Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE | ||||||||||||||||
| 10V160000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 01/16/2003 to 01/04/2010 | V (Vehicle) | MFR | TOYOTA MOTOR NORTH AMERICA, INC. | 04/20/2010 | 04/20/2010 | |||||||||
| Defect Summary | Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington district of columbia, virginia, west virginia, and wisconsin. the subject vehicles are equipped with the spare tire stowed under the vehicle. if the vehicle is operated in the cold climate regions of the united states where road salt is frequently used, water splashed backwards with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable. | |||||||||||||||
| Consequence Summary | The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | The safety recall is expected to begin during june 2010. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| SB-0280-10 | 10/04/2010 | 10036906 | Toyota: some vehicles may exhibit a condition where one or both sliding doors do not open or close smoothly. inspect the sliding door lock assemblies and replace the affected components as needed, according to the listed instructions. | 04/18/2011 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| TSB-0061-11 | 06/22/2011 | 10041206 | Ready | 09/20/2011 | |
| TSB-0061-11 | 06/22/2011 | 10041206 | Toyota: 2004-2009 sienna. the power rear hatch will not close completely. the hatch will start to close and then will reverse back up to the open position. *rm | 09/20/2011 | |
| SB-0280-10 | 10/04/2010 | 10036906 | Toyota: some vehicles may exhibit a condition where one or both sliding doors do not open or close smoothly. inspect the sliding door lock assemblies and replace the affected components as needed, according to the listed instructions. | 04/18/2011 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||||
| TSB-0061-11 | 06/22/2011 | 10041206 | Ready | 09/20/2011 | |
| TSB-0061-11 | 06/22/2011 | 10041206 | Toyota: 2004-2009 sienna. the power rear hatch will not close completely. the hatch will start to close and then will reverse back up to the open position. *rm | 09/20/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/03/2011 | 1 | 03/20/1999 | |
| 2009 toyota sienna. consumer writes in regards to iowa being included in toyota recall regarding corrosion of the spare tire carrier cable.*tgw | |||
| 03/05/2009 | 652 | 1 | |
| 2009 toyota sienna with less than 700 miles had the automatic sliding door break. should be covered under warranty. *tr | |||
| STRUCTURE - BODY | |||
| 01/01/2011 | 32000 | ||
| In cold weather, 32 degrees or less, the power rear hatch when opened automatically with the key fob or interior control button will open fully, then close immediately without warning. if a person or obstacle is in the way upon closing, it is very reluctant to reverse again. this poses a danger for smaller people such as my wife or 9 year old daughter. if the hatch is opened manually, it stays open and if it's warmer outside, the automatic feature works again. this has happened numerous times over the past couple of years during the winter. | |||
| 08/11/2011 | 40000 | 1 | |
| We were backing out of a parking place at the hot springs village walmart. the van accelerated on its own, then the brakes failed. no amount of pressure would stop the van. we stopped by hitting a parked car, doing some damage to it. we had the van towed to a body shop to have the exterior repaired. we were afraid to drive it. after being repaired, we had it towed to lander's in little rock where it was pronounced safe to drive. a few weeks later we sold it and bought a 2011 toyota sienna van. (an accident report will follow on the 2011 toyota van vin#[xxx]) information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 11/10/2010 | 43000 | 1 | |
| Power doors not working will not open or close on auto all the time or on manual now drivers side cables have broke. *tr | |||
| 08/11/2011 | 40000 | ||
| We were backing out of a parking place at the hot springs village walmart. the van excellerated on its own, then the brakes failed. no amount of pressure would stop the van. we stopped by hitting a parked car, doing some damage to it. we had the van towed to a body shop to have the exterior repaired. we were afraid to drive it. after being repaired, we had it towed to lander's in little rock where it was pronounced safe to drive. a few weeks later we sold it and bought a 2011 toyota sienna van. (an accident report will follow on the 2011 toyota van vin# 5tdyk3dc5bs163388) | |||
| 11/10/2010 | 43000 | 1 | |
| Power doors not working will not open or close on auto all the time or on manual now drivers side cables have broke. *tr | |||
| 11/10/2010 | 43000 | ||
| Power doors not working will not open or close on auto all the time or on manual now drivers side cables have broke | |||
| 12/23/2011 | 67000 | ||
| Was hit almost in a t-bone fashion, other driver was going approximately 40-50 mph. no side curtain airbags deployed. concerned about this and when contacted by toyota, the woman said that i didn't know what i was talking about and when we bought it they were just trying to sell us a car. car has signifigant damage and has been in a shop for two weeks. | |||
| 05/21/2011 | 74000 | ||
| Tl- the contact owns a 2009 toyota sienna. the contact was driving 45 mph when a vehicle crashed into the front driver side of the contact's vehicle. the air bags did not deploy and the doors became stuck and could not be opened. the driver and two passengers were transported to the hospital and a police report was filed. the vehicle was in the process of being diagnosed and repaired. the failure and the current mileage was 74,000. kmj | |||
| 05/21/2011 | 74000 | ||
| Tl- the contact owns a 2009 toyota sienna. the contact was in a crash. while driving 45 miles per hour, the contact stated that a vehicle had maneuvered onto the highway, towards the contacts vehicle and crashed into the front driver side of the contacts vehicle. the air bag did not deploy and the doors became stuck and would not open. the driver and passengers were transported to the hospital. a police report was filed. the vehicle was in the process of diagnosis and repair. the failure and current mileage was 74,000. nw | |||
| 04/02/2009 | 110000 | 1 | |
| I have a 2004 toyota sienna (10000 ml.)in a very good condition, last month passenger side power sliding door stopped working. dealer wanted over $1500 to fix it. this after going thought front driver side door recall ( toyota dealer fixed it 3 times)and back trunk door struts recall it seems that this van has some serious door problems. after using some online blogs i discovered that there is a lot of sienna owners with the very same problem, beside the fact i am driving two 5 year old kids in this van every day and this clearly creates a very dangerous safety concern. *tr | |||
| STRUCTURE - BODY - DOOR | |||
| 08/19/2009 | 15000 | 1 | |
| Our automatic sliding door was opened but would not close. no amount of tugging, finessing, or cursing would make it shut. children were stranded in phoenix heat in august because the vehicle was unsafe to drive with a door that could not be closed. there are many mentions of this exact problem on various blogs and all report difficulty in getting toyota to offer a solution that didn't cost $1-2k. almost all owners reported the fixed doors to have failed in some way again with dealers refusing to cover the cost of the second (or third) fix. the failure had to do with the actuator that unlocks the u shaped striker assembly. it seems evident that the cable is either breaking, stretching, or that some solenoid is not doing its job. the outsome of our problem was that a second vehicle had to be obtained, children and their seats moved to the new vehicle and the van driven in an unsafe condition back to our house 10 miles away because the dealership was closed. to complicate this, the sienna was down to no gasoline and it was the driverside door that was stuck in open position which made it impossible to put fuel in the vehicle. what if this same scenario happened in the middle of the dessert here at a rest stop in 120-degree heat with no tow truck in 100 miles and no way to drive the van with children inside? this is not only possible, but likely. our van has two (2) automatic doors and this problem has been reported by many people. lastly, no one who reported the problem, reported the problem permanently fixed by anything the dealerships were able to do. for us, this first incident is probably covered by warranty, but how about future problems? the actuator issue is a design flaw. the fuel door behind sliding door makes it an inconvenient design flaw. that this is on a vehicle that transports children, makes the design flaw a serious safety concern. and that toyota is not addressing the problem in any substantial way just plain sucks! *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 01/01/2009 | 1000 | 20 | |
| Usually in cold temperatures, whenever the rear automatic hatch is opened from the either the fob or the van's control panel, the rear hatch door begins to close back without warning/notice. this has happened at least 20 times since we purchased our 2009 toyota sienna in december of 2008 and is increasing in frequency. the approximate onset date is recorded below on this form. when it begins to close, adults and children have been trapped between the hatch and the vehicle, resulting in pinning and cuts to the head. only with strong manual force does the hatch stop closing. as of today, 2/9/10, there have been no notifications of a recall or effort to correct or repair the problem. because the problem was infrequent at first and corrected itself when the temperatures got warmer, we thought it was just a temporary glitch, but then the problem reappeared once temperatures began to get cold again in the fall of 2009. *tr | |||