Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE | ||||||||||||||||
| 10V160000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 01/16/2003 to 01/04/2010 | V (Vehicle) | MFR | TOYOTA MOTOR NORTH AMERICA, INC. | 04/20/2010 | 04/20/2010 | |||||||||
| Defect Summary | Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington district of columbia, virginia, west virginia, and wisconsin. the subject vehicles are equipped with the spare tire stowed under the vehicle. if the vehicle is operated in the cold climate regions of the united states where road salt is frequently used, water splashed backwards with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable. | |||||||||||||||
| Consequence Summary | The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | The safety recall is expected to begin during june 2010. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| SB-0280-10 | 10/04/2010 | 10036906 | Toyota: some vehicles may exhibit a condition where one or both sliding doors do not open or close smoothly. inspect the sliding door lock assemblies and replace the affected components as needed, according to the listed instructions. | 04/18/2011 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| SB-0280-10 | 10/04/2010 | 10036906 | Toyota: some vehicles may exhibit a condition where one or both sliding doors do not open or close smoothly. inspect the sliding door lock assemblies and replace the affected components as needed, according to the listed instructions. | 04/18/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/01/2012 | 50000 | 1 | |
| My van has water leaking and has an awful mold smell that is causing illness and asthma attacks for my kids. toyota wants me to pay to repair their faulty window seals. poor quality and even poorer service. *tr | |||
| 10/30/2010 | 30000 | ||
| Tl-the contact owns a 2010 toyota sienna the contact stated the rear hatch door failed the door does not close with the electronic remote or manually. the vehicle was taken to the dealer several times for the failure the dealer was unable to duplicate the failure. the dealer replaced the sensor strip, and re-initialized the remote, but the failure was not correct the rear hatch door does not close. the vehicle was taken back to the dealer advised they could not replace other parts. the vehicle has not been repaired. the failure mileage was 30,000 and the current mileage was 34,000. li | |||
| 01/01/1901 | 1 | ||
| 2010 toyota sienna. consumer states severe corrosion of a spare tire cable *tgw the consumer stated he received a recall notice in the mail regarding severe corrosion of the spare tire cable. an inspection of the spare tire cable revealed corrosion. the consumer stated to suggest storing a spare tire contaminated with road dirt, salt and other possible contaminants inside the vehicle is unprofessional and dangerous. the consumer is requesting a new spare tire cable as soon as possible. *jb | |||
| STRUCTURE - BODY | |||
| 01/19/2013 | 55000 | ||
| Tl* the contact owns a 2010 toyota sienna. the contact stated that the front passenger side door would not open from the interior or exterior of the vehicle. the vehicle was taken to the dealer for diagnostic testing. the technician advised the contact that the clips that held the panel in place were fractured and would have to be replaced. the vehicle was repaired. the approximate failure mileage was 55,000. | |||
| 01/19/2013 | 55000 | ||
| Tl- the contact owns a 2010 toyota sienna. the contact stated that the front passenger side door would not open from the interior or exterior of the vehicle. the vehicle was taken to the dealer for diagnostic testing. the technician advised the contact that the clips that held the panel in place were fractured and would have to be replaced. the vehicle was repaired. the approximate failure mileage was 55,000. kmj | |||
| 01/19/2013 | 55000 | ||
| Tl- the contact owns a 2010 toyota sienna. the contact stated while parked the front passenger side door would not open from the interior or exterior of the vehicle. the vehicle was taken to the dealer for diagnostic testing. the teschnician stated the clips that hold the panel in place fractured and would have to be replaced. the vehicle was repaired. the approximate failure mileage was 55,000. da | |||
| 04/12/2010 | 418 | ||
| My 17 month old's head got jammed between the right rear wheel and the right rear door panel while the electric door slid open. even though my wife fulled on the door handle the door kept sliding open. my baby's head was crushed between the tire and door panel. this is a very unsafe design as my wife tried to stop the door from sliding back and the door kept moving. i need someone to call me to further discuss this matter. my car is a 2011 model | |||
| STRUCTURE - BODY - DOOR | |||
| 08/17/2012 | 42000 | 1 | |
| The door suddenly stops working and then start working again. now it stops working again. can not open either by the remote control nor by manually pull the door handle or inside button. *tr | |||
| 08/12/2009 | 4000 | 1 | 07/16/2009 |
| Tl*the contact owns a 2010 toyota sienna. the contact stated the rear electronic door intermittently failed to remain open. the dealer stated that the strut needed to be replaced since they became faulty. the dealer also advised her that the parts were on national back order. the failure mileage was 4,000. updated 02/1710 *bf updated 02/19/10 | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 02/24/2010 | 1 | ||
| While loading my kids at a parking lot, we opened the rear hatch with the remote control, it opened completely and when one of the kids was putting his stuff in the back the hatch started to close to the point in which it wouldn't stop. my wife and i had to hold the hatch to not let it continue closing with my kid in the way. the hatch continued to push down and pressing my kid. after a few seconds of pulling the hatch up, finally it came back and opened again, just to then close again by itself with no apparent reason. there were no injuries, just a good amount of stress for the 10-15 seconds of the incident. *tr | |||
| 02/02/2010 | 7774 | 5 | |
| 2010 toyota sienna rear liftgate automatically closes on occasion without pushing the key fob or the interior button. it has occurred 5 times in the last 2 weeks. no one has been hit by the door yet because we are aware of it happening. i will be contacting the dealer tomorrow. no other action has been taken. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 11/15/2009 | 1000 | 1 | |
| I own a 2010 toyota sienna purchased back in sept. 2009. power liftgate closes itself everytime when open using the keyfob or the button inside the cabin. this was happening like couple of months after i got the car. there were several incidents that me and family members were hit our heads and shoulders by self closing liftgate when didn't know what the cause was. after researching about this problem, toyota had recalled sienna in the past about this same problem for older models for faulty strut used for power liftgates. i had not taken the car to the dealer yet because of time. i use the liftgate in manual mode to prevent the problem for possible injury until i fix the problem. i will be taking the car to the dealer soon. *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 01/28/2010 | 6000 | 1 | |
| 1. i bought a new toyota sienna 2010 in november 2009 and found the rails of the passenger side seat corroded in less than two months 2. the spare tire mechanism of the same car was found stuck and had to be replaced in the same time period. the dealer has replaced the spare tire mechanism but failed to address the issue of corrosion. i am concerned as this affects the resale value of my car and also if the corrosion exists in other parts of the vehicle which are not conspicuous. | |||