Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 01205 | 11/01/2005 | 10018279 | Repair manual supplement: laser cruise control beam axis adjustment. *ak | 12/20/2005 | |
| 04604 | 10/28/2004 | 10010582 | Short pin installation during pds. *tt | 12/01/2004 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| TSB-0069-12 | 05/01/2012 | 10044579 | Toyota: updated information provided regarding the repairing procedures available for floor wire harness and replace/repair side airbag squib circuit, depending on production date. *pe | 07/17/2012 | |
| TSB-0162-10 | 06/23/2010 | 10034130 | Toyota: supplemental restraint systems. some model vehicles may exhibit an srs lamp on condtion with diagnostic trouble code (dtc) b0111 and/or b0116. an updated repair procedure is available to address this condition. *pe | 10/18/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/01/2011 | 1 | ||
| Toyota recently recalled the power sliding door cables for certain toyota sienna years. the broken cable inhibits the door from working correctly. ours, a 2005 sienna, was taken in and it turned out to be the power sliding door actuator. five days ago, the other sliding door actuator failed. both doors cannot be opening correctly and poses a serious danger to the safety of our 2 young children. toyota fails to recognize all of the complaints about failing actuators that are posted online. they are charging $1,100 to fix each door. there should be a safety recall because of the actuator failures. thank you. *tr | |||
| 11/01/2011 | |||
| Toyota recently recalled the power sliding door cables for certain toyota sienna years. the broken cable inhibits the door from working correctly. ours, a 2005 sienna, was taken in and it turned out to be the power sliding door actuator. five days ago, the other sliding door actuator failed. both doors cannot be opening correctly and poses a serious danger to the safety of our 2 young children. toyota fails to recognize all of the complaints about failing actuators that are posted online. they are charging $1,100 to fix each door. there should be a safety recall because of the actuator failures. thank you. | |||
| 11/09/2012 | 75000 | ||
| Tl- the contact owns a 2005 toyota sienna. the contact stated that the rear defroster failed. the vehicle was taken to an independent mechanic for diagnosis and was informed there was a break in the wire connection and the wire would need to be replaced. the manufacturer was notified but offered no assistance. the failure and current mileage was 75,000. pmb | |||
| 11/09/2012 | 75000 | ||
| Tl- the contact owns a 2005 toyota sienna. the contact stated that his rear defroster failed. the vehicle was taken to an independent mechanic for diagnosis and was informed there was a break in the wire connection and the wire would need to be replaced. the manufacturer was notified but offered no assistance. the failure and current mileage was 75,000. dt | |||
| 07/01/2011 | 100000 | 1 | |
| The lock motor in each sliding doors has stopped. the doors open via manual door handles. keyfob, internal door buttons near the doors, and buttons near rear view mirror do not work to open or close the doors. *tr | |||
| 07/01/2011 | 100000 | ||
| The lock motor in each sliding doors has stopped. the doors open via manual door handles. keyfob, internal door buttons near the doors, and buttons near rear view mirror do not work to open or close the doors. | |||
| 01/02/2012 | 1 | ||
| The toyota sienna sliding doors no longer slide. after numerous complaints, toyota issued an enhanced warranty. unfortunately, the parts covered will not fix the doors. the additional quote is $1,000. if you research online, this is a common problem. i believe toyota is trying to avoid a recall on doors and parts they know to be malfunctioning. *tr | |||
| 01/02/2012 | |||
| The toyota sienna sliding doors no longer slide. after numerous complaints, toyota issued an enhanced warranty. unfortunately, the parts covered will not fix the doors. the additional quote is $1,000. if you research online, this is a common problem. i believe toyota is trying to avoid a recall on doors and parts they know to be malfunctioning. | |||
| 08/24/2012 | 96524 | 1 | |
| I tried to close the rear door after putting my groceries in the rear well. the door closed part-way then went back up. i did it again manually and using my remote 'clicker'. same thing happened. in order to close the door i had to push it manually to close the door. we took it back to the dealer who said the struts needed to be replaced (approximately $500). later i realized there had been a recall on faulty struts. these are the replacements. i notice on the internet where are others are now having problems with the replacements that were installed. *tr | |||
| 08/24/2012 | 96524 | ||
| I tried to close the rear door after putting my groceries in the rear well. the door closed part-way then went back up. i did it again manually and using my remote 'clicker'. same thing happened. in order to close the door i had to push it manually to close the door. we took it back to the dealer who said the struts needed to be replaced (approximately $500). later i realized there had been a recall on faulty struts. these are the replacements. i notice on the internet where are others are now having problems with the replacements that were installed. | |||
| 08/30/2007 | 30000 | 1 | |
| Sliding door is not open and close when using electrical button. we got the extend warranty but when we bring to toyota dealer they told us have to pay $295.00 to check it . if a defect is not under warranty. i fill it is not fair. door is not open because the latch was not release by pushing button. is it safe when children are in side? if we remove the latch everything is working fine. please help american consumer to make toyota responsible for any lack of assembly. they have to pay for the time of inconvenient also. please investigate this issue. thank you *tr | |||
| 08/30/2007 | 30000 | ||
| Sliding door is not open and close when using electrical button. we got the extend warranty but when we bring to toyota dealer they told us have to pay $295.00 to check it . if a defect is not under warranty. i fill it is not fair. door is not open because the latch was not release by pushing button. is it safe when children are in side? if we remove the latch everything is working fine. please help american consumer to make toyota responsible for any lack of assembly. they have to pay for the time of inconvenient also. please investigate this issue. thank you | |||
| 04/01/2011 | 59000 | 1 | |
| We have had complete sliding door failure from the latch release motor for both the passenger and driver side doors. the malfunction is electrical and was in no way caused by mis-treatment or an accident. the passenger side door failed first and several weeks later the driver side sliding door failed in the same manner. this failure has resulted in passengers not being able to open the sliding doors from the inside of the car. the doors will only open from the outside. *tr | |||
| 04/01/2011 | 59000 | ||
| We have had complete sliding door failure from the latch release motor for both the passenger and driver side doors. the malfunction is electrical and was in no way caused by mis-treatment or an accident. the passenger side door failed first and several weeks later the driver side sliding door failed in the same manner. this failure has resulted in passengers not being able to open the sliding doors from the inside of the car. the doors will only open from the outside. | |||
| 06/08/2012 | 102000 | 1 | |
| Our right side-power door stopped working and we then received a warranty enhancement notice certain 2004 to 2007 model year sienna rear sliding door latch assemblies and power sliding door cable assemblies extending the warranty to 120,000 miles. we took it to the toyota dealer and they stated that the door latch assembly in our vehicle is not covered because the part numbers are different. it seems if they are having an issue with these components they all should be covered. the part number needed is 69631-08021 which includes the parts in the recall. it seems if there is a problem that required a warranty extension, and those parts are some how defective then the entire unit should also be covered. *tr | |||
| 06/08/2012 | 102000 | ||
| Our right side-power door stopped working and we then received a warranty enhancement notice certain 2004 to 2007 model year sienna rear sliding door latch assemblies and power sliding door cable assemblies extending the warranty to 120,000 miles. we took it to the toyota dealer and they stated that the door latch assembly in our vehicle is not covered because the part numbers are different. it seems if they are having an issue with these components they all should be covered. the part number needed is 69631-08021 which includes the parts in the recall. it seems if there is a problem that required a warranty extension, and those parts are some how defective then the entire unit should also be covered. | |||
| 03/09/2012 | 80000 | ||
| Tl- the contact owns a 2005 toyota sienna. the contact stated that he experienced a blow out on one of the tires. the contact was concerned because the tire pressure warning light had not indicated an issue with the tires. the contact installed new tires and allowed the tires to be filled with less air than recommended. the tire pressure warning indicator still did not indicate a low pressure warning.the vehicle was taken to the dealer and they advised that the tire pressure sensor could not be inspected or repaired. the manufacture was not contacted. the failure mileage was 80,000 and the current mileage was 83,000. kmj | |||
| 03/09/2012 | 80000 | ||
| Tl- the contact owns 2005 toyota sienna. the contact stated that he had a blow out on his tire. no warning sign illuminated on the instrument panel. when he placed new tires on his vehicle he let so pressure out the tire and the warning light did not illuminated. the vehicle was taken to the dealer and they stated that could not check the warning light and that could not be repaired. the manufacture was not contacted. the failure mileage was 80,000 and the current mileages was 83,000.jp | |||
| 10/24/2011 | 60125 | ||
| Tl-the contact owns a 2005 toyota sienna. while driving approximately 35 mph, the heater mechanism was engaged then immediately the heat and the air conditioner began to activate at the same time. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 60,125. kmj | |||
| 10/24/2011 | 60125 | ||
| Tl-the contact owns a 2005 toyota sienna. while driving approximately 35 mph, the heater mechanism was engaged then immediately the heat and the air conditioner began to activate at the same time. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 60,125. js | |||
| 02/24/2012 | 62005 | ||
| Tl- the contact owns a 2005 toyota sienna. the contact was driving 5 mph when the vehicle abnormally accelerated. the contact was unable to control the vehicle and crashed into the rear of another vehicle. there were no injuries reported. the vehicle was towed to the dealer where the contact was awaiting diagnosis. the vehicle was not repaired. the manufacturer was not contacted. the failure and the current mileage was 62,005. kmj | |||
| 10/24/2011 | 60125 | ||
| Tl-the contact owns a 2005 toyota sienna. while driving approximately 35 mph, the heater mechanism was engaged then immediately the heat and the air conditioner began to activate at the same time. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 60,125. js | |||
| 02/24/2012 | 62005 | ||
| Tl- the contact owns a 2005 toyota sienna. the contact was driving 5 mph when the vehicle abnormally accelerated. the contact was unable to control the vehicle and crashed into the rear of another vehicle. there were no injuries reported. the vehicle was towed to the dealer where the contact was awaiting diagnosis. the vehicle was not repaired. the manufacturer was not contacted. the failure and the current mileage was 62,005. kmj | |||
| 02/24/2012 | 62005 | ||
| Tl- the contact owns a 2005 toyota sienna, the contact stated while driving 5 mph the vehicle accelerated in fasted speed where a the vehicle rear end another vehicle where the vehicle came to a complete stop. no one was hurt the other vehicle had no one in the vehicle.the vehicle was towed to the dealer were they diagnose the vehicle. the dealer stated that the vehicle had electrical gas and brake. the vehicle was not repaired. the manufacture was not contacted. the failure and current mileage 62,005.jp | |||
| 03/01/2010 | 55000 | ||
| Automatic sliding door will not work properly. it will not shut unless done manually. occurred soon after passing 50k miles. dealership could not diagnose problem and wanted ~$1200 to replace motor in door. appears this is a common problem that toyota will not address. | |||
| 03/22/2012 | 62000 | ||
| Cable on driver side sliding door snapped and is now hanging down on outside of vehicle. can only open side door about a foot manually and it locks and closes. can not get kids in and out of that side at all. door closes shut very quickly and strongly which is a safety hazard especially with children sitting in the back and trying to get out of the side doors. | |||
| 03/01/2010 | 55000 | ||
| Automatic sliding door will not work properly. it will not shut unless done manually. occurred soon after passing 50k miles. dealership could not diagnose problem and wanted ~$1200 to replace motor in door. appears this is a common problem that toyota will not address. | |||
| 03/22/2012 | 62000 | ||
| Cable on driver side sliding door snapped and is now hanging down on outside of vehicle. can only open side door about a foot manually and it locks and closes. can not get kids in and out of that side at all. door closes shut very quickly and strongly which is a safety hazard especially with children sitting in the back and trying to get out of the side doors. | |||
| 03/01/2010 | 55000 | ||
| Automatic sliding door will not work properly. it will not shut unless done manually. occurred soon after passing 50k miles. dealership could not diagnose problem and wanted ~$1200 to replace motor in door. appears this is a common problem that toyota will not address. | |||
| 03/22/2012 | 62000 | ||
| Cable on driver side sliding door snapped and is now hanging down on outside of vehicle. can only open side door about a foot manually and it locks and closes. can not get kids in and out of that side at all. door closes shut very quickly and strongly which is a safety hazard especially with children sitting in the back and trying to get out of the side doors. | |||
| 03/01/2010 | 55000 | ||
| Automatic sliding door will not work properly. it will not shut unless done manually. occurred soon after passing 50k miles. dealership could not diagnose problem and wanted ~$1200 to replace motor in door. appears this is a common problem that toyota will not address. | |||
| 03/22/2012 | 62000 | ||
| Cable on driver side sliding door snapped and is now hanging down on outside of vehicle. can only open side door about a foot manually and it locks and closes. can not get kids in and out of that side at all. door closes shut very quickly and strongly which is a safety hazard especially with children sitting in the back and trying to get out of the side doors. | |||
| 01/01/2009 | 40000 | ||
| Our 2005 toyota sienna has had multiple problems with the power sliding doors. originally, the driver's side door stopped closing automatically. when button was pushed to close the door by all methods, on remote control, on driver's head panel or on panel next to sliding door, the door would begin to close then slide back open without warning or without us doing anything to open it back up. our local dealer fixed this original problem as it was under warranty, but now the passenger side power sliding door has the same problem but we are out of warranty and the cost is too exuberant for us to have it fixed. this appears to be a problem for many toyota sienna owners and can possibly be a danger. | |||
| 05/02/2011 | 72300 | ||
| Driver-side power sliding door stuck open. door cable motor assembly locked-up. door would not close. entire cable assembly fell apart when mechanic removed door panels to repair. complete door motor assembly failure. door motor assembly was so damaged it had to be completely replaced with new motor assembly unit. cost $1800 to repair. door stuck open is a serious safety hazard for passengers. when will opposite side-door motor assembly fail?? the failure of these type parts should not have happened at 72,300 miles. | |||
| 09/13/2011 | 54257 | ||
| 1. second row seat belt locked tight to passenger (unable to loosen) during steady speed as well when in standby. need to unlatch and fullly retract in order to extend it out again. 2. rack and pinion starts leaking power steering fluid and starts generating noise when making a turn. 3. passenger side slide door fails to open from inside and by remote. further research confirmed failure of lock release actuator. | |||
| 09/21/2011 | 81000 | ||
| Passanger door will not open or close. when it does open it start to close than stops or continues to close. not good if a child is trying to enter or exit from the door. toyota quoted 1800 for repair and said it was a broken wire on the door motor. you have to purchase the entire piece to fix door. extremely concerned the door could open or not shut properly and having children sitting neer door. toyota has not been helpful in this issue at all. safety concern | |||
| 09/13/2011 | 54257 | ||
| 1. second row seat belt locked tight to passenger (unable to loosen) during steady speed as well when in standby. need to unlatch and fullly retract in order to extend it out again. 2. rack and pinion starts leaking power steering fluid and starts generating noise when making a turn. 3. passenger side slide door fails to open from inside and by remote. further research confirmed failure of lock release actuator. | |||
| 09/21/2011 | 81000 | ||
| Passanger door will not open or close. when it does open it start to close than stops or continues to close. not good if a child is trying to enter or exit from the door. toyota quoted 1800 for repair and said it was a broken wire on the door motor. you have to purchase the entire piece to fix door. extremely concerned the door could open or not shut properly and having children sitting neer door. toyota has not been helpful in this issue at all. safety concern | |||
| 09/06/2011 | 80000 | ||
| The toyota sienna's sliding door cannot open or close | |||
| 09/21/2011 | 81000 | ||
| Passanger door will not open or close. when it does open it start to close than stops or continues to close. not good if a child is trying to enter or exit from the door. toyota quoted 1800 for repair and said it was a broken wire on the door motor. you have to purchase the entire piece to fix door. extremely concerned the door could open or not shut properly and having children sitting neer door. toyota has not been helpful in this issue at all. safety concern | |||
| 09/06/2011 | 80000 | ||
| The toyota sienna's sliding door cannot open or close | |||
| 01/10/2011 | 98000 | ||
| Toyota sienna xle 2005: automatic sliding door problem purchased this vehicle used one year ago (2010). there were no previous problems with the door, that i know of. both sliding doors started failing during winter time. one motor was replaced, the other one not due to cost. the driver side sliding door worked on and off, but is not working now. it opens and shuts with a manual pull of the handle. | |||
| 05/21/2011 | 63000 | ||
| Tl*the contact owns a 2005 toyota sienna. while the vehicle was parked the contact attempted to close the passenger side automatic sliding door but the door would not close. the contact was able to close the door manually. the door also would not open automatically. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 63,000. | |||
| 05/21/2011 | 63000 | ||
| Tl- the contact owns a 2005 toyota sienna. while parked the contact attempted to close the passenger side automatic sliding door but the door would not close. the contact was able to close the door manually. also, the door would not open automatically. the vehicle was not taken to the dealer for diagnostics. the vehicle was not repaired. the approximate failure mileage was 63,000. ds | |||
| 06/01/2010 | 93000 | ||
| Tl* the contact owns a 2005 toyota sienna. the contact stated that the rear electronic sliding doors were inoperable and would not open electronically nor manually. the manufacturer was contacted and a complaint was filed. the vehicle was not repaired. the contact stated she had scheduled an appointment for repair. the approximate failure mileage 93,000. | |||
| 06/01/2010 | 93000 | ||
| Tl- the contact owns a 2005 toyota sienna. while parked the contact noticed the rear electronic sliding doors were not functioning. the contact stated the rear sliding doors would not open even when she tried to open it manually. the manufacturer was contacted and a complaint was filed. the vehicle was not repaired. the contact stated she had scheduled an appointment for repair. the approximate failure mileage 93,000. ds | |||
| 01/01/2008 | 3500 | ||
| Tl-the contact owns a 2005 toyota sienna le. the contact stated that the front driver and passenger seat belts are inoperative, the passenger sliding door has also failed by not working electronically, she has to manually close the door. the air bag warning light has also illuminated on the instrumental panel for 2 years. the vehicle was inspected by a dealer who informed the contact they are unable to assist her due to the vehicle not being under warranty. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 3500. tb | |||
| 11/24/2010 | 74000 | ||
| Middle row driver side seatbelt failure and passenger side sliding door power failure | |||
| 09/17/2010 | 60500 | ||
| The cable related to the automatic sliding passenger door on my 2005 toyota sienna snapped. i took it to the dealer and he said it rusted through. the wire for the sliding door mechanism is on the outside of the vehicle. i has thin layer of black protective coating. it will cost $1800 to repair as the cable and motor are one unit. it is beyond comprehension why an oem would design an automobile with the cable system exposed to the elements. the extreme weather in minnesota we experience is quite taxing to an automobile, regardless of electrical design. but to have the electrical components exposed to salt and other corrosive materials is just really bad product design and should be corrected. | |||
| 07/12/2010 | 80000 | ||
| Automatic rear doors will not lock or unlock or open or shut with remote. are extremely difficult to open manually. i was told they could be repaired at a cost of over $1200 per door. i also had a problem with the rear automatic hatch which was repaired under warranty. i see a pattern here. | |||
| 06/22/2010 | 16000 | ||
| Tl- the contact owns a 2005 toyota sienna. while using the air conditioner feature in the vehicle the contact noticed a mold smell coming from the vents. the vehicle has not been diagnosed and there were no prior warnings. the current and failure mileages was 16000. bml | |||
| 05/21/2007 | 21600 | ||
| Tl*the contact owns a 2005 toyota sienna. the contact stated that the passenger front air bag warning light continuously flashed while she was driving at approximately 35 mph. the vehicle was taken to an authorized dealership for times and the passenger seat was replaced the first three times. an electronic part (the contact could not recall the part) was replaced the fourth time. the failure mileage was approximately 21,600. the current mileage was approximately 57,000. | |||
| 02/12/2010 | 50000 | 1 | |
| The electronic throttle control system on my van is malfunctioning and it puts the vehicle in fail safe mode. the local toyota dealer as well as toyota customer service do not want to investigate this recurring problem for the dtc p0121. the dealers do not analyze the freeze frame data or investigate the problem beyond reading the code from obd ii scanner. i had asked them for the electrical values for the throttle valve motor and the accelerator pedal but they have refused that information and want me to replace the throttle body by spending $1200.00. the first time this problem started when the vehicle had 50,000 miles and i replaced the throttle body from same year and model vehicle with 20,000 miles. now after 10,000 miles same problem has started again and the dealer as well as toyota want me to replace the throttle body. i feel that the throttle body or the gas pedal in conjunction with other electrical components are causing the dtc code and merely replacing the throttle body second time will not fix the problem unless the newer throttle bodies are without the problem original throttle bodies had. in that case i should not have to pay for the replacement part. it is important that the problem is investigated and identified before any parts are replaced. i also offered toyota the original throttle body from the vehicle for testing / checking for the problem but they refused my offer. this sudden loss of drivebility due to the activation of fail safe mode is dangerous and could result in accident and / or fatality. any help in this matter will be appreciated. *tr | |||
| 01/05/2010 | 98000 | 1 | |
| After i read the article about apple inc. co-founder steve woz wozniak's experience about his 2010 prius, i was relieved somewhat from my own doubt and confusion. i bought a used 2005 sienna xle limited (with radar sensor) last november with 95000 mileage. it accelerated unintentionally several times when i was using cruise control with only single push of the acceleration handle. i once let the car went up to 90 mph before i braked it off from the cruise control mode. the acceleration was very powerful when it malfunctioned. all happened in several seconds. you could hear the engine revering loudly towards full speed. i had no problem to brake it off every time though. i also believe it is an electronic or software problem since none of my feet was on any pedal when this happened and there was no floor mat issue at all. *tr | |||
| 03/01/2009 | 35000 | 1 | |
| 2005 toyota sienna has a passenger side power sliding door that has gone through the stages of sticking, rubbing against the body and rubber stripping around windows, and now, working at all through the power button option (or the remote) -- only way to get it open is via the door handle. this seems to be a recurrent problem in a number of toyota sienna but the manufacturer has not issued a recall so far. i deem this a safety issue because the door fails to close many many times and the driver has to get out of the vehicle to close the door in frustration and that can create unsafe situations. *tr | |||
| 01/19/2008 | 15000 | 1 | 05/01/2004 |
| Tl*the contact owns a 2005 toyota sienna. the contact noticed that the vehicle made a noise when she turned the ignition on, off and when she opened and closed the electronic windows. she also noticed a noise when turning the steering wheel with much resistance. the contact has experienced the failures since january 2008. the dealer told her that they could find nothing wrong. she had not called the manufacturer to-date. the vehicle had not been repaired at the time of the complaint. the current mileage is approximately 32219. the failure mileage was approximately 15,000. updated 3/16/10 *cn the consumer stated the electronic device used to closed the trunk was defective. updated 05/10/10*jb | |||
| 04/21/2009 | 41955 | 1 | |
| 2005 toyota sienna van - sliding door failure (driver's side). dealer says it is a broken motor & cables. vehicle has only 41,000 miles on it (warranty expired at 36,000). dealer wants to charge me $2,000. searching the internet i found hundreds of posts from people with similar problems. this is a problem that toyota knows about and should recall as they did with both the rear hatch struts and both front door hinges. i just had my vehicle in the shop last month for both of these fixes. *tr | |||
| 03/25/2009 | 45760 | 1 | |
| Spontaneous failure of electrical system involving brakes. at 43560 miles, the brake electrical has shorted causing failure of the gear release and all brake lights. fuses instantaneously blow once brakes are applied. lights and body wiring are ok, the failure seems to be in the ribbon wiring harness. brake functions remain, no brake lights (potential accident). *tr | |||
| 01/10/2009 | 50000 | 1 | |
| I have a 2005 sienna that i purchased about 3 years ago. for about two years it has had the problem of not closing. at first it would only close every now and then, and now it won't open or close at all. when the weather is cold, neither of the sliding door will open unless you climb in the front and kick it open. i've taken it into the sandy, utah dealership about 5 different times to have them check it out and they said nothing was wrong with it. i'm about to take it in again because now it won't work at all, so i did a little research to find out if there was a recall or if others had the same problem. to my surprise there are numerous people having the same problem with their 2004-2006 sienna's. why then is there no recall? why are people getting the run around from dealerships, poor service and being charged a mint to repair the door? why is this product and service such poor quality? *tr | |||
| 01/23/2009 | 62000 | 1 | |
| 1) battery drains dead only less than 30 minutes of power on (either side door left open, headlight not turned off completely, interior light on, etc.) which never happened with previous toyotas i owned. in three years i own this model, i had to jump charge my battery at least 10 times in different occasions due to above. 2) automatic headlight feature does not turn off the headlight when engine is turned off, draining battery. 3) driver side rear sliding door does not open sometimes using remote key, inside control, or outside door handle 4) both side rear sliding doors sometimes do not open all the way using the outside door handle 5) both side rear sliding doors would not open when outside temperature is below freezing. *tr | |||
| 01/01/2009 | 35523 | 1 | 06/30/2005 |
| Tl*the contact owns a 2005 toyota sienna. the contact stated that the passenger side sliding door would not open in the vehicle. there is a button in the vehicle that automatically opens the sliding doors, but it is no longer working. the warranty already expired when the failure occurred. the vehicle was taken to the dealer and they stated that the motor and clutch assemblies failed. the vehicle was repaired, but the contact was unable to explain exactly what was done to the vehicle. the vehicle is no longer experiencing the failure, but she believes that this should have been covered as a manufacturer defect. the current and failure mileages were 35,523. updated 2/9/09 *cn updated 02/13/09. *jb | |||
| 02/20/2006 | 1 | ||
| I have a complaint about sienna's vsc system. it overreacts suddenly and at too much a rate, in an anticipated little skidding that had been easily corrected manually in my previous experience with other cars. i have a 2005 sienna le awd. it comes with vsc, abs, trac. i was cornering a 30 mph left turn with the van going 35 mph on highway 431 in nevada. it was down hill, so i was using low gear (3) to apply engine braking. it was not snowing. the road was dry without snow. on the side of the road, there were some gravels/salts. the van veered to the right a bit as i was making a wide turn. it went off the lane about 1 or 2 feet onto the shoulder, but still on pavement. on the shoulder, the front wheels skidded by a very little amount, which is anticipated and normal in my driving experience and had always been handled with ease. however, the vsc kicked in suddenly, causing the van to turn to the left tightly and at a very fast rate, into the opposite lane on the undivided 2-lane highway. it all happened in a blink of eyes. fortunately, there was no traffic in the opposite lane, and i was alert enough to quickly steer the van back to my lane, avoiding hitting the mountain on the left. the vsc light did come on in few other occasions, but the van was never out of my control in those cases. from my past driving experience of 20 years (many of which were with snow), i really feel this is an overcorrection by the vsc by a huge amount. i am starting to feel very uncomfortable that such vsc reaction can't be reduced (e.g., to a slower and lesser rate) or completely turned off. it's winter time again and i am going to ski with my family. it reminds me that i have not filed this complaint yet and that i will have to be driving nervously, who knows when vsc is to kick in again, by how much amount, or at what rate. *nm | |||
| 02/28/2005 | 300 | 2 | 01/08/2005 |
| Two complaints 1. one the rear doors do not latch in the open position when the windows are open resulting in injury to children's hands. 2. auto shut-off for interior lights does not work resulting in dead battery. *jb | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 09/04/2005 | 20 | 08/13/2005 | |
| Shortly after purchasing our toyota sienna 05, the van wouldn't start. we had a dvd player installed which the dealership thought caused the problem. they found a pinched wire and said it was fixed. a few days later the car was dead again. they said we left our dome lights on which caused the dead battery, even though this car has an automatic shut off of the dome lights system. the car wouldn't start after listening to the radio for 15 minutes with the ignition off. the car wouldn't start after leaving the side doors open for 30 minutes. the car wouldn't start after leaving the trunk open in the time it took me to unload a car full of groceries. i have had my car in at least 5 times and i was told there was not a problem. they could find nothing wrong with the car and they gave me the impression that they thought i was crazy. then i had to rely on neighbors to jump my car when it wouldn't start. i purchased a new van from toyota because i thought they had a reputation for being a reliable company. i purchased a new van to have a reliable car for my family and now i'm afraid to leave my house without jumper cables. i need to know what action that i can take to feel safe again. *nm | |||