Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - OTHER - LABELS | ||||||||||||||||
| 09V234000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 01/01/2003 to 05/04/2009 | V (Vehicle) | 2204 | 12/10/2009 | OVSC | TOYOTA MOTOR CORPORATION | 06/25/2009 | 06/25/2009 | 571 | 110 | |||||
| Defect Summary | Toyota is recalling certain model year 2006 through 2009 sienna and 2009 lexus gx passenger vehicles. the vehicle capacity weight on the tire and loading information label and the gvwr on the certification label is insufficient for certain vehicles. some vehicles were accessorized through vehicle processing centers and had accessories installed that caused the vehicle to exceed the gvwr value. these vehicles fail to comply with the requirements of federal motor vehicle safety standard no 110, tire selection and rims, and 49 cfr part 567. | |||||||||||||||
| Consequence Summary | The gvwr is insufficient for the load carrying capacity of the vehicles. | |||||||||||||||
| Corrective Summary | Toyota will notify owners instructing them to return their vehicle to a toyota or lexus dealer for an exchange of the certification label and the tire and loading information label, an installation of the load carrying capacity modification label, if necessary, and a correction to the owner's manual. this remedy will be performed free of charge. the safety recall is expected to begin during october 2009. owners may contact toyota at 1-888-270-9371. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V036000 | SOUTHEAST TOYOTA DISTRIBUTORS, LLC | V (Vehicle) | 153418 | 05/27/2010 | MFR | TOYOTA MOTOR CORPORATION | 02/03/2010 | 02/03/2010 | 571 | 110 | ||||||
| Defect Summary | Southeast toyota is recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, tire selection and rims. these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels. | |||||||||||||||
| Consequence Summary | A driver may overload a vehicle which may increase the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. the safety recall began on may 27, 2010. owners may contact southeast toyota at 1-954-420-2000. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V223000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 09/01/2005 to 05/04/2009 | V (Vehicle) | 27080 | 09/18/2009 | OVSC | TOYOTA MOTOR CORPORATION | 06/15/2009 | 06/15/2009 | 571 | 110 | |||||
| Defect Summary | Toyota is recalling 27,080 model year 2005 through 2010 passenger cars built from september 1, 2005 to may 4, 2009. these vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, tire selection and rims. | |||||||||||||||
| Consequence Summary | Incorrect load carrying capacity modification labels could result in the vehicle being overloaded, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Toyota will notify owners and provide them with a new, accurate label to be installed over the inaccurate label free of charge. the safety recall is expected to begin on or about august 31, 2009. owners may contact toyota at 1-888-270-9371. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V035000 | GULF STATES TOYOTA, INC. | V (Vehicle) | 271417 | 05/27/2010 | MFR | TOYOTA MOTOR CORPORATION | 02/03/2010 | 02/03/2010 | 571 | 110 | ||||||
| Defect Summary | Gulf states toyota is recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, tire selection and rims. these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels. | |||||||||||||||
| Consequence Summary | This does not meet the standard requirements. | |||||||||||||||
| Corrective Summary | Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. dealers will also correct the owner's manual. the safety recall began on may 27, 2010. owners may contact gulf states toyota at 713-580-3300. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 0077-08 | 05/29/2008 | 10025022 | Mobility converted vehicle service information. *pe | 07/01/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 07/07/2011 | 68000 | ||
| Automatic door will not latch closed manually or automatically | |||
| 02/03/2008 | 65559 | ||
| The driver-side mirror with dimming,blinker, hest snd folding in capability has failed. the motor that controls the mirror constantly runs and the mirror opens and closes with the wind direction. i tried to find a replacement part but all the replacement parts have the same motor problem. the dealership requires a entire mirror replacement and repaint. | |||
| 09/18/2010 | 74000 | ||
| Power sliding door on passenger side does not always latch. it appears that the motor is too weak to make the door latch fully. this does not happen all the time, and it seems to be random. have noticed that the door seems to move more slowely when it has the latching problem. | |||
| 06/01/2010 | 34555 | ||
| 2006 toyota sienna rear hatchback shock failure causing rear door to slam down so hard it shattered the glass. toyota said the shocks are defective and will be replaced for 6 years unlimited miles. this is a major hazard as the door is very heavy! all units should be replaced before people are hurt or killed. toyota # pol-08-01 they refuse to pay for the damaged window but will replace the shocks. | |||
| 12/21/2009 | 38121 | 1 | |
| I have a 2006 toyota sienna le with less than 40,000 miles. the rear hatch strut has failed and the hatch will not stay open on it's own and comes crashing down with intense force if not held open. when it first happened it came crashing down on my back and hurt it. i am quick to move out of the way now when it closes because it can cause serious harm to anyone in its way. this is of serious concern to me with a 5 year old and a 3 year old. i contacted toyota about it and they want to charge me $400 to fix their problem. i have seen there has been a recall for the 2006 sienna with a power door but not for the other models. my guess is that they might use the same strut or the strut is having the same issue. please investigate this as i have seen numerous people with the same problem. *tr | |||
| 03/01/2007 | 1000 | 1 | |
| In november 2006 i purchased a lowered floor toyota sienna with automatic wheelchair ramp. the purchase was made through mc mobility in mentor ohio, modifications done by braun corp in indiana. first the gas tank had not been changed which caused malfunctions in the emissions system and associated electronic systems. this took several months to diagnose and fix. then an ac tube running from front to back had not been strapped in properly, causing it to wear through. this took about two months to resolve. the most persistent problem is with the ramp. since the spring of 2007 it has intermittently malfunctioned. the ramp will deploy as designed, but then sometimes the ramp will not stow back in the vehicle. obviously the van cannot be operated with the ramp extended. assistance is needed to manually work against the automatic system to stow the ramp, and assistance is not always around. the malfunction may happen just once and be fine for weeks on either side, or it might happen continually for weeks with obvious impediment to employment and other life activities as well as serious potential for injury as a lone disabled driver has to try to cope with the problem. under vehicle warranty mc has done numerous repair attempts but nothing so far has worked permanently. this is a continuing problem.*tr | |||
| EQUIPMENT ADAPTIVE | |||
| 06/09/2010 | 45000 | ||
| Air bag light stays on intermittently. toyota service said possible connection under passenger seat. cost $44.50. still stays on. common problem they cannot fix. | |||
| 08/24/2011 | 72000 | ||
| I was driving approximate 25-30 mph on a dry, level street. a car stopped in front of me to make a left hand turn. i applied the brakes and nothing happened. i released and reapplied the brakes again and again no response. i was able to swerve to the right into an empty parking lot to avoid hitting the car or another collision. after swerving and reapplying the brakes a 3rd or 4th time i was able to come to a stop. my kids and i were serverly shaken, but not injured. we decided this problem was due to the master cylinder. we replaced it and have had 3 more incicents since replacing the master cylinder. 1 was in reverse leaving my drive way. i wound up hitting and embankment across the street to stop me. this was a slight down hill roll in reverse. i went from parked to out of controll. i never touched the accellorator and hit the brake multiple times and even tried shifting back into park (knowing that's bad for the transmission), nothing worked. after getting stopped and pulling forward everything seemed normal again. my husband was driving in traffic and we were approaching a turn and had to merge in to perpendicular traffic. approx speed 25-35 mph. the brakes again completely failed and we had to swerve through a traffic light in to a free lane of traffic to avoid a rear end collision with the cars infront of us. we ordered another master cylinder and were preparing to install it. today the brakes failed again at a stop sign (approx speed 5-10 mph) i had been stopped and started to ease in to the main road when i saw a car coming from the left. | |||
| EQUIPMENT - ELECTRICAL | |||
| 08/01/2012 | 60000 | 1 | |
| Master head unit, including navigation, rear camera, bluetooth, and stereo, stopped working. it makes a clicking noise but the screen is dead and does not respond at all. appears to be from a design defect that causes overheating of the unit over time. multiple reports of similar failures are all over the internet. this is a significant safety issue as the rear camera, bluetooth, and navigation are all important items for extra safety in operating the vehicle. i think most people would expect that a non-mechanical part (like the radio/head unit) would last longer than 6 years, especially when it cost several thousand dollars. *tr | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 07/01/2011 | 5 | 08/20/2006 | |
| 2006 toyota sienna. consumer states problem with vehicle air conditioner not working. *tgw the consumer stated a valve was replaced. *jb | |||