Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
0701510/16/200710023698Customer support program - warranty coverage extension on certain 2004 - early 2005 my 4runner, land cruiser and sienna vehicles equipped with the optional rear (back-up) camera. *nj01/25/2008
0050308/04/200300503R100105532004 model year pre-delivery service (pds). all '04 models except prius. *tt12/01/2004
0400504/09/200410007091Owner renotification of non-completed special service campaigns and limited service campaigns. various modles including the toyota scion xb my2004. *tt05/26/2004
0010402/04/200400104R10006139Zero point calibration. *mr *tt04/22/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
03/09/201398000
 Dashboard cracked, from left to right.
03/06/2013122000
 Once opened, the vehicle door would not close. i had to use excessive force to get it to close & the only way it did so was after the power sliding door cable had snapped. had this happened while away from home, i may have had to drive home with the door open.
03/09/201398000
 Dashboard cracked, from left to right.
03/06/2013122000
 Once opened, the vehicle door would not close. i had to use excessive force to get it to close & the only way it did so was after the power sliding door cable had snapped. had this happened while away from home, i may have had to drive home with the door open.
02/15/2013145789
 My tires were getting worn out at about 20000 miles, though i took to toyota dealer ship they never identified that the problem was with the lower control arm. recently it was identified that both the lower control arms bushings were damaged and it cost more than $1100 to replace it. i understand that lower control arms were on recall but my vehicle was not part of the recall / never received recall notice.
01/30/2013130300
 Went to open the drivers side automatic sliding door on my 2004 sienna xle, the door opened about 6 inches and stopped. i got out to open it manually and it would not open. i was able to close it and that is when i saw a cable hanging down the side of the van, that's when i figured out the cable that opens the door had broke. i am now unable to use the door as it will only open about six inches. it will now cost me $1200 to get it fixed as it is about six months past the 9 yr. 120000 mile extended warrantee toyota had put on this part. i am obviously not the only one that has had this problem and am hoping the passenger side door does not go through the same issue costing me another $1200.
07/16/200750000
 I purchased a 2004 toyota sienna in july of 2007 immediately had problems with the back hatch hydraulics. toyota fixed the hatch because it was under warranty. the sliding passenger doors would be delayed but would work. i discussed it with service but the door was working so it was not documented in my file. toyota then sent a notice about the spare tire rack. i had that replaced. the sliding door cable snapped. toyota issued an extended warranty for siennas with less than 120,000 miles or 9 years. i met the nine year criteria but had too many miles on the car. toyota knows miles on the care have nothing to do with the cable malfunction. it is a material and design problem but they refuse to own up to the problem. i want to toyota to repair the doors on the van. the door will just come open. then the battery dies because the light will drain the car. we are left stranded in the cold of winter. the cost for toyota to repair the door is $2,300.00. this is absurd!! the problem is materials and design. toyota should not be allow to make its customers pay for their errors nor should they be allowed to endanger the safety and lives of its customers
07/01/20055000
 Right headlamp keeps filling with water causing severe fogging and putting my bulb out. this problem got progressively worse over a period of years and ruined the lens.i couldn't properly see on right side while driving. kept going back to dealer about it but all they would tell me was turn my headlamps on longer or for long period of time until it dried out, then laughed. they finally wore me out after a couple of years of complaining. i had also complained about my tires making a loud thumping noise after about 16,000 miles and they had told me to turn my radio up louder, then laughed again. also had a recall done there, and discovered my wheel well covering torn. they said they didn't do it but, it was the same side as the recall repair was on. they refused to repair it unless i pay for it. they=dealer= liberty toyota, burlington,nj.
12/13/201155000
 This has happen multiple times. happen last year and this year. the sliding door does not close in middle of journey which forces you to drive with kids with door open until you can get the door fixed.. last year it was with left sliding door today the right sliding door got stuck in middle of my shopping trip and we had to drive with two kids 3 yrs and 6yrs with right sliding door open to home. this is common problem on internet and highway safety should consider a public recall to this sliding door problem.
03/11/200834322
 Rear lift gate struts replaced on 3/11/2008 by toyota due to rear lift gate not staying open and closing down on top of us by itself. rear lift gate struts replaced again on 12/18/2009 by toyota due to the same thing happening. rear lift gate struts are again failing as of 12/2012. called toyota about it and they will not replace them stating they are out of warranty. the rear lift gate opens slowly, then begins to close down on top of you by itself. the rear lift gate takes great force to stop it from coming down on top of you. the safety mechanism/auto reversal does not seem to work properly as it takes a very strong person to reverse it. a woman or child could easily be crushed by the rear gate as they may not be able to force it back up. being that these new struts in 2009 were suppose to be longer lasting according to toyota, they are having to be replaced much sooner than most consumers would expect. new struts being replaced every 3 years is not what the consumer expects of longer lasting struts. at some point, someone is going to get seriously hurt or killed by these defective rear lift gate struts. thank you for your time, william and patricia yost
12/27/2012162795
 Toyota issued a recall for the power cord on the electric sliding door. the design (located on the door's exterior) exposed it to the elements and caused the cable to snap. that happened to my 2004 sienna but my van was beyond the max mileage they allowed in the recall. so we've just been using the door manually. yesterday, my son opened the door a liitle too hard and he had to pull harder than normal to get it to close. when he pulled and the door released, the door fell off!!!! we have running boards so the door was resting on the running boards. i can not believe a door would just fall off! no door should ever fall off, especially a quality toyota vehicle. this happened in my driveway, so we were okay but what if this would have happened when i was an hour away from home like i would have been today, at my son's basketball game? we would have had to have it towed and dealt with how to get my family of 5 back home. i believe this would have never happened had toyota not excluded my van from the recall due to mileage.
08/24/2012125000
 The cables on both the left and right side automated sliding passenger doors have snapped within a 4 months of one another (right side on 8/24 and the left side on 12/26) and now i am unable to open either door. the doors will not operate even manually so the only way for a passenger to get in our out of the car is through the rear lift tailgate or the front doors of the vehicle. this is not acceptable in the case of an emergency or accident. toyota extended the warranty on these components to 120k miles but this was announced after my vehicle passed that mileage. toyota is charging customers to allow the doors to be operated manually even with this being a clear safety issue. toyota needs to recall these vehicles for this condition based on the safety issues this creates for passengers. toyota service bulletin number (sb-0280-10) date of bulletin : oct 04, 2010 nhtsa item number : 10036906 component : structure:body:door summary : toyota: some vehicles may exhibit a condition where one or both sliding doors do not open or close smoothly. inspect the sliding door lock assemblies and replace the affected components as needed, according to the listed instructions. *pe
12/27/2012162795
 Toyota issued a recall for the power cord on the electric sliding door. the design (located on the door's exterior) exposed it to the elements and caused the cable to snap. that happened to my 2004 sienna but my van was beyond the max mileage they allowed in the recall. so we've just been using the door manually. yesterday, my son opened the door a liitle too hard and he had to pull harder than normal to get it to close. when he pulled and the door released, the door fell off!!!! we have running boards so the door was resting on the running boards. i can not believe a door would just fall off! no door should ever fall off, especially a quality toyota vehicle. this happened in my driveway, so we were okay but what if this would have happened when i was an hour away from home like i would have been today, at my son's basketball game? we would have had to have it towed and dealt with how to get my family of 5 back home. i believe this would have never happened had toyota not excluded my van from the recall due to mileage.
08/24/2012125000
 The cables on both the left and right side automated sliding passenger doors have snapped within a 4 months of one another (right side on 8/24 and the left side on 12/26) and now i am unable to open either door. the doors will not operate even manually so the only way for a passenger to get in our out of the car is through the rear lift tailgate or the front doors of the vehicle. this is not acceptable in the case of an emergency or accident. toyota extended the warranty on these components to 120k miles but this was announced after my vehicle passed that mileage. toyota is charging customers to allow the doors to be operated manually even with this being a clear safety issue. toyota needs to recall these vehicles for this condition based on the safety issues this creates for passengers. toyota service bulletin number (sb-0280-10) date of bulletin : oct 04, 2010 nhtsa item number : 10036906 component : structure:body:door summary : toyota: some vehicles may exhibit a condition where one or both sliding doors do not open or close smoothly. inspect the sliding door lock assemblies and replace the affected components as needed, according to the listed instructions. *pe
12/27/2012162795
 Toyota issued a recall for the power cord on the electric sliding door. the design (located on the door's exterior) exposed it to the elements and caused the cable to snap. that happened to my 2004 sienna but my van was beyond the max mileage they allowed in the recall. so we've just been using the door manually. yesterday, my son opened the door a liitle too hard and he had to pull harder than normal to get it to close. when he pulled and the door released, the door fell off!!!! we have running boards so the door was resting on the running boards. i can not believe a door would just fall off! no door should ever fall off, especially a quality toyota vehicle. this happened in my driveway, so we were okay but what if this would have happened when i was an hour away from home like i would have been today, at my son's basketball game? we would have had to have it towed and dealt with how to get my family of 5 back home. i believe this would have never happened had toyota not excluded my van from the recall due to mileage.
08/24/2012125000
 The cables on both the left and right side automated sliding passenger doors have snapped within a 4 months of one another (right side on 8/24 and the left side on 12/26) and now i am unable to open either door. the doors will not operate even manually so the only way for a passenger to get in our out of the car is through the rear lift tailgate or the front doors of the vehicle. this is not acceptable in the case of an emergency or accident. toyota extended the warranty on these components to 120k miles but this was announced after my vehicle passed that mileage. toyota is charging customers to allow the doors to be operated manually even with this being a clear safety issue. toyota needs to recall these vehicles for this condition based on the safety issues this creates for passengers. toyota service bulletin number (sb-0280-10) date of bulletin : oct 04, 2010 nhtsa item number : 10036906 component : structure:body:door summary : toyota: some vehicles may exhibit a condition where one or both sliding doors do not open or close smoothly. inspect the sliding door lock assemblies and replace the affected components as needed, according to the listed instructions. *pe
12/21/2012135000
 Automatic sliding side door cable snapped door slide closed on a child entering. van was parked on a slight hill door was already open child entering door of van when cable that opens and closes door snapped and released door and door slid close slamming the child up against the door pillar between front passenger door and sliding side door.
01/10/201170000
 One rear sliding door comes open after latching (once when the sienna had started moving) and can only be securely closed by an adult standing outside of the door, pushing when it latches and quickly hitting the power locks. the opposite rear sliding door: after it fully opens, it bounces back and begins to close again. a child cannot stop it; an adult must stand there and use full force to stop it from closing. there has been more than one incident where a child was nearly caught by the closing door and only missed injury when his mother simultaneously pushed him back into the vehicle and put herself between the moving door and the body of the sienna. originally this was happening intermittently but is now nearly constant. originally toyota denied knowledge of an issue, and then sent a toyota cares warranty enhancement notice for 04-07 siennas with this issue. broadway toyota required that we pay for an hour of labor ($95) to check out the problem, and says that it isn't covered on one side because it is a different part than what is covered (although the problem is the same) and on the other unless we have cosmetic damage repaired first, and then perhaps not the other side either. so they made money and did nothing and we still have a dangerous vehicle.
11/08/2012135914
 Manufacturer design flaw leads to jammed sliding doors, possibly locking passengers inside. numerous complaints online. toyota apparently acknowledges the problem as it has extended warranty on those parts to 9 yrs or 120k miles. mailing letters ealier this year. i received notice from them when my car had 7 yrs / 130k miles. i think they are not being proactive enough with an issue that rendered one of my doors inoperational. it is not that i can't use the electric door opening mechanism, the defect also impedes the door from opening at all. i think it becomes a safety hazard and should be covered no matter when. it is not my fault it took them several years to acknowledge the problem - my car would be covered had them mailed the letter one year before.
09/11/201288000
 Our 2004 sienna's driver-side manual-slider door does not latch properly. 2 of the 3 bolts have become detached. toyota states that this is not covered under the rear sliding door latch assembly warranty enhancement notice, although detached bolts and failure of the rear sliding door to properly latch is clearly a latch assembly issue. this is also a significant safety concern as my son rides in that side of the car and if the door would become unlatched while driving he could be injured not to mention causing an accident as i (the driver) attempt to control/assess the problem and protect my son in a moving vehicle. my door open dash lights are constantly on and this is a distraction while driving not to mention when i ignore the lights because of this persistent problem, i may be missing other door-open issues. there are online posts of other sienna owners who have experienced the same problem. is it possible to urge toyota to make this obvious latching defect covered under the warranty enhancement program or to recall affected vehicles?
06/27/20069177
 I am original owner of 2004 toyota sienna xle limitted and been always garaged started developing cracks on dashboard on the driver's side by the ac vent and above steering wheel. i am concerned about this cracks as potentially preventing airbags from deploying properly or may be deploying prematurely. *this is safety problem! dashboard cracks was noticed at 60,000 mileage and the manufacturer was made aware of the failure and a complaint was filed. thousands owners of toyota sienna 2004 have same problem with cracks on dashboard with spreading all over to passenger side in airbag area-
09/05/2010105000
 Side door stop functioning
06/01/20091
 The dashboard is cracking and splitting and may affect the deployment of the airbags. *tr
06/01/2009
 The dashboard is cracking and splitting and may affect the deployment of the airbags.
07/15/200853000
 This concerns me as a safety issue. the dash on my sienna 2004 has cracks everywhere. in summer 2008 is when i saw the first crack. four years later they are all over the front dash, in the driver side as well as in the passenger side. i have seen through the web that this is a common problem for this same make and model, so i decided to file this complaint. it concerns me that this cracks can potentially prevent airbags from deploying properly or prematurely and cause injure. i did ask toyota for a quote to fix this problem since my warranty expired and it was too costly $2000.+. i do like my car and would like to keep it as long as i can but besides the dash looking awful it make me nervous that this might cause an accident. hope toyota finds a way to fix this. thanks
09/03/2012120000
 The electric sliding door cable is fraying and the door does not open or close properly.
08/23/2012150000
 The automatic sliding passenger doors on both sides of my toyota sienna xle have stopped working. i first reported a problem to toyota in 2011 when the sliding door behind the driver seat stopped working. toyota refused to cover the repair (my van had 129,000 miles on it). due to the $1,500 cost to replace the whole motor assembly, i had the cable cut by a repair specialist so the door could be operated manually. last week, the other passenger door stopped working and will not open at all. toyota informed me today that, although they recently extended the warranty to 120,000 / 9 years; my vehicle was outside that warranty as well. the fact that the doors become inoperable (once the cable stops working one cannot open or close the door without great effort - and even then it may not work) is an unacceptable defect and a safety hazard. the one door that is now on manual mode (since the cable was disconnected) is still cumbersome to open and close. if my children were younger, it would definitey be a safety hazard because they would not be able to do it independently (too heavy). toyota needs to acknowledge and recall the vehicles with this safety hazard. based on the reported number of complaints, it appears the issue is caused or exacerbated by poor design of the mechanism.
03/01/201277000
 About 5 months ago i realized the driver's side door started making a clicking noise when opening and closing. last week i learned it was the welding that cracked inside the door frame. as per all the complaints on the internet i believe toyota needs to reissue an extended warranty on this part.
08/16/2012150000
 Driver's side door with loud popping noise with every opening and closing and jar of the door with these noises.
06/05/201262960
 Our 2004 sienna van was at the dealership for a repair under
02/16/2010105000
 The van's passenger rear door cable frayed causing the door to be inoperable and unable to open. this is a definite safety hazard since my 4 year child rides in the back of the vehicle. evidently there was an extended warranty issued just last month but conveniently enough my van falls within the year range but just outside of the mileage threshold for coverage.
01/08/2010115000
 I have a 2004 sienna xle limited that has always been garage kept and very well taken care of. the dash on the passenger side above the airbag has been cracking for sometime now and what once started as a small crack, is now a spiderweb of cracks that extends over the entire passenger side of the dash. when searching on the internet for a used dash i came across the following thread: http://www.automotiveforums.com/t959673-discuss2004_sienna_cracked_dashboard.html and discovered this is not an isolated incident, that it has, in fact, occurred in many 04 sienna's. i, along with many others feel this is a saftety hazard due to what would happen to the already cracked dash if the airbag were to deploy. i have called toyota and registered a complaint and was assigned case #: 1207232487. i have also emailed toyota with a complaint as well. because of the number of incidents, i believe toyota should issue a recall. i need a new dash, and because it's obvioulsy a manufacturer's defect,
10/01/2010
 In fall 2010 the passenger side rear sliding door in my 2004 toyota sienna, which is automatic, began not opening and not closing when the automatic button was pushed or when the handle was pulled which automatically triggers the motor to start. i figured it was the motor going bad so i turned it off and began using it manually. i took it into a toyota dealership in january 2011. i was told it would cost $80 for a diagnostic test which i couldn't afford at the time. he said depending on what they found a new motor and cable could run anywhere between $500 and $1800. he then told me that sometimes dirt gets built up in the track of the door which can make it hard for the motor to open/close and he showed me how to wash it out. i did but it didn't help. i continued to use it manually. in the spring of 2011 the door got jammed part way open. i could not get it to open or close. after looking at the door myself i noticed a bolt on the back of the door where the cable runs looked loose and when i finally got the door to shut, i watched the cable and saw that it was not working as it should. i took it to a mechanic who replaced the bolt, this mechanic said that the motor was working fine. it was a cable issue. i decided to stop using the door completely because i was worried the cable would break or it would ruin the motor. on march 13, 2012 while we were in another city a friend unknowingly opened the door and it got stuck open again. it was stuck open about 6 inches. we were stuck in another city with no way to get home. i have since found countless reports online about this issue in 2004-2007 toyota siennas. why isn't there a recall? clearly this is a safety issue. what if there was a car accident/fire and we could not escape because that door would not open -- i have 3 kids in carseats still. or a child accidently opens the door while its moving and it gets stuck.
06/15/201299000
 Passenger door makes noise (hinges) and toyota don't cover it. i did received a notice from toyota that they cover 120k milage / 9 years for sliding door problem not for driver door. the dealer is asking me about $2,500 to change the door. it's not fair. toyota need to fix their problem!!!
07/02/201229168
 Driver side door started making load popping and creaking noises when opening and closing. brought the van to the dealer for service and was told that the welds inside the door were broken. service manager informed me that it was a manufacturing defect and recommended i call toyota customer service. toyota admitted it was due to a defect but since i was out of warranty they would do nothing to fix it. doors should last for the lifetime of a car and don't break from normal wear and tear. toyota had extended the warranty for the doors but my car is still past that period. by extending the warranty toyota has already admitted that the doors are defective. just because it took mine 8 years to break, they are telling me that i need to spend over $2000 to replace the door. toyota should be forced to repair these doors. no reasonable consumer would buy a vehicle with the knowledge that a basic, yet hugely expensive part, such as a door could likely break irreparably in the normal lifetime of a car. this is not one of the expensive automatic sliding doors (although those also seem to break). this is the basic driver side door like the ones that have been put in cars for the last hundred years. toyota needs to address this problem for their customers.
07/05/2012125000
 Toyota sienna automatic sliding door failed. the door is unable to be opened even in manual mode. used the key fob and the cable just snapped. this is a design flaw and a serious safety issue as my children need to climb over seats to exit through the only door that works as my babies car seat was in that spot. in an emergency this is a serious hazard and is just waiting for disaster to happen.
07/02/2012130000
 The cable on my passenger side sliding door broke, rendering my door inoperable. it will open 8 inches at most, which prevented me access to my child's car seat. i inquired with toyota after learning online that there has been a warranty extension for this problem, since it seems that it has been a pervasive issue with the siennas. the dealership informed me that the limit for the warranty extension is 9 years or 120,000 miles. since my car has 130,000 miles (i bought it used in 2011 with 123,000 miles), i do not qualify for the warranty extension. the estimate provided to me was $1500 to repair it. if the other door's cable snaps, which seems likely given the plethora of personal accounts of this problem you'll find with a google search, it will cost another $1500. i cannot afford $1500 to fix one door, much less a double when the other door cable goes. this is a safety issue. although it will not open, my door closed just fine. i understand there are many others who are not as lucky and get stuck away from home with a sliding door that will not close. toyota has acknowledged that there is a big problem with these vans, as evidenced by the warranty extension for this issue. why are they being allowed to limit the fixing of this safety issue to only vehicles under a certain mileage?
06/01/201190000
 I was driving my van when i noticed the ac was not blowing cold air, it was more cool than cold. then it would blow hot air on occasion then it would eventually blow cold air again. eventually the air wasnt cold at all and it would constantly blow hot air. this was very unconfortable due to the fact that it was summer and i live in florida. i took it to a mechanic and he told me it was the compressor, so i had it replaced. the ac was blowing cold again, this lasted for about 12 months. the same issue started to happen again. first cool air then on and off hot air and now nothing but hot air. i took it back to my mechanic and he told me it might be the relays, i replaced both of the relays and the air is still not cold. i then found out that it was the compressor again. i cannot afford to replace the compressor and im afraid to replace it if the problem will just continue. i feel a recall for the faulty part is in store. i am aware the vehicle itself is a few years old but my other vehicle is a 99 and i have no problems with the ac other than i have to turn it off at times because its too cold. ive gone to online forums and read up on the 2004 toyota siennas and found out that i am not the only one with an ac problem. this problem is with many more vans.
03/13/2012103000
 On march 13, 2012, the driver's side sliding door was seriously stuck in the open position. it would start to close, but then pop back. it would not close in manual mode either. since then, it's happened one additional time. eventually, we were able to forcefully shut the door. today, may 17, 2012, the dealer (tansky toyota in columbus, ohio) inspected the door but didn't do anything because it wasn't symptomatic at the time of my appointment. i'm left hoping that the door will get stuck again (and when i'm near the dealer) before the new limited warranty extension (a toyota customer support program) expires for my vehicle. given the safety issues, i suggest a forced recall to best protect the owners for the life of the car.
11/19/2011120000
 Car rolled back while on a slope with parking brake fully applied, in park, and engine off. rolled back about 6-9 inches as soon as footbrake was released, with a child immediately behind car at that time. i later found the problem is a worn rear differential front support arm used on all sienna awd's, and likely other toyota's that share the same awd drivetrain design. per the toyota owner boards, it apparently commonly fails and sells for over $200 for just the part. however, it really concerns me here because when it fails, it allows play in the driveline, which then results in the car being able to roll for 6 inches plus even w/ parking brake applied until it reaches the limit of its play. on a slope and with someone just in front or behind the car that could result in serious injury or even death by either impact or crushing. dangerous design and poor reliability.
04/29/201287592
 Tail gait dropped without warning falling 4 times and striking operator on head. item was recalled in 2008 and toyota is failing to make the repair under the recall. this recall should cover this incident as it is still the same problem and is dangerous. the fix was not performed properly otherwise the safety would work and the tail gait would not drop onto the operators head.
11/19/2011120000
 Car rolled back while on a slope with parking brake fully applied, in park, and engine off. rolled back about 6-9 inches as soon as footbrake was released, with a child immediately behind car at that time. i later found the problem is a worn rear differential front support arm used on all sienna awd's, and likely other toyota's that share the same awd drivetrain design. per the toyota owner boards, it apparently commonly fails and sells for over $200 for just the part. however, it really concerns me here because when it fails, it allows play in the driveline, which then results in the car being able to roll for 6 inches plus even w/ parking brake applied until it reaches the limit of its play. on a slope and with someone just in front or behind the car that could result in serious injury or even death by either impact or crushing. dangerous design and poor reliability.
04/29/201287592
 Tail gait dropped without warning falling 4 times and striking operator on head. item was recalled in 2008 and toyota is failing to make the repair under the recall. this recall should cover this incident as it is still the same problem and is dangerous. the fix was not performed properly otherwise the safety would work and the tail gait would not drop onto the operators head.
11/19/2011120000
 Car rolled back while on a slope with parking brake fully applied, in park, and engine off. rolled back about 6-9 inches as soon as footbrake was released, with a child immediately behind car at that time. i later found the problem is a worn rear differential front support arm used on all sienna awd's, and likely other toyota's that share the same awd drivetrain design. per the toyota owner boards, it apparently commonly fails and sells for over $200 for just the part. however, it really concerns me here because when it fails, it allows play in the driveline, which then results in the car being able to roll for 6 inches plus even w/ parking brake applied until it reaches the limit of its play. on a slope and with someone just in front or behind the car that could result in serious injury or even death by either impact or crushing. dangerous design and poor reliability.
04/29/201287592
 Tail gait dropped without warning falling 4 times and striking operator on head. item was recalled in 2008 and toyota is failing to make the repair under the recall. this recall should cover this incident as it is still the same problem and is dangerous. the fix was not performed properly otherwise the safety would work and the tail gait would not drop onto the operators head.
11/19/2011120000
 Car rolled back while on a slope with parking brake fully applied, in park, and engine off. rolled back about 6-9 inches as soon as footbrake was released, with a child immediately behind car at that time. i later found the problem is a worn rear differential front support arm used on all sienna awd's, and likely other toyota's that share the same awd drivetrain design. per the toyota owner boards, it apparently commonly fails and sells for over $200 for just the part. however, it really concerns me here because when it fails, it allows play in the driveline, which then results in the car being able to roll for 6 inches plus even w/ parking brake applied until it reaches the limit of its play. on a slope and with someone just in front or behind the car that could result in serious injury or even death by either impact or crushing. dangerous design and poor reliability.
04/29/201287592
 Tail gait dropped without warning falling 4 times and striking operator on head. item was recalled in 2008 and toyota is failing to make the repair under the recall. this recall should cover this incident as it is still the same problem and is dangerous. the fix was not performed properly otherwise the safety would work and the tail gait would not drop onto the operators head.
01/12/201294800
 The right sliding door became stuck about half open. it took about 30 minutes to get door to move while standing outside in the cold and my three small children insided aksing that i close the door. took vehicle to local mechanic and they contacted toyota dealer who advised that the door motor/cable assembly would need to be replaced. after doing some research it appears that this is a known saftey problem that is not being addressed either with a recall or voluntary saftey recall by toyota.
10/06/2010122300
 Cracks in the dashboard noted over area where airbags are located.
01/12/201294800
 The right sliding door became stuck about half open. it took about 30 minutes to get door to move while standing outside in the cold and my three small children insided aksing that i close the door. took vehicle to local mechanic and they contacted toyota dealer who advised that the door motor/cable assembly would need to be replaced. after doing some research it appears that this is a known saftey problem that is not being addressed either with a recall or voluntary saftey recall by toyota.
10/06/2010122300
 Cracks in the dashboard noted over area where airbags are located.
01/12/201294800
 The right sliding door became stuck about half open. it took about 30 minutes to get door to move while standing outside in the cold and my three small children insided aksing that i close the door. took vehicle to local mechanic and they contacted toyota dealer who advised that the door motor/cable assembly would need to be replaced. after doing some research it appears that this is a known saftey problem that is not being addressed either with a recall or voluntary saftey recall by toyota.
10/06/2010122300
 Cracks in the dashboard noted over area where airbags are located.
03/22/2011130000
 In 2009 one of the automatic door engines of my 2004 sienna le failed and needed to be replaced for approximately $1000. last month, the same door, passenger side, failed to open or close, and is completely inoperable at present. a diagnostic from toyota revealed that the cables need to be replaced but they don't come by themselves and have to be purchased with the bracket and hinges that come with it. it is labor intensive; they would have to keep the van for 1.5 days and the total cost of the repair is $1500. toyota will not offer $ assistance despite the fact that dozens and maybe hundreds of sienna owners have the same problem. i have at least 6 friends with door problems on their siennas. this needs to become a recall; it is a safety issue in that kids can not get out of the car in case of an emergency. if i buy a car with an automatic door it needs to work, and i've already had to repair the door engine once. please assist in making this a recall. thanks!
10/06/2010122300
 Cracks in the dashboard noted over area where airbags are located.
03/22/2011130000
 In 2009 one of the automatic door engines of my 2004 sienna le failed and needed to be replaced for approximately $1000. last month, the same door, passenger side, failed to open or close, and is completely inoperable at present. a diagnostic from toyota revealed that the cables need to be replaced but they don't come by themselves and have to be purchased with the bracket and hinges that come with it. it is labor intensive; they would have to keep the van for 1.5 days and the total cost of the repair is $1500. toyota will not offer $ assistance despite the fact that dozens and maybe hundreds of sienna owners have the same problem. i have at least 6 friends with door problems on their siennas. this needs to become a recall; it is a safety issue in that kids can not get out of the car in case of an emergency. if i buy a car with an automatic door it needs to work, and i've already had to repair the door engine once. please assist in making this a recall. thanks!
03/30/2012103700
 Recently purchased a used 04 toyota sienna and the passenger power sliding door does not work and sticks when using the exterior handle. this should be considered a safety issue as in an emergency its a gamble whether or not the door could open. we currently just use the manual driver side door as the fix fir this from the dealership is between $1000 - $2000...
03/16/201284000
 The rear power door hatch wont stay open in cold weather, it will open and then immediatly start to close causing several heads to be hit. this happens everytime it is cold. also now my remote and the interior button wont open the door at all, it has to be done manually.
03/10/2012
 Our passenger side rear door stopped opening and closing with the remote or inside buttons 4 days ago but we could open and close it manually. as of this morning it will no longer unlock to allow us to open the door. my children are required to exit that side of the car at school drop off so this is now dangerous for them to have to get out on the driver side and walk around the car. i also worry that if we were in an accident my children would not be able to exit the car from the right side.
02/23/2012
 The cable on my 2004 toyota sienna sliding door snapped. first the remote buttons failed to open the door and then shortly after the door will not open at all either from the outside or the inside because the cable snapped. i can see the broken cable underneath the rear window. toyota is telling me they want about $2k to fix the problem. i have read that this is a pretty common problem for this vehicle and am surprised that the manufacturer is not offering to have the repair fully or at least partially paid for by them.
03/10/2012
 Our passenger side rear door stopped opening and closing with the remote or inside buttons 3 days ago but we could open and close it manually. as of this morning it will no longer unlock, therefore we can not even get the door open. my children are required to exit that side of the car at school drop off so this is now a dangerous for them to have to get out on the driver side and walk around the car.
03/10/2012
 Our passenger side rear door stopped opening and closing with the remote or inside buttons 4 days ago but we could open and close it manually. as of this morning it will no longer unlock to allow us to open the door. my children are required to exit that side of the car at school drop off so this is now dangerous for them to have to get out on the driver side and walk around the car. i also worry that if we were in an accident my children would not be able to exit the car from the right side.
02/23/2012
 The cable on my 2004 toyota sienna sliding door snapped. first the remote buttons failed to open the door and then shortly after the door will not open at all either from the outside or the inside because the cable snapped. i can see the broken cable underneath the rear window. toyota is telling me they want about $2k to fix the problem. i have read that this is a pretty common problem for this vehicle and am surprised that the manufacturer is not offering to have the repair fully or at least partially paid for by them.
03/10/2012
 Our passenger side rear door stopped opening and closing with the remote or inside buttons 3 days ago but we could open and close it manually. as of this morning it will no longer unlock, therefore we can not even get the door open. my children are required to exit that side of the car at school drop off so this is now a dangerous for them to have to get out on the driver side and walk around the car.
03/10/2012
 Our passenger side rear door stopped opening and closing with the remote or inside buttons 4 days ago but we could open and close it manually. as of this morning it will no longer unlock to allow us to open the door. my children are required to exit that side of the car at school drop off so this is now dangerous for them to have to get out on the driver side and walk around the car. i also worry that if we were in an accident my children would not be able to exit the car from the right side.
02/23/2012
 The cable on my 2004 toyota sienna sliding door snapped. first the remote buttons failed to open the door and then shortly after the door will not open at all either from the outside or the inside because the cable snapped. i can see the broken cable underneath the rear window. toyota is telling me they want about $2k to fix the problem. i have read that this is a pretty common problem for this vehicle and am surprised that the manufacturer is not offering to have the repair fully or at least partially paid for by them.
03/10/2012
 Our passenger side rear door stopped opening and closing with the remote or inside buttons 3 days ago but we could open and close it manually. as of this morning it will no longer unlock, therefore we can not even get the door open. my children are required to exit that side of the car at school drop off so this is now a dangerous for them to have to get out on the driver side and walk around the car.
03/10/2012
 Our passenger side rear door stopped opening and closing with the remote or inside buttons 4 days ago but we could open and close it manually. as of this morning it will no longer unlock to allow us to open the door. my children are required to exit that side of the car at school drop off so this is now dangerous for them to have to get out on the driver side and walk around the car. i also worry that if we were in an accident my children would not be able to exit the car from the right side.
02/23/2012
 The cable on my 2004 toyota sienna sliding door snapped. first the remote buttons failed to open the door and then shortly after the door will not open at all either from the outside or the inside because the cable snapped. i can see the broken cable underneath the rear window. toyota is telling me they want about $2k to fix the problem. i have read that this is a pretty common problem for this vehicle and am surprised that the manufacturer is not offering to have the repair fully or at least partially paid for by them.
03/10/2012
 Our passenger side rear door stopped opening and closing with the remote or inside buttons 3 days ago but we could open and close it manually. as of this morning it will no longer unlock, therefore we can not even get the door open. my children are required to exit that side of the car at school drop off so this is now a dangerous for them to have to get out on the driver side and walk around the car.
02/08/201192000
 The drivers side passanger door sometimes would close on it's own after opened. i took it to dealership & of course worked as normal. in may 2011 i returned to the dealership, because while i was out shopping the door would not close, i closed as best i could, but would open on it's own going up a hill or on turns. dealership said my warranty expired in april. they could not get the door to fully close, which meant i had to turn off my power doors or the alarm would sound non-stop, the inside & outside lights would not go off. i drive this van at risk of the door opening at any time, but, it's what i own. the dealership and myself has asked toyota to repair, they refuse - cost $3000.00!!! cable, motor, hinge - all rusted out! i have researched this problem on the internet and have found thousands of complaints on 2004 & 2005 - same issue. this should be a recall by toyota, paid by them! when is someone going to listen and make toyota responsible for this matter. i travel with my dogs and young children in my vehicle, it has eliminated one seat in my van, i can't let anyone sit there. nhtsa you need to do something for all of us that are having this issue and don't have $3,000 to pay for repair, a repair that we should not have to pay anyway! wake up toyota, you are gonna be loosing lots of customers over this one, i know it's my last toyota, hello honda or nissan! i will never recommend toyota to anyone.
03/10/2012
 Our passenger side rear door stopped opening and closing with the remote or inside buttons 3 days ago but we could open and close it manually. as of this morning it will no longer unlock, therefore we can not even get the door open. my children are required to exit that side of the car at school drop off so this is now a dangerous for them to have to get out on the driver side and walk around the car.
02/08/201192000
 The drivers side passanger door sometimes would close on it's own after opened. i took it to dealership & of course worked as normal. in may 2011 i returned to the dealership, because while i was out shopping the door would not close, i closed as best i could, but would open on it's own going up a hill or on turns. dealership said my warranty expired in april. they could not get the door to fully close, which meant i had to turn off my power doors or the alarm would sound non-stop, the inside & outside lights would not go off. i drive this van at risk of the door opening at any time, but, it's what i own. the dealership and myself has asked toyota to repair, they refuse - cost $3000.00!!! cable, motor, hinge - all rusted out! i have researched this problem on the internet and have found thousands of complaints on 2004 & 2005 - same issue. this should be a recall by toyota, paid by them! when is someone going to listen and make toyota responsible for this matter. i travel with my dogs and young children in my vehicle, it has eliminated one seat in my van, i can't let anyone sit there. nhtsa you need to do something for all of us that are having this issue and don't have $3,000 to pay for repair, a repair that we should not have to pay anyway! wake up toyota, you are gonna be loosing lots of customers over this one, i know it's my last toyota, hello honda or nissan! i will never recommend toyota to anyone.
09/01/2011100000
 The sliding door has a faulty door hinge and a broken cable.
02/08/201192000
 The drivers side passanger door sometimes would close on it's own after opened. i took it to dealership & of course worked as normal. in may 2011 i returned to the dealership, because while i was out shopping the door would not close, i closed as best i could, but would open on it's own going up a hill or on turns. dealership said my warranty expired in april. they could not get the door to fully close, which meant i had to turn off my power doors or the alarm would sound non-stop, the inside & outside lights would not go off. i drive this van at risk of the door opening at any time, but, it's what i own. the dealership and myself has asked toyota to repair, they refuse - cost $3000.00!!! cable, motor, hinge - all rusted out! i have researched this problem on the internet and have found thousands of complaints on 2004 & 2005 - same issue. this should be a recall by toyota, paid by them! when is someone going to listen and make toyota responsible for this matter. i travel with my dogs and young children in my vehicle, it has eliminated one seat in my van, i can't let anyone sit there. nhtsa you need to do something for all of us that are having this issue and don't have $3,000 to pay for repair, a repair that we should not have to pay anyway! wake up toyota, you are gonna be loosing lots of customers over this one, i know it's my last toyota, hello honda or nissan! i will never recommend toyota to anyone.
09/01/2011100000
 The sliding door has a faulty door hinge and a broken cable.
02/08/201192000
 The drivers side passanger door sometimes would close on it's own after opened. i took it to dealership & of course worked as normal. in may 2011 i returned to the dealership, because while i was out shopping the door would not close, i closed as best i could, but would open on it's own going up a hill or on turns. dealership said my warranty expired in april. they could not get the door to fully close, which meant i had to turn off my power doors or the alarm would sound non-stop, the inside & outside lights would not go off. i drive this van at risk of the door opening at any time, but, it's what i own. the dealership and myself has asked toyota to repair, they refuse - cost $3000.00!!! cable, motor, hinge - all rusted out! i have researched this problem on the internet and have found thousands of complaints on 2004 & 2005 - same issue. this should be a recall by toyota, paid by them! when is someone going to listen and make toyota responsible for this matter. i travel with my dogs and young children in my vehicle, it has eliminated one seat in my van, i can't let anyone sit there. nhtsa you need to do something for all of us that are having this issue and don't have $3,000 to pay for repair, a repair that we should not have to pay anyway! wake up toyota, you are gonna be loosing lots of customers over this one, i know it's my last toyota, hello honda or nissan! i will never recommend toyota to anyone.
09/01/2011100000
 The sliding door has a faulty door hinge and a broken cable.
02/01/2011135000
 Power locked up due to metal wire connecting it to the motor is shredded. the metal wire has some black coating that has worn off and the metal exposed looks rusted and caused it to break. the door can only open partially causing ingress issues.
02/08/201192000
 The drivers side passanger door sometimes would close on it's own after opened. i took it to dealership & of course worked as normal. in may 2011 i returned to the dealership, because while i was out shopping the door would not close, i closed as best i could, but would open on it's own going up a hill or on turns. dealership said my warranty expired in april. they could not get the door to fully close, which meant i had to turn off my power doors or the alarm would sound non-stop, the inside & outside lights would not go off. i drive this van at risk of the door opening at any time, but, it's what i own. the dealership and myself has asked toyota to repair, they refuse - cost $3000.00!!! cable, motor, hinge - all rusted out! i have researched this problem on the internet and have found thousands of complaints on 2004 & 2005 - same issue. this should be a recall by toyota, paid by them! when is someone going to listen and make toyota responsible for this matter. i travel with my dogs and young children in my vehicle, it has eliminated one seat in my van, i can't let anyone sit there. nhtsa you need to do something for all of us that are having this issue and don't have $3,000 to pay for repair, a repair that we should not have to pay anyway! wake up toyota, you are gonna be loosing lots of customers over this one, i know it's my last toyota, hello honda or nissan! i will never recommend toyota to anyone.
09/01/2011100000
 The sliding door has a faulty door hinge and a broken cable.
02/01/2011135000
 Power locked up due to metal wire connecting it to the motor is shredded. the metal wire has some black coating that has worn off and the metal exposed looks rusted and caused it to break. the door can only open partially causing ingress issues.
12/27/2011128000
 Cable snapped on right hand power sliding door opener. the cable protective coating had shown signs of cracking and allowing the cable to rust and ultimately fail.. the door would not open and close properly until the cable was cut. the cost to repair this through the dealer is approximately $1800! the part alone is $1200! the fact that there is a recall for rusted tire cable that presents a hazard, leaves me to believe that toyota did not adequately test their cables that are exposed to road salt conditions. i would have no problem replacing the faulty component if the price was somewhat reasonable..
12/28/2011
 Dashboard is cracked in multiples places, and i am concerned that this would allow the air bags to deploy unintentionally hence creating an accident. the situation with the cracks continues to the extent that there are cracks across the whole dashboard, again in multiple places.
12/27/2011128000
 Cable snapped on right hand power sliding door opener. the cable protective coating had shown signs of cracking and allowing the cable to rust and ultimately fail.. the door would not open and close properly until the cable was cut. the cost to repair this through the dealer is approximately $1800! the part alone is $1200! the fact that there is a recall for rusted tire cable that presents a hazard, leaves me to believe that toyota did not adequately test their cables that are exposed to road salt conditions. i would have no problem replacing the faulty component if the price was somewhat reasonable..
12/28/2011
 Dashboard is cracked in multiples places, and i am concerned that this would allow the air bags to deploy unintentionally hence creating an accident. the situation with the cracks continues to the extent that there are cracks across the whole dashboard, again in multiple places.
12/27/2011128000
 Cable snapped on right hand power sliding door opener. the cable protective coating had shown signs of cracking and allowing the cable to rust and ultimately fail.. the door would not open and close properly until the cable was cut. the cost to repair this through the dealer is approximately $1800! the part alone is $1200! the fact that there is a recall for rusted tire cable that presents a hazard, leaves me to believe that toyota did not adequately test their cables that are exposed to road salt conditions. i would have no problem replacing the faulty component if the price was somewhat reasonable..
12/28/2011
 Dashboard is cracked in multiples places, and i am concerned that this would allow the air bags to deploy unintentionally hence creating an accident. the situation with the cracks continues to the extent that there are cracks across the whole dashboard, again in multiple places.
12/27/2011128000
 Cable snapped on right hand power sliding door opener. the cable protective coating had shown signs of cracking and allowing the cable to rust and ultimately fail.. the door would not open and close properly until the cable was cut. the cost to repair this through the dealer is approximately $1800! the part alone is $1200! the fact that there is a recall for rusted tire cable that presents a hazard, leaves me to believe that toyota did not adequately test their cables that are exposed to road salt conditions. i would have no problem replacing the faulty component if the price was somewhat reasonable..
12/28/2011
 Dashboard is cracked in multiples places, and i am concerned that this would allow the air bags to deploy unintentionally hence creating an accident. the situation with the cracks continues to the extent that there are cracks across the whole dashboard, again in multiple places.
01/15/2012120000
 The passenger power sliding door began making a terrible noise. when we looked into the matter, we saw that the mechanism that controls this is a cable that is exposed to the elements. the cable had rusted and snapped. this is obviously a very poor design and should be recalled.
06/01/2011
 My 2004 toyota sienna xle driver door weld is broken. the passenger door window only opens half way and sometimes the door does not open all the way because of the broken weld. at first it was only a popping sound coming from the weld and then the piece broke. now the door gets jammed occasionally.
01/10/200640000
 The electric door (passenger side) intermittantly worked for years, sometimes it worked, sometimes it did not. finally it quit working. the rear fan goes on and off at will. there is an electrical short. my rear tail light on driver's side is always out, even after replacing it multiple times. the trunk door lost all its hydraulic lift and actually hit me in the head. it has no hydraulics left now and is very hard to lift. the lighted buttons by the front windshield where you operate the garage door, electric door - burnt out at probably 37,000 miles and were ridiculous to replace. the door locks are all screwed up. hard to unlock the driver's door manually with a key, have to unlock from passenger side. the door clicker does not work. batteries have been replaced multiple times and the clicker quit working shortly after, again an electrical short of some sort??? so no clicker, no electric door, no trunk lift, no dome lighting, no tail light, not to mention all the recalls that van had (extra tire, seatbelts, door issues). i had to replace my radiator?? cause it was leaking. van currently has 126,000 miles on it. it is by far the worst quality vehicle i have ever owned. i have owned an 80s toyota corolla which was fine, saturn, acura integra, ford explorer, also mazdas, 2001 chrysler 300m (horrible also), there is no doubt that after reading all the posts on the edmunds site about this 2004 sienna van, it should be recalled for electric door problems and all door problems,
12/31/2011137887
 The passenger side power sliding door became stuck in the open position and would not close. the manual override does not work; it simply would not close. using a great deal of force, we finally got it closed after arriving home, but now we cannot open it.
12/16/201190000
 Both of the sliding doors on my 2004 toyota sienna have stopped working. first, the cable snapped on the passenger side, then the driver side got locked in an open position. after much struggle, each time we were able to close the broken door in order to safely drive to the dealership to get it fixed. both times, we were told we needed to replace the door for $2000. the dealer told us that they are seeing alot of people with the same issues. seems like toyota should be providing a manual solution or a recall if it's really as widespread as the dealer indicated - essentially, the van is unsafe to drive with doors stuck in an open position.
01/03/201162000
 Dashboard has sustained multiple significant cracks. not involved in any accident, nor was dashboard cut in any way. dash material is still soft. many similar complaints noted online. very concerned about function of airbags should accident occur. toyota has been unresponsive to complaints.
12/16/201190000
 Both of the sliding doors on my 2004 toyota sienna have stopped working. first, the cable snapped on the passenger side, then the driver side got locked in an open position. after much struggle, each time we were able to close the broken door in order to safely drive to the dealership to get it fixed. both times, we were told we needed to replace the door for $2000. the dealer told us that they are seeing alot of people with the same issues. seems like toyota should be providing a manual solution or a recall if it's really as widespread as the dealer indicated - essentially, the van is unsafe to drive with doors stuck in an open position.
01/03/201162000
 Dashboard has sustained multiple significant cracks. not involved in any accident, nor was dashboard cut in any way. dash material is still soft. many similar complaints noted online. very concerned about function of airbags should accident occur. toyota has been unresponsive to complaints.
03/10/201060000
 Cracks along the entire dashboard and airbag areas of the front dash. concern about proper airbag deployment or failure and lack of stuctural integrity of the dash along with steering control during a vehicle crash. dash failure and debris from dash may affect the steering control if dash debris is lodged against steering area. noticed dash cracks at about 60k miles and the cracks continue to grow with each use of vehicle. currently vehicle has 79k miles. dealer/manufacturer did not want to fix or replace the dash citing out of warranty issue. however, this issue is on all 04 and up toyota sienna's and possibly more vehicles with this type of dashboard material.
12/16/201190000
 Both of the sliding doors on my 2004 toyota sienna have stopped working. first, the cable snapped on the passenger side, then the driver side got locked in an open position. after much struggle, each time we were able to close the broken door in order to safely drive to the dealership to get it fixed. both times, we were told we needed to replace the door for $2000. the dealer told us that they are seeing alot of people with the same issues. seems like toyota should be providing a manual solution or a recall if it's really as widespread as the dealer indicated - essentially, the van is unsafe to drive with doors stuck in an open position.
01/03/201162000
 Dashboard has sustained multiple significant cracks. not involved in any accident, nor was dashboard cut in any way. dash material is still soft. many similar complaints noted online. very concerned about function of airbags should accident occur. toyota has been unresponsive to complaints.
03/10/201060000
 Cracks along the entire dashboard and airbag areas of the front dash. concern about proper airbag deployment or failure and lack of stuctural integrity of the dash along with steering control during a vehicle crash. dash failure and debris from dash may affect the steering control if dash debris is lodged against steering area. noticed dash cracks at about 60k miles and the cracks continue to grow with each use of vehicle. currently vehicle has 79k miles. dealer/manufacturer did not want to fix or replace the dash citing out of warranty issue. however, this issue is on all 04 and up toyota sienna's and possibly more vehicles with this type of dashboard material.
01/03/201162000
 Dashboard has sustained multiple significant cracks. not involved in any accident, nor was dashboard cut in any way. dash material is still soft. many similar complaints noted online. very concerned about function of airbags should accident occur. toyota has been unresponsive to complaints.
03/10/201060000
 Cracks along the entire dashboard and airbag areas of the front dash. concern about proper airbag deployment or failure and lack of stuctural integrity of the dash along with steering control during a vehicle crash. dash failure and debris from dash may affect the steering control if dash debris is lodged against steering area. noticed dash cracks at about 60k miles and the cracks continue to grow with each use of vehicle. currently vehicle has 79k miles. dealer/manufacturer did not want to fix or replace the dash citing out of warranty issue. however, this issue is on all 04 and up toyota sienna's and possibly more vehicles with this type of dashboard material.
11/18/2011133614
 Passenger side automatic sliding door requires manual force to assist electric motor during opening and closing. door appears out of vertical alignment and impacts car frame during opening procedure. exposed metal occurs where door has rubbed paint off of frame.
12/02/201168000
 Both sliding doors worked only intermittently. then driver's side door got stuck open and we had to drive with the alarm blaring. could not get the door open or shut. approx 3 days later, the passenger sliding door got stuck shut and when i tried to open it i heard a loud sound. the cable snapped and the door is stuck shut. our kids had to get in and out of the van by going in the front door and climbing around to the back. if there is a reason to need to get out of the van quickly they will not be able to do so. this is an ongoing issue w/ siennas and is a big problem that needs to be addressed.
11/18/2011133614
 Passenger side automatic sliding door requires manual force to assist electric motor during opening and closing. door appears out of vertical alignment and impacts car frame during opening procedure. exposed metal occurs where door has rubbed paint off of frame.
12/02/201168000
 Both sliding doors worked only intermittently. then driver's side door got stuck open and we had to drive with the alarm blaring. could not get the door open or shut. approx 3 days later, the passenger sliding door got stuck shut and when i tried to open it i heard a loud sound. the cable snapped and the door is stuck shut. our kids had to get in and out of the van by going in the front door and climbing around to the back. if there is a reason to need to get out of the van quickly they will not be able to do so. this is an ongoing issue w/ siennas and is a big problem that needs to be addressed.
11/18/2011133614
 Passenger side automatic sliding door requires manual force to assist electric motor during opening and closing. door appears out of vertical alignment and impacts car frame during opening procedure. exposed metal occurs where door has rubbed paint off of frame.
12/02/201168000
 Both sliding doors worked only intermittently. then driver's side door got stuck open and we had to drive with the alarm blaring. could not get the door open or shut. approx 3 days later, the passenger sliding door got stuck shut and when i tried to open it i heard a loud sound. the cable snapped and the door is stuck shut. our kids had to get in and out of the van by going in the front door and climbing around to the back. if there is a reason to need to get out of the van quickly they will not be able to do so. this is an ongoing issue w/ siennas and is a big problem that needs to be addressed.
12/06/2011105000
 The motor in the power sliding door burnt out. the pulley cable got caught and overheated the motor. now the door is stuck in the open position the pulley cable is taught and it will not close.
12/02/201176768
 Automatic sliding door left and right are not operational. only works manually.
10/03/201188251
 The driver's side door check strap is failing. my understanding is that it has to do with the failure of welds where the strap connects to the door. there have been other complaints i have seen on line of similar failures. some as early as 35,000 miles into the van's life. the repair for this defect is expensive and requires the re-welding of the strap to the internal portion of the door.
12/06/2011105000
 The motor in the power sliding door burnt out. the pulley cable got caught and overheated the motor. now the door is stuck in the open position the pulley cable is taught and it will not close.
12/02/201176768
 Automatic sliding door left and right are not operational. only works manually.
10/03/201188251
 The driver's side door check strap is failing. my understanding is that it has to do with the failure of welds where the strap connects to the door. there have been other complaints i have seen on line of similar failures. some as early as 35,000 miles into the van's life. the repair for this defect is expensive and requires the re-welding of the strap to the internal portion of the door.
12/06/2011105000
 The motor in the power sliding door burnt out. the pulley cable got caught and overheated the motor. now the door is stuck in the open position the pulley cable is taught and it will not close.
12/02/201176768
 Automatic sliding door left and right are not operational. only works manually.
10/03/201188251
 The driver's side door check strap is failing. my understanding is that it has to do with the failure of welds where the strap connects to the door. there have been other complaints i have seen on line of similar failures. some as early as 35,000 miles into the van's life. the repair for this defect is expensive and requires the re-welding of the strap to the internal portion of the door.
11/18/2009
 The sliding doors will not open when outside temperature is below freezing. if you need to enter and exit the vehicle you must crawl through the front seat. the automatic door will sometimes open without being manually activated. the air in the rear will automatically come on and shut off after a few seconds without being manually activated.
07/01/201065000
 1. since last year, the left side of sliding door will close by itself. 2. the right side of sliding door will not able to close unless pull from outside.
10/14/2009
 The cable on the automatic sliding door frayed and broke, preventing the door from securely closing. for that day, the door would slide open or shut depending on how i drove and the angle of the terrain. then later in the day, the door would not close at all. i was able to slide it shut about halfway and then it would get stuck. i figured out that the broken cable was getting tangled in the door, preventing it from closing so i had to cut the cable to close the door. a loose door like this is dangerous because it is heavy and would sometimes slide back on the kids. this door is a very heavy door and can easily hurt someone. the cost to repair is prohibitive so we have had to switch the door to be used manually, but sometimes it still does not lock in place in the open position.
10/04/2011
 At approximately the same time, days apart, both sliding doors stopped working. the left door would beep continuously indicating that it was ajar. with some grease and help from a mechanic, this problem resolved but has happened twice since. two days later, the sliding door on the right made a horrible scratching sound when closing. when the door was opened a second time, the cable snapped. from what i understand, it is quite costly to repair this. i love my toyota, but i am not willing to spend upwards of $1500 to fix a problem that evidently is an issue with other owners of siennas. i am hoping that toyota would consider a recall as there is an obvious flaw in the door mechanism causing the cable to break.
10/14/2009
 The cable on the automatic sliding door frayed and broke, preventing the door from securely closing. for that day, the door would slide open or shut depending on how i drove and the angle of the terrain. then later in the day, the door would not close at all. i was able to slide it shut about halfway and then it would get stuck. i figured out that the broken cable was getting tangled in the door, preventing it from closing so i had to cut the cable to close the door. a loose door like this is dangerous because it is heavy and would sometimes slide back on the kids. this door is a very heavy door and can easily hurt someone. the cost to repair is prohibitive so we have had to switch the door to be used manually, but sometimes it still does not lock in place in the open position.
10/04/2011
 At approximately the same time, days apart, both sliding doors stopped working. the left door would beep continuously indicating that it was ajar. with some grease and help from a mechanic, this problem resolved but has happened twice since. two days later, the sliding door on the right made a horrible scratching sound when closing. when the door was opened a second time, the cable snapped. from what i understand, it is quite costly to repair this. i love my toyota, but i am not willing to spend upwards of $1500 to fix a problem that evidently is an issue with other owners of siennas. i am hoping that toyota would consider a recall as there is an obvious flaw in the door mechanism causing the cable to break.
10/14/2009
 The cable on the automatic sliding door frayed and broke, preventing the door from securely closing. for that day, the door would slide open or shut depending on how i drove and the angle of the terrain. then later in the day, the door would not close at all. i was able to slide it shut about halfway and then it would get stuck. i figured out that the broken cable was getting tangled in the door, preventing it from closing so i had to cut the cable to close the door. a loose door like this is dangerous because it is heavy and would sometimes slide back on the kids. this door is a very heavy door and can easily hurt someone. the cost to repair is prohibitive so we have had to switch the door to be used manually, but sometimes it still does not lock in place in the open position.
10/04/2011
 At approximately the same time, days apart, both sliding doors stopped working. the left door would beep continuously indicating that it was ajar. with some grease and help from a mechanic, this problem resolved but has happened twice since. two days later, the sliding door on the right made a horrible scratching sound when closing. when the door was opened a second time, the cable snapped. from what i understand, it is quite costly to repair this. i love my toyota, but i am not willing to spend upwards of $1500 to fix a problem that evidently is an issue with other owners of siennas. i am hoping that toyota would consider a recall as there is an obvious flaw in the door mechanism causing the cable to break.
12/01/201052000
 My 2004 toyota sienna has a defective driver's side door (the check strap inside the door broke off the wield); this causes the door to make loud popping and cracking noises when opened or shut, the door can freeze in certain positions and/or quickly open at end of sequence. toyota knew of hundreds of such complaints, but did not do a recall. instead they allegedly extended the warranty to 50,000 miles. i never received any information from toyota regarding the potential problem and it doesn't appear that toyota sent any owners such info. regardless, the problem didn't surface in my vehicle until about 55,000 miles and or after 5 years from purchase. toyota shops claim they have to replace the entire door at a cost of $2,500, and toyota will not cover the repair/replacement. given the countless complaints from toyota sienna owners regarding the exact same problem, it is clear that this is a manufacturer's defect. i did nothing that would have caused the damage to the wield, and there was nothing i could have or should have done to prevent the wield from breaking.
07/09/2009
 The left side automatic sliding door was stuck in an open position. our car was packed with our 5 kids. they door could not be closed automatically or manually. what occured was the plastic coating on the cable had cracked and bunched up and stuck in the pulley of the door system. in order to move, we had to cut the steel cable (which wasn't easy). which allowed us to close the door manually. the door can not be fixed by simply putting another cable in. it requires the entire motor assembly to be changed. which cost between $1500-2000.
05/23/200969033
 Tire pressure monitoring system is not working and toyota has made up various excuses as to why the light does not go off during a flat or blow out or that it is working properly. recently i was extremely nervous during driving and found after pulling off and stopping at a honda dealership that i had an undriveable tire. honda was not sure why the light did not go on but said it was unsafe to drive and would not hold air so i could not get to toyota. beside the 9 tires i have replaced the latest tire cost me a rim also. i am assuming that this was due to the flat that i did not know that i had. something needs to be done about the run flats and especially the tire pressure monitoring system before someone is killed or severely injured. please do something about this very serious problem.
12/01/201052000
 My 2004 toyota sienna has a defective driver's side door (the check strap inside the door broke off the wield); this causes the door to make loud popping and cracking noises when opened or shut, the door can freeze in certain positions and/or quickly open at end of sequence. toyota knew of hundreds of such complaints, but did not do a recall. instead they allegedly extended the warranty to 50,000 miles. i never received any information from toyota regarding the potential problem and it doesn't appear that toyota sent any owners such info. regardless, the problem didn't surface in my vehicle until about 55,000 miles and or after 5 years from purchase. toyota shops claim they have to replace the entire door at a cost of $2,500, and toyota will not cover the repair/replacement. given the countless complaints from toyota sienna owners regarding the exact same problem, it is clear that this is a manufacturer's defect. i did nothing that would have caused the damage to the wield, and there was nothing i could have or should have done to prevent the wield from breaking.
07/09/2009
 The left side automatic sliding door was stuck in an open position. our car was packed with our 5 kids. they door could not be closed automatically or manually. what occured was the plastic coating on the cable had cracked and bunched up and stuck in the pulley of the door system. in order to move, we had to cut the steel cable (which wasn't easy). which allowed us to close the door manually. the door can not be fixed by simply putting another cable in. it requires the entire motor assembly to be changed. which cost between $1500-2000.
05/23/200969033
 Tire pressure monitoring system is not working and toyota has made up various excuses as to why the light does not go off during a flat or blow out or that it is working properly. recently i was extremely nervous during driving and found after pulling off and stopping at a honda dealership that i had an undriveable tire. honda was not sure why the light did not go on but said it was unsafe to drive and would not hold air so i could not get to toyota. beside the 9 tires i have replaced the latest tire cost me a rim also. i am assuming that this was due to the flat that i did not know that i had. something needs to be done about the run flats and especially the tire pressure monitoring system before someone is killed or severely injured. please do something about this very serious problem.
12/01/201052000
 My 2004 toyota sienna has a defective driver's side door (the check strap inside the door broke off the wield); this causes the door to make loud popping and cracking noises when opened or shut, the door can freeze in certain positions and/or quickly open at end of sequence. toyota knew of hundreds of such complaints, but did not do a recall. instead they allegedly extended the warranty to 50,000 miles. i never received any information from toyota regarding the potential problem and it doesn't appear that toyota sent any owners such info. regardless, the problem didn't surface in my vehicle until about 55,000 miles and or after 5 years from purchase. toyota shops claim they have to replace the entire door at a cost of $2,500, and toyota will not cover the repair/replacement. given the countless complaints from toyota sienna owners regarding the exact same problem, it is clear that this is a manufacturer's defect. i did nothing that would have caused the damage to the wield, and there was nothing i could have or should have done to prevent the wield from breaking.
07/09/2009
 The left side automatic sliding door was stuck in an open position. our car was packed with our 5 kids. they door could not be closed automatically or manually. what occured was the plastic coating on the cable had cracked and bunched up and stuck in the pulley of the door system. in order to move, we had to cut the steel cable (which wasn't easy). which allowed us to close the door manually. the door can not be fixed by simply putting another cable in. it requires the entire motor assembly to be changed. which cost between $1500-2000.
05/23/200969033
 Tire pressure monitoring system is not working and toyota has made up various excuses as to why the light does not go off during a flat or blow out or that it is working properly. recently i was extremely nervous during driving and found after pulling off and stopping at a honda dealership that i had an undriveable tire. honda was not sure why the light did not go on but said it was unsafe to drive and would not hold air so i could not get to toyota. beside the 9 tires i have replaced the latest tire cost me a rim also. i am assuming that this was due to the flat that i did not know that i had. something needs to be done about the run flats and especially the tire pressure monitoring system before someone is killed or severely injured. please do something about this very serious problem.
12/01/201052000
 My 2004 toyota sienna has a defective driver's side door (the check strap inside the door broke off the wield); this causes the door to make loud popping and cracking noises when opened or shut, the door can freeze in certain positions and/or quickly open at end of sequence. toyota knew of hundreds of such complaints, but did not do a recall. instead they allegedly extended the warranty to 50,000 miles. i never received any information from toyota regarding the potential problem and it doesn't appear that toyota sent any owners such info. regardless, the problem didn't surface in my vehicle until about 55,000 miles and or after 5 years from purchase. toyota shops claim they have to replace the entire door at a cost of $2,500, and toyota will not cover the repair/replacement. given the countless complaints from toyota sienna owners regarding the exact same problem, it is clear that this is a manufacturer's defect. i did nothing that would have caused the damage to the wield, and there was nothing i could have or should have done to prevent the wield from breaking.
07/09/2009
 The left side automatic sliding door was stuck in an open position. our car was packed with our 5 kids. they door could not be closed automatically or manually. what occured was the plastic coating on the cable had cracked and bunched up and stuck in the pulley of the door system. in order to move, we had to cut the steel cable (which wasn't easy). which allowed us to close the door manually. the door can not be fixed by simply putting another cable in. it requires the entire motor assembly to be changed. which cost between $1500-2000.
05/23/200969033
 Tire pressure monitoring system is not working and toyota has made up various excuses as to why the light does not go off during a flat or blow out or that it is working properly. recently i was extremely nervous during driving and found after pulling off and stopping at a honda dealership that i had an undriveable tire. honda was not sure why the light did not go on but said it was unsafe to drive and would not hold air so i could not get to toyota. beside the 9 tires i have replaced the latest tire cost me a rim also. i am assuming that this was due to the flat that i did not know that i had. something needs to be done about the run flats and especially the tire pressure monitoring system before someone is killed or severely injured. please do something about this very serious problem.
12/01/201052000
 My 2004 toyota sienna has a defective driver's side door (the check strap inside the door broke off the wield); this causes the door to make loud popping and cracking noises when opened or shut, the door can freeze in certain positions and/or quickly open at end of sequence. toyota knew of hundreds of such complaints, but did not do a recall. instead they allegedly extended the warranty to 50,000 miles. i never received any information from toyota regarding the potential problem and it doesn't appear that toyota sent any owners such info. regardless, the problem didn't surface in my vehicle until about 55,000 miles and or after 5 years from purchase. toyota shops claim they have to replace the entire door at a cost of $2,500, and toyota will not cover the repair/replacement. given the countless complaints from toyota sienna owners regarding the exact same problem, it is clear that this is a manufacturer's defect. i did nothing that would have caused the damage to the wield, and there was nothing i could have or should have done to prevent the wield from breaking.
05/23/200969033
 Tire pressure monitoring system is not working and toyota has made up various excuses as to why the light does not go off during a flat or blow out or that it is working properly. recently i was extremely nervous during driving and found after pulling off and stopping at a honda dealership that i had an undriveable tire. honda was not sure why the light did not go on but said it was unsafe to drive and would not hold air so i could not get to toyota. beside the 9 tires i have replaced the latest tire cost me a rim also. i am assuming that this was due to the flat that i did not know that i had. something needs to be done about the run flats and especially the tire pressure monitoring system before someone is killed or severely injured. please do something about this very serious problem.
08/01/2011115000
 The passenger side sliding door has a middle hinge that now sags and prevents the door from closing or opening properly. often, the passenger side is the safest side to exit the van, and without this door opening or closing properly, the more dangerous driver's side door must be used.
09/14/2011105000
 Power sliding door locks and wont open. its a simple power door lock, when malfunction, no one can open the door, and its serious risk hazard. toyota dealer charges $700 to repair a door because they say the warranty over after 30k miles.
09/08/2011109000
 Power slidding door cable broke due to the fact it is exposed to the elements of the rain and snow and ice causing the cable to rust and break door will not open this is a safty issue toyota needs to address this issue if there was an accident the could be deadly for my family if they can't get out!!!!!!
09/13/2011138000
 Failure of electric sliding door cable. cable that pulls electric sliding door open rusted, failed and snapped in half. failed cable now hangs outside the vehicle (below the rear passenger's side window) dangling from the door track.
09/08/2011109000
 Power slidding door cable broke due to the fact it is exposed to the elements of the rain and snow and ice causing the cable to rust and break door will not open this is a safty issue toyota needs to address this issue if there was an accident the could be deadly for my family if they can't get out!!!!!!
09/13/2011138000
 Failure of electric sliding door cable. cable that pulls electric sliding door open rusted, failed and snapped in half. failed cable now hangs outside the vehicle (below the rear passenger's side window) dangling from the door track.
08/24/201167000
 Power sliding door cable broke
09/13/2011138000
 Failure of electric sliding door cable. cable that pulls electric sliding door open rusted, failed and snapped in half. failed cable now hangs outside the vehicle (below the rear passenger's side window) dangling from the door track.
08/24/201167000
 Power sliding door cable broke
09/13/2011138000
 Failure of electric sliding door cable. cable that pulls electric sliding door open rusted, failed and snapped in half. failed cable now hangs outside the vehicle (below the rear passenger's side window) dangling from the door track.
08/24/201167000
 Power sliding door cable broke
09/08/2011102950
 The passenger side power sliding door cable snapped causing the power door to fail. we did not realize it was broken at the time and the door did not fully close and latch. our 7 year old son was in the seat right beside that door and we drove 20 minutes home before we realized the door was not fully shut. this seems like a serious safty hazzard as a child could potentially fall out of a moving vehicle with an unsecured door. this should be corrected immediately.
08/24/201167000
 Power sliding door cable broke
09/08/2011102950
 The passenger side power sliding door cable snapped causing the power door to fail. we did not realize it was broken at the time and the door did not fully close and latch. our 7 year old son was in the seat right beside that door and we drove 20 minutes home before we realized the door was not fully shut. this seems like a serious safty hazzard as a child could potentially fall out of a moving vehicle with an unsecured door. this should be corrected immediately.
09/06/2011128000
 Right rear sliding power sliding door cable broke rendering the door inoperable. cable snapped with the door in the open position and door could not be closed.
09/08/2011102950
 The passenger side power sliding door cable snapped causing the power door to fail. we did not realize it was broken at the time and the door did not fully close and latch. our 7 year old son was in the seat right beside that door and we drove 20 minutes home before we realized the door was not fully shut. this seems like a serious safty hazzard as a child could potentially fall out of a moving vehicle with an unsecured door. this should be corrected immediately.
09/06/2011128000
 Right rear sliding power sliding door cable broke rendering the door inoperable. cable snapped with the door in the open position and door could not be closed.
08/05/201160000
 Total failure of rear liftgate struts (manual liftgate). cannot support weight of liftgate; liftgate drops immediately when released. similar to problem in recall 08v244000 for sienna power rear liftgate struts.
03/26/201190300
 The incident occurred while i was driving from ohio to florida, on spring break. i was the sole adult in the vehicle with my two daughters, who were riding in the middle seats. we had traveled all day and had stopped in lake city, fl to fill up with gas. when we got back on the highway (i-75), my daughter told me she was hot. it was just after 8 pm and the sun had set. not wanting to turn on the air conditioner, i told her i would open the rear vent windows to move air through the car. i pushed the button to open the rear vent windows, and the window on the passenger side flew off the van. i heard the noise, and my daughter yelled that the window was gone. i looked in my rear view mirror to see the window sailing through the air in the draft of the van. then it crashed and shattered all over the highway. we were very lucky that no one was traveling directly behind us. i slowed down and waited for any cars traveling behind me to pass and to see if anyone was going to pull over. no one stopped, and there was no reason for me to go back for the shattered window. i would like to note that i was not traveling at an excessive speed. thankfully my van was the only car involved and no one got hurt. one expectation that i have when i buy a car is that the windows won
06/08/201188000
 Passenger side automatic sliding door failed to open when using remote as well as when it was manually attempted to open. good thing we have one manual sliding door...though this door is automatically locked when gas tank door is open.
08/24/201078500
 We had used the automatic overhead button to open the rear driver's sliding door. after our children got in the car, we tried to use the button again to close the door, however the door stopped midway because the cable came off it's track. we were not able to close the door while the cable was off the track, so we had to cut the cable and remove it in order to shut the door. we can only use the door manually now, however, it is extremely difficult to open and close, especially on the slightest incline. this is a safety issue for whoever is sitting in the rear seats, typically my children, for if there is an accident, it would be extremely difficult for them to get out. apparently this has been an ongoing problem for years with the toyota sienna's and toyota will not fix the problem.
05/28/2011103000
 2004 toyota sienna. left side, driver side power sliding door will not close-motor failure.
05/23/201138565
 Toyota sienna 2004 le - rear door struts (manual) failed causing the door to drop (free fall). very lucky that my kids were not around at that time.
04/22/2005122000
 Passenger sliding power door stopped working. i manually tried to open the door and it fell off the rear hinge point. i am a mechanical engineer specializing in product testing. i worked in the automotive component industry for 11 years. i can say that this door system is way under engineered. toyota should be forced to fix this. people ae reporting this all over the internet. i called toyota when just the auto open/close system was broken. they told me i'm on my own. that system fails in two ways. 1.) if the auto open/close system fails it should break way from the hinging system so the door will just function manually. instead it jams the door in the position it broke in. that is a safety issue. 2.) the hinge system is way under engineered for load. i am a 180lb 46 yr old engineer who is soft around the middle. i'm not very strong. i took the door off the hinge! that should not able to happen with such a low force rate. i see this as a safety issue as well. toyota engineers should be ashamed of them selves. that van cost over 40k brand new. it's only 6 years old and has been well cared for. t's a family/child carrier. it should be designed like a tank in my opinion.
04/01/20058000
 Item 1-- this is an awd model with run flats and no space for a spare tire. the low pressure warning for the tires is revolution based, and therefore doesn't activate due to the stiff wall run flat tires. i have had numerous occasions where the tires were very low with no warning, and two occasions where the tires had zero air and were ruined with no warning, and the first indication was a roar and sudden very bumpy ride. these 2 events happened at city speeds, but i fear this event at interstate speeds. the later models were equipped with pressure sensing devices (not revolution sensing). the vehicle has only 38k miles, perfect condition, and i just renewed my extended warranty for 6 more years, so would like a recall retrofit to pressure sensing for safety and peace of mind. i had thought toyota would develop a fix, but to no avail. i have this documented on toyota service invoices and the factory rep has reported there is nothing toyota can do. item 2--- when pulling out from behind a vehicle to pass and flooring the accelerator, there is a full second of hesitation before the down shifting/acceleration begins. this has caused two near misses. this is documented with toyota, but all i've been told is that it is caused by drive-by-wire (?), which i assume is an electrical signal as opposed to a mechanical throttle cable, but again, toyota says there is nothing they can do.
03/21/201160900
 What i asked toyota to do is repair my driver side door due to a known defect. late model toyota sienna minivans have manufacturing defects that toyota is not willing to address. toyota siennas are prone to door popping when opening and closing due to broken door welds. i am told after the fact there was a toyota technical service bulletin that was issued to the toyota dealership that was not brought to my attention. this bulletin extended out the repair of this defect by five years to 2009. when the problem surfaced on my sienna in february, 2011, i was told the toyota district management would not fix this defect because it was past the extended warranty period of 2009. toyota management refuses to correct this known defect. my escalation has been documented in toyota reference number 1103311750 to the toyota
03/18/2011100955
 On the automatic sliding door on the passenger side, there are two cables that assist with the motor mechanism. one of the cables is exposed to the outside and got corroded. this cable snapped and prevented the door from opening. the internal cable then slid off its track and fell between the sliding door and the body of the vehicle, further jamming the door and scratching the paint. the biggest concern is that in the event of an accident, this faulty mechanism can prevent the occupants from escaping the vehicle if there is a dangerous situation. the sliding door cable design and the backup mechanism is flawed and dangerous.
03/02/2011
 2004 toyota sienna: automatic sliding door fails to open or only opens intermittently. in 2008 i spent over $1000 to have this exact problem fixed and it is happening again. the passenger slidinging door will not open, whether in the automatic mode or if changed to manual. this not only shouldn't happen, but is a safety hazard. if i were in an accident and my kids were in the car - they would not be able to get out of the car. toyota has not taken responsibility for this problem. there are over 500 posts on edmunds.com about the exact same problem! it is about time to do something about this!!!!
01/25/201172000
 I have a toyota sienna 2004 le model. 2 weeks back my back door (hatch back) started closing down without any resistance. the back door struts have stopped working. the back door pretty much fell on my childs back. i called toyota but they wouldn't do anything about it. my toyota reference number is 1103101789.
03/02/2011
 2004 toyota sienna: automatic sliding door fails to open or only opens intermittently. in 2008 i spent over $1000 to have this exact problem fixed and it is happening again. the passenger slidinging door will not open, whether in the automatic mode or if changed to manual. this not only shouldn't happen, but is a safety hazard. if i were in an accident and my kids were in the car - they would not be able to get out of the car. toyota has not taken responsibility for this problem. there are over 500 posts on edmunds.com about the exact same problem! it is about time to do something about this!!!!
01/25/201172000
 I have a toyota sienna 2004 le model. 2 weeks back my back door (hatch back) started closing down without any resistance. the back door struts have stopped working. the back door pretty much fell on my childs back. i called toyota but they wouldn't do anything about it. my toyota reference number is 1103101789.
03/02/2011
 2004 toyota sienna: automatic sliding door fails to open or only opens intermittently. in 2008 i spent over $1000 to have this exact problem fixed and it is happening again. the passenger slidinging door will not open, whether in the automatic mode or if changed to manual. this not only shouldn't happen, but is a safety hazard. if i were in an accident and my kids were in the car - they would not be able to get out of the car. toyota has not taken responsibility for this problem. there are over 500 posts on edmunds.com about the exact same problem! it is about time to do something about this!!!!
01/25/201172000
 I have a toyota sienna 2004 le model. 2 weeks back my back door (hatch back) started closing down without any resistance. the back door struts have stopped working. the back door pretty much fell on my childs back. i called toyota but they wouldn't do anything about it. my toyota reference number is 1103101789.
10/01/2007
 2004 toyota sienna heated seats. drivers sided heated seat failed right after expiration of our warranty toyota quoted 800 for repair without any offer of assistance. passenger side heated seat quit working approxiamately a year later.
06/01/200745000
 I own a 2004 toyota sienna with sliding door problems. the cable has frayed so badly on the driver side the door is inoperable and has been so for several years. the cable on the passenger side door is also frayed and i fear will become inoperable soon. car was out of warranty and toyota wants $1400 to fix the door.
02/20/2011
 We have a 2004 toyota sienna, which we bought new.very often we've had both rear sliding doors frozen shut when it gets cold. if we attempt to open one of the doors, the motor opens it a fraction of an inch and then won't close again completely so that we have to drive with the door not entirely closed. i don't feel that i can have my child in the back safely with this situation, not to mention the inconvenience of having to climb over seats to get in and out. i will not take it on the highway with any passengers for fear the door will suddently open on the highway without warning. this appears to be a problem with many 2004 sienna vans and it should be a safety recall.
10/01/2007
 2004 toyota sienna heated seats. drivers sided heated seat failed right after expiration of our warranty toyota quoted 800 for repair without any offer of assistance. passenger side heated seat quit working approxiamately a year later.
06/01/200745000
 I own a 2004 toyota sienna with sliding door problems. the cable has frayed so badly on the driver side the door is inoperable and has been so for several years. the cable on the passenger side door is also frayed and i fear will become inoperable soon. car was out of warranty and toyota wants $1400 to fix the door.
02/20/2011
 We have a 2004 toyota sienna, which we bought new.very often we've had both rear sliding doors frozen shut when it gets cold. if we attempt to open one of the doors, the motor opens it a fraction of an inch and then won't close again completely so that we have to drive with the door not entirely closed. i don't feel that i can have my child in the back safely with this situation, not to mention the inconvenience of having to climb over seats to get in and out. i will not take it on the highway with any passengers for fear the door will suddently open on the highway without warning. this appears to be a problem with many 2004 sienna vans and it should be a safety recall.
10/01/2007
 2004 toyota sienna heated seats. drivers sided heated seat failed right after expiration of our warranty toyota quoted 800 for repair without any offer of assistance. passenger side heated seat quit working approxiamately a year later.
06/01/200745000
 I own a 2004 toyota sienna with sliding door problems. the cable has frayed so badly on the driver side the door is inoperable and has been so for several years. the cable on the passenger side door is also frayed and i fear will become inoperable soon. car was out of warranty and toyota wants $1400 to fix the door.
02/20/2011
 We have a 2004 toyota sienna, which we bought new.very often we've had both rear sliding doors frozen shut when it gets cold. if we attempt to open one of the doors, the motor opens it a fraction of an inch and then won't close again completely so that we have to drive with the door not entirely closed. i don't feel that i can have my child in the back safely with this situation, not to mention the inconvenience of having to climb over seats to get in and out. i will not take it on the highway with any passengers for fear the door will suddently open on the highway without warning. this appears to be a problem with many 2004 sienna vans and it should be a safety recall.
10/01/2007
 2004 toyota sienna heated seats. drivers sided heated seat failed right after expiration of our warranty toyota quoted 800 for repair without any offer of assistance. passenger side heated seat quit working approxiamately a year later.
06/01/200745000
 I own a 2004 toyota sienna with sliding door problems. the cable has frayed so badly on the driver side the door is inoperable and has been so for several years. the cable on the passenger side door is also frayed and i fear will become inoperable soon. car was out of warranty and toyota wants $1400 to fix the door.
02/20/2011
 We have a 2004 toyota sienna, which we bought new.very often we've had both rear sliding doors frozen shut when it gets cold. if we attempt to open one of the doors, the motor opens it a fraction of an inch and then won't close again completely so that we have to drive with the door not entirely closed. i don't feel that i can have my child in the back safely with this situation, not to mention the inconvenience of having to climb over seats to get in and out. i will not take it on the highway with any passengers for fear the door will suddently open on the highway without warning. this appears to be a problem with many 2004 sienna vans and it should be a safety recall.
02/14/201065000
 My 2004 toyota sienna mini van power sliding door made a horrific 'snapping' sound when the cable that activates the door snapped. the snapping cable did not hurt anyone, but could have if someone was standing behind the door near the rear quarter panel window. the door is no longer functional and will cost $1500-$3000 to repair.
01/10/201068000
 In january of 2010 the cable for the spare tire carrier froze up and would not operate. as a result, i purchased and replaced the spare tire carrier in january of 2010. i received the recall for the spare tire carrier (nhtsa 10v160000) notice from toyota in august of 2010. i submitted my part receipt and information for reimbursement, but was denied.
12/23/201050000
 In 2008, we had work done on the liftgate of our sienna to repair the liftgate struts and mounting brackets. the liftgate was not lifting entirely or it would lift and then unexpectedly begin to lower again. this repair was done under a recall from toyota at a toyota dealership. at christmas time this year, i was picking up my sister-in-law in the busy arrivals line at o'hare. i opened the back liftgate from inside so she could quickly put her suitcase in the back. as she put in her suitcase, the door began to shut on her. fortunately, she was not hurt. since then, the liftgate has not been opening fully. it opens just to the eye level of my husband and myself, so we risk bumping into it with our eyes each time we put something in the back of the van. we have to exert quite a bit of force on it to get it to lift all the way up. i called toyota customer service in california just after the new year to see if they would repair this problem again, but they said no--the repair was beyond its warranty. i explained that this was a significant safety issue, an accident waiting to happen, but they were unmoved. the repair will cost close to $500. because this is a safety issue, and not just one of convenience, my husband and i feel we will have to pay to have the repair done. however, since this issue was one that warranted a recall before, we thought you would like to know about it, especially since toyota has been made aware of it and has elected not to address it voluntarily.
01/10/201068000
 In january of 2010 the cable for the spare tire carrier froze up and would not operate. as a result, i purchased and replaced the spare tire carrier in january of 2010. i received the recall for the spare tire carrier (nhtsa 10v160000) notice from toyota in august of 2010. i submitted my part receipt and information for reimbursement, but was denied.
12/23/201050000
 In 2008, we had work done on the liftgate of our sienna to repair the liftgate struts and mounting brackets. the liftgate was not lifting entirely or it would lift and then unexpectedly begin to lower again. this repair was done under a recall from toyota at a toyota dealership. at christmas time this year, i was picking up my sister-in-law in the busy arrivals line at o'hare. i opened the back liftgate from inside so she could quickly put her suitcase in the back. as she put in her suitcase, the door began to shut on her. fortunately, she was not hurt. since then, the liftgate has not been opening fully. it opens just to the eye level of my husband and myself, so we risk bumping into it with our eyes each time we put something in the back of the van. we have to exert quite a bit of force on it to get it to lift all the way up. i called toyota customer service in california just after the new year to see if they would repair this problem again, but they said no--the repair was beyond its warranty. i explained that this was a significant safety issue, an accident waiting to happen, but they were unmoved. the repair will cost close to $500. because this is a safety issue, and not just one of convenience, my husband and i feel we will have to pay to have the repair done. however, since this issue was one that warranted a recall before, we thought you would like to know about it, especially since toyota has been made aware of it and has elected not to address it voluntarily.
01/10/201068000
 In january of 2010 the cable for the spare tire carrier froze up and would not operate. as a result, i purchased and replaced the spare tire carrier in january of 2010. i received the recall for the spare tire carrier (nhtsa 10v160000) notice from toyota in august of 2010. i submitted my part receipt and information for reimbursement, but was denied.
12/23/201050000
 In 2008, we had work done on the liftgate of our sienna to repair the liftgate struts and mounting brackets. the liftgate was not lifting entirely or it would lift and then unexpectedly begin to lower again. this repair was done under a recall from toyota at a toyota dealership. at christmas time this year, i was picking up my sister-in-law in the busy arrivals line at o'hare. i opened the back liftgate from inside so she could quickly put her suitcase in the back. as she put in her suitcase, the door began to shut on her. fortunately, she was not hurt. since then, the liftgate has not been opening fully. it opens just to the eye level of my husband and myself, so we risk bumping into it with our eyes each time we put something in the back of the van. we have to exert quite a bit of force on it to get it to lift all the way up. i called toyota customer service in california just after the new year to see if they would repair this problem again, but they said no--the repair was beyond its warranty. i explained that this was a significant safety issue, an accident waiting to happen, but they were unmoved. the repair will cost close to $500. because this is a safety issue, and not just one of convenience, my husband and i feel we will have to pay to have the repair done. however, since this issue was one that warranted a recall before, we thought you would like to know about it, especially since toyota has been made aware of it and has elected not to address it voluntarily.
01/10/201068000
 In january of 2010 the cable for the spare tire carrier froze up and would not operate. as a result, i purchased and replaced the spare tire carrier in january of 2010. i received the recall for the spare tire carrier (nhtsa 10v160000) notice from toyota in august of 2010. i submitted my part receipt and information for reimbursement, but was denied.
12/23/201050000
 In 2008, we had work done on the liftgate of our sienna to repair the liftgate struts and mounting brackets. the liftgate was not lifting entirely or it would lift and then unexpectedly begin to lower again. this repair was done under a recall from toyota at a toyota dealership. at christmas time this year, i was picking up my sister-in-law in the busy arrivals line at o'hare. i opened the back liftgate from inside so she could quickly put her suitcase in the back. as she put in her suitcase, the door began to shut on her. fortunately, she was not hurt. since then, the liftgate has not been opening fully. it opens just to the eye level of my husband and myself, so we risk bumping into it with our eyes each time we put something in the back of the van. we have to exert quite a bit of force on it to get it to lift all the way up. i called toyota customer service in california just after the new year to see if they would repair this problem again, but they said no--the repair was beyond its warranty. i explained that this was a significant safety issue, an accident waiting to happen, but they were unmoved. the repair will cost close to $500. because this is a safety issue, and not just one of convenience, my husband and i feel we will have to pay to have the repair done. however, since this issue was one that warranted a recall before, we thought you would like to know about it, especially since toyota has been made aware of it and has elected not to address it voluntarily.
12/15/2010100000
 Power sliding door failure 2004 sienna the power sliding door on my 2004 sienna has failed 3 times. the first 2 were covered under warranty, but the 3rd time is not. this is a very costly repair as the whole door needs to be taken apart and is estimated @ $1,400. it is also a safety issue as children cannot get out by themselves if they need to in a crash. i have contacted toyota corporate to no avail. my case # is 110-1210025. nothing in a vehicle should need to be repaired three times!! there are 1000s of complaints and once again toyota will not do something until someone dies in a crash as a result of this!
11/01/2010109000
 Driver side sliding rear door on 2004 sienna (toyota) cable snapped?
12/15/2010100000
 Power sliding door failure 2004 sienna the power sliding door on my 2004 sienna has failed 3 times. the first 2 were covered under warranty, but the 3rd time is not. this is a very costly repair as the whole door needs to be taken apart and is estimated @ $1,400. it is also a safety issue as children cannot get out by themselves if they need to in a crash. i have contacted toyota corporate to no avail. my case # is 110-1210025. nothing in a vehicle should need to be repaired three times!! there are 1000s of complaints and once again toyota will not do something until someone dies in a crash as a result of this!
11/01/2010109000
 Driver side sliding rear door on 2004 sienna (toyota) cable snapped?
01/08/2011138000
 Toyota sienna xle automatic sliding door jampep, and caused the door can't be closed when i had a car full of children and dogs, how can i drive home without the door close, this is a big safety issue for myself and my children
09/14/200520114
 Left and right side doors fails to open. this problem has reoccurred four times after being fixed at the toyota dealership four times. this is a safety issue since there is no rear passenger egress when these doors are inoperative!
10/01/2010
 I own a 2004 toyota sienna and for the past 2 months i have been having problems with the steering. i took my car to the mechanic and was told they could not find anything wrong with it. within the past week i feel the steering is getting much worse. i feels as if i have 4 flat tires. the car will be very hard to turn and wheel needs to be turned back into position when done turning. i am afraid this will cause an accident. please investigate this and see if there are any other complaints for this problem.
12/11/201066000
 My 2004 sienna has leak in water pump with 66k mile
10/01/2010
 I own a 2004 toyota sienna and for the past 2 months i have been having problems with the steering. i took my car to the mechanic and was told they could not find anything wrong with it. within the past week i feel the steering is getting much worse. i feels as if i have 4 flat tires. the car will be very hard to turn and wheel needs to be turned back into position when done turning. i am afraid this will cause an accident. please investigate this and see if there are any other complaints for this problem.
12/11/201066000
 My 2004 sienna has leak in water pump with 66k mile
12/14/201086102
 The passenger side power sliding door (on my 2004 le awd sienna) was jammed (couldn't close or open) after my wife dropped off my daughter to school this morning. when my wife was trying to close the door manually, the left side of the door felt apart and it made a big dent and scratches on the body all over. fortunately, my wife and my daughter didn't get hurt because of this (but very close.) i had scheduled to bring it to the toyota dealer tomorrow morning to find out what went wrong and what it will cost to have it fixed. although it's only 12 miles from my home to the dealer, but it's not going to be a easy trip as i am only using ropes to have the broken door barely tided together.
11/15/2010
 I have a 2004 toyota sienna xle. the rear lift gate sometime does not provide enough support and fall down and bump into people's head cause head injury. toyota has issued a recall and did a replacement but the new part is sub-standard and failed just after a year. they need to issue another recall and provide a better/longer term solution.
12/01/201095000
 Sienna rear lift gate opens up about 95%, sits there for a moment and then closes. this is no big deal if you are just watching it, but if you start to load or unload during the process the door will hit you in the head. this has happened to me several times in the last few weeks. i understand the lift gate struts were recalled on my vehicle, service records indicate they were replaced in december 2008 (i did not own the vehicle at the time. the safety issue is partly the week struts, seems to fail due to cold temperatures. the real safety issue is that there is no warning sound that the door is deciding to close itself.
11/15/2010
 I have a 2004 toyota sienna xle. the rear lift gate sometime does not provide enough support and fall down and bump into people's head cause head injury. toyota has issued a recall and did a replacement but the new part is sub-standard and failed just after a year. they need to issue another recall and provide a better/longer term solution.
12/01/201095000
 Sienna rear lift gate opens up about 95%, sits there for a moment and then closes. this is no big deal if you are just watching it, but if you start to load or unload during the process the door will hit you in the head. this has happened to me several times in the last few weeks. i understand the lift gate struts were recalled on my vehicle, service records indicate they were replaced in december 2008 (i did not own the vehicle at the time. the safety issue is partly the week struts, seems to fail due to cold temperatures. the real safety issue is that there is no warning sound that the door is deciding to close itself.
12/02/2010104000
 We have a 2004 toyota sienna, which we bought used in september. it is now early december and this is the third day in a row that we've had both rear sliding doors frozen shut. it's obviouosly winter here and we've had some snow, but i've never had a problem with a vehicle where doors are frozen shut on a onsistent basis over several days. if we attempt to open one of the doors, the motor opens it a fraction of an inch and then won't close again completely so that we have to drive with the door not entirely closed. i don't feel that i can have my child in the back safely with this situation, not to mention the inconvenience of having to climb over seats to get in and out. i will not take it on the highway with any passengers for fear the door will suddently open on the highway without warning. this appears to be a problem with many 2004 sienna vans and it should be a safety recall.
12/01/201095000
 Sienna rear lift gate opens up about 95%, sits there for a moment and then closes. this is no big deal if you are just watching it, but if you start to load or unload during the process the door will hit you in the head. this has happened to me several times in the last few weeks. i understand the lift gate struts were recalled on my vehicle, service records indicate they were replaced in december 2008 (i did not own the vehicle at the time. the safety issue is partly the week struts, seems to fail due to cold temperatures. the real safety issue is that there is no warning sound that the door is deciding to close itself.
12/02/2010104000
 We have a 2004 toyota sienna, which we bought used in september. it is now early december and this is the third day in a row that we've had both rear sliding doors frozen shut. it's obviouosly winter here and we've had some snow, but i've never had a problem with a vehicle where doors are frozen shut on a onsistent basis over several days. if we attempt to open one of the doors, the motor opens it a fraction of an inch and then won't close again completely so that we have to drive with the door not entirely closed. i don't feel that i can have my child in the back safely with this situation, not to mention the inconvenience of having to climb over seats to get in and out. i will not take it on the highway with any passengers for fear the door will suddently open on the highway without warning. this appears to be a problem with many 2004 sienna vans and it should be a safety recall.
11/21/201065000
 Accelerator pedal pushed to the floor to rapidly pass a truck. when accelerator was released, it did not return to idle position but stayed at floor. floor mat did not interfere with movement of accelerator. required several kicks with foot to release accelerator pedal. dealership claims incident might have been caused by dirt in throttle body.
12/01/201095000
 Sienna rear lift gate opens up about 95%, sits there for a moment and then closes. this is no big deal if you are just watching it, but if you start to load or unload during the process the door will hit you in the head. this has happened to me several times in the last few weeks. i understand the lift gate struts were recalled on my vehicle, service records indicate they were replaced in december 2008 (i did not own the vehicle at the time. the safety issue is partly the week struts, seems to fail due to cold temperatures. the real safety issue is that there is no warning sound that the door is deciding to close itself.
12/02/2010104000
 We have a 2004 toyota sienna, which we bought used in september. it is now early december and this is the third day in a row that we've had both rear sliding doors frozen shut. it's obviouosly winter here and we've had some snow, but i've never had a problem with a vehicle where doors are frozen shut on a onsistent basis over several days. if we attempt to open one of the doors, the motor opens it a fraction of an inch and then won't close again completely so that we have to drive with the door not entirely closed. i don't feel that i can have my child in the back safely with this situation, not to mention the inconvenience of having to climb over seats to get in and out. i will not take it on the highway with any passengers for fear the door will suddently open on the highway without warning. this appears to be a problem with many 2004 sienna vans and it should be a safety recall.
11/21/201065000
 Accelerator pedal pushed to the floor to rapidly pass a truck. when accelerator was released, it did not return to idle position but stayed at floor. floor mat did not interfere with movement of accelerator. required several kicks with foot to release accelerator pedal. dealership claims incident might have been caused by dirt in throttle body.
12/02/2010104000
 We have a 2004 toyota sienna, which we bought used in september. it is now early december and this is the third day in a row that we've had both rear sliding doors frozen shut. it's obviouosly winter here and we've had some snow, but i've never had a problem with a vehicle where doors are frozen shut on a onsistent basis over several days. if we attempt to open one of the doors, the motor opens it a fraction of an inch and then won't close again completely so that we have to drive with the door not entirely closed. i don't feel that i can have my child in the back safely with this situation, not to mention the inconvenience of having to climb over seats to get in and out. i will not take it on the highway with any passengers for fear the door will suddently open on the highway without warning. this appears to be a problem with many 2004 sienna vans and it should be a safety recall.
11/21/201065000
 Accelerator pedal pushed to the floor to rapidly pass a truck. when accelerator was released, it did not return to idle position but stayed at floor. floor mat did not interfere with movement of accelerator. required several kicks with foot to release accelerator pedal. dealership claims incident might have been caused by dirt in throttle body.
11/19/2010109000
 My wife parked our 2004 toyota sienna minivan and opened the rear liftgate from the console above the rearview mirror. she exited the vehicle and walked to the rear of the vehicle. as she turned to the open rear area the liftgate descended and struck her, causing her to fall to the ground and opening a gash in her scalp that bled profusely and required three staples to close. our vehicle had been recalled to address this issue in 2008, but we have experienced similar intermittent and unpredictable instances since. although a 2008 recall notice calls for the replacement of the struts that support the leftgate, and although our records show that our vehicle was serviced under that notice, our local toyota dealer declined to take any action, stating that their service department was unable to replicate the event and further stating that had they been able to replicate the event their next step would have been to try to determine the cause. these responses are inconsistent with the clear directions of the 2008 recall. assuming that the servicing was carried out in 2008 under the 2008 notice, we do not know whether it was incorrectly performed, or whether the deterioration of the struts that led to the notice has continued with the replacement struts.
09/03/2010
 2004 toyota sienna, hydroplaned and spun around traveled off the left side of the roaddway and struck the concrete wall. unit 1 then traveled back across the roadway and came to rest on the north berm. bf
10/27/201050000
 I have a 2004 sienna. it began making a strange noise when i opened the driver's side rear sliding power door. that night, the van was parked on a downward sloping hill. as my daughter's friend was getting out, suddenly the door slammed shut. i put up my arm to stop the door and luckily she jumped back in time, but she would have been really hurt had she been in the doorway. i had a bruise on my arm that may have been a broken bone on the child. looking closer, i realized that the cable connected to the door had snapped and was hanging outside the van. i had never heard of this problem before, and am surprised given that the van is only four years old and has low mileage.
09/03/2010
 2004 toyota sienna, hydroplaned and spun around traveled off the left side of the roaddway and struck the concrete wall. unit 1 then traveled back across the roadway and came to rest on the north berm. bf
10/27/201050000
 I have a 2004 sienna. it began making a strange noise when i opened the driver's side rear sliding power door. that night, the van was parked on a downward sloping hill. as my daughter's friend was getting out, suddenly the door slammed shut. i put up my arm to stop the door and luckily she jumped back in time, but she would have been really hurt had she been in the doorway. i had a bruise on my arm that may have been a broken bone on the child. looking closer, i realized that the cable connected to the door had snapped and was hanging outside the van. i had never heard of this problem before, and am surprised given that the van is only four years old and has low mileage.
09/03/2010
 2004 toyota sienna, hydroplaned and spun around traveled off the left side of the roaddway and struck the concrete wall. unit 1 then traveled back across the roadway and came to rest on the north berm. bf
10/27/201050000
 I have a 2004 sienna. it began making a strange noise when i opened the driver's side rear sliding power door. that night, the van was parked on a downward sloping hill. as my daughter's friend was getting out, suddenly the door slammed shut. i put up my arm to stop the door and luckily she jumped back in time, but she would have been really hurt had she been in the doorway. i had a bruise on my arm that may have been a broken bone on the child. looking closer, i realized that the cable connected to the door had snapped and was hanging outside the van. i had never heard of this problem before, and am surprised given that the van is only four years old and has low mileage.
09/03/2010
 2004 toyota sienna, hydroplaned and spun around traveled off the left side of the roaddway and struck the concrete wall. unit 1 then traveled back across the roadway and came to rest on the north berm. bf
10/27/201050000
 I have a 2004 sienna. it began making a strange noise when i opened the driver's side rear sliding power door. that night, the van was parked on a downward sloping hill. as my daughter's friend was getting out, suddenly the door slammed shut. i put up my arm to stop the door and luckily she jumped back in time, but she would have been really hurt had she been in the doorway. i had a bruise on my arm that may have been a broken bone on the child. looking closer, i realized that the cable connected to the door had snapped and was hanging outside the van. i had never heard of this problem before, and am surprised given that the van is only four years old and has low mileage.
09/03/2010
 2004 toyota sienna, hydroplaned and spun around traveled off the left side of the roaddway and struck the concrete wall. unit 1 then traveled back across the roadway and came to rest on the north berm. bf
10/27/201050000
 I have a 2004 sienna. it began making a strange noise when i opened the driver's side rear sliding power door. that night, the van was parked on a downward sloping hill. as my daughter's friend was getting out, suddenly the door slammed shut. i put up my arm to stop the door and luckily she jumped back in time, but she would have been really hurt had she been in the doorway. i had a bruise on my arm that may have been a broken bone on the child. looking closer, i realized that the cable connected to the door had snapped and was hanging outside the van. i had never heard of this problem before, and am surprised given that the van is only four years old and has low mileage.
10/27/2010
 2004 toyota sienna power sliding door cable snapped.
10/27/201050000
 I have a 2004 sienna. it began making a strange noise when i opened the driver's side rear sliding power door. that night, the van was parked on a downward sloping hill. as my daughter's friend was getting out, suddenly the door slammed shut. i put up my arm to stop the door and luckily she jumped back in time, but she would have been really hurt had she been in the doorway. i had a bruise on my arm that may have been a broken bone on the child. looking closer, i realized that the cable connected to the door had snapped and was hanging outside the van. i had never heard of this problem before, and am surprised given that the van is only four years old and has low mileage.
10/27/2010
 2004 toyota sienna power sliding door cable snapped.
03/15/2009100000
 The sliding passenger door on our 2004 toyota sienna suddenly just stopped working and we cannot use the door now. passengers on that side cannot get out of the car that way. as we have done some research, this seems to be a common problem with the power door cable in sienna vans.
10/27/2010
 2004 toyota sienna power sliding door cable snapped.
03/15/2009100000
 The sliding passenger door on our 2004 toyota sienna suddenly just stopped working and we cannot use the door now. passengers on that side cannot get out of the car that way. as we have done some research, this seems to be a common problem with the power door cable in sienna vans.
09/30/201085000
 We took our '04 toyota sienna to the riverview dealership (mesa, az) to have spot welds repaired on front driver's side door (cost $260) and to have front passenger door replaced because the spot welds failed and door frame was damaged beyond repair (toyota good-willed new door under warranty enhancement at approximate cost of $2000). when the service tech was nearing completion of the repairs on 9/30/10, he opened the power slide door on passenger side. the center hinge pin failed. the motor on the power sliding door did not stop when it encountered resistance from the failed center hinge pin. it continued to force the door open causing the center hinge pin to pop out of the track. in the course of the center hinge pin coming out of its track, the track was forced upward into the rear side window causing the window to buckle, shatter and explode glass fragments outward all over. toyota would not cover the repair expenses. they said it was going to happen sooner or later, and it is our expense. we had paid to have the center hinge pin replaced 14 months prior to this incident on 7/9/09. toyota would not good will the repair even though the part had failed just 2 months outside of the 1yr part warranty. estimate for full repair is $2500 for power motor with cables, center hinge pin, window and repair of paint job on rear quarter panel. this goes beyond a mere part failure to a safety issue of exploding glass. next time it may explode inward into the vehicle showering the occupants in glass shrapnel. another toyota sienna (year unknown) was at the collision center at the same time as our van for the same reason -- failed center hinge pin and blown out rear side window. to avoid another such incident in the future, we did not repair the power motor in the door. it is now a manual door. cost of repairing window, center hinge pin and making the door manual was $828.04. our confidence in toyota' customer care and concern for safety is as shattered as the window.
07/10/2010107000
 My 2004 sienna passenger sliding door cables on both sides have broken making the doors inoperable. the doors open slightly manually making it very difficult to get in and out of the car. the toyota dealer told us it would cost $3,500 to fix both doors. that is outrageous for something that should last for the life of the car. i am very concerned that the faulty doors might be a safety hazard for my kids with the doors getting jammed in case of an accident or just closing on them manually if parked on a hill. reading the blogs on the internet this seems to be a common problem with many 2004 toyota minivans. this obviously should be a recall item fixed by toyota at their own expense. my car has also been recalled for cable erosion of the spare tire. the dealer has temporarily relocated the spare tire to the trunk. i have lost space in the trunk and cannot fold down my seats as they are supposed to. a timeline for a permanent solution to the problem has not been given.
09/20/201070453
 Rear hatch hydraulic lifters fail catastrophically on 2004 toyota sienna, resulting in heavy liftgate falling on occupant in 2008. lifters were replaced and again failed 8/2010.
06/16/2008100000
 The door would not open manually, on my sliding door in my 04' sienna. the only way it would open was to use the one power door- i callled toyota explaining i have 2 side doors that the locking mechanism was broken and this is a safety issue- they did not feel it was an issue, a month apart both sliding doors stopped opening!! today i pushed the button to open the motor door, a cable went flying sideways and almost cut the principal at our school when i was letting my daughter out for school. the door would not open or close it was just stuck! i called toyota as i have seeen thousands of 04 sienna's with the doors doing this- the cable gets a rust spot and just snaps!!! i can not believe that toyota does not think it is a problem to have children in a car where the door will not either open or close- thats a huge safety issue! let something happen to one of my kids and i will own toyota!! repairs for this doorare $1800.00!!! with layoffs and jobs- who has $1800.00 to just fix something that should have never happened in the first place, normally you could not have to replace the motor you could use the manual door- but, it seems with all the metal in the locking mechanism,and if that little .29 cent piece breaks, you have to replace the whole $600 mechanism. come on people- seriously! well i have contacted them, this is a huge safety issue far more preceeding a tire cable. thousands of complaints- toyota-doesnt seem to think its an issue at all, maybe it will happen to one of them and their kid has a door open while driving or a wreck, and no way to get them out.
09/27/20058000
 I was driving into a parking space at approx 10 mph when the vehicle accelerated while i was parking it. thank god a tree was in front of the space or i would have hit a person or vehicle. it happened on 9/27/2005 and i was told i must have hit the gas. since my husband works for a toyota dealership i let it go. i now realize i should report it to you as my husband knows of other accidents since then. the vehicle was a 2004 toyota sienna which was not included in the recall
09/15/2010150000
 Driver's side door hinge broke inside the door
09/27/20058000
 I was driving into a parking space at approx 10 mph when the vehicle accelerated while i was parking it. thank god a tree was in front of the space or i would have hit a person or vehicle. it happened on 9/27/2005 and i was told i must have hit the gas. since my husband works for a toyota dealership i let it go. i now realize i should report it to you as my husband knows of other accidents since then. the vehicle was a 2004 toyota sienna which was not included in the recall
09/15/2010150000
 Driver's side door hinge broke inside the door
09/05/201089468
 The night of september 5th, the righthand power sliding door on the minivan jammed in a halfway open, halfway closed position while the vehicle was parked. switching to manual override did not release the door and allow it to close; the door could not be closed until a mechanic replaced the power door motor and regulator assembly. uncertain if replaced parts are still available. our mechanic noted that he'd never seen another power door design where the door could not be closed in the event of a motor failure.
07/15/2009140000
 We own a 2004 toyota sienna xle and have owned it for 5 years. last year, our automatic sliding door (passenger side) cable snapped, making the door unable to open automatically. we had been using it just as a manual door, and have recently been having problems with both sliding doors unable to open at all, even manually. it seems to have something to do with the locking mechanism. it is as if the doors are still locked even though they are not. this is a dangerous problem, and after some research i have found that this is not an isolated incident, but rather that this is an inherent problem with this particular vehicle. with so many owners having these same problems, i think toyota should issue a recall instead of making money on having them have to fix it themselves. they are very costly repairs.
06/01/201070000
 A/c went out at 70k for my 2004 toyota sienna. never had a problem until now over $3000 to fix.
11/23/200955000
 No events leading to failure. oct. 2008: passenger side power door cable came off track not allowing for door to be opened. repaired nov. 2008- cable replaced but old part not avail. very expensive to repair (over $1000-$1700 est. from toyota) nov. 2009-driver side power door cable came off track having same problem. have not yet repaired. this is very unsafe. should there be an emergency i am unable to retrieve 4 children in carseats (ages 3-6) from rear of car on driver side. i cannot afford this repair every year. robert arluna 18720 westview drive lake oswego, or 97034 503.482.5422 arluna@comcast.net we are only owners of this vehicle. purchased new in 2004.
03/31/2010100000
 2004 toyota sienna xle driver side power sliding cable snapped. this had been an issue on a number of toyotas with power sliding door. issue is not resolve. door is not operational.
03/10/2010
 2004 toyota sienna 1) 3 times my van has locked all the doors without me pushing the lock button. each time i had unlocked the car and opened and closed at least 2 doors. then click the doors locked. the last time it happened my 24 month old was in the car. i had to call the fire department to get her out. i had left the keys on the front seat and the remote was laying face up. my baby was in her carseat in the back. i closed the door to put the shopping cart away and click the doors locked. nothing touched the remote, and it locked. that was 2 months ago and it hasn't happened since. 2)power door failed after 5 years. to expensive to fix. 3) struts on the rear hatch failed at 90,000 miles. this is not a power hatch. this is quite dangerous as the door is heavy and will clonk you in the head if you are not careful. my kids are not allowed to open that door any more. i am so afraid of smashed heads and fingers.
05/04/2010104000
 Rear sliding door (passenger side) would not close. there is a cable hanging from the back (3rd window) area. i cannot even open the door more than maybe 6 inches. the motor sounds like it is trying to open/close the door, but it does not move! again, i cannot even use the door at this point!!!
12/17/200960332
 2004 toyota sienna sliding doors get stuck and stop working when there is cold weather, snow.
01/08/2010130000
 One side automatic sliding doors on my toyota sienna won't open and you cannot manually override without losing function of the other door and we have found site after site where this is happening to more than just us and we are concerned for our safety in a vehicle where the door won't open. the fix according to the dealer is anywhere from 1200.00 to 1800.00 and we feel as though that is steep and they should recall this since it is not just one family reporting this problem.
05/14/201060000
 For the past 2 months, we have been having problems with out 2004 toyota sienna automatic right sliding door in our minivan. the door now cannot be opened from the inside. the door must be opened from the outside, which is a safety issue. the toyota dealership will replace the entire door motor and mechanism for about $1500. the door is apparently not covered by the extended warranty this is unacceptable. this car should be recalled because doors that cannot open from the inside are a safety hazard. a simple google search of this exact issue yields hundreds of complaints. obviously, there is a quality issue that needs to be addressed.
05/28/2009
 My 2004 toyota sienna has 64k miles. about 1 year ago, the passenger side automatic sliding door started working intermittently when using key fob, and buttons inside the car. however, pulling on the handles from inside the car or outside usually opens the door. beginning a few weeks ago, the door is completely closed and will not open at all. a quick search on the internet revealed my problem is not an isolated case. dealer quoted $2500-3000 to repair it. now my kids have to use the door on the driver sides stepping into traffic getting in and out of the car.
05/10/2009
 Cable snapped from driver sliding door. cannot fully open it anymore. useless door.
04/26/2010
 2004 toyota sienna. the drain system plugged in my moonroof with debris after a heavy rain. flooded the headliner and went into the dash and screwed up the electrical system. windows stopped working, alarm was going off in the middlle of the night. on the highway, the driverside sliding door started opening on it's own where my one year old childs sits at 65 mph. it is a flawed design with no screen protection of any kind to keep debris out. it plugs off and fills the vehicle with water shorting out the electrical system.
04/03/201043000
 I was driving in the middle lane on a three lane road. i arrived at a traffic light and came to a complete stop. i was standing in a traffic light with my foot on the brake. standing in the same traffic light, there were many cars in front of my vehicle and several cars behind my vehicle. suddenly, i felt my vehicle was attempting to move and smilled burning rubber from the right front tire. at the same time my foot was still applied firmly to the brakes and my vehicle jumped with a great force colliding with the vehicle in front me, which caused another impact and a third impact. the point of impact on my vehicle was the right side of the front of the vehicle. the left front tire was only two weeks oldand the other three tires were approximately 12,000 miles. the two front air bags deployed and the vehicle was totaled. my daughter was in the front passenger seat and suffered a tiny fracture in the rip cage as a result of the airbag impact. this was the first time we had experienced a case of sudden accelaration.
04/23/2010
 I have a toyota sienna 2004. i have around 85k miles on the van and the power sliding door got stuck in the open position. i was able to jam it closed with quite a bit of force. the next day the other door froze open and i could not close. i brought it to the dealer with the door open and they can't close either and tell me it needs a motor and cable assemply for $1,700. they haven't told me what the first door needs. i can see on the internet that this is a common problem but toyota denies it. i don't think it is terribly safe to have a door lock open. fortunately we were at home whem it wouldn't close and so i didn't have to have children ride in the back with the door open
04/27/2010108000
 Both rear sliding door cables of our 2004 toyota sienna have snapped, causing the automatic doors not to work. drivers side rear sliding door came off of the rear track after cable snapped.
04/14/201084300
 I am writing you because of an apparent continuing issue with the automatic sliding door on my 2004 toyota sienna, passenager side. in 2009 the door quick functioning altogether. we took it to the dealer and were told that the motor needed replacing. the door would not open manually or automatically and because we have small children we needed that door to work properly. we had the motor replaced at at cost of $761 on june 3, 2009. now less than a year later the same door is not working again. now the dealer is telling us that we yet another part within the door replaced for a cost of $1,100. after researching this subject on the internet there seems to be a consistant problem with these automatic doors on toyota's. i am not trying to pile on toyota while they are having quality issues. i actually own a toyota truck too. however, i do want the automatic door to work as it should and not to have the motor replaced every 8 months. the safety mechanism on these doors does not function as they should either. i have notice that if the bottom to close the door is pushed and someone is in-between the door and the frame that there is a great deal of pressure applied before the door will reverse. if a child were trapped in-between then it could cause some serious injury. for a adult there is enough pressure to cause pain. there are some serious issues with these automatic doors that need to be addressed.
04/16/2010138800
 2004 toyota sienna rear sliding door guide wire snapped. was told by toyota it would cost me 1500 - 1800 to fix. i have to purchase entire door motor assembly with guide wire.
06/24/200830000
 The slding door on my sienna broke. i looked online several years ago when this happened, and noticed this appears to be a common problem with the sienna. since it no longer automatically opens/closes, it needs to be closed mannually. but, the door is very heavy and it is difficult to close it securely. in fact, my children are unable to close it because of its weight and therefore the door must always be checked. when the door broke, i was out with all 3 of my children and basically stranded because i certainly couldn't drive the car with a door that wouldn't close. we had to cut the cord to free the door and allow it to close in order to get home. also -- related to sliding doors...the other sliding door on my sienna does work. however, it doesn't not stop sliding when it comes into contact with a person. it continues to apply pressure to the person standing in the doorway until is squeezes you quite tight...then finally lets up. (i know this from personal experience.) so far, my kids havne't had their hands closed in the door, but i'm sure that if they do, it will be a very very unpleasant experience. i thought the sliders were supposed to stop sliding if they met any resistance at all. overall, i'm pretty unhappy about the door situation.
06/01/200975000
 Both of the sliding doors on my 2004 sienna are not opening. the manual door is locked and will not open from both the inside and outside. the power door will open an inch or two and then locks up.
04/13/2010108000
 Events leading up to failure: opening the driver's side sliding door via automatic open button on key fob failure: cable in track of door snapped (it only happened once), causing the door to be rendered useless --- it no longer opens or closes, even when in 'manual' mode. what was done to correct failure? i took it to a repair shop, who informed me that it was going to cost around $1500 to fix. so, for now, nothing has been done to fix the problem. i will have to continue to load my 3 children (all under the age of 5) in and out of their car seats via the remaining, working door. in order to do so, i'm having to set my 3-month old down in the parking space next to wherever we park in order to strap the 2-year old in (or out), and help the 4 year old with her belt...all the while hoping that a careless driver doesn't barrel into the space and mow the infant over. seems like a safety concern to me.
07/01/200730000
 I am the original owner of a 2004 toyota sienna. the dashboard is full of hairline cracks. they started on the sides near the a/c vents, traveling towards the center of the dash. first appeared in 2007. now the dashboard is covered with cracks. took it to the dealer and complained that it was a defect. service dept didn't seem to want to deal with it. finally they took pictures then said they would have to send the pictures off and they would get back to me, which they never did. called the service dept and they dismissed me saying it was not covered. i don't think they ever sent the pictures in. the cracks get worse every week - longer, and new ones appear. this is clearly a defect. there were no events that took place to cause this, no crash, no fire. the automobile is well maintained. this is a manufacturer's defect.
03/27/201074125
 On our 2004 toyota sienna xle, the passenger side power sliding door cable snapped making the door inoperable. we have called the toyota customer care toll free number numreous times, only to have been put on hold forever while they tend to their other issues. we have contacted our local dealer only to be given a repair price and then was told that this was not a major problem, meaning that this was not their responsibilty. while online investigating this issue, we have found that we are by no means the only ones with this problem and that this is a major problem. at least 50 or more of the same problems have been found on this and newer models. the sliding doors also have become frozen and some children have even been injured. some vehicles have the door fall off completely when the cable snapped, injuring people. this is a real major problem and safety issue. we feel that toyota should take this very seriously and stop giving people the runaround and admit to yet another flaw in their vehicles. the sliding door issues and the safety of customers and their family are nothing to put on hold or just throw off to the side as not a major problem. what is it going to take for toyota to realize this? how many more inuries and potential inconveniences must the public endure? as of now the vehicle has not been repaired and the door cannot be used. we feel that this is the responsibilty of toyota. in the meantime, we will get more estimates for the repair and consider the options.
08/01/2009
 2004 toyota sienna. the passenger side automatic sliding door will not open automatically or from within. children sitting in the back that could not open from the inside and had to crawl out over car seats to the other doors. myself included when i shut the door to clean the interior. the passenger side seat belt (second row cabin chair) won't retract and was checked and found that the seat belt was not twisted to cause the malfunction, but with the device itself.
03/26/201077500
 Cable on power rear sliding door of 2004 toyota sienna snapped rendering door useless
01/10/201077000
 Both rear sliding doors refuse to open, intermittently and randomly. this issue happens when weather is somewhat cold and wet for the manual sliding door. for the automatic door, it happens continuously. we've had the motor replaced in the automatic door and it fixed the problem for 2 years...but now it has happened again. kids have had to get into and out of the car via the back hatch. major safety concern.
02/24/201074000
 While i was trying to open my 2004 toyota sienna passenger powered sliding door the cord ripped. it is too costly for us to repair this item and i can not use the door with children as it is to hard to open for a minor.
03/20/2010157000
 Upon arrival at a local bakery my husband was attempting to exit from the rear driver's side power door in our 2004 toyota sienna when there was a loud noise and the door stopped moving and only opened a third of the way. he managed to squeeze out and close the door. upon looking at the door we came to find that there is a cable on the outside of the vehicle that operates the door and it was frayed and would not allow the door to open anymore than a third of the way. after seeing that we walked around to the other side of the vehicle and found that the cable for the passenger side door has the coating off of it and could end up doing the same thing. we have not yet gotten any quotes but from looking online it's going to be in the thousands. thankfully at this time i have no children, but if i did, not being able to open the door and get my child out safely would be a major concern. i loved toyota until this happened to my vehicle and come to find there are other's in my shoes. i know that because of the mileage on my car i would never see compensation, but i do want to voice my safety concern with this issue.
03/15/201044000
 We purchased a 2004 toyota sienna van. the driver's door hinge has failed causing the entire door to have to be replaced to the tune of about 3k. in searching the internet, 600,000 vehicles had the same defect tracing back to an indiana factory welding issue. toyota has not issued a recall and the dealership is telling us it is out of warranty. http://www.allworldauto.com/comments/2004_toyota_sienna_comments_and_complaints_c202-6966-2004-303-1.html there are also youtube videos depicting the same issue.
11/30/2008650001
 We own a toyota sienna xle 2004. back in november 2008, the driver sliding door cable snapped, making the door jam and unusable in power mode. cable dangling out of its socket, we drove to our dealership to have it serviced. the repair came to over $1800!!! after researching this issue on the internet, i'm finding that many people are experiencing the same problem!! i'm thinking that it doesn't necessarily have to do with mileage but perhaps more with age of vehicle ie: 4-5ish years old. the cable, which drives the sliding door, is completely exposed to elements. (you'll find it within the groove located under the rear side windows) this cable is made of some kind of metal (steel? who knows.) then coated with a black plastic/acrylic/rubber casing (such as an electrical wire). with time, the casing begins to dry and be brittle, causing it to crack and fall off the wire, leaving the wires completely vulnerable to getting wet, rust, freeze, etc, also rubbing extensively unprotected against the gears. within a few months or even weeks, the metal cable wires snap thus getting caught in the mechanism. one thing leads to another and the whole cable snaps, making the door jam altogether. per my own experience at the dealership, and subsequently reading and researching many blog sites, the only way to fix this issue is as follows: remove the entire door, remove and change the entire mechanism. extremely costly, there's just no way around this. asked if there was a way to simply change the cable, i was informed that the cable is part of the motor and that it is not a part that can be purchased or repaired separately. now, we are faced with the problem of the second side which has snapped just a few day ago (only 3 months after the last one). we don't feel we should have to pay another 1800$ to have this fixed. we feel there are enough complaints about this that toyota should issue a fix. *tr
12/25/200450001
 I bought a 2004 toyota sienna ce in ottawa, ontario, canada, from a dealer, new, off the lot in august 2004. by the first winter, both back sliding doors would freeze shut, especially the passenger side, and would not open until the vehicle got really hot inside. the dealer had no solution, offered no solution. in addition, by the second year we had three radiators installed, and had both front doors repaired for rusting under a general recall. also, the rear fan has been going on and off, even with the switch in the off position. we have taken this issue to the dealer many times, but they do not have an answer, nor a strategy to figure out why it does this. finally, this vehicle has rattled inside from day one and is unpleasant to drive. i find the toyota dealers not interested in you once you buy the car, but after three years to the day the called me wanting to know if i'd buy a new one. i will not buy another toyota. *tr
01/28/2009850001
 Toyota sienna 2004 rear hatch fell on me...shocks just didn't work and now will fall without proper support. *tr
11/10/2008890001
 My toyota sienna xle sliding door broke. it stop working all of a sudden, bring it back to dealer but it will cost me about 1800 dollars to fix it. *tr
12/01/200732000112/01/2003
 Tl*the contact owns a 2004 toyota sienna. the dashboard on the vehicle is cracked. the cracks originated from the air vents near both front doors to the windshield. the dealer was unable to determine the cause of the cracks, but they were willing to pay for half of the charges. the contact believes that the cracks were due to a manufacturer defect based on the amount of complaints that were found in other sienna's. the failure mileage was 32,000 and current mileage was 42,000. updated 10/16/08.*lj updated 10/17/08. *jb
06/01/2008480001
 Both sliding doors on the minivan began rubbing against the body about 4 months ago. the problem continues to get worsen. on the driver side, the door has rubbed down to the metal at three points on the body where the back of the door closes into to the door housing. additionally, the door is sagging enough on the hinges that the paint is being rubbed off along the track of the door as well. the passenger side door has also begun to sag on it's hinges and has rubbed the paint off the body in one spot. the issue is clearly related to the door sagging on it's hinges - whether the issues is design flaw, or parts that can not handle the weight i do not know. the dealer said that they would replace the hinges and fight for 100% coverage from toyota (the care has 51000 miles and am past warranty). *tr
06/16/2008106000
 Spare tire fell from under vehicle, causing blowout on r/r tire. metal threaded rope had sheared off. unable to locate spare after incident. when buying replacement part at dealer, stated this happens all the time. posibility of injury or death very high in similar incidents.