Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SEAT BELTS
05V327000TOYOTA MOTOR NORTH AMERICA, INC.from 01/10/2003 to 05/18/2005V (Vehicle)34544308/05/2005ODITOYOTA MOTOR NORTH AMERICA, INC.07/20/200507/20/2005
Defect SummaryOn certain mini vans, in the middle row seating position, the shoulder portion of the seat belt may bind in the bezel trim piece. the affected seat belt bezel is located on the shoulder portion of the seat in the right side seat of the seven passenger models and the center seating position in the eight passenger models.
Consequence SummaryIf the seat belt binds in the bezel, that extra webbing may exist in the seat belt which could result in an improperly fitted seat belt on a passenger. in the event of a crash, a seat occupant may not be properly restrained increasing the risk of personal injury.
Corrective SummaryDealers will replace the seat belt bezel and clip. the recall began august 5, 2005. owners may contact toyota at 1-800-331-4331.
NotesToyota recall no. 50l.customers may also contact the national highway traffic safety administration

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SEAT BELTS
EA05010TOYOTA MOTOR NORTH AMERICA, INC.06/13/200508/02/2005SEATBELT MALFUNCTION05V327000
 The shoulder portion of the middle-row seatbelt webbing feeds through an opening in the seatbelt bezel located at the top of the seat.the bezel also contains a clip that covers a narrow slot in the bezel.the clip may become dislodged from use and allow the seat belt to become stuck in the narrow slot exposed by the dislodged clip. in addition to odi's 10 consumer complaints, toyota's letter response to the agency identifies 40 other consumer and field reports and 3,089 warranty repairs that required the replacement of the seatbelt bezel and/or clip.a stuck or jammed seatbelt does not offer proper occupant protection in the event of a vehicle crash.toyota has notified the agency by letter dated july 19, 2005 (amended in letter dated july 22, 2005), that it will recall 345,443 my 2004-2005 7-passenger and 8-passenger sienna vehicles built from the start of production up to may 18, 2005.toyota dealers will replace the seatbelt bezel and clip with an improved design on all vehicles.vehicles produced beginning may 18 already have the improved seatbelt bezel and clip.this investigation is closed.
SEAT BELTS - REAR
EA05010TOYOTA MOTOR NORTH AMERICA, INC.06/13/200508/02/2005SEATBELT MALFUNCTION05V327000
 The shoulder portion of the middle-row seatbelt webbing feeds through an opening in the seatbelt bezel located at the top of the seat.the bezel also contains a clip that covers a narrow slot in the bezel.the clip may become dislodged from use and allow the seat belt to become stuck in the narrow slot exposed by the dislodged clip. in addition to odi's 10 consumer complaints, toyota's letter response to the agency identifies 40 other consumer and field reports and 3,089 warranty repairs that required the replacement of the seatbelt bezel and/or clip.a stuck or jammed seatbelt does not offer proper occupant protection in the event of a vehicle crash.toyota has notified the agency by letter dated july 19, 2005 (amended in letter dated july 22, 2005), that it will recall 345,443 my 2004-2005 7-passenger and 8-passenger sienna vehicles built from the start of production up to may 18, 2005.toyota dealers will replace the seatbelt bezel and clip with an improved design on all vehicles.vehicles produced beginning may 18 already have the improved seatbelt bezel and clip.this investigation is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
06/01/2012
 Online search revealed ongoing problem by other owners of front seat belt jamming. this is about the 3rd or 4th time it has happened to me.
02/01/2010750001
 When pulling front seat belts to hook them, they will frequently fold over and become stuck in the bezel if you don't remember to be very careful and cannot easily be moved further or retracted without considerable effort. it must be worked back into its storage area. one needs to get out of the vehicle and work it back into the bezel with a slotted screwdriver or some other tool. i have just driven without the seat belt when its raining hard or very cold. toyota hq says they will not help with the problem and we are on our own. haven't priced what it will cost to have the whole mechanism replaced. design or quality of bezel material is the problem but toyota says sorry, take care of it yourself if its a problem for you. *tr
02/01/201075000
 When pulling front seat belts to hook them, they will frequenetly fold over and become stuck in the bezel if you don't remember to be very careful and cannot easily be moved further or retracted without considerable effort. it must be worked back into its storage area. one needs to get out of the vehicle and work it back into the bezel with a slotted screwdriver or some other tool. i have just driven without the seat belt when its raining hard or very cold. toyota hq says they will not help with the problem and we are on our own. haven't priced what it will cost to have the whole mechanism replaced. design or quality of bezel material is the problem but toyota says sorry, take care of it yourself if its a problem for you.
09/11/2012854001
 Driver's side seat belt jams in the retractor and is extremely difficult to free, often making it unusable. *tr
09/11/201285400
 Driver's side seat belt jams in the retractor and is extremely difficult to free, often making it unusable.
01/01/201097000
 The front seatbelts--especially the drivers' seatbelts often become stuck when extended. sometimes the seatbelt cannot retract because it is twisted; more often the seatbelt will not retract. the result is that the it the occupant isn't (adequately) restrained. a temporary fix can often be accomplished by adjusting the shoulder height but this is time consuming and frustrating.
11/04/2012790001
 Front lh seatbelt jammed. won't retracted after pulling. *tr
01/01/201097000
 The front seatbelts--especially the drivers' seatbelts often become stuck when extended. sometimes the seatbelt cannot retract because it is twisted; more often the seatbelt will not retract. the result is that the it the occupant isn't (adequately) restrained. a temporary fix can often be accomplished by adjusting the shoulder height but this is time consuming and frustrating.
11/04/2012790001
 Front lh seatbelt jammed. won't retracted after pulling. *tr
01/01/201097000
 The front seatbelts--especially the drivers' seatbelts often become stuck when extended. sometimes the seatbelt cannot retract because it is twisted; more often the seatbelt will not retract. the result is that the it the occupant isn't (adequately) restrained. a temporary fix can often be accomplished by adjusting the shoulder height but this is time consuming and frustrating.
11/04/201279000
 Front lh seatbelt jammed. won't retracted after pulling.
01/17/2013410001
 Front seat belts are jamming and getting folded and thus creating a driving hazard. this is happening almost every other week. we have to untangle and again this happen. sometime we will be driving without seat belt properly fasten. *tr
11/04/201279000
 Front lh seatbelt jammed. won't retracted after pulling.
01/17/2013410001
 Front seat belts are jamming and getting folded and thus creating a driving hazard. this is happening almost every other week. we have to untangle and again this happen. sometime we will be driving without seat belt properly fasten. *tr
11/04/201279000
 Front lh seatbelt jammed. won't retracted after pulling.
01/17/201341000
 Front seat belts are jamming and getting folded and thus creating a driving hazard. this is happening almost every other week. we have to untangle and again this happen. sometime we will be driving without seat belt properly fasten.
12/22/20121737571
 When pulling the driver side seat belt in order to buckle, the belt folded slightly at the point of exit from the body panel, causing it to become stuck and unable to retract. after attempting to fix for half an hour, we were unable to return belt to proper position and had to drive home without a functioning driver seat belt. this has happened several times now, but this is the first time we were unable to get it fixed in a reasonable time. seems to be a design issue. *tr
12/22/2012173757
 When pulling the driver side seat belt in order to buckle, the belt folded slightly at the point of exit from the body panel, causing it to become stuck and unable to retract. after attempting to fix for half an hour, we were unable to return belt to proper position and had to drive home without a functioning driver seat belt. this has happened several times now, but this is the first time we were unable to get it fixed in a reasonable time. seems to be a design issue.
07/01/2012960001
 Door popping when opening and closing due to broken door weld. secondly when the passenger side seat belt becomes fully extended it binds and gets caught and the shoulder belt will not retract back into the door. *tr
07/01/201296000
 Door popping when opening and closing due to broken door weld. secondly when the passenger side seat belt becomes fully extended it binds and gets caught and the shoulder belt will not retract back into the door.
12/01/201134000
 Tl* the contact owns a 2005 toyota sienna. the contact stated the front driver and passenger side seat belt webbing failed to retract. the vehicle was taken to an authorized dealer for inspection. the technician informed the contact that the seat belt retractor bezel assembly would need to be replaced. the vehicle had not been repaired. the manufacturer was notified of the issue but provided no assistance. the approximate failure mileage was 34,000. the vin was unavailable.
12/01/201134000
 Tl-the contact owns a 2005 toyota sienna. the contact stated the front driver and passenger side seat belt webbing failed to retract. the vehicle was taken to an authorized dealer for inspection. the technician informed the contact that the seat belt retractor bezel assembly would need to be replaced. the vehicle had not been repaired. the manufacturer was notified of the issue but provided no assistance. the approximate failure mileage was 34,000. the vin was unavailable. kmj
12/01/201134000
 Tl-the contact owns a 2005 toyota sienna. the contact stated the front driver and passenger side seat belt webbing failed to retract. the vehicle was taken to an authorized dealer for inspection. the technician informed the seat belt retractor bezel assembly would need to be replaced. the vehicle had not been repaired. the manufacture was notified of the problem. the approximate failure mileage was 34,000. the vin was unavailable. js
05/08/201270000
 Tl* the contact owns a 2005 toyota sienna . the contact stated that the driver side seat belt would not retract and became inoperable. the vehicle was taken to an authorized dealer where they stated that the spring was causing the seat belt not to retract and mechanism needed to be replaced. the vehicle was not repaired. the vin was not available. the failure mileage was 70,000 and the current mileage was 71,000.
05/08/201270000
 Tl- the contact owns a 2005 toyota sienna . the contact stated that the driver side seat belt would not retract and became inoperable. the vehicle was taken to an authorized dealer where they stated that the spring was causing the seat belt not to retract and mechanism needed to be replaced. the vehicle was not repaired. the vin was not available. the failure mileage was 70,000 and the current mileage was 71,000. kmj
04/15/201088000
 Tl-the contact owns 2005 toyota sienna. the contact stated that the driver
04/15/201088000
 Tl-the contact owns 2005 toyota sienna. the contact stated the seat does not retract from the pretension causing the seat belt to tangle. at time the contact was driving without the seat belt engaged. the contact took the vehicle to a dealer. the dealer was able to untangle the seat belt by pulling on it. the dealer stated they could not find a fixable flaw with the seat belt. the failure mileage was 88,000. jo
04/06/2012
 A/c went out april 2012. blows hot air. according to online forums this happens a lot in sienna's - 2004 to 2006 models. we have 5 children in the vehicle and cannot take them very far even with the windows down or they could possibly get heatstroke. they are sweated wet by the time we get from point a to point b. we open all windows and the rear ones that only open 2 inches as well. forum link where i found this info (same issue as our sienna) is http://www.toyotafans.net/2004-sienna-ac-problems-t2523-st20.htm -the seat belts in our sienna lock up, found the recall on this site so will be taking it to the dealer for that. not just the middle row seat belts though. it is rear seatbelts as well as front driver and passenger seat belts. -the tail light works when it decides to. sometimes it is off so we get pulled over - until the police officer taps it, and it decides to come back on. on a side note - the left speaker system does not function either unless it wants to. same as the tail light. one minute it is off (most of the time) and the next minute the sound is blaring.
03/08/201245421
 The driver's seat.belt will not retract and will not work in a crash. it has doubled over and is pulled all the way out. offers no protection. serious design flaw that will lead to injury !!!!
04/18/200720000
 The driver side seat belt jams when pulled down and can not fasten the seat belt. the jam is difficult to correct, and as time goes by it happens more. it is now happening as much as twice a week. when the belt jams, we must drive home without the seat belt. this is illegal in florida, dangerous, and makes us liable for a ticket and fine. there should be a recall to repair the problem.
05/01/2010
 Middle row passenger side shoulder strap does not retract; problem is recurrent. lap belt works properly.
09/13/201154257
 1. second row seat belt locked tight to passenger (unable to loosen) during steady speed as well when in standby. need to unlatch and fullly retract in order to extend it out again. 2. rack and pinion starts leaking power steering fluid and starts generating noise when making a turn. 3. passenger side slide door fails to open from inside and by remote. further research confirmed failure of lock release actuator.
08/25/200510000
 Front seat belts in toyota 2005 siennas repeatedly get snagged and are not operable. most frequently on the passenger side.
07/14/2011127000
 2005 sienna middle row passenger side seatbelt is stuck and will not retract
01/11/2011
 Driver's side seat belt won't retract, it gets jammed and twisted. complaint to dealer about it while the vehicle was under warranty, they never found anything. i just recently took it for service and complaint again about seat belt, this time found a problem but it will cost me almost $500 to fix it because vehicle is not longer under warranty. i have read in the internet about this problem and there are quite a few thousand people going through the same situation.
02/23/200659000
 Tl* the contact owns 2005 toyota sienna. the contact stated that the rear passenger side seat belt would become twisted and jammed in a particular spot. the vehicle was taken to the dealer who would repair the belt until the failure would recur. the contact stated there was a recall associated with the failure under nhtsa campaign id number: 05v327000 (seat belts) but the contact was informed by the dealer that her vin was not included in the recall. the manufacturer was contacted but only confirmed that the vehicle was not included in the recall and provided no further assistance. the failure mileage was 59,000.
02/23/200659000
 Tl-the contact owns 2005 toyota sienna. the contact stated the rear passenger side seat belt gets twisted and jammed in a particular spot. the vehicle was taken to the dealer who will un-twist the belt and it will work correctly but it will get twisted again. there was a recall nhtsa campaign id number: 05v327000; component: seat belts. the dealer informed her that the vin of her vehicle was not included in the recall. the manufacturer was contacted but her vin was not included. they offered no assistance and a claim was file 1102222881. the failure mileage was 59,000...mw
01/01/2006
 When either front seatbelt of my 2005 toyota sienna is pulled out too rapidly it binds at the bezel. i carry two tools with me to force it back in if i have the time, otherwise if it is binds on the drivers side, the car has to be driven without the seatbelt. on the passengers side, the passenger has to move to a back seat. i checked with toyota when it was under warranty and was told nothing was wrong. it is a safety issue that should be under recall.
01/01/200815000
 Passenger side seatbelt folds in half when the seatbelt is being fastened and then gets jammed. it is very difficult to clear. multiple times we have been forced to move rider to back seat. vehicle out of warranty and dealership wanted thousands to fix. this has happened for the last three years at least.
01/24/2011
 The driver side seat belt stuck in a position and not operational on my toyota sienna 2005 mini van. this one did not work smoothly from long time ago, and eventually, it stuck with the belt folded. not sure what to do. any suggestion. since it is a safety kind of issue. is it a common problem? frank zhang 510-396-4488 fremont, ca 94538
01/01/200815000
 Passenger side seatbelt folds in half when the seatbelt is being fastened and then gets jammed. it is very difficult to clear. multiple times we have been forced to move rider to back seat. vehicle out of warranty and dealership wanted thousands to fix. this has happened for the last three years at least.
01/24/2011
 The driver side seat belt stuck in a position and not operational on my toyota sienna 2005 mini van. this one did not work smoothly from long time ago, and eventually, it stuck with the belt folded. not sure what to do. any suggestion. since it is a safety kind of issue. is it a common problem? frank zhang 510-396-4488 fremont, ca 94538
01/01/200815000
 Passenger side seatbelt folds in half when the seatbelt is being fastened and then gets jammed. it is very difficult to clear. multiple times we have been forced to move rider to back seat. vehicle out of warranty and dealership wanted thousands to fix. this has happened for the last three years at least.
01/24/2011
 The driver side seat belt stuck in a position and not operational on my toyota sienna 2005 mini van. this one did not work smoothly from long time ago, and eventually, it stuck with the belt folded. not sure what to do. any suggestion. since it is a safety kind of issue. is it a common problem? frank zhang 510-396-4488 fremont, ca 94538
01/01/200815000
 Passenger side seatbelt folds in half when the seatbelt is being fastened and then gets jammed. it is very difficult to clear. multiple times we have been forced to move rider to back seat. vehicle out of warranty and dealership wanted thousands to fix. this has happened for the last three years at least.
01/24/2011
 The driver side seat belt stuck in a position and not operational on my toyota sienna 2005 mini van. this one did not work smoothly from long time ago, and eventually, it stuck with the belt folded. not sure what to do. any suggestion. since it is a safety kind of issue. is it a common problem? frank zhang 510-396-4488 fremont, ca 94538
01/01/200815000
 Passenger side seatbelt folds in half when the seatbelt is being fastened and then gets jammed. it is very difficult to clear. multiple times we have been forced to move rider to back seat. vehicle out of warranty and dealership wanted thousands to fix. this has happened for the last three years at least.
01/24/2011
 The driver side seat belt stuck in a position and not operational on my toyota sienna 2005 mini van. this one did not work smoothly from long time ago, and eventually, it stuck with the belt folded. not sure what to do. any suggestion. since it is a safety kind of issue. is it a common problem? frank zhang 510-396-4488 fremont, ca 94538
01/01/20083500
 Tl-the contact owns a 2005 toyota sienna le. the contact stated that the front driver and passenger seat belts are inoperative, the passenger sliding door has also failed by not working electronically, she has to manually close the door. the air bag warning light has also illuminated on the instrumental panel for 2 years. the vehicle was inspected by a dealer who informed the contact they are unable to assist her due to the vehicle not being under warranty. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 3500. tb
11/24/201074000
 Middle row driver side seatbelt failure and passenger side sliding door power failure
11/15/201041000
 2005 sienna van (toyota) - front driver side seat belt will not retract.does not work creating a severe safety problem.
06/18/2010101000
 Tl- the contact owns a 2005 toyota sienna. while attempting to put on the driver side seat belt the contact noticed that the seat belt became difficult pull, after examining the seat belt the contact noticed the failure is identical to recall 05v327000 seat belts which he had completed on his vehicle 4 years prior. there vehicle has not been diagnosed. the current and failure mileages was 101000. bml
06/30/200960000
 Rear passenger side seat belt not working. 2005 sienna, 60000 miles.
02/26/2010390001
 The shoulder portion of driver and front passenger side seat belts binds in top bezel. when this happens the belts do not properly restrain the driver and/or front seat passenger increasing the risk of personal injury in an accident. jams happen occasionally and i have been able to clear them with manual manipulation of strap webbing at the bezel. however, repair is required to assure continued safe operation. *tr
02/10/2010295001
 Driver seat belt is constantly getting stuck. it won't move or release as it should. *tr
02/22/2010790001
 Front passenger side latching device (female unit) for seat belt stopped latching. dealership replaced at out of pocket cost to vehicle owner. in over 50 years of driving numerous cars and trucks, i have never had a seat belt that would not latch..no matter how old the vehicle. this is definitely a safety issue and should be covered with a recall. (a service tech even told me they have replaced others at their dealership....one last week.). *tr
01/28/2010330001
 The drivers side seat belt in my 2005 sienna (toyota) folds over and will not retract. the added slack and lack of retraction is a serious safety problem. this has been an ongoing problem since the car was less than a year old. it seems to have worsened lately. *tr
01/03/201041000
 2005 toyota sienna minivan ce model the seat belt on the driver side sometimes would not retract at all in cold weather, pulling was okay. this has happened for several times. have to stop the van and used two hands to pull hard and resolve the jamming problem.
05/01/2009657931
 Our passenger-side sliding rear door has frozen in place and will not open. it is a 2005 toyota sienna c model. we have had other issues as well, such as the rear hatchback supports failed within 3 years, our drivers-side front door makes a popping sound when opened, we have replaced the front brakes three times within 65,000 miles, and seat belts that constantly stick. *tr
11/10/20081
 Tl*the contact owns a 2005 toyota sienna. at 25,000 miles, the seat belts on the front driver and passenger sides and the rear middle seat stopped functioning properly. the dealer could not duplicate the failure and stated that if the seat belts would not fail in their presence, nothing could be done. on a separate occasion, the driver's side seat belt finally failed and the dealer replaced the seat belt under warranty. the dealer refused to make repairs to the other seat belts even though the vehicle was still under warranty. the contact was concerned that the seat belts would not provide adequate protection if a crash occurred. the vin and mileages were unknown. updated 03-06-09 *bf the consumer also stated she has run flat tires, however the tire sensor did warn her that her tire went copletely flat. there was a strip of rubber missing from the tire. the consumer was informed the tire sensor did not work with run flat tires. updated 03/11/09. *jb
01/03/20091
 In cold weather the seat belt frequently folds over where it comes out of the side of the car. the seat belt then cannot be used as it is too thick to retract. it takes hours to fiddle with it to correct it. the dealer says they can disassemble it & untwist it, but they cannot stop it from happening. *tr
05/01/2008300001
 Front seat belts. both driver side and passenger side, passenger side more frequent. during retract belt folds on itself and then gets jammed. very difficult to clear. multiple times we have been forced to move rider to back seat or fore-go use of seat belt. dealer has fixed two times and claims there is no class problem, will not fix again. dealer claims we must be doing something wrong, we have been using cars for thirty years without this issue. *tr
04/14/2008652815004/15/2005
 After 2 visits to an atlanta-area toyota dealer in response to nhtsa campaign 05v-327(50l), the dealer was unable to correct the problem. the middle row passenger seat belt continues to bind in the new bezel, and any passenger using the seat belt is not properly restrained. after speaking with toyota corporate about the problem in 2007, they were unwilling to take further action on the issue. the belt has bound in the bezel 50 or more times since then. *tr
04/16/20054001504/16/2005
 We purchased our 2005 sienna xls on april. since then we have had problems with the second row seat beltscatching in the slide for the seat belt connector. they fabric seems to be too lightweight or something because it folds over on itself and then gets stuck in the slide. this has happened numerous times during both the buckling and unbuckling processes.
04/15/2005200012
 I have precisely the same complaint as you have been investigating and that toyota has already (apparently) successfully escaped criticism for in pe05008. in april 2005, i alerted my dealer to the fact that the lap belt harness clip in the rh 2nd-row seat of my 2005 7-passenger sienna always caught or jammed the belt at the separation point of the holder whenever a passenger was seated there. when an adult noticed it and tried to retract the belt manually, it would sometimes retract but on other occasions pull the clip apart. i explained that i am most concerned when either a young person rides there without being aware of the problem or its significance or when even an adult rides there and has not become aware (in the event of an accident at precisely that point). the service manager indicated he had never heard of that problem nor had a similar complaint (something i now find very hard to believe). a promise was made the the toyota field rep would call in a few days. rather, in a few weeks, only after i complained to toyota, i heard from amy schwartz who indicated she recorded my complaint but that toyota would not be taking any further action with regard to the complaint. not once did she indicate there had been a case opened already. please pursue this and get toyota's attention before there is a serious injury or fatality. it is very obvious to me that a simple fix, as i have applied to my own clip, would suffice from strictly a safety standpoint, but it would seem that toyota should come up with a more elagant and permanent solution. i simply glued the clip closed and put a 2-inch wide and 5 inch long strip of smooth packaging tape over the fron of the clip (covering the division or split point), thereby removing any point where the belt could catch.
SEAT BELTS - FRONT - RETRACTOR
01/01/200615000201/31/2005
 Tl*the contact owns a 2005 toyota sienna. shortly after purchasing the vehicle, the driver side seat belt became stuck and would not fully retract. the failure began intermittently, but currently the seat belt is inoperable. the vehicle is no longer under warranty. previously, the second row passenger seat belt did not retract and was sticking. the vehicle was taken to the dealer and repaired. the contact will take the vehicle to the dealer later this week to be repaired again. the current mileage was 56,000 and failure mileage was 15,000.
SEAT BELTS - REAR
04/22/200844279105/25/2005
 Tl*the contact owns a 2005 toyota sienna. the contact's child was seated in a booster seat on the driver's side. he leaned forward in the rear seat and the lap strap of the seat belt wrapped around his lower stomach area. the child sustained minor cuts on his stomach. the contact attempted to release the seat belt, but the retractor would continually tighten, instead of loosening. she had to cut the seat belt straps in order to release her child. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 44,279.
05/16/200618822610/01/2004
 Dt*: the contact stated the middle passenger seat belt does not retract. the vehicle has been to the dealership five times. the dealership replaced the seat belt assembly once , and put the seat belt back on track the other times. these attempts have not corrected the problem. updated 06/07/2006. *ak *ts
01/06/200611002/25/2005
 The seat belt will not fasten in the rear seat when first put into the latch. the orange tab must be jimmied with and pushed and then after it was toyed with it finally was worked. it constantly does this, usually there is a car seat in that position but when it is used without it, it does it each time. *jb
03/15/20066000111/01/2004
 Dt*: the contact stated the third row passenger side safety belt leaves a red mark on the passenger's neck. the safety belt must be held by the occupant in order to avoid neck irritation. the contact is concerned in the event of an accident the position of the safety belt may cause injury. the manufacturer, when contacted, suggested purchasing a fleece pad to protect the neck from irritation. the front and second row seats have an adjustment harness for safety belts. the vehicle was modified for a person with disability and therefore the second row seating was removed. this leaves only the third row for carrying more than one passenger.
05/25/20050
 We have a 2005 toyote sienna minivan..the last row has a middle seat belt that hangs vertically to a clip that then can sweep across the middle passenger to the attaching buckle. this vertical part also retracts into the ceiling when not in use. after dropping off our middle passenger - my son who was seated adjacent to the middle seat wrapped the vertical hanging seat belt around his neck. it is designed to retract so it started choking him. because the seat belt is only unlatched with an item smaller than my finger i had to leave him to get a pen from the front that would release the seat belt. a near miss.