Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
TSB-0061-1106/22/201110041206Ready09/20/2011
TSB-0061-1106/22/201110041206Toyota: 2004-2009 sienna. the power rear hatch will not close completely. the hatch will start to close and then will reverse back up to the open position. *rm09/20/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
06/01/201147000
 I was driving my 2009 toyota sienna with 2 children in the back and when i went over rail road tracks the sliding door on the passenger side opened. this is a great concern for me especially with the kids in the back. toyota want $1500 to fix this problem on a 2009 with 47,000 miles on it. there should be something that will make them fix this problem. i know it would be a major recall but the safety that goes along with this is an extreme concern!!!!! this van cost me over $35,000 and the only reason i bought it was because of the safety of the van. well that was a mistake and the service department at toyota is looking to make money off me. i am a single mom who can hardly keep up with everything else but this is just wrong, and i think our government should force them to do something about this before kids start falling out of the vans onto the streets and getting fun over!!! please help me!
02/23/2011
 I have a 2009 toyota sienna mini-van with automatic sliding doors. these doors are an accident waiting to happen. unlike an elevator door that will immediately reverse if somone or something is in its path. the sienna's doors continue to close unless forcibly pushed back to retract with a serious amount of strength. my arm has been bruised and i could only imagine a child's hand being caught. it's inconceivable to me how these doors do not operate on the same premise as an elevator. very dangerous!
06/03/201015000
 2009 toyota sienna - raised the power rear hatch to load luggage. was under the hatch when it started to automatically close on me. i had to use force for it not to close on me. not sure what would have happened if it was a child putting something in the back. i don't think a young child could have stopped it from squeezing them. it would not stay open unless we manually held it. had to manually hold it open the whole week of vacation. when returned, took it into the dealer the struts were bad and they replaced them under warranty. works fine now.