Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 08/10/2012 | 50000 | ||
| Tl- the contact owns a 2008 toyota sienna. the contact stated while driving approximately 10 mph and making a turn he depressed the accelerator pedal but the vehicle began to hesitate and it did not respond. the failure occurred while making a left or a right turn. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to duplicate the failure. the vehicle was not repaired. the approximate failure mileage wa 50,000. rvk | |||
| 11/06/2012 | 59687 | ||
| Tl- the contact owns a 2008 toyota sienna. the contact stated that the vehicle suddenly accelerated while the brake was depressed and caused the contact to crash into the rear of another vehicle. the vehicle was not taken to the dealer to have a diagnostic performed. the vehicle was not repaired. the failure and current mileage was 59,687. pmb | |||
| 11/06/2012 | 59687 | ||
| Tl-the contact owns a 2008 toyota sienna. the contact stated that the vehicle suddenly accelerated while the brake was depressed and caused the contact to crash into the proceeding vehicle rear end. the vehicle was not taken to the dealer to have a diagnostic performed. the vehicle was not repaired. the failure and current mileage was 59,687. pmb | |||
| 11/06/2012 | 59687 | ||
| Tl-the contact owns a 2008 toyota sienna. the contact stated that the vehicle suddenly accelerated while the brake was depressed and caused the contact to crash into the proceeding vehicle rear end. the vehicle was not taken to the dealer to have a diagnostic performed. the vehicle was not repaired. the failure and current mileage was 59,687. li | |||
| 09/14/2012 | 35000 | ||
| Making left turn into parking spot. the car was going very slowly then all of a sudden the vehicle exhibited an unintended acceleration. vehicle was abruptly steered in opposite direction to avoid collision with car parked in front and applied brakes aggressively. incident happened in elementary school parking lot. fortunately, no one was in the immediate vicinity. vehicle taken to toyota dealer and was unable to find problem or replicate it. | |||
| 08/20/2012 | 50000 | ||
| Tl- the contact owns a 2008 toyota sienna. the contact stated that while driving 3 mph and attempting to park, the vehicle abnormally accelerated, which caused the vehicle to crash several times. the contact attempted to control the vehicle however, the vehicle crashed sideways into a building. the air bags did not deploy. there were no injuries reported however, the vehicle was not drivable and was towed to the dealer. the dealer had not yet diagnosed the failure. the manufacturer was notified of the failure who filed a case on behalf of the contact (case number 1208222975). the failure and current mileage was 50,000. kmj | |||
| 08/20/2012 | 50000 | ||
| Tl- the contact owns a 2008 toyota sienna. the contact stated that while driving at 3 mph and tried t to park the vehicle was accelerating on its owns which caused the vehicle to crash several times. the contact managed the vehicle not to crash into a building and the vehicle was crashed sideways. the vehicle air bags were not deployed. and no one was injured the vehicle was not drivevable. the vehicle was towed away to the dealer who had not diagnosed the vehicle failure. the manufacturer was notified of the failure who provided a case number 1208222975 and offered no other assistance. the failure and current mileage was 50,000. lg | |||
| 05/25/2012 | 60000 | ||
| Tl- the contact owns a 2008 toyota sienna. the contact was stopped in a parking space when the brakes were depressed and the vehicle accelerated to approximately 25 mph. the vehicle crashed through the parking sign and into a tree. the contact continued to depress the brakes and shifted into reverse. the vehicle then reversed and crashed into another tree. after the contact activated the emergency brake, the vehicle came to a complete stop. the child in the rear passenger seat sustained bruises to the neck and shoulders. the contact sustained neck and shoulder injuries, and bruises to the right leg. the vehicle was towed to the dealer. the technician stated that the floor mat could have possibly caused the failure. the manufacturer was made aware of the failure and advised the contact that an inspector would be sent to inspect the vehicle to determine the cause of the unintended acceleration failure. the vehicle was not repaired. the approximate failure mileage was 60,000. kmj | |||
| 01/14/2008 | 16 | ||
| Tl*the contact owns a 2008 toyota sienna. the contact stated while driving, the rpms increased and the vehicle lunged forward. the failure was intermittent; however, in may 2011, the contact applied the brakes but the vehicle suddenly accelerated. she shifted into neutral and turned the vehicle off in order to stop the vehicle. the same failure occurred 45 minutes later. the vehicle was towed to an authorized dealer but the dealer could not find anything wrong. the contact called the manufacturer regarding the failure; however, they offered no assistance. the current mileage was approximately 45,000. the failure mileage was 16. | |||
| 01/14/2008 | 16 | ||
| Tl-the contact owns a 2008 toyota sienna. the contact stated that while driving, the rpms increased and the vehicle lurched. the failure was intermittent. however, in may 2011, the contact applied the brakes but the vehicle accelerated suddenly. she shifted into neutral and turned the vehicle off to stop the vehicle. the same failure occurred 45 minutes later. the vehicle was towed to an authorized dealer but the dealer could find nothing wrong. the vehicle had not been notified. the contact called the manufacturer who offered no assistance. the current mileage was approximately 45,000. the failure mileage was 16-bk | |||
| 11/15/2010 | 20850 | ||
| There is an intermittent lag in throttle response after pressing on the acceleration pedal for approximately 2 seconds. during the lag period, the vehicle does not accelerate. this is a problem that is then followed by a lunge in the vehicle, almost as if the vehicle | |||
| 10/10/2010 | 25000 | ||
| Tl. the contact owns a 2008 toyota sienna. the contact stated while parking the vehicle it suddenly lunged forward. the contact slammed on the brakes and stopped the vehicle from moving. also the contact stated while driving 20 mph the vehicle suddenly accelerated causing the vehicle to crash through a fence causing damage to the front of the vehicle. no one was injured during the crash. the contact called the dealer but no action has been taken at this time. the contact stated this vehicle is very unsafe to drive. the failure mileage was 25,000. jo | |||
| 04/06/2008 | 12573 | ||
| Tl-*the contact owns 2008 toyota sienna. as the contact was pulling into their driveway at 10 mph with the brakes depressed, the vehicle abnormally accelerated. the vehicle was placed in park and the engine continued racing. the dealer stated that nothing was wrong with the brakes or accelerator after test driving the vehicle. there were no repairs made to the vehicle. the failure and current mileages were 12,573. | |||
| 04/28/2010 | |||
| 2008 toyota sienna acceleration hesitation this minivan hesitates from driver acceleration for 1-2 seconds intermittently at very low speeds. however, the problem can be reproduced very easily by making a corner turn at low speed, and increasing acceleration after the turn. the minivan will not respond for 1-2 seconds before 'jumping' into the acceleration. the biggest safety issue with this is a left turn across an oncoming lane of traffic (similar to a corner turn). if i am coasting to the intersection for the turn, the minivan does not respond to the driver input for acceleration to get out of the way of the oncoming car (until through the intersection). knowing this defect, i compensate for it, but an unsuspecting driver could have an accident with this defect. | |||
| 04/01/2010 | 22553 | 1 | |
| Vehicle traveling 35mph on a level street. warm,dry,windy,cloudy afternoon. sudden acceleration! brief (1-2 seconds) ended before i could depress the brake. no damage,collision or injury occurred. just startled. checked for floor mat or other visible obstruction/ impedance, none apparent. this was the first time i was sure of the occurrence. there have been a variety of what appear to be electrical /electronic glitches : ac green light on button comes on by itself, summer or winter and sometimes i can not get it to turn off. seatbelt light sometimes comes on when they are properly in use. (and nothing heavy resting on the seats) also airbag light sometimes. service light remains on sometimes after oil change service. brake highly sensitive gas pedal very touchy, especially from stop,ie at light. hard to not spin wheels on starting. (especially when pavement wet, even on level st.). fortunately, having lived in snow territory, i know the importance of slow starts and stops when possible. i have not checked any sites to see if sienna 2008 has any problems listed yet. *tr | |||
| 11/03/2007 | 30000 | ||
| Tl*the contact owns a 2006 toyota sienna. while the contact was driving at a speed of 5 mph attempting to pull into his driveway the vehicle had suddenly surged forward causing the contact to crash into his screen door. no one was injured and a police report was not filed for the incident. the vehicle was taken to the dealership where the contact was informed that the failure could not be reproduced. the contact noticed prior that he could smell braking fluid coming from the rear of the vehicle. the current and failure mileages were 30,000. | |||
| 08/20/2009 | 44000 | 1 | |
| 2008 toyota sienna. *tr | |||
| 09/08/2009 | 12000 | 1 | |
| Making a sharp left turn crossing a rr track brake was applied to negotiate curve, car did not decelerate resulting in wide turn, striking rr track, swinging car,and running down the track. repairs roughly $12,000.. second incident: november 2009. backed out of parking space, car accelerated in reverse across lot, a sidewalk and street stopping about 20 feet from gas pumps at a station across the street. no crash, no apparent damage to car. *tr | |||
| 01/30/2010 | 39500 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) toyota sienna le 2008 did not stop when braking. issue with acceleration on tachometer after braking. i have taken the vehicle to toyota collision center on 2/1/10 the first business day after the accident. the collision center hold onto my vehicle till 2/15/10 [xxx] mention he will start working on it and every time he ask me if i will file a claim which he state the vehicle would take longer to repair then. and be ready this wed 2/24/10 which i call yesterday and he mentioned he was not sure. i have tried to find a lawyer (1800lawyers) but they did not want to take cases relating to toyota. now i'm without me vehicle for several weeks and i cannot do anything. i have reported this issue with toyota case[xxx] and i have geico insurance case [xxx] (1800654-5896 ext 5608 [xxx] ). i was traveling westbound, sunny day, clear road with my wife and child. the vehicle in front stopped, i pressed on the brakes to stop, first the tachometer sped up then their was not braking. i was traveling 15-20 miles per hours at the time on regular street. i have been without my vehicle for almost one month which i need the car for work. *tr | |||
| 05/10/2008 | 1000 | ||
| Tl*the contact owns a 2008 toyota sienna. while driving 35 mpf with the cruise control engaged, the vehicle began to reduce speed when the senor recognized another vehicle approaching. the contact stated that whenever a vehicle in front of him changed lanes, the vehicle accelerated to the set speed. the contact is concerned about the safety risk involved. the contact took the vehicle to the dealer who was unable to diagnose the failure. the contact would like for the manufacturer to have the laser sensor removed. the failure mileage was 1,000. updated 03/17/10. *lj | |||
| 04/01/2008 | 9000 | 1 | |
| On april 1, 2008, at about 9:30 p.m., my two sons, 19 and 16, and my youngest son's friend drove south on interstate 35 out of downtown minneapolis upon conclusion of a twins game. about three blocks north of crosstown highway 62, going 60 mph i passed a car by putting the accelerator on the floor. traffic is somewhat heavy of course. the car continued accelerating despite the fact that i took my foot off of the accelerator. i calmly told my 19 year old son sitting next to me that the accelerator was stuck. he shifted the car into neutral, and then into park and reverse when the shift into neutral didn't seem to correct the problem. he then shifted the car back into neutral, my foot was on the brake, and i was able to slow the car down on the 80 degree turn onto the crosstown 62 from i35. i slowed the car down to about 45 mph and, luckily, was able to get to the shoulder. i took the car in to my local maintenance shop the next day. the owner of the shop suggested that i ask the dealer i purchased the minivan from, bloomington toyota, to check at least the following three items: throttle position sensor, engine control module, and idle control motor. on may 15, 2008, i brought the minivan into bloomington toyota and told them what my local shop owner suggested. after testing the vehicle, the service manager told me that they found nothing wrong with the vehicle and that if the accelerator had malfunctioned, their computer testing devices would have detected it and had detected nothing. *tr | |||
| 01/29/2010 | 45000 | 1 | |
| I approached the intersection of cortz rd. and 34 st. in bradenton, fl in heavy traffic. the traffic light changed from red to green, the line of traffic started to move forward. i applied accelerator and brake as needed with traffic, then the car in front of me stopped suddenly ,i let up on the accelerator and pressed the brake and they did not respond as they should hitting the car in front of me. this all resulted in a 5 car chain reaction crash. it seemed as my car wanted to keep on going as if i had not done anything to stop. this is the second time i have had trouble with acceleration and brake control with this car in just over 30 days. the car is still in the repair shop. i do not have any confidence in this car to operate correctly or in safe manner. toyota has done nothing for me to fix this problem. i have tried to contact toyota by phone and computer without success. i have been to a toyota dealer twice and they refer me to toyota customer service phone no. because the sienna model is not part of the recall. however when i go to the nhtsa.dot.gov web site there are several cases listed of acceleration problems with the sienna. please help. *tr | |||
| 12/24/2009 | 44500 | 1 | |
| I own and drive a 2008 toyota sienna. i pulled out of car wash and drove over to a car vacuum center at less than 5mph. as i approached the vacuum area i touched the brake and the car accelerated fast, ran into a metal post ,metal fence and over a curb almost hitting individuals in the area. this occurred in palmetto, florida. this car seemed to have a mind of its own. there did not seam to be any reason for the acceleration at least not from my operation. i have to drive back to fort wayne, in and i'm concerned about the safety of this auto for me and my wife and all other on the highway. *tr | |||
| 06/10/2008 | 1000 | 1 | |
| I own a 2008 sienna. there is an acceleration problem that i can replicate. it occurs when stopping at the bottom of an incline. although sienna is not on the recall list, it should be. it occurs often, the majority of times when going down a hill. my concern is that it will occur unexpectedly. no response from toyota on this complaint. *tr | |||
| 09/01/2008 | 1 | 1 | |
| This is a follow up to my 2/4/2010 report (odi #10305864) about my 2008 toyota sienna. ever since i bought it new in fall 2008, there is noticeable momentary unintended acceleration briefly whenever i press the brake pedal at speeds of about 30-40 mph. then the brake takes hold. i had not given my vin #. this time i will do that. (this is an ongoing problem that toyota service says is normal, due to the nature of sienna's transmission) *tw *tr | |||
| 01/15/2010 | 28756 | 1 | |
| We drove from pembroke to north carolina, taking a few breaks in between two weeks ago. we pulled into a service station to use the rest rooms and purchase cold drinks, in roanke springs, nc. my wife pulled into a handicapped parking spot in front of the store. she was only 10 feet from stopping the vehicle when the car accelerated forward and fortunately crashed into a concrete pillar otherwise we would have gone directly into the store. the surge of the car accelerating pushed me back into my seat, passenger. our vehicle toyota sienna struck the concrete pillar directly in the middle of the front end. i then reached down and turned the car off. we were traveling with another couple, they had parked their car and heard the squeal of the brakes being applied and then the crash of our vehicle into the concrete pillar. the car is being repaired in roanke springs, nc at the bones toyota dealer. we then rented a vehicle and continued our trip to florida. *tr | |||
| 01/29/2010 | 45 | 1 | |
| On jan 29, 2010 my 11 yrs. daughter and i were traveling in our 2008 toyota sienna south on hwy 51/i39. the roads and weather were basically dry. i had just set the cruise on 71mph when the vehicle surged ahead, the speedometer said 80, and within a minute had reduced to the 71mph i had set. it was very sudden and very scary to both of us. there was no foot on the accelerator and no floor mat was the problem. i feel this is a warning of what could happen and there are documented c/o since 2006 for siennas that have this same problem. *tr | |||
| 01/10/2010 | 25000 | 1 | |
| Toyota sienna 2008 model. halted to make a turn in a parking lot, less than 5-10mph. suddenly accelerated and hit another vehicle eventhough i was pressing hard on the brake pedal. not mentioned in the recent vehicle recall by toyota. *tr | |||
| 12/28/2009 | 1 | ||
| A toyota sienna 2008 was turning slowly on a curve and then it suddenly accelerated very fast and went through a fence hitting a wall. the airbags opened up as well. *tr | |||
| 10/20/2009 | 10000 | 1 | |
| I accidentally hit the cruise control in my 2008 toyota sienna when the control lever was over the windshield wiper control in a slight left turn, resulting in the cruise control going unexpectedly into resume. because of inclement weather i had slowed down and was not expecting the instant acceleration. took a couple seconds to realize what had happened when i had tried to operate the windshield wiper control. the toyota cruise control lever mounted on the steering column where it turns with the wheel appears to be a less than desirable engineering decision from a safety standpoint. trying to express this concern to my local toyota dealer, (pine bluff, arkansas, where i bought the car) was unsuccessful. i had been trying to be helpful with toyota's more generic problem of a complaint of uncontrollable acceleration, which toyota has been trying to blame on improper floor mats being jammed into the accelerator pedal. *tr | |||