Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||||
| TSB-0097-12 | 07/10/2012 | 10045349 | Toyota: information being provided regarding repair procedure to correct oil leakage from boots of steering gear assembly. *pe | 08/28/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/16/2010 | 2000 | ||
| Tl- the contact owns a 2008 toyota sienna. the contact stated that the steering is defective because one tire leans in and one tire leans out. the abs system engages when it shouldn't be engaging, the air conditioner leaks inside the vehicle. the drivers side seat belt will not work because there is a passenger side seat on the driver side. the contact also states that the rack and pinion is leaking grease. the vehicle has not been repaired. the failure and current mileage was the failure and current mileages were 2,000. vin unknown. rd | |||
| 09/29/2008 | 1000 | 1 | |
| I have 2008 toyota sienna limited awd. i have about 16500 miles. my problem started when the car had about 1000 miles. on parking when i turn the wheel to the right, shortly after i started turning the wheel i could hear and feel (on the wheel) a constant clicking noise. this noise shows up only when you turn to the right. it does not show when you turn to the left. i brought the car to toyota of alexandria, va. the car spend days there and they said that they don't have clue what is the problem! they opened a case with toyota and i had a meeting with a toyota field specialist. i had multiple questions - why the problem deteriorated, why it shows up only when you turn to the right and not to the left, etc. my questions were unanswered. this person was not trying to fix my problem. he repeated word by word dealership foreman's words. i thought they had a predefined script. i brought it to ourisman chantilly toyota, va. they replaced cv half shaft assembly. that didn't fix the problem. they replaced sop-shaft and that didn't fix the problem. i picked up my car and i've been told that the problem is airbag clock spring. i was told replacing the clock spring would not fix the problem because all of them will have the same problem. i've been told that it's a common issue on all toyota sienna awd vans. again in the parking start turning to the right, before the wheel locks i can feel and hear clicking noise. i brought it to fitzgerlad toyota, gaithersburg, md. replaced the lower steering shaft and put a special grease. the noise went away for about 1500 miles, but slowly started coming back. it is getting frustrating and is getting louder as i put more miles. as per the dealer, the key is a special grease and it is a special order. i was on the back order list and was #78 for the region. it seems that there is a lot of demand for this and toyota knows that. my concern is that nobody knows what the problem is and if that problem presents a safety issue. thanks a lot! *tr | |||
| 12/11/2007 | 300 | 1 | |
| Below steering problems persist to the present, despite numerous repair attempts by toyota dealership employees and toyota engineers. the approximate date of incident listed with this report represents the date of purchase of the vehicle / time first occurred. although several issues are present, i did try to describe them into 3 distinct problems. 2008 toyota sienna le awd, bearing steering issues with this vehicle: 1. the vehicle steering wheel physically turns to the right, while braking. 2. steering wheel fails to center properly at all times. 3. steering wheel has to be held to left to keep tracking straight. the vehicle steering wheel physically turns to the right, while braking. the greatest effect / turning is observed as the vehicle's speed decreases. the greatest effect / turning is also observed as the vehicle's speed decreases and the vehicle is traversing down a steep gradient. this occurs if i drive in the center of the road, with the center of the road crown, centered on the vehicle and on the right side of the road, where a vehicle must lawfully travel. conversely, if i drive on the left side of the road / or the left side of the road crown, the vehicle does not adversely pull to the left. it was noted by the toyota dealership that this is due to road crown. this issue provides a false sense of steering, especially in the snow, as it is sometimes believed that the road conditions are causing the vehicle to track right, and overcompensation is usually applied. vehicle pulls or drifts to the right while driving. once the vehicle starts pulling / drifting, it continues abruptly. driving on longer trips 2-3 hours does cause arm strain, from constant correcting of the steering wheel attempting to cause the vehicle to track straight. i did file a lemon law claim against toyota regarding these defects, and received compensation. thereafter i did not take to dealership, as toyota simply cannot repair the issues. *tr | |||