Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 01/20/2013 | 42000 | ||
| Brakes were inspected at tire rotation in december 2012 by local trusted mechanic. brakes checked good and had approximately 10,000 miles remaining. on january 20, 2013 family returned home from a 3 hour drive to the smell of burning coming from the right rear tire. tire rim was noted to be as black as the rubber of the tire. wispy smoke was seen rising from the right rear rotor/brake pads. extremely hot to touch. on january 21 ,2013 brakes were examined by same mechanic and pads were destroyed. rotor was also damaged. causal factor could not be determined. both rotor and pads replaced and brake fluid drained and refilled. on january 23, 2013 situation returned with right rear tire. the smell of hot brakes was coming from the tire and rim was very hot to touch. new rotor shows excessive scarring. | |||
| 12/27/2012 | 57000 | ||
| Tl- the contact owns a 2010 toyota sienna. while driving approximately 30 mph, the contact heard a loud roaring sound coming from the rear of the vehicle. the rear driver's side wheel then seized. the vehicle was taken to the dealer for diagnostic testing. the technician stated that the rear braking system would have to be replaced. the vehicle was repaired. the approximate failure mileage was 57,000. the vin was not available. kmj | |||
| 12/27/2012 | 57000 | ||
| Tl- the contact owns a 2010 toyota sienna. while driving approximately 30 mph the contact heard a loud roaring sound coming from the rear of the vehicle. the rear driver side wheel seized up. the vehicle was taken to the dealer for diagnostic testing. the technician stated the brake system in the rear drivers side would have to be replaced. the vehicle was repaired. the approximate failure mileage was 57,000. da | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 10/31/2010 | 85000 | ||
| You have to push the brakes very hard and all the way to the floor to get the vehicle to stop. the brake pads and shoes were check and they are good. we also had the brakes flushed twice. no fluid is leaking but the mechanic said, it may be the abs system or the master break cylinder but this would be unusually for a car of this age a 2007 toyota sienna. | |||
| 06/12/2010 | 10000 | ||
| Uncontrolled acceleration where depressing the brake pedal was soft and did not have any effect in stopping the vehicle. i was pulling into my garage and as i neared the point where i wanted to stop, i pressed on the brake pedal. this had no effect and the vehicle continued to accelerate. the vehicle proceeded through the other end of the garage. there is a drop from the floor of the garage to the ground on the back side of the garage. when the heavy front end of the 2010 toyota sienna went through the garage wall, it dropped to the ground and the vehicle was balanced like on a teeter-totter with 1 rear wheel in the air instead of on the garage floor. this position stopped the vehicle from continuing to move forward. i was unable to get out because the doors were locked and did not release when i tried to open the door. i called the local security force who came to my assistance. with the security force pulling on the door from the outside, i was able to get out through the rear passenger door. this has never happened before but the consequence was frightening even at the slow speed that i was going. i contacted my insurance company and though not finalized, it appears that they believe they would be able to repair the vehicle. their repairs would be body work, painting, and a new front windshield. my concern is that these repairs may not address the root cause of the problem - that the brake pedal did not slow or stop the vehicle as intended. | |||
| 01/28/2010 | 3000 | 1 | |
| I was driving in light snow at a slow speed (10-15 mph) down a very slight hill (5 degrees). i tried to come to a stop, once at a traffic light and once at a stop sign, and the brakes completely failed. they made a grinding noise, but did not slow the car whatsoever. luckily i did not hit or was hit by another car, but incident was very frightening. i have not yet scheduled to take them in for a service check. *tr | |||