Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - OTHER - LABELS | ||||||||||||||||
| 09V234000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 01/01/2003 to 05/04/2009 | V (Vehicle) | 2204 | 12/10/2009 | OVSC | TOYOTA MOTOR CORPORATION | 06/25/2009 | 06/25/2009 | 571 | 110 | |||||
| Defect Summary | Toyota is recalling certain model year 2006 through 2009 sienna and 2009 lexus gx passenger vehicles. the vehicle capacity weight on the tire and loading information label and the gvwr on the certification label is insufficient for certain vehicles. some vehicles were accessorized through vehicle processing centers and had accessories installed that caused the vehicle to exceed the gvwr value. these vehicles fail to comply with the requirements of federal motor vehicle safety standard no 110, tire selection and rims, and 49 cfr part 567. | |||||||||||||||
| Consequence Summary | The gvwr is insufficient for the load carrying capacity of the vehicles. | |||||||||||||||
| Corrective Summary | Toyota will notify owners instructing them to return their vehicle to a toyota or lexus dealer for an exchange of the certification label and the tire and loading information label, an installation of the load carrying capacity modification label, if necessary, and a correction to the owner's manual. this remedy will be performed free of charge. the safety recall is expected to begin during october 2009. owners may contact toyota at 1-888-270-9371. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V036000 | SOUTHEAST TOYOTA DISTRIBUTORS, LLC | V (Vehicle) | 153418 | 05/27/2010 | MFR | TOYOTA MOTOR CORPORATION | 02/03/2010 | 02/03/2010 | 571 | 110 | ||||||
| Defect Summary | Southeast toyota is recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, tire selection and rims. these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels. | |||||||||||||||
| Consequence Summary | A driver may overload a vehicle which may increase the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. the safety recall began on may 27, 2010. owners may contact southeast toyota at 1-954-420-2000. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V223000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 09/01/2005 to 05/04/2009 | V (Vehicle) | 27080 | 09/18/2009 | OVSC | TOYOTA MOTOR CORPORATION | 06/15/2009 | 06/15/2009 | 571 | 110 | |||||
| Defect Summary | Toyota is recalling 27,080 model year 2005 through 2010 passenger cars built from september 1, 2005 to may 4, 2009. these vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, tire selection and rims. | |||||||||||||||
| Consequence Summary | Incorrect load carrying capacity modification labels could result in the vehicle being overloaded, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Toyota will notify owners and provide them with a new, accurate label to be installed over the inaccurate label free of charge. the safety recall is expected to begin on or about august 31, 2009. owners may contact toyota at 1-888-270-9371. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V035000 | GULF STATES TOYOTA, INC. | V (Vehicle) | 271417 | 05/27/2010 | MFR | TOYOTA MOTOR CORPORATION | 02/03/2010 | 02/03/2010 | 571 | 110 | ||||||
| Defect Summary | Gulf states toyota is recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, tire selection and rims. these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels. | |||||||||||||||
| Consequence Summary | This does not meet the standard requirements. | |||||||||||||||
| Corrective Summary | Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. dealers will also correct the owner's manual. the safety recall began on may 27, 2010. owners may contact gulf states toyota at 713-580-3300. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| TC-10-060 | 12/06/2010 | 10037706 | Ready | 06/03/2011 | |
| TC-10-060 | 12/06/2010 | 10037706 | Toyota: in cold climates where road salt is used the spare tire assembly cable can become corroded. *rm | 06/03/2011 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 0077-08 | 05/29/2008 | 10025022 | Mobility converted vehicle service information. *pe | 07/01/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 08/10/2000 | 44000 | ||
| 2008 sienns drivers door stuck open, started making a growning sound, cable snapped. now toyota wants 1700 bucks to fix it. my van is 2 years old, mileage has it out of warranty. the cable snapped, you cannot purchase the cable you have to purchase the motor also... | |||
| 01/01/2010 | 48000 | 1 | |
| I have a 2008 toyota sienna van. i had once gotten a flat tire about three months ago. i tried to unwind my spare tire from the undercarriage unscrewing the bolt to lower the spare tire using the winch mechanism. once the spare was lowered i could not pull the wire back up again. once the flat was repaired i could not use the winch again to pull back my spare tire to the original position. i went ahead and replaced the winch mechanism on my own cost after not getting any support from the dealership to help fix it or repeated calls to toyota that refused to acknowledge the defect. they citied that i was out of warranty and now could do nothing. now i am hearing there is indeed a problem with the mechanism and there is a recall on the van. i placed a call to the dealership in town there is no response. while there may have been dangerous situation this was avoided i think by putting in a third party winch mechanism on my own cost. i like toyota to either 1) fix my problem 2) pay for the cost of fixing the problem which i took care to fix it on my own cost. *tr | |||
| 02/27/2010 | 41950 | 1 | |
| We bought a new-to-us 2008 toyota sienna with a power operated passenger door. within 2 weeks of purchase we parked in our church parking lot (not on an obvious incline) and pushed the internal button for the power door. i went to take my child out of her car seat and the door automatically closed on me. it took all my force to keep it open. i let it shut, then reopened it and it would not latch and kept forcibly shutting. i literally propped the door open against its will to close while my child exited. the dealer cannot duplicate the problem and doesn't believe it happened. we are very concerned about this especially because there is no way to manually disengage the motor and stop it from forcing itself closed. *tr | |||
| 02/10/2008 | 1 | ||
| I bought my 2008 toyota sienna in october 2007. the first defect i noticed is when the rear windows are open, the rear doors do not lock in place when you open them. the mechanic stated said the he thought the reason it was designed this way was as a precaution, in case a child is leaning out of the window when the doors are opened. this made no sense. my experience has been that the door slams really hard and then bounces back. if a child happened to be leaning out the window they would suffer serious injury because of this. no one has been injured thus far, but the slamming certainly startles everyone! this happens even if the window is only open slightly. another defect is the tire pressure light on the dash. it stays lit up constantly. after adding air on numerous occasions, i noticed that the light comes back on in just a couple of days. i discussed this with the dealer and he simply stated that tire pressure changes with the temperature. this is a safety issue because i would not know if the tires' inflation was really off or not. obviously i cannot add air to the tires every other day. *tr | |||
| 02/16/2009 | 0 | 1 | |
| Bought a 2008 toyota sienna xle limited with all the options etc. the navigation system that was part of the package with our model van we bought states that is covers all of north america. there is a dvd that loads into the nav system each time the van is started, these maps include all of the lower 48 states and hawaii and even include canada. however nothing in alaska is covered. i feel as though we were mislead about this feature and have tried contacting toyota directly however the maps covered on the dvd is a software program that was provided to toyota by a 3rd party. is there anything we can do to get toyota to listen?? returned phone calls and e-mails from toyota suggest that the state of alaska doesn't justify their cost in producing a new dvd upgrade to include our state. when we purchased the van this was not clearly stated by the sales manager and we were told that toyota was coming out with a new dvd that will cover alaska, but now it's obvious they have no intentions of providing this. frustrated in ak. *tr | |||
| 10/25/2007 | 200 | 2 | 10/16/2007 |
| I was programming a new sienna van homelink to my garage door opener. it started the sequence as one would expect.(.small house icon blinking )but never apparently moved on to the step of retrieving the signal. as required one must hold the garage door opener remote on to try to accept signal. after attempting this several times i stopped and was just in time to notice the motor of garage door opener was overheating and near fire! fire dept was called and it was all checked out. in fear of faulty equipment i took steps to replace both garage door motors. after new openers were installed professional installers attempted to program the homelink. it failed once again. we tried several times and even tried to program other buttons. end result was button 1 and 2 of homelink are faulty and 3 finally programmed. so after replacing my own equipment which i assumed was faulty ...we determined the homelink system in the car was at fault and malfunctioning. this was determined after we tried on new motors ...so in the end my original equipment was not the cause of the fire but merely a result of a faulty program chip in the homelink. i was fortunate that my house had not caught fire as my garage is under the family room. i spoke with my dealership as well as toyota customer care center and home link and non of the 3 sources will assume responsibility of the faulty equipment. the car was only a week old brand new 2008. i feel had the homelink worked properly the 1st and 2nd button would of programmed as easily as the 3rd and my garage openers would not of overheated and near caught fire and place my home and pets in jeopardy. not to mention i had a cost of $700.00 to replace equipment that wasn't faulty. i would like toyota to acknowledge that this may perhaps be the first of several homelinks to have a issue and to make consumers aware that there is a potential malfunction so they too don't overheat and possibly lead to fire in the motors in garage. *tr | |||
| EQUIPMENT ADAPTIVE | |||
| 12/12/2009 | 30000 | 1 | |
| Toyota gas pedal stuck. i realize that there is already something in the works for this problem, but i wanted to add my story, my family and i were traveling in wichita hwy54 at approx 7pm. i went to pass a car when i pushed the gas pedal all the way down it...stuck. i reached speeds probably over 100mph into an construction zone (50mph) where i shut off the vehicle and coasted onto the shoulder. i consider myself an experienced good driver with thousands of my miles to my name. the van had 2 adults and 3 kids in it. i have contacted toyota and they told me to remove my floor mat and wait for an recall in late january. hopefully this helps.. thanks *tr | |||