Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
09/27/2008670351
 Driver side passenger door will not open past about 4 inches due to locking mechanism at bottom that engages when fuel door is open stuck in the up position. fuel door is closed but the locking mechanism that prevents the door from opening when the fuel door is open remains up. *tr
08/28/2005111/01/2004
 Truth in toyota sticker about mpg on their cars. *nm
06/24/200510754506/24/2005
 My husband and i purchased a 2004 toyota sienna in feb. 2004. we traded it on 6/24/2005 for a 2005 toyota sienna. the reason was we did not need an 8-pass. and captain chairs in 2nd row and i hated the color. so we got a 2005 blue mirage le 7-passenger on 6/24/05. but, yes we have a problem my 04 got 19.6 mi. per gal. this one is only getting 14.3 mpg. i still drive to same places and i pushed the 04 to its limits unlike the 05 that i drove like it is a baby. i brought my car to the dealership on 7/25/2005 to have them find out what the problem was. i was told they were going drive it 75 miles. well they drove it 210 mi. they said that the overhead computer was not set correctly and it was reset to 22.7 mpg. as i was leaving the computer was dropping on the mpg, i called the service manager rob. he told me that i was wrong and that i needed to drive it for at least 5,000 mi. before i knew what the car would get. bull my 04 always got 19 to 20 mpg. today i manually tracked it and once again my car is only getting 14.33 mpg. toyota corp. called me about the van. have not heard anything from them. they said there was something wrong with it. she said her manager would contact me still no word. so, tonight my husband and i went up there to speak with the manager who sold us the car, he wasn't there but another manager said i needed to speak with the manager that sold it to us. and to never go by the computer always figure gas mi. manually. so, why did i pay for it? we have bought 4 toyotas from them in the last 4 years and have remained faithful customers. i did not see anything on your website that referred to this. do you have any ideas? thank you, gena m. stokes. *nm
FUEL SYSTEM, GASOLINE - DELIVERY
12/03/200764000101/28/2005
 On dec. 3, 2007 at 10 am i left my morning exercise class and drove into the parking lot at the bank. i was pulling into a parking space, with my right foot lightly on the brake pedal, the mini van suddenly accelerated at a high speed. it went over a curb and was stopped by a tree. it happened very suddenly, with no warning. the mini van is currently at an auto repair center. the damage is estimated at over $4000. i am afraid to ever drive that van again. after the repairs are completed it will be taken to the toyota dealer to be checked out by engineering. *tr
06/27/2007
 Toyota sienna advertises mpg ave of 18 and i have only recieved 14mpg with mine. this is false advertising and costs consumers $100's of extra dollars!!
05/25/200550100005/08/2005
 There is a fault in the gas sensor which goes from the pedal to the engine. the car fails to accelerate when the pedal is depressed, then suddenly leaps forward, throwing the occupants back against the seats. it is dangerous to try to enter a highway, pass a slower vehicle, or retain speed when going uphill.
FUEL SYSTEM, GASOLINE - STORAGE
11/14/20071
 Gas tank punctured. gas tank is made out of plastic with no outer covering to protect being punctured from underneath. we ran over wood, punctured gas tank and leaked gas all over freeway without our knowledge. *tr
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
11/14/20071
 Gas tank punctured. gas tank is made out of plastic with no outer covering to protect being punctured from underneath. we ran over wood, punctured gas tank and leaked gas all over freeway without our knowledge. *tr