Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 10/30/2010 | 30000 | ||
| Tl-the contact owns a 2010 toyota sienna the contact stated the rear hatch door failed the door does not close with the electronic remote or manually. the vehicle was taken to the dealer several times for the failure the dealer was unable to duplicate the failure. the dealer replaced the sensor strip, and re-initialized the remote, but the failure was not correct the rear hatch door does not close. the vehicle was taken back to the dealer advised they could not replace other parts. the vehicle has not been repaired. the failure mileage was 30,000 and the current mileage was 34,000. li | |||
| 04/15/2010 | 7300 | ||
| Sliding door driver's side on 9 month old 2010 toyota sienna has failed twice in past three months. the sliding door closes and is unable to re-open. previous to the two failures, door has only been locked and closed using remote control, handle from outside, or locked automatically upon accelerating. because an infant occupies the seat for that door 100% of the time, door is never opened or locked from the inside and is never touched by passengers from the inside. dealership indicates that the inside lock lever is being manually forced past the lock position when closing the door; however, the inside lock lever has never been used at all by any of the owners. dealer reassembled the lock controller to correct the issue the second time. | |||
| 04/12/2010 | 418 | ||
| My 17 month old's head got jammed between the right rear wheel and the right rear door panel while the electric door slid open. even though my wife fulled on the door handle the door kept sliding open. my baby's head was crushed between the tire and door panel. this is a very unsafe design as my wife tried to stop the door from sliding back and the door kept moving. i need someone to call me to further discuss this matter. my car is a 2011 model | |||
| 02/02/2010 | 7774 | 5 | |
| 2010 toyota sienna rear liftgate automatically closes on occasion without pushing the key fob or the interior button. it has occurred 5 times in the last 2 weeks. no one has been hit by the door yet because we are aware of it happening. i will be contacting the dealer tomorrow. no other action has been taken. *tr | |||
| 11/10/2009 | 8500 | 12 | |
| We have a 2010 toyota sienna xle. the problem is with the automatic doors and key fob and back hatch door. the key will unlock and immediately relock all the doors. if you touch the buttons to activate sliding doors they work off and on. the big problem though is the back door - the trunk. it opens and then as you are going into the trunk you don't know it is closing on you. this has now happened at least 12 times. i am concerned if my child is in trunk getting bags. it seems some eye must see and the door starts rising again. but i have been hit in the back and head a few times. my concern is what if the sensor does not activate and you are stuck in the door/bumper area? i am taking car to dealership but they claim to have never heard of a problem like this. *tr | |||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||
| 10/30/2010 | 30000 | ||
| Tl* the contact owns a 2010 toyota sienna. the contact stated that the rear hatchback door failed and the door would not close with the electronic remote or manually. the vehicle was taken to the dealer several times for the failure where the dealer was unable to duplicate the failure. the dealer replaced the sensor strip and re-initialized the remote, but the failure was not corrected and the rear hatchback door still would not close. the vehicle was taken back to the dealer and they advised that they could not replace any additional parts. the vehicle was not repaired. the failure mileage was 30,000 and the current mileage was 34,000. | |||