Consumer Complaints


Fail datemilesoccurencesPurchase date
CHILD SEAT
08/30/20081
 While loosening the 5-point harness straps on our britax frontier child restraint (a forward facing, harnessed combination seat), the shoulder strap for the child's left shoulder came off the harness splitter plate when the left side was tugged to loosen the straps. this was while the child restraint was installed with the vehicle seatbelt using the long belt path installation method in our 2005 toyota sienna after approx. 3 months of regular use. i was unable to replicate the problem upon uninstalling the child restraint, but i am aware of other frontier owners who have had the same issue when loosening the straps and who have been able to replicate it while installed in their vehicles or uninstalled. this poses a risk to a child should this occur during a crash scenario and warrants corrective action to prevent injury or worse. i have reported the issue to britax's customer service, and the customer service rep. noted our seat's model, batch number, date of manufacture, and our contact info. on sept. 5, 2008. i felt it was appropriate to also bring the issue to nhtsa's attention as well in the event that the issue is recall-worthy. *tr
03/14/2006150005001/01/2005
 Dt*: the contact stated the harness release button is accessible to the child. when the button is pressed, the straps release and the child becomes unsecured. the manufacturer indicated they had received similar complaints, but there was currently no recall or remedy available. the child seat is a britax marathon, the model number and date of manufacturer were unknown by the contact.*ak
CHILD SEAT - LATCH CONNECTOR
04/06/20081
 Installation issues regarding evenflo generations combination seat, model 3522607 l1, manufactured in march 5, 2008. 1) latch assembly is attached to the booster seat with a plastic peg and a strap which is sew onto the latch belt. this assembly prevents the latch belt from being fully tightened on one side and in turn prevents the seat from being properly installed. 2) latch buckle size prevents latch belt from being tightened and leads to binding of the latch belt as it is tightened. this prevents full securing of the seat. (related vehicle information: model year=2005, make=toyota, model=sienna). *tr