Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 12/26/2012 | 62000 | 1 | |
| On day of the accident, it was snowing and road conditions were icy and slippery. as vehicle was going around the bend, driver noticed cars were stopped at a signal. driver could not stop vehicle in time to avoid a crash since abs brakes locked all the wheels and the car was sliding and so driver swerved to avoid crashing into other cars and hit a tree head-on. vehicle sustained front-end damage. air bags did not deploy. *tr | |||
| 12/26/2012 | 62000 | ||
| On day of the accident, it was snowing and road conditions were icy and slippery. as vehicle was going around the bend, driver noticed cars were stopped at a signal. driver could not stop vehicle in time to avoid a crash since abs brakes locked all the wheels and the car was sliding and so driver swerved to avoid crashing into other cars and hit a tree head-on. vehicle sustained front-end damage. air bags did not deploy. | |||
| SERVICE BRAKES, ELECTRIC | |||
| 01/30/2010 | 39500 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) toyota sienna le 2008 did not stop when braking. issue with acceleration on tachometer after braking. i have taken the vehicle to toyota collision center on 2/1/10 the first business day after the accident. the collision center hold onto my vehicle till 2/15/10 [xxx] mention he will start working on it and every time he ask me if i will file a claim which he state the vehicle would take longer to repair then. and be ready this wed 2/24/10 which i call yesterday and he mentioned he was not sure. i have tried to find a lawyer (1800lawyers) but they did not want to take cases relating to toyota. now i'm without me vehicle for several weeks and i cannot do anything. i have reported this issue with toyota case[xxx] and i have geico insurance case [xxx] (1800654-5896 ext 5608 [xxx] ). i was traveling westbound, sunny day, clear road with my wife and child. the vehicle in front stopped, i pressed on the brakes to stop, first the tachometer sped up then their was not braking. i was traveling 15-20 miles per hours at the time on regular street. i have been without my vehicle for almost one month which i need the car for work. *tr | |||
| 10/19/2009 | 10000 | 1 | |
| Hi i have a toyota sienna 2009.it has only 11,000 miles on it. i do the maintenance on time. two months back i drive a 800 mile to other state. after 200 miles we notice that we can't control the car on time. we go the near by toyota dealership. they told me they checked the brakes and told me that everything is fine. when we went back to chicago again we went to the dealership they give the same answer. now we are driving the car slowly and so carefully. i think my car is having the same issues the other toyota cars having. pls do the something. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/12/2011 | 62600 | ||
| 3/12/11 i was driving at 55 mph on state rt 104 in columbus ohio when i had to get on my brakes hevily to avoid hitting a van that was turning in front of me, the following car did not stop and collided with me forcing me into the van in front causing heavy damage to the rear vehicle and to mine . immediately during the accident my brakes failed and i was unable to avoid hitting the van in front until i was able to think to put mine in park to stop the vehicle a few minutes later i tried my brakes again and they were o.k. i feel the antilock brakes failed either because i was into them or due to my vehicle being hit so hard from the rear. my vehicle is a 2008 toyota sienna van. the vehicle that hit me was a 1997 honda civic the vehicle i hit was a dodge caravan year unknown | |||
| 12/28/2010 | 33000 | ||
| Problem with rear disc brakes in 2008 toyota sienna. dealer found problem with caliper piston. rust on clip apparently caused the caliper piston to stay extended and keep the disc brake pad in contact with the brake. rear brakes failed at 33k miles. repair performed at customer expense. service person said warranty did not cover brake failure because it was caused by rust. brake failure occurred approximately one month after the 30k mile service. | |||
| 06/17/2010 | 50000 | ||
| Tl-the contact owns a 2008 toyota sienna. while driving approximately 45 mph in heavy rain the contact applied the brakes and the vehicle lost control, resulting in a crash. a police report was filed but no injuries were reported. the contact was taken to the hospital via ambulance as a precaution. the vehicle was destroyed and towed to an insurance lot. the failure was never diagnosed and the vehicle was not repaired. the failure and current mileages were 50,000. sm. | |||
| 11/20/2010 | 30000 | ||
| During a 30,000 mile check up on our 2008 toyota sienna all wheel drive van, we had to replace the front and rear breaks because they were ground down and dangerous, acoording to our toyota dealer where the repairs where made. pads had to be replaced, rotors had to be ground down for both front and rear. all the mileage is long distance highway driving. there was no accident but the dealer seemed very concerned. | |||
| 10/07/2010 | 0 | ||
| 2008 toyota sienna le, purchased new. at 5k miles 1/2 tread was gone on front tires per repair tech notes. at 15k front tires were 2mm inside and bald on the outside, and front breaks were at 1mm, rotors had to be replaced as well. went back to dealership due to noise coming from breaks twice. current mileage is 33k and the van needs new front tires and front breaks (rotor?); all recommended servicing was done (per owners manual) and is documented. this van has a permamenet defect. | |||
| 09/22/2010 | 29000 | ||
| 2008 toyota sienna van. brakes are soft and have gotten progressively worse with time. at 29000 miles the brake pedal fades completely to the floor. the dealer examined the vehicle and replaced the rear brake pads, the front brake pads are low but still within specifications. the mechanic states that the condition is acceptable. this condition exists at all times, with the vehicle running or not, standing still or moving. have not tried a panic stop to determine if the vehicle will stop within a reasonable distance. | |||
| 03/11/2010 | 33500 | 1 | |
| Brakes did not respond. coming to a red light i applied brakes with no response, shifted to neutral and applies brakes again. no reaction. :( resulted in rear ending another vehicle. *tr | |||
| 08/12/2009 | 8000 | ||
| Tl*the contact owns a 2008 toyota sienna. while the contact was driving the vehicle began to lose brake pedal pressure. the vehicle was able to slow down. the brake pedal does not hold pressure permanently which caused difficulty in slowing the vehicle down. the failure mileage was 8,000. the current mileage was 11,774. | |||
| 02/01/2009 | 4 | ||
| Tl*the contact owns a 2008 toyota sienna. she experienced brake failure 5 to 8 times since she owed the vehicle. the failure occurred whenever the brakes were applied while driving approximately 10 mph on uneven pavement. the brakes failed to respond immediately; yet they began to function normally within a few minutes. she will take the vehicle to the dealer to be diagnosed. the failure mileage was 4 and the current mileage was 18,817. | |||
| 09/01/2008 | 1 | ||
| 2008 toyota sienna--momentary mild inadvertent acceleration upon application of brake, mostly noticed at lower speeds (30-40 mph). then brake takes hold. for the 1-2 seconds of acceleration, it feels smoother as if car is in higher gear for that moment. i bought the car new, toyota says this is a normal effect of how the transmission works. no accidents; just reporting what feels like something's not right. ongoing. *tr | |||