Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 10/09/2012 | |||
| Multiple times when the tempature gets below 60 degrees, the rear hatch door does not stay open, it will automatically close and has trapped myself as well as my husband and banged my son in the head. we are lucky no one was seriously injured and feel that this is a major safety issue. we would like to see a safety recall on this issue as soon as possible. | |||
| 12/31/2012 | 108000 | ||
| I was in a parking lot with car completely off, the side passenger door was fully opened. i was leaning into the car putting groceries in when the door automatically starting closing on my body. it did not stop and started crushing me. i could not get out and as a result have left hip and right knee pain. the door finally opened on it's own. the door should have sensed resistance or something there but it did not. if i were i small child i would have been seriously injured or killed. | |||
| 08/01/2012 | 98000 | ||
| The concern is the defective rubber pad on the switch in the sienna | |||
| 06/25/2012 | 84000 | ||
| Struts on the rear power lift gate have failed and rear gate will open and immediately start closing with no way to stop it. this occurs when using interior button or remote key fob. if opened manually, the gate slams closed with the potential for significant injury due to the force of the dropping gate. research indicates this was a problem with 2004-2006 models and struts were replaced free of charge. apparently the same struts were used on 2007 models, however the dealer would not warranty replacement. it took about 15 minutes for them to install two new struts for $362.00. the 2004-2006 recall is listed under nhtsa campaign # 08v244000. this is the exact issue i experienced. | |||
| 05/09/2012 | 106595 | ||
| My incident is a recurring nightmare. driver's side automatic door is not latching properly. while going down the road at 50mph the door, without any warning, flew open and would not close. i had to drive with my arm behind me holding the door closed until i got home. it took my husband 2 hours to finally get the door closed. this has also happened on the passenger side door. that was fixed to a tune of $3000.00. when i spoke to toyota they apologized, and assured me that they would look into the matter. something should be done before someone is seriously injured or killed by their product. | |||
| 04/06/2012 | 98254 | ||
| My toyota sienna 2007 limited it fail its hatch door closes its own and it hit my head i'm afraid that by accident my kids might do the same, when they open the hatch door. i read about 2004-2006 recall and had toyota technical service bulletin march 14,2007 model 04-07 this regards the lift gate not properly working. on the 04-06 recall why not the 07 recall not included. while i got the same problem and the same parts that causes the problem. | |||
| 01/07/2012 | 76000 | ||
| Faulty rear liftgate struts. in 50 degree weather, struts fail and door drops and automatically continues to close. problem is ongoing. no injury. | |||
| 01/03/2011 | 70000 | ||
| The rear hatch rubber door handle melted due to heat during the summer. i had to cover the door handle with plastic in order to open the rear hatch. during cold weather, the rear hatch cannot be opened due to the melting door handle. i have taken the vehicle to the dealer where the dealer advised that the door handle needed to be replaced at a pretty high cost. the vehicle was not repaired. i have read numerous complaints online regarding the melting door handle for the year make and model vehicle. | |||
| 10/22/2011 | |||
| After returning from a short drive the driver-side sliding door (not powered) will not open at all. the lock won't move to the locked position, and it appears to not be unlocked either. | |||
| 09/26/2011 | 79300 | ||
| Passanger power sliding door not working properly. passanger side power sliding door opens on its own. passanger power sliding door will not close on its own. toyota dealer diagnost as power sliding door motor and cable failure. the cost was quoted at $1700. this is a safety concern because when the door is manually closed it will just automaticly open when driving down the road. | |||
| 07/29/2011 | 19450 | ||
| 2007 toyota sienna engine stopped, and failed to start withint about 15 minutes afterwards at hot weather above 95f with air conditioning on | |||
| 06/21/2011 | 44900 | ||
| My complaint involves the toyota sienna minivan (mine is a 2007). i believe toyota is aware of a defect in the rear ac lines which causes them to prematurely corrode near the rear axle. this causes a release of the refrigerant into the atmosphere and mandates the lines be replaced by the owner at a cost of app. $1200. my vehicle was purchased new in may 2007 and has 45k miles- no accidents, always properly maintained. this van was recently recalled for excess corrosion in the spare tire carrier which causes the spare tire to fall out. the following is a quote from their press release: the recall includes certain 1998 through 2010 model year sienna 2wd vehicles equipped with a spare tire and operated in cold climate areas with high road salt use. in addition to the district of columbia, vehicles currently registered in the following cold climate states with high road salt usage are covered by this recall: connecticut, delaware, illinois, indianna, kentucky, massachusetts, maryland, maine, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, virginia, vermont, wisconsin and west virginia. the corrosion resistance of the spare tire carrier in insufficient when vehicles are operated in areas where a large amount of road salt is applied. in the worst case, the carrier cable may fail and the spare tire could become separated from the vehicle... the dealership service rep (sunnyside toyota of north olmsted, ohio) stated to me that he sees this failure very often, and the parts dept. keeps the parts in stock due to frequency of replacement. the replacement parts have not be improved and carry the same part #. i called toyota's customer care line and was told they would not provide any assistance. please search online for others with the same problem- there are many. r134a refrigerant leaking into the atmosphere is a severe environmental problem and toyota should be held responsible for repairs and costs to consumers. | |||
| 02/01/2011 | 50000 | ||
| 2007 toyota sienna xle at the three year age, the rear bungee's that move the rear hatch up and down began to fail. toyota reluctantly (out of warranty) replaced. prior to, the hatch would fall continually and strike our heads. in the six months since, the hatch has stayed up but i feel the new bungee's are too strong. now the automatic closing feature has failed. you have to really pull on the hatch to close. toyota denies any history of issues with the hatch sytem on our vehicle. | |||
| 11/01/2010 | 50000 | ||
| 2007 toyota sienna van, power sliding door center hinge failing, requiring replacement, when door is on driver's side and rarely used. numerous similar complaint online. please consider that such a failure of this hinge cannot be considered wear and tear with limited usage | |||
| 01/13/2011 | 65000 | ||
| My toyota minivan 07 slid on ice/snow into intersection twice this winter and up onto someones lawn today. it felt like the anti lock brakes were activated after i slid a bit, while on a curve, i lost complete control. i was going very slow foot, off hte pedal on a curve. | |||
| 11/01/2010 | 50000 | ||
| 2007 toyota sienna van, power sliding door center hinge failing, requiring replacement, when door is on driver's side and rarely used. numerous similar complaint online. please consider that such a failure of this hinge cannot be considered wear and tear with limited usage | |||
| 01/13/2011 | 65000 | ||
| My toyota minivan 07 slid on ice/snow into intersection twice this winter and up onto someones lawn today. it felt like the anti lock brakes were activated after i slid a bit, while on a curve, i lost complete control. i was going very slow foot, off hte pedal on a curve. | |||