Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
08/11/2011400001
 We were backing out of a parking place at the hot springs village walmart. the van accelerated on its own, then the brakes failed. no amount of pressure would stop the van. we stopped by hitting a parked car, doing some damage to it. we had the van towed to a body shop to have the exterior repaired. we were afraid to drive it. after being repaired, we had it towed to lander's in little rock where it was pronounced safe to drive. a few weeks later we sold it and bought a 2011 toyota sienna van. (an accident report will follow on the 2011 toyota van vin#[xxx]) information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
08/11/201140000
 We were backing out of a parking place at the hot springs village walmart. the van excellerated on its own, then the brakes failed. no amount of pressure would stop the van. we stopped by hitting a parked car, doing some damage to it. we had the van towed to a body shop to have the exterior repaired. we were afraid to drive it. after being repaired, we had it towed to lander's in little rock where it was pronounced safe to drive. a few weeks later we sold it and bought a 2011 toyota sienna van. (an accident report will follow on the 2011 toyota van vin# 5tdyk3dc5bs163388)
SERVICE BRAKES, ELECTRIC
01/22/201140000
 Abs break in sienna doesn't stop when light snow or rain on road. i pressed my break paddle and the vehicle would not stop. it is very traumatic experience. i am afraid that it will result in a serious accented for someone someday. the sinna is year 2009 2wd * psgr