Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 02/10/2008 | 1 | ||
| I bought my 2008 toyota sienna in october 2007. the first defect i noticed is when the rear windows are open, the rear doors do not lock in place when you open them. the mechanic stated said the he thought the reason it was designed this way was as a precaution, in case a child is leaning out of the window when the doors are opened. this made no sense. my experience has been that the door slams really hard and then bounces back. if a child happened to be leaning out the window they would suffer serious injury because of this. no one has been injured thus far, but the slamming certainly startles everyone! this happens even if the window is only open slightly. another defect is the tire pressure light on the dash. it stays lit up constantly. after adding air on numerous occasions, i noticed that the light comes back on in just a couple of days. i discussed this with the dealer and he simply stated that tire pressure changes with the temperature. this is a safety issue because i would not know if the tires' inflation was really off or not. obviously i cannot add air to the tires every other day. *tr | |||
| 12/24/2007 | 12/24/2007 | ||
| I leased a toyota sienna from king toyota in deerfield beach. it is an xle with leather, sunroof, and dvd player. i requested the factory dvd player and sunroof, and was told i was getting one. when i got home with the car, i put the dvd screen down, sat in the front seat, and realized the monitor completely obstructed my rear view window. i cannot see behind me because the screen is too low and too large. what i later discovered was that the factory was actually a factory owned by southeast toyota, and not toyota in japan. in otherwords, it is the equivalent of an aftermarket system. the difference is that when se toyota installed the dvd player and sunroof, the actually lowered the roof so that it falls below the interior dimensions that the sienna with a moonroof is supposed to have. practically speaking, the lower roof makes it nearly impossible to install a dvd player that does not obstruct me rear view. had they installed the items in japan, like i thought i was getting, there would not be an obstruction. so far, king toyota is not willing to do anything to resolve this problem.*cn | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 10/07/2009 | 33000 | 1 | 11/01/2007 |
| Tl*the contact owns a 2008 toyota sienna. the vehicle was parked when the rear passenger vent window blew out due to excessive strong winds. there were no prior warnings or injuries. an authorized dealer was notified and the vehicle was in the process of being repaired. the contact had concerns of the safety risk involved. the failure and current mileages were 33,000. updated 11/10/09 *cn the consumer stated the dealer denied warranty claim. updated 11/13/09 | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| 12/24/2007 | 12/24/2007 | ||
| I leased a toyota sienna from king toyota in deerfield beach. it is an xle with leather, sunroof, and dvd player. i requested the factory dvd player and sunroof, and was told i was getting one. when i got home with the car, i put the dvd screen down, sat in the front seat, and realized the monitor completely obstructed my rear view window. i cannot see behind me because the screen is too low and too large. what i later discovered was that the factory was actually a factory owned by southeast toyota, and not toyota in japan. in otherwords, it is the equivalent of an aftermarket system. the difference is that when se toyota installed the dvd player and sunroof, the actually lowered the roof so that it falls below the interior dimensions that the sienna with a moonroof is supposed to have. practically speaking, the lower roof makes it nearly impossible to install a dvd player that does not obstruct me rear view. had they installed the items in japan, like i thought i was getting, there would not be an obstruction. so far, king toyota is not willing to do anything to resolve this problem.*cn | |||
| VISIBILITY/WIPER | |||
| 06/01/2012 | 25000 | 1 | |
| Last june 2012 i was backing my vehicle in my home driveway when the rear hatch window suddenly exploded, showering large and small shards of glass outwards with enough force that glass particles were found approx. 15 ft. behind the vehicle! the inside rear of the vehicle was filled with large and small shards, and broken and hanging glass was left in the window frame. when this was reported to the toyota dealer, their rep replied that he had never heard of such an event occurring with a toyota, and implied that i had broken the window by accident. since my warranty doesn't cover glass, i turned in a claim to allstate insurance($100 deductible) and the window was repaired. on 11/08/2012 i was driving approx. 25 mph on a city street when the same window exploded with enough energy to produce a loud bang! i again turned in a claim to allstate($100 deductible, again!) and the window was repaired. while waiting at the repair shop, i asked the glass technician if he was aware of any similar incidents with toyota windows. he replied, oh yes, and told me that he had just repaired a similar window on a toyota owned by a kirtland, ohio police officer, among others! i feel that this is a serious safety defect that should be investigated immediately, before someone gets severely injured! *tr | |||
| 06/01/2012 | 25000 | ||
| Last june 2012 i was backing my vehicle in my home driveway when the rear hatch window suddenly exploded, showering large and small shards of glass outwards with enough force that glass particles were found approx. 15 ft. behind the vehicle! the inside rear of the vehicle was filled with large and small shards, and broken and hanging glass was left in the window frame. when this was reported to the toyota dealer, their rep replied that he had never heard of such an event occurring with a toyota, and implied that i had broken the window by accident. since my warranty doesn't cover glass, i turned in a claim to allstate insurance($100 deductible) and the window was repaired. on 11/08/2012 i was driving approx. 25 mph on a city street when the same window exploded with enough energy to produce a loud bang! i again turned in a claim to allstate($100 deductable, again!) and the window was repaired. while waiting at the repair shop, i asked the glass technician if he was aware of any similar incidents with toyota windows. he replied, oh yes, and told me that he had just repaired a similar window on a toyota owned by a kirtland, ohio police officer, among others! i feel that this is a serious safety defect that should be investigated immediately, before someone gets severely injured! | |||