will not retract. dealer is aware of the problem. driver is concerned because he picks up and transports children from place to place. *ak | |||
| SEAT BELTS - FRONT - WEBBING | |||
| 02/26/2008 | 26000 | 20 | 04/01/2003 |
| Tl*the contact owns a 2004 toyota sienna. the shoulder portion of the seat belt binds in the bezel trim piece. the affected seat belt bezel is located on the shoulder portion on the front driver side seat. the seat belt binds in the bezel, and the extra webbing results in an improperly fitted seat belt on the driver. the powertrain was unknown. the failure mileage was 26,000 and current mileage was 28,000. | |||
| SEAT BELTS - REAR | |||
| 03/21/2007 | 7800 | 4 | 08/12/2003 |
| I own a 2004 toyota sienna. since 7,000 i have been in numerous times to fix the middle passenger seatbelt. it becomes twisted and unable to retract properly. it has been replaced twice and un-tangled several times by the dealership. they have taken the seat out to repair it numerous times. it has had the recall done in the past. recently it was brought back for another seatbelt replacement due to it being tightly caught inside the seat. when the car was returned to me, the same seat no longer locked into place. it was brought back to the dealership and i have been told they will not fix it because it was caused by crumbs being in the track when the seat was put back in. i have never felt safe but a child in this seat because i never knew when the seatbelt would not retract properly. i have tried talking with the dealership about repairing the seat however they refuse. this seat is not safe. *jb | |||
| 05/29/2005 | 1 | 09/17/2004 | |
| Our pool is two blocks from our house and with the third row seats folded down in our toyota sienna minivan, we often let our children (ages 5 and 7) sit in the back to ride home. when leaving the pool on may 29, there was an adult friend in the front passenger seat and four children (ages 5,5,7 and 8) in the back. when we were almost home, one child said that the 7 year old was stuck. the adult passenger turned and saw that the side seat belts for the third row were wrapped around his neck and tight. when we stopped the van and opened the tailgate, we discovered that he had pulled both sides out far enough to activate the rachet mechanism, put the belts from each side around his neck and tightened them to a point he could not get them off. when we tried to help, we found out we could not get him out. with the rachet mechanism activated, the belts have to go all the way back in before they release again. since he had used one from each side that is fastened at both ends, this could not be down without strangling the child. the only way we could get him out was to go in the house and get scissors, then cutting the seat belt. luckily we were home. *jb | |||
| 03/06/2006 | 1000 | 9999 | 08/08/2003 |
| Rear right seat belt repeatedly fails and has been replaced twice now. it has failed yet a third time. the seat belt gasket at the top of the seat comes apart and restricts the belt movement rendering it unusable. its a safety hazard for passengers. *jb | |||
| 07/06/2005 | 7 | ||
| The seat belt cover (bezel) on the middle row passenger-side seat comes apart, causing the seat belt to not properly retract. the dealership has replaced the cover 4 times and tried to glue it together 3 times. the dealership and the toyota district manager claim no knowledge of it being a widespread problem, but obviously it is. | |||
| 10/15/2004 | 15000 | 10 | 10/10/2003 |
| Dt: read an article about toyota sienna minivans concerning seat belts in the second row passenger side jamming in the plastic molding. had to fix it many times. took vehicle to the dealer, and they could not fix it. the clip that they installed popped off. the seat belt will get stuck and not retract.*ak | |||
| 04/08/2005 | 30 | ||
| With normal use seat belt on 2004 toyota sienna locks and will not release without the belt being completely released back in to housing. this happens at any time, not just when breaking or when turning. we have taken twice to toyota dealership to have it fixed but have been told it is to dealer spec.*ak | |||
| 04/30/2004 | 1000 | 10 | 04/15/2004 |
| Pe0500,8 rear passenger seat belt catches in plastic housing that repeatedly comes apart.*ak | |||
| 01/04/2005 | 1 | ||
| Rear seat belts did not lock, making it unsafe in case of an accident. dealer was aware of the problem , and will contact manufacturer.*ak | |||
| 12/31/2004 | 1 | 07/06/2004 | |
| While driving my toyota van (seina 2004) an eleven year old child was able to wrap the seat belt in the rear passenger side around his neck. this was done while playing in the backseat. he began to chock and required a fireman to cut the belt to save his life. *jb | |||
| 09/04/2004 | 12000 | 2 | 04/08/2004 |
| Mid-row passenger side seat belt guide/cover broken jamming the seat belt preventing it to retract. failure repeated three to four times after each separate repairs. i'm concern for my 7-year old daughter who may not be properly restrainted after she leans forward and the seat belt does not retract. | |||
| 08/11/2004 | 800 | 6 | 07/02/2003 |
| Seat belt on passenger's side got stuck, it did not retract or extend. dealer repaired it at least 6 times. manufacturer recommend they go to arbitration. *ak the consumer believes the manufacturer needs to redesign the seat belt because the fix only alleviates the problem temporarily. *nm ea05-010.pco | |||
| 05/01/2004 | 5 | 11/15/2003 | |
| Middle seat seal belt top positioner sometimes gets jammed, causing the belt to be very loose, especially with children who may not realize that it is loose. it appears that the plastic support at the top of the seat is not very secure, and becomes loose after a while.*ak | |||
| 05/20/2003 | 3000 | 4 | |
| Every three thousand miles the second row of seats, seat belt fails. the seat belt will slip down a crack on the side of the seat and locks itself. the dealer has repaired the seat belt four times for this one problem. *nm | |||
| 09/13/2003 | 2 | ||
| The plastic cover/guide for the shoulder belt on the passenger side middle row captain seat came apart, causing the belt to stick and not retract properly. dealer replaced the part, and within a day or two the new part failed in the same way. returned to dealer; they said 2 other people had the same problem. dealer simply removed the part, which improved operation of the belt; now it seems to work, just looks ugly. *la ea05-010.pco | |||