Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||||
| TSB-0061-11 | 06/22/2011 | 10041206 | Ready | 09/20/2011 | |
| TSB-0061-11 | 06/22/2011 | 10041206 | Toyota: 2004-2009 sienna. the power rear hatch will not close completely. the hatch will start to close and then will reverse back up to the open position. *rm | 09/20/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 04/01/2010 | 20000 | 1 | |
| 2007 toyota sienna rear door latch rubber assembly has melted and becomes hot to the touch. appears to be a fire issue. a relative with the same make and model in the maryland area reports the same problem. numerous incidents online report the same problem, with a disturbing issue of the rear tail gate inoperable in freezing weather. which would appear to be another safety issue of retrieving individuals in an emergent situation. *tr | |||
| 08/19/2011 | 27500 | ||
| I own a 2007 toyota sienna mini-van. the liftgate is opened by depressing a rubber covered button. the rubber has melted to a point that it is molten. each time you touch the latch your fingers are turned black and it is extremely difficult to remove. i live in texas and we are experiencing very high temperatures. i have read many online accounts of other people having this problem and i think toyota should recall the affected vehicles. the area manager for toyota told me that the problem is occurring on other toyota models but there have been no recalls.this to me is a serious defect that the local dealership quoted me a cost of $350 to repair and replace with the same latch cover.why would i pay that much when i know it will self destruct next summer. . | |||
| 06/29/2011 | 70000 | ||
| The sliding door for our 2007 toyota sienna on the passanger side does not latch properly. this leads to the possibility of it opening while driving and someone falling out. | |||
| 06/03/2011 | 31700 | ||
| Rear passenger automatic door will not open. in 2009, while the vehicle was under warranty, a similar problem occurred and the dealership replaced part # 69631-08020 (control, slide dr). when i discovered the new problem, my 3-year old son was in his car-seat on the passenger side, so i had to enter through the driver side rear door. i'm glad this was not an emergency situation, for had it been, my son's life could have been endangered. edmunds.com lists numerous instances of similar problems. clearly toyota needs to issue a recall on this crucial safety issue. | |||
| 05/17/2011 | 14000 | ||
| My 2007 toyota sienna xle with only 14,000 miles having issues with the rear trunk. first time was with the trunk not responsing to the remote and the dealership had to replace the sensor. second was when i opened the trunk it would close suddenly because the rear hatch strut is defective and dealership would not replace it because it just pass the 3 year warranty. | |||
| 11/01/2010 | 80000 | ||
| The handle (hatch opening mechanism) on our 2007 toyota sienna deteriorated/melted last year and only works intermittently. it is very difficult to open / engage, leaves blackresidue on your hands in the hot conditions (e.g. summer) and does not work well in cold conditions (e.g. winter) | |||
| 05/22/2010 | 37000 | ||
| The handle on the hatch of our 2007 toyota sienna melted last year and only works off and on. it is very difficult to open, leaves black resudue on your hand in the summer and freezes and won't work at all in the winter. upon calling the dealership and toyota i was told there was no recall and this must be fixed at my cost due to warrenty experation. | |||
| 03/09/2011 | 63000 | ||
| Tl-the contact owns a 2007 toyota honda. the contact stated whenever the vehicle gear is put in park it rolls forward. the dealer was contacted who stated there are no recalls or warranty and there was a piece that broke off the linkage where the gear box was located. the manufacturer was not contacted. the failure mileage was 63,000....mw | |||
| 12/12/2010 | 40000 | ||
| Rear hatch did not stay open and fell on my wifes head and injured her | |||
| 01/06/2011 | 50000 | ||
| Passenger side automatic door not opening with any of the buttons on the inside of vehicle. but it will open from the outside, by pulling on the handle. potential safety hazard of not being able to exit vehicle in during an emergency. difficult for young children to open door manually. we took it to wilson toyota. the diagnosed a $50.00 part. $90.00/ hr rate. the part was ordered, then scheduled for repair. the actually charge was 696.08 . they decided to change everything, to cover their liability no doubt. numerous failures of doors in you tube and edmunds .com forums. i suggest toyota take responsibility and do a re-call and fix this potential safety issue. 56206 miles 2007 toyota sienna le. | |||
| 12/12/2010 | 40000 | ||
| Rear hatch did not stay open and fell on my wifes head and injured her | |||
| 01/06/2011 | 50000 | ||
| Passenger side automatic door not opening with any of the buttons on the inside of vehicle. but it will open from the outside, by pulling on the handle. potential safety hazard of not being able to exit vehicle in during an emergency. difficult for young children to open door manually. we took it to wilson toyota. the diagnosed a $50.00 part. $90.00/ hr rate. the part was ordered, then scheduled for repair. the actually charge was 696.08 . they decided to change everything, to cover their liability no doubt. numerous failures of doors in you tube and edmunds .com forums. i suggest toyota take responsibility and do a re-call and fix this potential safety issue. 56206 miles 2007 toyota sienna le. | |||
| 12/13/2010 | 60721 | ||
| Premature failure of struts for automatic back hatch of 07 toyota sienna minivan prevents rear hatch from opening fully, causing users to hit head on hatch when trying to access rear of van. vehicle had approx. 60k miles and less than 4 years old. repairs to replace struts cost $300; no guarantee they will not prematurely fail/wear out. | |||
| 08/23/2009 | 42031 | ||
| Back sliding doors on passenger and drivers side of my sienna 2007, do not open or close correctly. this has been occurring since approx august of 2009. i drive school students for a living and could not do my job today because of this incident, once again. if the doors are on automatic the drivers side slider will not close. when automatic is taken off, you still can't close it without my husband doing whatever it is that he does, only for it to happen again. the passenger side is a problem on a daily basis, when you try to open from outside, you can't, it has to be done by the automatic button. now my saftey concern is that the driver's side door does not latch and the door remains open. | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 07/06/2011 | 33900 | ||
| Tl* the contact owns a 2007 toyota sienna. the contact stated that the rubber door latch handle melted due to excessive heat during the summer. the contact had to cover the door handle with plastic in order to open the rear hatch. the contact also stated that during cold weather, the rear hatch could not be opened due to the melting door handle. the contact took the vehicle to the dealer where the dealer advised that the door handle needed to be replaced. the vehicle was not repaired. the contact stated that there were numerous complaints online regarding the melting door handle for the year make and model vehicle. the failure mileage was 33,900. the vin was not available. | |||
| 04/20/2008 | 6 | 08/22/2007 | |
| Occasionally and without warning, the automatic left passenger door will close as the person is getting in or out of the van. this has happened at least six times in the eight months we have had the van. it was taken to a toyota dealer service center on two occasions (different locations), but because the technician can not duplicate the problem, nothing was done. the computer shows no problem, but it has continued to date. *tr | |||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||
| 12/31/2007 | 9689 | 20 | 03/27/2007 |
| Power back door on 2007 toyota sienna limited will open with remote but it will not close with either the remote or the front dash control. i cannot use my legs so it is very difficult for me to close the power back door. *tr | |||
| 05/28/2007 | 32280 | 8 | 12/06/2006 |
| The back hatch of my 2004 toyota sienna xle minivan came down on me without any beep or notice when i was removing groceries out of the back. i went and got my husband who insisted that it would not close on me, that the safety feature would stop it from crushing me. i had him go out and try to open the hatch with the inside button and remove the groceries. i pressed the button, when the hatch opened, he got under the hatch and when it reached the top, it suddenly started to return back down. this time the warning beep did go off. when the hatch reached my husband, it did not stop and go back up. he had to physically hold it up as he got out of the way. since that day, the hatch will not longer stay in the up position even if you turn off the automatic feature. sometimes the hatch will not even reach the half way point before closing back down, when in the automatic feature is turned on. *tr | |||