Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||||
| 00206 | 01/18/2006 | 00206 | 10019332 | Seat heater inoperative. *tt | 03/07/2006 |
| 00504 | 09/20/2004 | 00504 | 10010031 | Seat heater only works on high. *tt | 11/03/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 01/10/2011 | 50000 | ||
| In early january 2011, the heater for the passenger car seat in my toyota sienna burned through the leather, through my 12 year old daughter's dress and superficially burned her leg. i believe the seat is defective as a fuse or other safety feature should have prevented such an injury/event. | |||
| 01/03/2010 | 95000 | ||
| Toyota (2004 sienna) seat heater burned a hole through the leather on drivers seat. toyota (judy faul) interviewed me/my case and submitted to terrence chu (regulatory affairs). he wrote me a letter 3 months later and said toyota was not at fault because i had a towel (8x8 baby burp cloth) adjacent to my leg (left outer thigh) and the owners manual states not to use an insulating object with the seat heater operating. he never contacted me for clairification on the incident. i have been denied access to anyone at toytota. the dealer (peoria, il) said they will repair for $1337, but will not support me to repair the damage the faulty heater created. i can see thier logic if sitting on a stack of towles, but not a rag, of which the consistency is less than the ski pants worn (with the heater operating) or my wife sweater dresses in the same manner. personal friends (torry olsen) had the same year van and the same problem. toyota repaired thiers as it was under warranty. the heater element is still hooked up (and dangerous) and toyota wil not service unless we pay. | |||
| 10/01/2007 | 50000 | 1 | |
| Both seat heaters failed after 50k miles and 3.5 years old. *tr | |||
| 11/10/2008 | 83600 | 1 | |
| Left side sliding door is not closing or opening automatically every time when button is pushed it won't open or close sometimes but only if i pull on the handle and pull it open part of the way and then it goes the rest of the way closed seat heater hasn't worked for at least a year i'm guessing even after having it repairedalso the door won't lock or unlock with the automatic button anymore. *tr | |||
| 11/10/2008 | 83600 | 1 | |
| Left sliding door on 2004 sienna xle limited is failing to work properly and front seat heater driver side stopped working- had it repaired and it still doesn't work. *tr | |||
| 07/16/2008 | 47000 | ||
| Tl*the contact owns a 2004 toyota sienna. the contact stated that the air bag warning indicator flashes intermittently on the instrument panel. the vehicle was taken to the dealer approximately three times and they stated that the wiring in the seat back needed to be replaced. the current mileage was 52,622 and failure mileage was 47,000. | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 12/03/2004 | 7500 | 08/29/2004 | |
| Driver power seat mechanism punched a hole through the side of the seat's material. | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 07/09/2004 | 2000 | 1 | |
| Consumer stated that when the brakes were applied the passenger front seat moved about a 1/4. manufacturer sent a representative to inspect the vehicle. however, after testing the brakes and the movement of the seat, manufacturer told consumer that this was normal, and that other vehicles were similar. consumer was very disappointed with the results. *ak | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 01/10/2007 | 32000 | 1 | |
| Front driver seat heater quit working. *tr | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 06/01/2006 | 2 | ||
| Right now our middle row seatbelt is not retracting. i see the recall notice and am taking it in. our other issue is this. about a year ago, when the car was only two years old but over 36,000 mile warranty, our automatic sliding side doors began to malfunction. the one on the driver's side has to be manually closed and the one on the passenger side is sluggish to respond. we thought it was a battery or alternator problem. both were replaced. the problem remained so we took the sienna in to the dealer. the dealer reported that both door motors would need to be replaced at a cost of over $6,000. *tr | |||
| 03/21/2007 | 7800 | 4 | 08/12/2003 |
| I own a 2004 toyota sienna. since 7,000 i have been in numerous times to fix the middle passenger seatbelt. it becomes twisted and unable to retract properly. it has been replaced twice and un-tangled several times by the dealership. they have taken the seat out to repair it numerous times. it has had the recall done in the past. recently it was brought back for another seatbelt replacement due to it being tightly caught inside the seat. when the car was returned to me, the same seat no longer locked into place. it was brought back to the dealership and i have been told they will not fix it because it was caused by crumbs being in the track when the seat was put back in. i have never felt safe but a child in this seat because i never knew when the seatbelt would not retract properly. i have tried talking with the dealership about repairing the seat however they refuse. this seat is not safe. *jb | |||
| 10/22/2004 | 2 | ||
| While lifting up the driver's side or passenger's side second row seats the seat spring jumped back forcefully and hard. consumer drove vehicle to the dealer for inspection, and mechanic determined that the vehicle operated as designed. *ak | |||
| 10/01/2003 | 1 | ||
| Toyota sienna 2004 - the 2nd row seats are spring loaded so that by pusing a lever, they will pivot forward to allow access to the 3rd row seats. the force of the spring is very strong and a child/infant could easily be injured if hit by the pivoting seat. i recommend a recall to retrofit the seats to a less powerful spring or piston type device. *la | |||