Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 01011901 | 10021265 | Class action lawsuit settlement notice. run flat tires may have uneven wear. *kb | 03/26/2007 | ||
| 0601 | 09/11/2006 | 0601 | 10019910 | Reports regarding uneven or premature tire wear on some factory-equipped dunlop sp sport 4000 dsst p225/60r17 and bridgestone b380 rft p225/60r17 run-flat tires. customer support program - warranty coverage enhancement for all wheel drive | 05/10/2006 |
| 00405 | 03/15/2005 | 10015824 | Run flat tire repair criteria. *tt | 08/12/2005 | |
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| 00504 | 10/07/2004 | 10010576 | Tire pressure warning system information and re-initialization. *tt | 12/01/2004 | |
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||||
| T-SB-0381-08 | 12/01/2008 | 10044159 | Toyota: spare tire carrier binding. some customers may experience that the spare tire is difficult to remove or the cable is binding. *js | 05/16/2012 | |
| TC-11-003 | 02/16/2011 | 10038205 | Ready | 06/10/2011 | |
| TC-11-003 | 02/16/2011 | 10038205 | Toyota service campaign: see document search button for owner letter. in cold weather where salt is used, the salt can corrode the spare tire carrier cable. 1998-2020 sienna. *rm | 06/10/2011 | |
| PG00503 | 08/19/2003 | 10003563 | Spare tire carrier operation. various modlels including the 2004 landcruiser and 4 runner. *tt | 10/23/2003 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | ||||||
| PE06010 | TOYOTA MOTOR NORTH AMERICA, INC. | 02/27/2006 | 08/02/2006 | TIRE PRESSURE WARNING SYSTEM FAILURE | ||
| Odi opened pe06-010 based on 12 reports of alleged tire pressure warning system (tpws) failure on the subject vehicles.all reports alleged that the tpws warning light did not illuminate on the driver information panel when the tire pressure was low or the tire was flat.in some incidents, the consumer reported that tpws light did not illuminate when the tire pressure in 1 tire was at 15-20 psi and the other tires were at or near the recommended tire pressure.during pe06-010, additional failure data was identified as noted in the failure report summary above.as of july 25, 2006, odi was not aware of any allegations where the alleged defect resulted in a crash, an injury, or a fatality in the subject vehicles.in addition, odi is aware of only two incidents where a tire was reported to have caught on fire during the incident.in both incidents, fire damage was limited to the rear passenger tire and tire well and/or smoke damage to items in the vehicle.odi's analysis showed the following:(1) the subject vehicles use an indirect tpws system with p225/60r17bridgestone b380 or dunlop sp sport 4000 dsst run flat tires(rfts). (2) there is a large variability in the pressure and driving time atwhich the tpws will trigger the tpws warning light toilluminate. (3) the tpws may not make an accurate judgment under a variety ofroad or driving conditions, including if the vehicle is drivenover 62 mph, the outside temperature is below 32 degreesfahrenheit, the tread wear is uneven, the loading is overthe limit, or the pressure of 2 or more tires drops at the sametime. (see toyota's april 10, 2006 information request responsefor more details.) (4) some consumers reported that their tire pressure was below 15psi or even as low as 0 psi before they realized that they had atire pressure issue and as a result had to replace the tire. note: toyota states that if the tire pressure drops to below 15psi, the tire can not be repaired. (5) in april 2006, in response to reports of premature or uneven tirewear, toyota issued a customer support program to providesupplemental tire warranty coverage for 2004-early 2006 mysienna vehicles with rfts. (6) field data and nhtsa testing showed that the tpws on the 2004-2005 my toyota sienna 2wd vehicles, which use the same tpws as the subject vehicles, but have standard tires, performed betterthan tpws on the subject vehicles.due to the following reasons, odi has decided that further expenditure of agency resources on this investigation is not warranted at this time: (1) only a very small percentage of tpws and tire related complaints and warranty claims cited that the tpws did not illuminate on the subject vehicle during the incident.in the remaining tire related incidents, it was not possible to determine if the tpws contributed to the tire related failure. (2) odi is not aware of any incidents that were reported thatresulted in the driver losing vehicle control. (3) the field data did not establish a relationship between poortpws performance and tire incidents with safety consequencesaccordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 08/06/2011 | 95000 | ||
| Spare tire failure | |||
| 05/22/2011 | 48000 | ||
| Tl* the contact owns a 2004 toyota sienna with dunlop run flat tires, size 225/60/17, dot number 3t6r2508. the contact was driving 55 mph when the front and rear passenger tires blew. the contact stated that there were abnormal bubbles in the tires. the vehicle was towed to the dealer who advised that all of the tires needed replacing. the tires were replaced. the current and failure mileage was 48,000. | |||
| 05/22/2011 | 48000 | ||
| Tl-the contact owns a 2004 toyota sienna. the contact stated while driving at 55mph. the right front and rear tires blewout. the tires had bubbles. the vehicle was towed to the dealer advised that all tires should be replaced. the tires are manufacturer by dunlop, tire line run flat, tire size 225-60-17, dot number 3t6r2508, serial number, hr09090936. the tires were replaced. li | |||
| 10/05/2010 | 102000 | ||
| Tire does not hold air over time. | |||
| 01/01/2005 | 10000 | ||
| I purchased a 2004 sienna brand new in 2004. toyota engineered the 2004 toyota sienna w/ dunlop run flat tires. as such they designed no space for a spare or a jack. including 4 tires that were replaced as part of a recall i have replaced a total of 13 tires in 6 years. these tires cost almost $300 to replace. the low tire pressure warning light has never lit up, toyota tested it and stated it works but have no idea why it does not light up when the tire goes flat. toyota takes no responsibility for their design choice in any way. i have requested everything from partial reimbursement to a full set of regular tires with a spare and a jack. all requests have been refused. | |||
| 11/30/2009 | 60000 | ||
| On november 30, 2009, i got a flat tire, and called aaa to put on the spare. when they arrived and looked under my car, they discovered that i no longer had a spare tire! it had apparently fallen off at some point previously. i think it may have fallen off in late september of 2009, as i did notice something bumping around under the car on a trip on the highway. | |||
| 02/21/2010 | 70200 | 1 | |
| While driving my 2004 toyota sienna minivan, the cable which held the spare tire under the car snapped and the spare tire fell off the vehicle. *tr | |||
| 08/13/2008 | 85000 | 1 | |
| 2 flat tires within a year on a 2004 toyota sienna (tires replaced 2007). both occasions had a bad valve stem. both occasions the flat tire warning light came on indicating a flat, replaced valve stems on both occasions. have since replaced tires due to concern of faulty valve stems. *tr | |||
| 05/02/2008 | 1 | ||
| My wife has brand new firestone firehawk st tires put on her toyota sienna van on april 15 2008 and on may 2, 2008 while driving down the interstate her tire came apart. the tread separated from the sidewalls (which were still on the rim) and went flying off still completely round . luckily it was a rear tire and she was able to control her vehicle and bring it to a safe stop. the tires were installed at the toyota dealership and they replaced all four tires because we didn't feel safe with this brand. we did have to replace the rim on the blown tire as it became bent sometime during the ordeal. *tr | |||
| 05/02/2008 | 32946 | 1 | |
| Dunlop run flat tires wear, repairs and replacement. *tr | |||
| 07/22/2007 | 35000 | 2 | 07/01/2003 |
| Tl*the contact owns a 2004 toyota sienna. while driving 70 mph, the passenger side rear tire blew out. the following day, the front driver side tire cracked. the road conditions were dry. there was no crash or property damage. the tires were dunlop, size p215/65r16. the current and failure mileages were 35,000. | |||
| 07/09/2007 | 2 | ||
| 2004 sienna, had to replace brake pads twice. brought vehicle in for 30,000 mile check, and was told that they were again 75% worn out and need to be replaced for the third time. also, had to replace all four tires at 18,000 miles. *ak | |||
| 06/22/2007 | 1 | 12/23/2003 | |
| Sienna 2004 awd, pulling to the right, unreliable run-flat tires- needs replacement almost every 12,000 miles. i just had it replace last year 2006 as sponsored by toyota because they said original tires were defective. now i am having problems, grinding noise while turning right, and was informed that all the tires need to be replaced after at approximately 12,000 miles , odometer showed approx 25,000 miles, because of uneven wear mostly left front outside part of the tire. dealer said because i have been running on low pressure and was probably making a lot of right turns. if i make a right turn i would make an equal amount of left turns. the van was equipped with low presure monitoring sensor, one of the reasons i purchased it which did not go off. *ak toyota refuses to help with all the tire problem and dealer is playing dumb to the issue. | |||
| 05/26/2007 | 56000 | 2 | 07/10/2004 |
| 5 days after paying harr toyota of worcester 2000.00 for a 60,000 mile check up, brakes and my third set of run flat tires. i experienced a blow out on the highway which was caused by improper installation of the tire. this was noted by toyota of nashua who then replaced the tire which again blew out 60 miles down the highway. this is the third set of tires i have had with 56,000 miles on the car. not including the two i had to replace due to inferior work. this is insane and very dangerous. my family's lives were endangered twice in one day! every toyota mechanic i spoke to complained about the tires. after getting no satisfaction from either dealership i wrote a lettter to yuki funo the ceo of toyota who kindly sent the letter back to harr who has still done nothing! unbelievable that they are allowed to sell such an inferior product at such a high price that is not only expensive but dangerous!!! also unbelievable that a ceo of a company is aware he is endagering people's lives and does nothing about it. | |||
| 09/14/2006 | 8000 | 3 | 07/21/2004 |
| 3 sets of run flat tires replaced on 2004 toyota sienna in less than 36,000 miles due to out-of-round condition. *ak | |||
| 11/22/2006 | 17647 | 3 | 08/30/2004 |
| I have concern with tires and low pressure light illumination . i had 15k service at dealer on july 22, 2006 with 15,423 mileage and they said the tire wear pattern for four tires is ok. also dealer adjusted, inspected and rotated the tires at that time. but during 2,000 miles drives after service, the low pressure light was keep coming on even though i kept the proper pressure in them. so i went to firestone for check up and they informed me that i need new rear tires. i went to costco for 2nd opinion on november 22, 2006 with 17,647 mileages and they informed me that i need two new rear tires due to worn out. i was pretty upset at unusual rapid worn out right after manufacturers recommended 15k service. i send the letters to toyota but they don't even send a reply letter. *jb | |||
| 11/24/2006 | 24000 | 4 | 12/01/2003 |
| My 2004 toyota sienna run flat tires, made by dunlop have worn out at 24,000 miles. *jb | |||
| 07/15/2005 | 19000 | 2 | 10/09/2004 |
| A nail punctured the passenger front run-flat tire on our 2004 toyota sienna awd. tire pressure sensor did not illuminate. tire then unknowingly driven roughly 100 miles and subsequently had to be replaced due to uneven wear. vehicle was less than one year old. dealership refused to cover any damages, in fact, no support from toyota whatsoever. tires lasted approximately 20,000 miles before all four had to be replaced. again, no dealer support. purchased in oct 04 from reinhardt motors (montgomery, al), with continued lack of support from rich hendrick toyota (fayetteville, nc). *nm | |||
| 01/01/1901 | 2 | ||
| 2004 toyota sienna tires blew out. *kb ***nar*** the vehicle came equipped with run flat tires and had suffered 2 blown out tires within the last 6 months. the vehicle did not come with a spare tire. the consumer found it was difficult to obtain a replacement tire. the consumer was informed that neither bridgestone nor toyota carry spares for that type of tire. the consumer was also told that no other tire was to be used as a replacement for a single tire to create a mixed set. (lawyer on behalf of client) *jb | |||
| 03/11/2006 | 23000 | 4 | 05/31/2003 |
| Major tire wear like the numerous other complaints. replaced without warranty at 23k miles. is there a minimum number of complaints necessary for investigation? these tires or the toyota sienna have a major problem! investigate it please before people are injured like the firestone issue. *jb | |||
| 03/01/2006 | 20000 | 1 | 08/01/2004 |
| Dt*: the contact stated the run flat tires on the vehicle wore out at 20,000 miles. tires were ordered through a tire center however when the tires arrived the mechanic did not have the special equipment needed to change the tires. the tires were replaced at the local dealership with four regular same size tires. the vehicle is an all wheel drive. the run flat tires are currently at the dealership therefore the tire information is not available. the tires are dunlop. the tire size is p2560r17. *ak updated 05/02/06. *jb | |||
| 04/05/2006 | 20874 | 1 | 08/09/2004 |
| I have 2004 toyota sienna with dunlop runflat tires. after 20,000 miles i was told that i need to replace the tires. at first i was told i did not rotate them properly but after investigating this there are pages of information online documenting that other people are having problems with the tires wearing out to quickly. when contacting the dealer they agree that there is a problem and dunlop agrees they know about the issue but neither want to take 100 percent of the responsibility for these inferior tires. the tires can only be replaced with dunlop or bridgstone runflats. since there isn't room in the car to store a spare we don't even have an option of replacing the tire with a different brand that is not a run flat. i was told that this is not a safety issue but according to the information online there have been accidents because of excessive wear to early and i have noticed a couple of law suits already placed. these tires cost 250.00 per tire with the additional cost of mounting, balancing and alignment for a grand total of $1200.00.. dunlop agreed to pay %50 of the fee which still will cost me $611.00 or toyota will pay %500.00 as a good faith credit which still leaves me with a bill of $700.00. this is still a lot of money especially since they have done nothing to correct the problem with these tires and the new ones will probably have to be replaced in 20,000 miles. *jb | |||
| 03/01/2006 | 35000 | 1 | 06/15/2004 |
| I own a 2004 toyota sienna le awd. i was always under the assumption that i was driving a safe car. however, i found out that the tires they use on this model are far from being safe. i have 37000 miles on my vehicle, have done services as well as oil changes and not once has anyone ever said anything about the tires needing to be changed. i even asked toyota and they told me that i was good to go and they would last a long time. it makes me angry that i have been driving a vehicle with tires that have so many problems. bridgestone b380. run flat tires. but not only was i never told about this problem, they have told me that they can not put regular tires on the car without changing rims. i think toyota is covering up and it is upsetting to me to read so many accounts of problems with this particular tire. luckily for me, i was alerted and i checked my tires which has led me to put new tires on the van. they are still the same tires as came with the van because of what i was told. it is only a matter of time before someone gets hurt because of this. *nm | |||
| 07/29/2005 | 22000 | 1 | 08/08/2003 |
| Tires were wearing out quickly; they had about 22,000 miles on them. i consulted with dealer regarding rotation and was told that one tire was worn enough to require replacement. i asked for them to do so and the technician went away. he later returned to me waiting and told me that the tires were run flats and required all four to be replaced. i asked about replacing with regular tires since run flats cost about $1350. it was at t hat time i was told there was no room for a spare. i decided that was ridiculous and had tires replaced with regular tires. i had to purchase an extra wheel and have it stored on the top of the van! this information should be provided to consumers up front before purchase! i will never buy a car that has run-flats again! its a total rip-off!!*jb | |||
| 02/15/2006 | 1 | ||
| My 2004 sienna le awd has premature tire failure. we have owned the vehicle for 2 years and less than 35000 miles however we are getting ready to buy 4 new tires for the vehicle after replacing 2 tires at approximately 17k. when we bought the vehicle we were told how safe the run flat tires were, especially in rural new hampshire so my wife and 2 kids did not worry about being stranded. unfortunately most repair stations can change or service run flat tires so in addition to unexpected high costs of replacing tires every 15k miles i have to travel to a dealer for service and pay $280 per tire. i believe the combination of tires and vehicle are unacceptable and was not marketed or sold with full disclosure of the issues associated with these tires. i am now looking to convert to conventional tires but there is no place for a spare tire on the vehicle. *jb | |||
| 12/29/2005 | 23000 | 1 | 05/03/2004 |
| We own a 2004 toyota sienna le awd with run flat tires. after only 23,000 miles we were told that the tires were dangerously worn and all 4 needed to be replaced. this is absolutely unacceptable. replacement cost was approx. $300 per tire. *nm | |||
| 12/30/2005 | 1 | ||
| My 2004 toyota sienna minivan with all wheel drive (awd) has tires that have worn out very quickly (less than 20,000 miles) leaving my minivan with very dangerous (bald) tires. all tires must be replaced and it will cost over $1,300. it is difficult to get replacement tires and a dealer with equipment to change the tires, forcing owners to drive on bald tires. they are too expensive, too difficult to replace, and i was not told of this when i bought the car. *jb | |||
| 11/14/2005 | 24000 | 1 | 05/10/2004 |
| Went in for a routine oil change and tire rotation; and i was called back and told i needed all four tires replaced!!! with 24,000 miles on the car i could not believe that i have to spend $600 a 1 1/2 later after buying a new car!!! *nm | |||
| 07/10/2005 | 8000 | 1 | 08/31/2004 |
| I live in vt. purchased 2004 toyota sienna awd le from courtesy motors from courtesy toyota, 267 fisher rd, berlin, vt 05602. i was informed that the car was sold with runflat tires and that i could not get the car with regular tires. i agreed. i was not told that these runflat tires would wear out in 6,000 miles. i was not told that a tread puncture could not be fixed by plugging (which a burlington, vt, toyota dealer later told me after we ran over a bolt (dlr said we had to buy a new tire, of course) - however, when we went to a tire co. they were able to fix it). i was not told that runflat tires cost near $300/each. if i had been told that, i would never ever have bought this vehicle with runflats. i'm now told by toyota dealer that i cannot put regular tires on the runflat rims. however, i'm told by tire warehouse that they can put regular tires on these rims. my complaint is that toyota and the dealer deliberately mislead me into purchasing a car with runflats while neglecting to inform me of info that would have resulted in the loss of a sale for them. it is ridiculous that i've spent $30,000 on a new car that has tires that, at the current 11k miles, i am told by several tire service companies in burlington, vt, are unsafe to be driven on. i do not have $1200 to replace these tires. it is ridiculous to think any consumer would pay so much for tires. i have complained to toyota cust svc twice. i want 4 new replacement rims with 4 new tires on them, or the $ to buy them. there are class-action suits in more than one state right now, i believe. i was referred to this site by www.carsurvey.org. *nm | |||
| 07/09/2005 | 12000 | 4 | |
| 1. run-flat tires get flat significantly more often than regular tires. 2. the low pressure light does not always go on when the tire is flat and off when the tire is not flat. 3. the tires get worn out after around 12k highway miles and are expensive to replace. 4. most of the shops do not have the equipment to handle the tires. specialized places have to wait long to order the tires. *nm | |||
| 01/31/2005 | 16463 | 3 | 03/13/2004 |
| Dt: contact states: he has put two new sets of tires on his vehicle since purchasing it. the alignment on the vehicle has been checked. the original tires on the vehicle had to be replaced at 16,463 miles. the second set had to be replaced at 15,337 miles. the tire dealer told him the tread was wearing out and experiencing premature tire failure. *jb | |||
| 10/30/2005 | 21401 | 1 | 02/20/2004 |
| 2004 toyota sienna equipped with run flat tires. had tires put on by toyota on friday oct. 28. sunday oct. 30 while driving on highway had a tire blowout causing $2226.00 damage to car. pressure warning system did not work or was not set by toyota when tires were mounted on friday. if the pressure warning had been working we would have known there was a problem with the tire and had it fixed. not knowing there was a problem with the tire led to the tire blowing out. had van towed back to toyota and explained what had happened and they basically told us we had run over something and that we were going to pay for damage. toyota was unwilling to acknowledge any responsibility in this matter. *jb | |||
| 10/29/2005 | 13000 | 4 | 08/01/2004 |
| Our 2004 toyota sienna has run-flat dunlop tires that are wearing prematurely at around 13000 miles. the problem is that the toyota dealership that services our car does not want to admit that there is a problem with these tires. this has prolonged our replacement of the tires which has put our family at risk for personal injury should the tires fail suddenly. we should have replaced the tires 1000 miles ago but did not because the toyota dealership would not tell us that they needed to be replaced after 3 service visits for issues related to the tires(most likely because of a fear that they would have to pay to replace them at such an early time). this is a national problem and these tires need to be recalled before you start to receive complaints associated with personal injuries and deaths. *jb | |||
| 08/25/2005 | 8900 | 1 | 04/07/2004 |
| I purchased a 2004 toyota sienna awd xle in april of 2004 equipped with dunlop sp sport 4000 dsst run-flat tires. after only 8900 miles on the vehicle i discovered i had a flat tire. i was told by two tire dealers that all four tires need to be replaced due to tread wear. after doing some research, i discovered this is a common problem with this tire model on the 2004 toyota sienna awd xle. toyota's response has been that the tires are warranted through the manufacturer and that i need to contact the manufacturer. the local authorized dunlop dealer has offered to replace the tires at $60/ea plus $15 installation/ea. however, i don't feel safe driving on these tires after reading all the incidences of tire failure. toyota is suggesting as an option that i convert to regular/conventional tires, which would also mean converting the vehicle to carry a spare and lose the space for the seventh passenger (the vehicle is currently not set up to carry a spare). i don't know yet how much this is going to cost me or if toyota will cover all or some of the cost. the national highway traffic safety administration should investigate and determine whether the dunlop sp sport 4000 dsst tires are safe or whether they should be recalled. *jb | |||
| 10/18/2005 | 11000 | 3 | |
| Have had three flat tires that had to be replaced on my 2002 sienna awd van with 11000 miles on it. the tires are the oem brigestone run-flat type. *nm | |||
| 04/10/2005 | 15000 | 2 | 08/01/2004 |
| Dt: the consumer stated that the vehicle experienced two flat tires. the first was on april 2005 while traveling at a high rate of speed. the vehicle became hard to maneuver, the ride was dangerously rough, and the tire indicator light came on. the flat was on the driver's side front tire. the consumer then realized that the vehicle did not have a spare tire. three weeks later second tire had a flat. this occurred again while traveling at a high rate of speed, tire indicator light came on before having trouble maneuvering the vehicle. this time it was the passenger's side front tire. the consumer then took the vehicle to a repair shop which did not carry the size of tires for her vehicle. the consumer contacted a toyota dealership that provided her with a dunlop regular tire that was the right size. the consumer had to take the tire to the repair shop for them to replace the tire because toyota would not be liable for the contact driving the vehicle with a regular tire. the consumer went to a toyota repair shop and they showed her the tires on the vehicle. the tires needed to be replaced because they had wore out unevenly. the tires wore out so badly that they went bald. the consumer felt unsafe with this vehicle. the consumer had been speaking with toyota and bridgestone and has yet to receive any help. on august 2005, the consumer put all regular tires on the vehicle and felt safer and believed the odds were lower for a having a blow out on the freeway. *ak updated 11/29/2005. *nm | |||
| 09/01/2005 | 7166 | 2 | 05/01/2004 |
| Complaint regarding factory installed bridgestone tires on the 2004 sienna minivan.*mr the consumer noticed the tires were starting to show wear after 7,000 miles. when the vehicle was taken in for an oil change, the tires were rotated which was suppose to solve the problem, however the tires continued to show more wear. the consumer took the vehicle in for a second time for an alignment and it still didn't resolve the premature tire wear. the consumers wife could barely keep the vehicle on the road, as it was hydroplaning. the vehicle was taken to the dealer and the consumer was told the front tires were no good and they needed to be replaced. the rear tires had excessive wear as well. the consumer was told the tires did not have a warranty since the tires were made to the manufacturers specifications and they were not the normal tires that bridgestone sold from its dealers.*jb | |||
| 06/25/2005 | 2 | 02/26/2004 | |
| Run flat tires on my 2004 xle limited awd. no spare tire, no place designed in vehicle to put a spare tire without giving up ability to flatten seats, tires that wear out every 18-20,000 miles, cost $1200 to replace every 18k miles, and unsafe to drive on. two flat tires on one trip from brentwood, ca to los angeles (300 miles). *jb | |||
| 09/01/2005 | 1 | 09/01/2003 | |
| 2004 toyota sienna developed problems with the tires. ***no answer required***. *mr at 12,000 miles, the tires started to make a rumbling noise in the rear of the vehicle. upon inspection of the vehicle, it was determined the tires were showing signs of wear on the outside and the inside, 1/3 of the rear tires were cupping so bad that the tread was worn off in segments all around the inside edge, overall the tires were down close to the tread markers. the front of the vehicle was slightly out of alignment and was the cause of all the problems. the consumer also stated that the runflat tire had low air pressure due to the warning light illuminating. when the vehicle was taken to the dealer, he was told there was a nail in the tire and the runflat tire was un-repairable, however the owners manual stated the tire was repairable. the vehicle did not come equipped with a spare tire. *jb | |||
| 09/19/2005 | 1 | ||
| Problem is with run flat tires on new 2004 toyota sienna mini-vans. ours is the xle ltd. awd. tires were substantially worn down at only 15,000 miles. tires are dunlop run flat p225/60r1798t m + s. new car dealer refused to address the problem. tires are very expensive and hard to find. i see there are many complaints on the internet re these tires on the new toyota sienna. *jb | |||
| 08/01/2005 | 19500 | 1 | 04/28/2004 |
| Run flat tires are unsafe. 2004 toyota sienna xle awd has oe dunlop sp sport 4000t dsst 'run flat' tires. car has 19,500 miles of moderate driving. dealer refused to rotate and perform alignment at 19,000 miles because tires were too worn. referred to dunlop who elected to do nothing. now, at 21,500 cords are visible on inside edges of front tires. a. the only available replacements (from tirerack.com) are $845 plus mounting and balancing ($142). b. 'run-flat' cars do not have spare tires, jacks or tire well for storage, so there is no practical way to switch to regular tires. c. dealer says that toyota will sell a kit that includes a mini-spare. requires reconfiguring rear of van. result means that there is no more storage well under rear seats. toyota will not give the kit to affected owners. they sell it for $1,300. d. a decision to stay with (and replace) the 'run flats' means an out-of-pocket expense of ~$1,000 every year. e. if toyota abandons the 'run flat' consumer is absolutely victimized. f. if the suspension is a culprit, it is a serious safety hazard to a class of owners who generally have infants or young children. nhtsa should act to require toyota to issue recall and retrofit all affected siennas with standard tires and the components to fix flats!. *jb | |||
| 08/15/2005 | 12000 | 1 | 06/25/2004 |
| Run flat tires on a 2004 toyota sienna xle limited awd fail/wear prematurely. need to be replaced at 12,000 miles. dealer will not compensate for expense. also, the vehicle does not come with a spare tire and this fact was not disclosed and in fact the vehicle de-caling was misleading. a decal on the passenger side door pillar indictes where the spare is loacted, but there is no spare on this vehicle. *jb | |||
| 09/04/2005 | 1 | 01/27/2004 | |
| Dt: the vehicle has run flat tires. there is a light on the dash board that informs the consumer when the tire pressure is low. this particular did not light up and one of the tires blew out on the inside of the tire. the vehicle is not equipped with a spare. the tire itself is not easy to replace because nobody carries these tires. the dealer has the vehicle even though these tires cannot be filled once they are in flat mode. this occurred on september 4, 2005. *ak *mr | |||
| 08/31/2005 | |||
| We purchased a toyota sienna may 2003(2004 model), it has 20,696 miles and the front two tires are completely worn on the outside edge of the tire, the steel is even showing on one of them. the tires on the sienna are the bridgestone b380 p225/60 r17 98t these are run flat tires,was not aware of until today. i have done all routine maintenance on the car. i have spoken to the dealer, toyota, and bridgestone no one seems to be helping and excepting responsibility. it is not right that i am only getting that low mileage on theses tires and the fact that it cost so much to replace them. if i was aware of this at the time of purchase would not have bought it, one reason for buying it was the longevity and low maintenance of toyotas. even if i do not replace the tires with run flat tires the car does not come equipped with a spare, which would be an additional expense and then the spare would sit in the cargo space where i would not be able to fold the third row seat. *nm | |||
| 08/11/2004 | 22000 | 8 | 11/17/2003 |
| Radiator ruptured and the engine overheated; hose replaced in steering column recall; rust protective tape recall; dvd screen replaced and the entire dvd player replaced(screen still not easily visible in middle row); passenger seat belt replaced; middle passenger seat belt failing; gasoline smell inside of car with ac on recirculation; driver's window fell inside door in snow storm and was not considered a safety issue to get a loaner vehicle even though the vehicle could not be locked; tires completely bald and leaking under 30,000 miles, dvd player must be at a high db volume and when returned to radio/cd will almost deafen you; interior lights have to be manually over ridden or will drain battery; car hesitates 1-2 seconds when trying to quickly accelerate and then lurches forward alarmingly; cruise control is not functioning; waiting to have fuel mixture sensor replaced. i was not informed of first 2 recalls until i my engine overheated. i did get the rust recall and a sticker on my sliding door informing user of danger of having middle windows open while opening the middle door could catch a head or other extremity. toyota dealer service manager says mine is the only 04 sienna experiencing any problems except for the recalls on the radiator; the steering hose; the rust tape; and the middle seat belt. not so according to all i have read here. most of the problems have occurred between 22,000 and 34,000 miles; the dvd screen always failed to lock into a good position for the middle row viewers. *nm | |||
| 04/01/2005 | 13000 | 1 | |
| Problems with the dunlop run flat tires and the transmission on the 2004 toyota sienna.*mr during a 3000 mile service the technician notice that on or more of the tires was balding. all four tire were replaced. a few day after the 3000 mil maintenance the vehicle would not move because there was no transmission fluid. *nm | |||
| 07/29/2005 | 14842 | 4 | 05/01/2004 |
| Dt: the contact owned a 2004 toyota sienna all wheel drive. all the tires had to be replaced at 14842 miles. the vehicle was taken to the dealer because one tire was damaged, and they said all the tires worn out and needed to be replaced. the tire that was damaged had a hole in it, and it was a flat tire. the tires were regularly serviced. the tire manufacturer was dunlop , line is 225/60r17, odi # 3dt00004279-du. searched on the internet and saw many similar complaints. *ak *jb | |||
| 04/18/2005 | 33000 | 1 | |
| 2004 toyota sienna dunlop sp run flat tires are defective.***no answer required***. *mr the original run flat tires were noted to have a few bald spots at about 33000 miles. the tires were replaced but 4 days later one of the tires went flat while the consumer's wife was driving the vehicle (dunlop sp run flat po# 35682and 36003 toy, p225/60r17). *nm | |||
| 07/26/2005 | 4 | ||
| On a 2004 toyota sienna awd (1) regular driving and normal preventitive maintenance led to 14k miles before oem run flat tires were bald and unsafe (2) car steering was affected with a distinct pulling to the left (3) dealer replaced tires but indicated that run flat tires (either bridgestone or dunlop) will continue to wear quickly | |||
| 07/25/2005 | 4 | ||
| I only have 18,000 miles on my 2004 toyota sienna and my run-flat tires are bald and have been advised not to take my vehicle out on a highway. from all the complaints out there, these tires should be recalled and a class-action suit against toyota (who is trying to wash their hands of the whole situation) and dunlop should be filed. toyota makes it sound like an advantage to have these on their $40,000 vehicle, and then their service department tells me now that some people are getting only 10,000 miles out of these terribly expensive tires and offers to sell me new non-run-flat michelin tires for almost $800. this doesn't seem right and think something legal needs to happen before toyota will do the right thing. btw, tire pressure readings and rotations were done on a regular basis. | |||
| 06/09/2005 | 3000 | 05/04/2004 | |
| I own a 2004 toyota sienna le awd with dunlop sp sport 4000t dsst tires and the tires are a huge safety risk. i have less that 15,000 miles on them and parts of the tires are worn right down to the belt. after reading posts online it appears that this is a not an isolated incident. any tire that cost over $300.00 should not wear down to the point where they can cause a blow out before they even reach 15,000 miles. it's not like these are on a sports car doing burnouts. this is a minivan. my wife and 3 children ride in this van and they have the nerve to put this safety hazard on the road. toyota and dunlop should be ashamed of themselves. i am still talking to toyota at this point but listening to other people with the same problem it doesn't appear that i am going to get anywhere with them. | |||
| 06/30/2005 | 18700 | 4 | 08/25/2003 |
| Premature tire wear leading to unsafe driving conditions. | |||
| 06/24/2005 | 17600 | 2 | 07/27/2004 |
| I was 60 miles from home and my bridgestone run flat tire blew on my 2004 sienna. the vehicle required towing because the run flat didn't do the job it was supposed to.(you're supposed to be able to drive 100 more miles at 60mph) i drove 11 miles and the tire was down to the rim. my toyota dealer said these tires are only rated for 20,000 miles but i'm only at 17,000 when the mishap happened. the tires are over $300.00 a piece. now all 4 tires are wearing on the inside due to the awd so i am told. buyers beware!!!!!!! | |||
| 06/19/2005 | 06/21/2003 | ||
| Run flat tires are worn completely at 19000 miles.catastrophic failure lilely to occur if not replaced. serious liability issues for bridgestone and toyota imo. | |||
| 03/06/2005 | 2963 | 1 | 07/12/2003 |
| I own toyota sienna 2004. i was driving from connecticut to washington dc. the front left tyre of the car bursted in maryland & it hit the left divider on i-95 . the mileage of the car at the time of accident was 2963. i called up dealer saying how can a tyre burst when it is a new car ? he said we cannot say anything until we see the damaged tyre. i haven't shown the tyre to dealer yet as i haven't taken the car back to connecticut. kindly advise how to report this kind of incident . i tried contacting www.nhtsa.gov using email bhavii_p@hotmail.com sometimes in april,2005. the replaced tire is lf tire mich energy lx4 p2156516 96t. i do not recollect actual date of purchase now but i can inform it later. thanks. bhavana | |||
| 06/10/2005 | 8000 | 1 | 07/25/2004 |
| Dt: the consumers vehicle did not have a spare tire. the consumer experienced a blow out on a tire that was not suppose to go flat. the dealer said it would take a few days to get a new tire. manufacturer advised the consumer to call the tire manufacturer. dunlop tire was not helpful. the consumer said no one was qualified to fix that kind of tire, and no one carried it in stock in his area. dunlop run flat tires #sp4000, pooh/. *ak the vehicle was equipped with run flat tires, however when the consumer attempted to drive on the tire, it blew out. the consumer stated it was obvious one could not drive 100 miles on the tire as stated in the owners manual. *jb | |||
| 06/09/2005 | 13800 | 1 | 09/13/2004 |
| On 06/09/2005, we noticed that our 2004 toyota sienna awd-xle had a flat tire on the driver's side rear. the tire was noticeably flat and we limped to a service station to inflate the tire. the tire had zero tire pressure and a massive hole between the treads where you could feel/hear the air escaping as it was being filled. the tire had 0 psi/tire pressure. the dunlop sp sport 4000 run-flat tires came standard on our 2004 sienna. we went to the dealership where we purchased the vehicle, have had service completed and tires rotated as required. our van is 10 months old and has 13,800 highway miles. the dealership said they did not have the matching tire in stock and would work to find one. the assistant store manager said they had not seen any run-flats with flats. later that day, the dealership called and said they had a deal for me. they were able to get the toyota rep to give us 4 brand new tires for free, except they needed to keep the vehicle the weekend until the tires arrived. when asked why? and if there was a problem with the other tires, i was told that they had worn down to a level that would barely pass a new york state inspection. after doing some research on-line, it is clear that the 2004 toyota sienna awd-xle and other versions, are in serious jeapordy due to tire failure. the vehicle had been driven for a day, in excess of 50 mph, without knowledge of the catastophic tire failure on the run-flats, and there was no indicator light ever activated. the dealership will be getting a print out of this website's related search results and toyota will be contacted for a complaint. we realize we are fortunate to get 4 new tires at no charge, but the issue is safety, not appeasement. please help. | |||
| 05/05/2005 | 12000 | 2 | 05/10/2004 |
| With our 2004 toyota sienna minivan, we have had several problems with the run-flat tires installed on the vehicle as original equipment. these dunlop run-flat tires are standard on the all-wheel-drive versions of the 2004 and 2005 sienna. the tires have been prone to puncture (two semi-delfations in the past 6 months) and the tires do not wear properly. as a result, we are forced to replace them at $300 a piece with only 12,000 miles on them and after they were properly rotated and maintained during their short life. a quick search on the internet confirms that these problems are rampant on the 2004 and 2005 siennas with these run-flat tires. the toyota dealer has admitted that this is a big problem with these cars and has offered to pay for only 2 of the 4 new tires. to exacerbate the problem, siennas with run-flat tires are not equipped with any spare tire because the run-flats are supposed to allow you to drive the car until you can have the flat fixed. two problems emerge from this -- (1) if your run-flat tire fails completely (there are reports of this on the internet), you are stuck with no spare; and (2) if you can still drive on the flat tire, there are few if any repair shops outside of major metropolitan areas that can fix these run-flats. | |||
| 05/20/2005 | |||
| 2004 toyota sienna all wheel drive le-bridgestone b380 run flat tires are rated from the manufacturer for up to 50 miles distance after going flat while toyota claims that the vehicle can be driven for up to 100 miles after going flat. | |||
| 05/20/2004 | 15908 | 1 | 06/30/2003 |
| 2004 all wheel drive toyota sienna wears tires down to metal cords on inside edges were extremely chopped at 11,000 miles and worn to metal by the time toyota replaced at 23,000 this is not a safe condition ,no one can expect to see seperated tire cords at 23,000 on ant production vehicle,,vehicle came with dunlops dsst 22560-17 and were replaced with bridgestone b380 runflats at toyotas expense .however this is a desiegn flaw in our opinion ,does the all wheel drive push and pull on suspension causing tire wear???,,we feels toyota needs to retofit suspension or come up with a runflat tire that can have normal wear. | |||
| 05/15/2005 | 9275 | 2 | 05/31/2004 |
| 2004 toyota sienna all wheel drives have a suspension or drivetrain issue that causes tires to wear to chords on inside edges in 10 to 15,000 miles.vehicle came with runflat,bridgestones br380runflats and dealer replaced at 9,000 miles due to severe wear with2256017dunlops,now at 28,000 no tread left inner,and require replacement again after 9 months of driving obviou sly problem is not the manufacter of tire but something in deseign of truck or awd system,toyota should recall,this issue cost approx1400.00 in tires for one set and apparently will only last a year,toyota should be accountable for this tire wear issue issue and either retrfit vehicle a suspension drivetrain fix that will not wear tires,it should be noted that i have 2 of the same vehicle with exact same problem,on both toyota replaced the 1st set of tires at under 11,000 miles and basically said too bad it's not toyota problem by the time 2nd set were worn 10,00 mies later. | |||
| 05/02/2005 | 20000 | 1 | 06/20/2003 |
| Consumer states: the tires came brand new with the van. the tire currently have 25000 miles and the consumer is concerned that the tires are not safe. the consumer spoke with someone at the tire store who indicated that most people only get 18000 mile out of the tires. the belts are currently showing through the tire and the tires are starting to make noise. *nm | |||
| 05/07/2005 | 16900 | 12/01/2003 | |
| Toyota sienna runflat tires wear to rod by 16,000 miles... started to hear noise in front end tires. a little pull to left .very jittery at 55+mph.. pressure seemed ok- so took to mechanic. he said run-flat tires completely worn down to rod.. but go try dealer since only 16,900 miles. called toyota said not their responsiblity- tire co.'s wouldn't even help locate specialty tire shop for special oem dunlop oem (run-flat tires). toyota guy admitted though (on the side) that it may be run-flats as getting many complaints. web indicates many of same experiences at @15-20,000 miles. an accident waiting to happen. they should be recalled immediately before a family gets killed. needless to say we are replacing with regular tires- no fun-flats. this technology may not be ready for prime time and every one is making it oem already. thanks. | |||
| 03/09/2005 | 23159 | 1 | 02/06/2004 |
| Concerns regarding the failure of run flat tire equipment on the 2004 toyota sienna.*mr the tires became noisy between 15000 16000 miles and the noise became worse as time went on. the tires were rotated per the manufactures specs. the vehicle was one month out of warranty when the dealer determined a problem existed with the tires. the tires had to be replaced and the consumer elected to have regular, non run flat tires, installed on the vehicle. *nm | |||
| 04/18/2005 | 15400 | 1 | 08/16/2003 |
| Lower sidewall of dunlop sp 4000 dsst run flat tire (installed as original equipment on 2004 toyota sienna xle awd minivan) was punctured by a nail. the vehicle was difficult to drive/handle under these conditions and was barely able to be driven to a tire repair facility despite the fact that vehicle owner's manual says the vehicle can be driven up to 100 miles at speeds below 50 miles per hour. based on this presumption, toyota does not equip the vehicle with a spare tire. toyota also recommends contacting the dealership for assistance. there are several problems associated with this philosophy: (i) not having a spare tire in the case of a puncture such as this has the potential to strand the driver and passengers in a potentially dangerous situation; (ii) driving the vehicle under these conditions can cause further damage to the vehicle and risk the safety of the occupants; and (iii) some toyota dealerships (such as ours) are not equipped to repair and/or replace these tires. with respect to the tires there are other problems as well: (i) the tires experience rapid tread wear (see numerous complaints listed at www.tirerack.com) requiring constant replacement; (ii) without constant monitoring of the tire wear, driving the vehicle becomes unsafe; (iii) the tires are generally in short supply and in cases such as ours, where the tire could not be repaired, vehicle owners have to wait at least a week to obtain replacements; (iv) because of the excessive tread wear, when damage such as ours occurs, it becomes necessary to replace at least two tires; and (v) the tires are outrageously expensive, averaging between $200-$300 per tire. *jb | |||
| 01/01/2005 | 4 | 12/31/2004 | |
| All four dunlop sp sport 4000t dsst run-flat tires on my 2004 toyota sienna xle awd are completely worn after 20,000 miles and need to be replaced immediately according to the toyota and dunlop dealers. these tires were the original equipment on the minivan. dunlop informed me that these tires had no mileage rating. i have seen a number of consumer complaints regarding this tire (see comments on www.tirerack.com). i have spoken with toyota north america and was told they do not warranty tires and this is not their problem. i believe it is a serious design flaw to put this particular tire on a minivan in the first place. i have been told by dunlop and a tire dealer that this is a high performance, short life tire. this minivan does not come equipped with a spare tire and there is no place for a spare tire in it, which is likely why toyota chose to equip it with a run-flat tire. consumers have very limited alternatives for replacing this tire and they are extremely expensive. accordingly, in my view, toyota should have (i) selected a more durable tire for this vehicle (ii) clearly disclosed the tires expected useful life to consumers or (iii) included a spare tire and well in the vehicle. i view this situation as potentially very dangerous because drivers may not be checking these tires for wear at 15,000 miles and could easily have tire failure while driving. *jb | |||
| 09/16/2004 | 11000 | 1 | 02/09/2004 |
| Toyota sienna awd came with run-flat tires as original equipment and no spare. had a flat and auto dealer claimed tire could not be repaired, tire could not be replaced for three days, replacement cost $280. stranded for three days far from home. i object to not prior disclosures from auto dealer or manufacturer concerning limited availability & repairable, or cost of run-flat tires. *jb | |||
| 02/23/2004 | 3044 | 1 | |
| Vehicle wasn't equipped with a spare tire because the factory tires were made to be driven 100 miles when flat. (nar) *ph *cb | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 01/06/2010 | 64000 | 1 | |
| 2004 toyota sienna equipped with tpms does not function. i had a flat tire, but the light didn't go off. cannot rely on this monitoring system.*tr | |||
| 06/16/2009 | 60000 | 2 | 06/24/2004 |
| Tl* the contact owns a 2004 toyota sienna. the tpms does not alert him when the tires have low pressure or if they are about to fail. the vehicle was taken to the dealer for inspection. the technician could not duplicate the failure,therefore they could not provide a remedy. the manufacturer was notified, but no assistance was provided. the failure mileage was 60,000. the current mileage was 69,000. updated 10/23/09 *cn the consumer stated the tire pressure warning system did not alert them that there was a tire failure. the tire shredded while driving 65 mph. the second occurrence, the consumer ran over an object in the road, and once again the tire pressure system didn't detect a failure. updated 10/27/09.*jb | |||
| 05/01/2004 | 1200 | 1 | |
| Clunking noise noted on steering the 2004 toyota sienna just a few months after it was bought. it had gone through 3 recalls already when first the fuel tank, then the door sills, then the middle row seatbelt bezel, and finally recently, the rear hatch struts were all replaced. vehicle was test driven, but no mention of clunking documented. however, all this time, the clunking had become more noticeable, and vehicle had gone through 2 alignments already, with only about 42,000 miles on it. last serviced for alignment, dealer did note clunking and recommended replacement of intermediate steering shaft. it is now becoming more difficult to steer the vehicle, especially at low speeds, and k-turns now require more maneuvers, and the steering radius has increased potentially causing collisions with objects or pedestrians if compensatory action is not initiated. (steering output has sometimes been unpredictable). second component is lack of tpms sensors when tires were changed at a facility, and i had the facility document the lack of sensors. *tr | |||
| 08/01/2008 | 58000 | 1 | |
| Tpms on 2004-2006 toyota sienna awd models does not monitor low tire pressure properly. it only works when the tire goes to zero psi. *tr | |||
| 01/01/2008 | 50000 | 1 | |
| From the time we purchased the car we have had many problems with our bridgestone run flat tires. the sensor on the dashboard was constantly on, so we had to check the tire pressure every week- what a pain! the dealer was no help, they agreed that they have had many problems with the tires. we finally decided to replace them with standard tires and i drive without a spare. i figure i'll call aaa if i have a problem. *tr | |||
| 10/24/2007 | 4 | ||
| Toyota pre-2007 tpms (tire pressure monitoring system) design flaw. it only works when you suddenly lose pressure while vehicle is moving above 20 mph. it does not detect tire pressure loss any other time, even if one tire is at zero psi and you start driving, or if you hit a nail at a red light and tire pressure went to zero before the light turned green when you start moving again. compounded with run-flat tires, the driver may never know they have a flat until the tire explodes. *tr | |||
| 10/18/2007 | 3 | 12/05/2003 | |
| Tire pressure monitoring system does not work. three times in the last 2 years i found zero tire pressure in one of the tires on our 2004 toyota sienna xle awd and the tire pressure monitoring system gave absolutely no warning. reporting it to 2 different toyota dealers, they said nothing is wrong. | |||
| 03/08/2006 | 2 | ||
| Regarding nhtsa action no. pe06010, i have a 2004 toyota sienna xle limited with awd with the tire pressure warning system (tpws) for my dunlop run flat tires (sp 4000). i have experienced punctures in two of my tires on separate occasions. both times the tpws only activated when the psi was about 5- to 15. the dealer indicated to me that the magnetic system will only activate once a tire's height becomes lower due to air loss, and the magnetic field is tripped. the problem is that the run flat tires do not lose their height due to air loss until the tire is nearly depleted. so, the tpws essentially cannot properly function as intended, at least when run flat tires are installed. as to the dunlop run flats, they had to be replaced after only 19,700 miles. i know numerous other consumers have had similar experiences. toyota acknowledged the problem and relpaced my tires with a new set of 4 run flats at no charge (other than installation). typical price is $250 per tire. credit to toyata, but not sure what will happen when the new set fails. *nm | |||
| 12/19/2005 | 1000 | 1 | 02/22/2004 |
| Our 2004 toyota sienna xle has a low tire pressure indicator that appears to not work. we have personally let all but 10 lbs of air out of one of the tires and the light still does not go on. repeated attempts (3 as of this date) to have the dealer fix the problem have resulted in opinion from the dealership and no solution. we have asked for the sensor to be replaced, and the computer to be replaced to no avail. we are unsure that our vehicle is providing the level of safety that we assumed when we bought it. the latest statement from the dealer is that the car ...needs to be driven at least 50 miles in the low pressure condition for it to work properly. this does not make sense to us. are we expected to endanger the safety, and lives, of our children, by driving around for unreasonable distances in an unsafe condition for the vehicle's safety features to work? *jb | |||
| 10/30/2005 | 21401 | 1 | 02/20/2004 |
| 2004 toyota sienna equipped with run flat tires. had tires put on by toyota on friday oct. 28. sunday oct. 30 while driving on highway had a tire blowout causing $2226.00 damage to car. pressure warning system did not work or was not set by toyota when tires were mounted on friday. if the pressure warning had been working we would have known there was a problem with the tire and had it fixed. not knowing there was a problem with the tire led to the tire blowing out. had van towed back to toyota and explained what had happened and they basically told us we had run over something and that we were going to pay for damage. toyota was unwilling to acknowledge any responsibility in this matter. *jb | |||
| 09/30/2005 | 1 | ||
| Tire pressure monitor not functioning properly- multiple times concerns of blowout. premature/uneven tire wear on run flat tires. self monitoring of air pressure and replacement of tires. *nm | |||
| 10/18/2005 | 11000 | 3 | |
| Have had three flat tires that had to be replaced on my 2002 sienna awd van with 11000 miles on it. the tires are the oem brigestone run-flat type. *nm | |||
| 04/19/2005 | 15348 | 1 | 01/28/2004 |
| Have a toyata xle awd van with run flats and tire pressure monitoring system. the tire pressure monitoring does not work. front passenger tire has a leak which could not be found 2 weeks ago. the system was reset, all tires pressured up by the dealer 2 weeks ago. there is a 20 psi difference between the left and right wheels and the system does not light up in the dash. 3 week ago, we went on a 2000 mile trip, before which i noticed the problem of one tire being low in tire pressure and the system not working. the dealer has no fix on the problem and said toyota does not have any tsb's on it. now duse to this defective system, they have found a leak which may be close to the sidewall on the tire and cannot be repaired and it being an all wheel drive vehicle, i am being advised to put 4 new runflats at over $1200 with less than 16000 miles on this vehicle. | |||
| TIRES - SIDEWALL | |||
| 08/05/2006 | 3 | 11/02/2003 | |
| Three tire failures due to sidewall blowouts. three out of four tires failed dunlop tires original equipment toyota response: too bad, not our problem. local dealer documented issue with tire rep. *nm | |||
| 11/10/2005 | 1 | ||
| The run-flat tire on our toyota sienna awd went flat, requiring a replacement. unfortunately, out of all the tire stores, only the toyota dealer had a replacement tire in stock. every other place required a minimum of 5 days to get the tire. we were out of town at the time. what was interesting, was that when they replaced the tire, they said there was a gash in the sidewall -- it wasn't anything that was driven over. what i found more interesting was when i talked to my brother in al who has the same type of vehicle, he said that they had to replace a tire earlier in the year, because of a rip in the sidewall. *nm | |||
| 05/27/2005 | 26100 | 1 | |
| We had a tire blow out through the sidewall recently. we drive a 2004 toyota sienna le fwd with dunlop sp sport 4000 a/s tires installed as oem. we had just barely passed 26,000 miles when we had a side wall blowout on the driver side rear tire while travelling app. 70 mph on the highway in south carolina. i pay attention to tire pressure and teadwear, so the tire that blew should have been inflated properly, and in this case i had already begun thinking about getting new tires because the tread was approaching the wear bars. this is a very poor-performance tire, and i'm amazed toyota made a corporate decision to put these tires on their sienna family vans. dunlop should be embarassed to even attempt to sell them. | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 04/04/2006 | 41000 | ||
| Tl* the contact owns a 2004 toyota sienna. while driving at speeds of 20 mph over a speed bump, the spare tire fell off from the bottom of the vehicle. the vehicle was taken to an authorized dealer where unknown repairs were made to the vehicle. the failure did not recur. the failure mileage was 41,000 and the current mileage was 97,000. | |||
| 05/17/2009 | 94000 | ||
| Tl*the contact owns a 2004 toyota sienna. the contact stated that the spare tire unexpectedly fell off of the vehicle while driving 10 mph. the tire had never been used. the vehicle was taken to the dealer for inspection, but they did not explain the reason behind the failure. the failure mileage was 94,000. | |||
| 06/20/2005 | 1 | ||
| I have a 2004 toyota sienna all wheel drive vehicle. in june of 2005 my tires had to be replaced. i had approx. 20,000 miles on the car. the tires were run flats. it would have cost me over $1,100.00. then i go ahead and buy regular tires and find out that there is no where to mount a spare tire on the car. so now i am driving around with no spare tire in my car. toyota claims this is an isolated incident but now i am finding out that is not true. *nm | |||
| 06/02/2005 | 7500 | 1 | 01/02/2004 |
| Dt: the contact was not aware that vehicle had a flat tire, but no spare tire. he was not informed before purchasing the vehicle that there was no spare tire. he was told he had a doughnut for use in case of a flat, but one was not included. the dealer was unable to answer questions about the tires. the manufacturer of the tires told him they have written letters to car manufacturers to tell consumers there was no spare tire. he wanted to replace the damaged tire only, but the vehicle manufacturer told him all the tires have to turn at the same rate , and that was why he could not replace only one tire. *ak | |||
| TIRES - TREAD/BELT | |||
| 11/23/2007 | 18000 | 3 | 10/28/2004 |
| Had to replace complete set twice of run flat tires on vehicle within three years of new purchase although have under 30,000. *tr | |||
| 07/22/2007 | 1 | ||
| Toyota sienna (2004) run flat tires. replaced in april 2006 under the class action law suit. worn again prematurely. last tire rotation the front tires were worn bad, the back ones were fine. now, one month later, the front tires (which used to be on the back last month) are now worn. when the tires were replaced, i was told that they were re-engineered and there is to be no worry. i have checked the air pressure more than the recommended amount of every other gas fill up and they have held the air. is it the tires or the car? toyota says they will not replace again. it was only 15,500 miles now all 4 will need to be replaced. i don't understand the problem if they are holding the pressure and that is what the dealer and toyota tell me is that i must keep the pressure at 35, it is! *tr | |||
| 08/15/2006 | 1 | 07/02/2004 | |
| Run flat tires on my 2004 sienna awd show excessive, uneven wear on outer treads as compared to inner treads on front tires. toyota has a customer service program to replace run flat tires with uneven wear on awd models but the program is too restrictive. my vehicle showed this wear after 20000 miles but toyota says i have not maintained the tires properly. i have never had this problem with so few miles on a vehicle's tires before and i have owned a lot of new cars. *nm | |||
| 07/25/2006 | 1 | 07/01/2004 | |
| Consistently poor tread life on run-flat tires for toyota sienna. *nm | |||
| 12/23/2005 | 5600 | 2 | 02/07/2004 |
| On 2004 toyota sienna xle awd, it uses runflat tires (bridgestone b380) as standard equipment. i have to replace 1 at 5500 miles under normal road driving. at 29,000 miles, i have to replace all 4 tire due to excessive tread wear also under normal use. these tires cost 300% more compare to tires used on other sienna models. neither toyota nor their dealer advised of these issues but just say those tires cost $10 or $20 more and only available through dealers. these unexpected tire wear and cost cause me being stranded on i10 at 11pm where no help can be found and cost more than $100 of towing to a dealership. cost is one thing but less than normal tire lift expectancy caused safety issue when 1 or more tire unexpectedly malfunction or flat. tires are not warranted by toyota but tire company and bridgestone dealer were quick to blame alignment being the issue. my sienna has been taken care of by toyota dealer with all maintenance record kept and on schedule. *jb | |||
| 07/09/2005 | 7000 | 1 | 05/20/2004 |
| Consumer bridgestone tires showed wear at 7000 miles. *ts the consumer contact three bridgestone dealer and they indicated that the liability should be with toyota motor company. toyota was called and they to the consumer to seek reimbursement or other remedies from bridgestone (bridgestone turanza el42. ). *nm | |||
| 12/06/2005 | 4 | ||
| Premature wear (20,000 miles) on all 4 oem tires. vehicle: 2004 toyota sienna xle awd tires: bridgestone b380 run flat tires - 225/60r17. *jb | |||
| 10/24/2005 | 19700 | 1 | 06/15/2004 |
| My wife and i purchased a 2004 toyota sienna limited awd with dunlop runflat tires as factory equipment. we currently have 19,700 miles on the vehicle and have been advised by our dealership that the tires are worn to the point that they all need to be replaced immediately. we have contacted both toyota and dunlop with no assistance from either source to date. it is a well known fact, stated all over the internet, that there are serious problems with these tires yet for some reason neither toyota or dunlop are being held accountable for the faulty and dangerous tires on these vehicles. apparently they are waiting for people to be injured or killed before stepping forward and taking responsibility! *jb | |||
| 10/11/2005 | 1 | 06/29/2004 | |
| Dt: 2004 toyota sienna. the contact stated the tires tread wore at a very low mileage. these were the original tires on the vehicle. the tires have not been replaced at this time. there is approximately 21,050 miles on this vehicle. these are dunlop, sp4000t dsst. the contact noticed the wear on the tire last week, october 11, 2005, when the tires were getting their third rotation. *ak | |||
| 10/09/2005 | 16000 | 4 | 04/11/2004 |
| 2004 toyota sienna limited awd with dunlap run flat tires. vehicle is 18 months old with 16,000 miles. the vehicle began to have hard ride with increase road noise. taken to local tire center, 2 tires tread worn off, the other 2 significantly worn. advised that the tires were dangerous to cont to drive on. cost to replace tires approx $1300. no spare tire is provided, since the run flats are standard equipment. must then buy the same tire with the same problems. contacted toyota, they are unwilling to accept responsibility, dunlap was willing to prorate the tires, but still offers no warranty on new tires. review of the internet shows this is a common complaint. i think the run flat tires are a good idea, but i doubt they were actually tested to be sure that they are safe and effective. *nm | |||
| 09/27/2005 | 20000 | 4 | 06/20/2003 |
| Dunlop run flat tires made specially for 2004 and beyond toyota sienna wear out in less than 20,000 miles for numerous consumers after regular rotations and balancing. numerous reviews on www.tirerack.com from consumers complaining about the dunlop sp4000 dsst 225/60/17 tires wearing out after less than 20,000 miles. i just had to replace mine at a total cost of $1,300 - and there are no other tires that will work on this car since these tires were made specially for this car. *nm | |||
| 09/23/2005 | 1 | ||
| 2004 toyota sienna xle ltd awd purchased new with bridgestone b380 rft 225/60r17 tires. tires wear out prematurely. estimated mileage based on tread wear is 30k miles. we had a flat tire at 22,000 miles. to have even treads on all tires the dealer recommended to replace all 4 tires at a cost of $250/tire. this means is i have to spend $1000/year just to replace tires!!!*jb | |||
| 09/15/2005 | 1 | 02/21/2004 | |
| 2004 toyota sienna flat run tires have premature tread wear under normal riding conditions, my tires have exposed steel belts, toyota nor bridgestone will stand behind their product. *jb | |||
| 09/01/2005 | 19000 | 1 | 03/26/2004 |
| Run flat tires are unsafe and tread wear life is extremely short. 2004 toyota sienna xle awd limited has oe dunlop sp sport 4000t dsst 'run flat' tires. car has 19,000 miles and all 4 tires are completely bald. car has been maintained by the dealer per manufacturers instructions. 'run-flat' cars do not have spare tires, jacks or tire well for storage, so there is no way to switch to regular tires without losing the rear cargo space. i cannot afford to lose this space as this is why i purchased this vehicle. new run flat tires will cost me well over $1100 per year at this tread wear rate. the combination of these tires with this minivan seems to be a serious problem. it poses a huge expense to replace these tires regular and is a serious safety hazard to a class of owners who generally have infants or young children. nhtsa should act to require toyota and dunlop to resolve this issue satisfactorily. *jb | |||
| 08/11/2005 | 30541 | 05/19/2003 | |
| Voids and peeling of tread on all four tires. it appeared as if there were large air bubbles trapped in the tread at manufacturing. this was noticed after having only 30,000 miles on tires. had to replace with all new tires due to mfg. defect. michelin only allowed 50% toward new tires. i was fortunate not to have been killed while driving with these tires. this has really emotionally upset me considering i had just driven from fl to nh with them. *nm | |||
| 08/14/2005 | 8900 | 1 | 02/15/2004 |
| Uneven and premature wear on all 4 tires with progressively harsh and noisy ride on 2004 toyota xle limited awd minivan despite proper tire pressure and tire rotation. current mileage ~8,900 miles. *nm | |||
| 05/06/2005 | 17000 | 1 | 08/07/2004 |
| I would like to report unexpected tread degradation on my 2004 sienna xle limited awd. at 17k miles the tires needed replacing. *nm | |||
| 07/22/2005 | 17000 | 1 | 06/01/2004 |
| Toyota sienna (2004+) awd models use run-flat tires since no spare tire is provided by toyota. these run-flat tires are defective in that they wear out exceedingly fast. mine are nearly worn out at 17k miles on my 2004 sienna. at a equipment and labor replacement cost of ~ $1600 for all 4 tires, this is unacceptable. if you search the internet, this is a well known problem with the siennas using run-flats. tires should not cost me $100 per 1000 miles driven. secondary issue with the tires is the safety. i have not experieced this problem, but other owners are stating that if the tire is cut, that it needs to be replaced immediately. because run flats are new, there are hardly any places in the u.s. that stock these tires, let alone having the special equipment to install them. you'll see many owners have resorted to buying regular tires for their siennas, then purchasing a spare tire and throwing it into the back of their van. this takes away from the utility of the van a great deal, since storage is a primary selling point of minivans. please investigate this issue. tires should last ~40k miles, and since these run flats are so expensive, replacing every 15k miles puts a huge cost on the owner that toyota never warned new owners. i would expect toyota to cover replacement cost of these tires until a suitable replacement is developed, or find a way to use regular tires and store the spare somewhere on the vehicle without taking up the advertised passenger storage space. thank you for your support and assistance, -brian armer | |||
| 07/08/2005 | 03/12/2004 | ||
| All four dunlop sp sport 4000t dsst run-flat tires on my 2004 toyota sienna xle awd are completely worn after 13,800 miles. these are original tires. both toyota and dunlop do not want to take any responsibility for this issue despite the numerous complaints being made here and elsewhere reported in depth in the internet. a reasonable consumer would expect that these tires would be engineer to last more than 10k miles given they are each $300 a piece. please assist me and numerous other toyota owners with similar problems by conducting a defect investigation and ultimately assisting in a formal recall of these tires and the associated problems causing the tire failures. i am afraid that replacing the tires every year at a cost of $1400 won't solve the problem which appears to have some relationship to vehicle alignment issues as well as poor tire longevity. | |||
| 03/15/2004 | 1 | 03/15/2004 | |
| Dt: the tires are wearing out prematurely, these are the runflat tires. the tread is mostly gone, and they have only 15,000 miles on them. consumer contacted toyota and they agreed to replace the tires with michelin regular tires. consumer states that the vehicle is taking longer to stop when applying brakes because of the wear on the tires. toyota has been cooperative in helping the consumer to get an understanding of the problem with the tires. the tire failure is on all 4 tires.*ak *sb | |||
| 04/29/2005 | 22000 | 1 | 11/30/2003 |
| We purchased a toyota sienna 2004 in november 2003. i was told yesterday that the tires are so worn they are dangerous to drive on. the car is only 17 months old with 20.000 miles. we have had the car in for all its routine services. the tires have been rotated 3 times, air pressure and alignment is fine. consumers have the right to know before they purchase this product that the tire will wear down quickly and cost $1300 to replace them. three hundred dollars per tire. but most important is the safety issue. the consumer is not aware that the tires can wear so quickly and pose a hazard to themselves and their family. neither the tire makers(bridgestone nor toyota will take responsibility. we are hoping that you will look into this matter. *ak | |||
| 04/02/2005 | 20500 | 2 | 08/06/2003 |
| I am the owner of a 2004 toyota sienna le awd van. on april 2, 2005, my family and i were on a trip approximately 200 miles from home. during that trip, the light to inflate the tires came on. we inflated the tires and the light turned off. then, it came on very soon after the initial inflation. my husband took the car to several tire places, then finally a toyota dealership to treat the problem. the dealership informed us that our van was out of alignment and that two of our tires (they are of the run-flat variety) were severely worn, one even past the wear bars. at that time, our van had approximately 20,500 miles on it. we had taken it for regularly recommended servicing at a toyota dealership in our hometown, including two prior episodes of having the tires rotated. the most recent tire rotation occurred at the 15,000 mile check-up. at that time, the dealership noted no excessive wear on our tires. in fewer than 5,000 miles, apparently, the tires had worn down beyond what is safe. the consequence was the need to buy four new tires at the 20,500 mile mark. both toyota motor co. and our local toyota dealership indicated to me today upon inquiry that we can expect only approximately 20,000 miles from these tires. i am concerned that these tires can wear down so quickly and fail.*ak | |||
| 04/02/2005 | 4 | ||
| All 4 tires (dunlop run flat) on my 2004 toyota sienna awd xle limited have (according to the dealer, miller toyota of manassas) become worn on the outsides edges of the tires indicating (according to the dealer) that i have been riding around with under inflated tires and it is my fault. i informed him that the low pressure warning light never came on and that i don't think he was right. i have asked him to erplace the tires under the warranty for faulty equipment and he said that i needed to talk to the tire manufacturer. i told him no and that he needs to take it up with the regional toyota sales rep. i am in the process of doing this now. the dealer (in typical low fashion) pressured me into buying the replacements myself and not attempt any warranty claim. i declined as the 4 tires would cost me $1350 (!!!!!) to replace. that is absolutely unbelievable for minivan tires. my complaint is that this tire wear is not a unique situation as i have read many other incidents of premature tire wear for these run flat tires and that toyota needs to take responsiblity for these problems and replace the tires with something better suited to this minivan.*ak | |||
| 09/01/2004 | 14000 | 1 | 07/01/2003 |
| Brake degradation on 2004 toyota sienna. toyota sienna brakes began to severly deteriorate at 14,000 miles. pads worn beyond safe use and rotors glazed and warped. *ak | |||