Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 03/05/2012 | 100000 | ||
| Tl-the contact owns a 2004 toyota sienna. the contact stated that while driving approximately 30 mph, the vehicle speed control warning light illuminated and the front driver side wheel hesitated. in addition, the contact stated that the vehicle lost power abnormally. the failure was experienced numerous times. the vehicle was not taken to the dealer to have a diagnostic performed. the vehicle was not repaired. the vin was not available. the failure and the current mileage was 100,000. kmj | |||
| 03/05/2012 | 100000 | ||
| Tl-the contact owns a 2004 toyota sienna. the contact stated the vehicle speed control light illuminated while driving at approximately 30mph, and the driver left front wheel hesitated. the vehicle felt as if, it loses power. the failure was experienced numerous times. the vehicle was not taken to the dealer to have a diagnostic performed. the vehicle was not repaired. the vin information was not available. the failure and current mileage was 100,000. li | |||
| 08/22/2010 | 129225 | ||
| While driving a 2004 toyota sienna van at 65 miles per hour on the highway, started to hear a rumbling sound for a few seconds, then heard a loud pop, suddenly lost control of van and veered to the right, off of the highway into a ditch. once in the ditch, the van turned sideways and continued going sideways for at least 50 feet. when i inspected the van, the rear, driver side tire had lost its tread. the tire was basically bald but still inflated. this tire was the failed component. in going into the ditch, the van lost its rear bumper, a front grille and sustained several dents / scratches to the van body. | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 01/28/2008 | 28025 | 2 | 04/02/2004 |
| Twice i have had a tire stud break while replacing a tire, specifically the left front wheel on my 2004 toyota sienna with aluminum wheels. both times the lug nut was being torqued to the correct setting of 76 ft-lbs. *tr | |||
| 10/23/2004 | 16600 | 1 | 12/22/2003 |
| Left rear wheel stud broke when torqued to 85 ft.lb. torque specs is 76 ftlb as mentioned in the owners manual; and if one stud can fracture at 85 ftlb, it is possible that the others have gone into yield zone, too. this is a very poor design and a safety risk. design should be robust to handle dc nut runner, pneumatic drives, and manual drivers; which this stud was not capable to handle.*ak | |||
| WHEELS - RIM | |||
| 01/01/1901 | 1 | ||
| 2004 toyota sienna. consumer states bubbling on the alloy rims. *tgw the consumer stated it looked as though the rims had rusted from the inside out. *jb | |||
| 12/28/2003 | 8000 | 4 | 06/19/2003 |
| After purchasing 2004 sienna in 06/03 we had 2 flat tires and 1 blow out on right front passenger. the van barely had 9000 miles on it and we put a complete new set of tires on. the constant worry of flat tires was not an option. what's worse than that, on the upgraded wheels, there appears to be a major design flaw, normal dust,dirt,rocks picked up accumulates on the inside of the back wheels, you cannot wash it out, the wheels must be removed and blown out. this causes the wheels to be off balance: provide a terrible ride and cause uneven tire wear. the van now has 30000 miles and is need of a new set of tires again. it's actually been a very bad ride for the last 15000 miles, but who can afford to buy tires at that rate? after visiting with a few other local sienna owners with the same wheel design, it appears as though, low and behold, they have also been replacing tires at much higher than normal rate. until visiting with us about it , they had made the assumption that tires just weren't made like they used to be! the 3 other couples (vans) also had between 30000 and 40000 miles and were also on their 2nd or even 3rd set of tires!! by the way, all sets of tires were not the same brands and differed from the 2 brands ) . the service at the dealer from which the van was purchased are wonderful, but not much they can do about it unless toyota recognizes the design flaw. i have to wonder every time i see a sienna with this particular wheel design, how many sets of tires have they had to purchase and how badly is the comfort of their ride compromised? i will be trading the van off shortly only because of this reason, which is a crying shame, it's a great family vehicle, other than this, but the vibration from tires worn so unevenly is horrendous and i am tired of buying tires, and it's inconvenient, to say the least, to take the van to the quick lube weekly to have the wheels pulled off and cleaned out. *ak | |||