Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - WIRING | |||||
| TSB-0069-12 | 05/01/2012 | 10044579 | Toyota: updated information provided regarding the repairing procedures available for floor wire harness and replace/repair side airbag squib circuit, depending on production date. *pe | 07/17/2012 | |
| TSB-0162-10 | 06/23/2010 | 10034130 | Toyota: supplemental restraint systems. some model vehicles may exhibit an srs lamp on condtion with diagnostic trouble code (dtc) b0111 and/or b0116. an updated repair procedure is available to address this condition. *pe | 10/18/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/01/2011 | 45000 | ||
| The rubberized surface of the rear door latch has dissolved into goo. i assume that heat from an electrical short melted the rubber. thus, two problems: 1) this may be a sign of a serious electrical problem that will manifest itself again but with respect to a critical component; and 2) each time the latch is used, some of the black goo comes off on my hand. | |||
| 08/01/2010 | 30000 | ||
| All of the sudden when i was driving on the highway (2008 sienna limited awd) last two week it suddenly stopped while i was driving at 75 mph. with not prior signs of malfucntion before the incident. i tried to start it up but it didn't work. (august 1, 680 south bond al costa blvd is where my car broke down) so we towed the car to the sunnyvale toyota. they said they would give us a report of what went wrong . turns out the fuel pump doesn't work, and they don't know why because it is a independent part, i consulted a professional auto mechanic for a second opinion. he said that it usually doesn't happen unless your car is over 10 years old. i called the toyota headquarters to file a complaint but they said it wasn't a very big problem and didn't follow up with me and said i have to call my own dealer only. and that it was perfectly safe for me to pull over with the left over momentum. i was not satisfied with their answer and i found it wierd that its breaking down already. with only 30,000 miles and 2 years new. not only that when they returned the car to us, they decided to mention to us that apparently not only is the fuel pump not working apparently the battery rotted too. they said that all the liquid in the battery leaked out so they had to change it also. i am not pleased that they decided to tell me this when they returned the car to me not before when they told me the fulel pump was not working. i am not pleased with the qaulity of toyota, and do not feel safe driving my car around. | |||
| 04/11/2010 | 51398 | ||
| Engine accelerated while parking in a parking spot and crashed into a pole. | |||
| 04/01/2010 | 22553 | 1 | |
| Vehicle traveling 35mph on a level street. warm,dry,windy,cloudy afternoon. sudden acceleration! brief (1-2 seconds) ended before i could depress the brake. no damage,collision or injury occurred. just startled. checked for floor mat or other visible obstruction/ impedance, none apparent. this was the first time i was sure of the occurrence. there have been a variety of what appear to be electrical /electronic glitches : ac green light on button comes on by itself, summer or winter and sometimes i can not get it to turn off. seatbelt light sometimes comes on when they are properly in use. (and nothing heavy resting on the seats) also airbag light sometimes. service light remains on sometimes after oil change service. brake highly sensitive gas pedal very touchy, especially from stop,ie at light. hard to not spin wheels on starting. (especially when pavement wet, even on level st.). fortunately, having lived in snow territory, i know the importance of slow starts and stops when possible. i have not checked any sites to see if sienna 2008 has any problems listed yet. *tr | |||
| 02/01/2010 | 15255 | ||
| Tl*the contact owns a 2008 toyota sienna. the contact started the ignition. the engine warning light indicator illuminated in a flashing motion on the instrument panel. the warning indicator illuminated until the engine was turned off. the vehicle was taken to an authorized dealer for diagnostic testing. the technician detected an engine default code. the vehicle was taken to an authorized dealer on a separate occasion for the identical failure. however, the previous repair code was not detected in the computerized system and other error codes. the vehicle has not been repaired for the malfunction. whenever the temperatures were 20 degrees or below the failure occurred. the failure mileage was 15,255. | |||
| 10/25/2007 | 200 | 2 | 10/16/2007 |
| I was programming a new sienna van homelink to my garage door opener. it started the sequence as one would expect.(.small house icon blinking )but never apparently moved on to the step of retrieving the signal. as required one must hold the garage door opener remote on to try to accept signal. after attempting this several times i stopped and was just in time to notice the motor of garage door opener was overheating and near fire! fire dept was called and it was all checked out. in fear of faulty equipment i took steps to replace both garage door motors. after new openers were installed professional installers attempted to program the homelink. it failed once again. we tried several times and even tried to program other buttons. end result was button 1 and 2 of homelink are faulty and 3 finally programmed. so after replacing my own equipment which i assumed was faulty ...we determined the homelink system in the car was at fault and malfunctioning. this was determined after we tried on new motors ...so in the end my original equipment was not the cause of the fire but merely a result of a faulty program chip in the homelink. i was fortunate that my house had not caught fire as my garage is under the family room. i spoke with my dealership as well as toyota customer care center and home link and non of the 3 sources will assume responsibility of the faulty equipment. the car was only a week old brand new 2008. i feel had the homelink worked properly the 1st and 2nd button would of programmed as easily as the 3rd and my garage openers would not of overheated and near caught fire and place my home and pets in jeopardy. not to mention i had a cost of $700.00 to replace equipment that wasn't faulty. i would like toyota to acknowledge that this may perhaps be the first of several homelinks to have a issue and to make consumers aware that there is a potential malfunction so they too don't overheat and possibly lead to fire in the motors in garage. *tr | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 02/25/2009 | 20000 | ||
| Tl* the contact owns a 2008 toyota sienna. the contact stated that the driver side sliding door would not open. the vehicle was taken to the dealer several times who diagnosed that the latch and battery were defective. the parts were replaced but the failure recurred. the manufacturer was not contacted and the vehicle was not further repaired. the failure mileage was 20,000 and current mileage was 50,000. | |||
| 03/24/2008 | 500 | 1 | 12/23/2007 |
| We have an '08 8 passenger toyota sienna le. my son likes to play with the lights... we kept warning him if they got left on the battery would die. it finally happened. had to go in through the front door using the key - stuck the key in the ignition and turned it and yup, sure enough - dead. totally dead. there is no way to unlock the sliding doors. there is no way to open the sliding doors (from inside or out). there is no way to open the trunk (which can't be opened from the inside anyway - another concern) i had gone out to the van because i needed something from the trunk. i am 8 months pregnant with twins - there was no way i could climb back. my son had to. i couldn't even get into the middle row b/c there is a baby bucket in the center. if you were in a front end collision such that the battery was destroyed - the only way out of the van would be out the driver's or passenger's side doors. maybe this is only true if the doors are locked at the time of the accident... but the van locks itself once in drive unless you have this feature turned off at the dealer. no one can get out the back or sides - no one could get in to help you. if the adults in the front were ok it might be very hard o get to anyone in the back if there is a car seat in the middle of the middle row - and then, getting back out would be hard. i totaled a car in college - it is possible for an accident to wipe out battery power. this has me pretty alarmed. it's not something you think of when you buy a car. no one thinks will i be trapped if the battery goes? but in this van, i think you would be, and it could be very dangerous. there should be an over ride where if battery power is lost everything automatically unlocks - and there should be a way to open the trunk from the inside! i am freaked out to think of getting in an accident and no one being able to get in to help out my kid(s). this is a huge safety concern! *tr | |||