Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
01/04/2013630001
 I was driving the car and noticed it was a bit sluggish. the next thing i know, the brake pedal is on the floor even though i am not pressing it, and the car is still moving. i had my three children in the car, so i drove carefully to a safe stopping place, used the emergency brake, and exited the car. i then noticed that all four brakes or tires were smoking and there was a very strong burning smell. if there had been a need for me to stop suddenly while i was still moving, my brakes would not have worked! after getting the car towed and replacing both the abs actuator and the master cylinder, my mechanic diagnosed the source of the problem: the brake light switch and bracket had been knocked out of alignment and were causing brake application even when the pedal was not depressed by the driver. this caused abs and vehicle stability control failures when the brakes overheated. i searched toyota's recalls and found a recall for this exact problem was issued for 2011 siennas only, but i had experienced precisely the same problem in a 2005 sienna. i called toyota and got nowhere; because no recall had been issued for my model year, they would not help me at all with covering the tremendous cost i had incurred. *tr
01/04/201363000
 I was driving the car and noticed it was a bit sluggish. the next thing i know, the brake pedal is on the floor even though i am not pressing it, and the car is still moving. i had my three children in the car, so i drove carefully to a safe stopping place, used the emergency brake, and exited the car. i then noticed that all four brakes or tires were smoking and there was a very strong burning smell. if there had been a need for me to stop suddenly while i was still moving, my brakes would not have worked! after getting the car towed and replacing both the abs actuator and the master cylinder, my mechanic diagnosed the source of the problem: the brake light switch and bracket had been knocked out of alignment and were causing brake application even when the pedal was not depressed by the driver. this caused abs and vehicle stability control failures when the brakes overheated. i searched toyota's recalls and found a recall for this exact problem was issued for 2011 siennas only, but i had experienced precisely the same problem in a 2005 sienna. i called toyota and got nowhere; because no recall had been issued for my model year, they would not help me at all with covering the tremendous cost i had incurred.
12/22/2012620501
 2005 sienna was driven to a parking garage and parked for two hours. upon returning to the sienna and starting the engine, three lights came on; check engine, vsc, and trac off. drove vehicle home (150 miles), the 3 lights remained on as well as loss of cruise control and an intermittent compass display. took vehicle in for inspection at a local toyota dealer and was told the skid control unit ecu needed to be replaced. i found out there are other complaints and a technical service bulletin on the 2005 sienna vehicle stability control (also called electronic stability control) system that has caused injuries. even more remarkable, my 2005 sienna has only 62k miles and in that time there has been 2 other incidences with the same symptoms. why has there not been a recall if there are already injuries in the database?? *tr
12/22/201262050
 2005 sienna was driven to a parking garage and parked for two hours. upon returning to the sienna and starting the engine, three lights came on; check engine, vsc, and trac off. drove vehicle home (150 miles), the 3 lights remained on as well as loss of cruise control and an intermittent compass display. took vehicle in for inspection at a local toyota dealer and was told the skid control unit ecu needed to be replaced. i found out there are other complaints and a technical service bulletin on the 2005 sienna vehicle stability control (also called electronic stability control) system that has caused injuries. even more remarkable, my 2005 sienna has only 62k miles and in that time there has been 2 other incidences with the same symptoms. why has there not been a recall if there are already injuries in the database??
07/31/2012850001
 Driving at a steady speed on clean, dry pavement the electronic stability control activated (as indicated by the dashboard indicator light). subsequently the brakes activated creating a hazardous situation. *tr
07/31/201285000
 Driving at a steady speed on clean, dry pavement the electronic stability control activated (as indicated by the dashboard indicator light). subsequently the brakes activated creating a hazardous situation.
08/30/2007300001
 Sliding door is not open and close when using electrical button. we got the extend warranty but when we bring to toyota dealer they told us have to pay $295.00 to check it . if a defect is not under warranty. i fill it is not fair. door is not open because the latch was not release by pushing button. is it safe when children are in side? if we remove the latch everything is working fine. please help american consumer to make toyota responsible for any lack of assembly. they have to pay for the time of inconvenient also. please investigate this issue. thank you *tr
08/30/200730000
 Sliding door is not open and close when using electrical button. we got the extend warranty but when we bring to toyota dealer they told us have to pay $295.00 to check it . if a defect is not under warranty. i fill it is not fair. door is not open because the latch was not release by pushing button. is it safe when children are in side? if we remove the latch everything is working fine. please help american consumer to make toyota responsible for any lack of assembly. they have to pay for the time of inconvenient also. please investigate this issue. thank you
04/17/201281461
 Abs, vsc, trac off, and tire pressure indicator came on while driving. i checked the tire pressure, gas cap everything was fine. driving conditions were normal. the lights did not turn on when starting the next morning (not normal). the following day the lights came on during starting (normal) and then went off.
04/14/201055000
 I have an intermittent failure with the anti-skid. once or twice a month i will be turning without any brakes on and the anti-skid light comes on and the car behaves like it is trying to compensate for a skid.