Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/12/2010 | 10000 | ||
| Uncontrolled acceleration where depressing the brake pedal was soft and did not have any effect in stopping the vehicle. i was pulling into my garage and as i neared the point where i wanted to stop, i pressed on the brake pedal. this had no effect and the vehicle continued to accelerate. the vehicle proceeded through the other end of the garage. there is a drop from the floor of the garage to the ground on the back side of the garage. when the heavy front end of the 2010 toyota sienna went through the garage wall, it dropped to the ground and the vehicle was balanced like on a teeter-totter with 1 rear wheel in the air instead of on the garage floor. this position stopped the vehicle from continuing to move forward. i was unable to get out because the doors were locked and did not release when i tried to open the door. i called the local security force who came to my assistance. with the security force pulling on the door from the outside, i was able to get out through the rear passenger door. this has never happened before but the consequence was frightening even at the slow speed that i was going. i contacted my insurance company and though not finalized, it appears that they believe they would be able to repair the vehicle. their repairs would be body work, painting, and a new front windshield. my concern is that these repairs may not address the root cause of the problem - that the brake pedal did not slow or stop the vehicle as intended. | |||
| 05/03/2010 | 7200 | ||
| This happen on may 3, 2010 around 9:50am . my wife , by herself, drive to the parking plaza in front of retail store, before it happens she has fullly break and stop , and waiting for other driver to full out of parking space. she slowly makes right turn to parking space, the car, siena 2010 van, suddenly accelerates to high speed and smashs to the front store, causing the damage the whole front store , luckily no body injuirie in the incident. i think something unusual happen to this car, i had contacted toyota to further analysis of the car, right now the car is in dealership , awaiting for repair. | |||
| 05/03/2010 | 5100 | ||
| Tl* the contact owns a 2010 toyota sienna. while driving at speeds of 10 mph, the vehicle abnormally accelerated without warrant and crashed. the police arrived on the scene and filed a police report accordingly. there was one reported injury and the vehicle was destroyed. the failure and current mileages were 5,100. | |||
| 03/09/2010 | 4500 | 1 | |
| When car is started even in warm weather, engine races and can get up to 30 miles per hour without depressing accelerator. sometimes takes 15 to 20 minutes to get to a normal idle. *tr | |||
| 03/01/2010 | 1500 | 1 | |
| My 2009 toyota sienna accelerated unexpectedly after the cruise control was set. this happened 2 different times while my wife was driving it. i was not in the car. my wife had to immediately press the brake pedal to release the auto cruise. after the brake was pressed the autocruise released the acceleration. our car is not in the recall list i think. we never took our car for the recall repair at any time since we have had it. *tr | |||
| 02/12/2010 | 1 | ||
| I recently drove a rented 2010 toyota sienna van, from alamo rentals in san antonio texas. i found the cruise control system a bit quirky and a bit startling at first. once the cruise control was set to 70 mile per hour, the system operated fine and maintained the set speed. however, once every 3 or 4 times the cruise control was disconnected using the brake pedal, then using the resume function of the cruise control, the vehicle would accelerate rapidly past 75 miles per hour. once i disconnected the cruise control and reset the desired speed, the cruise control operated normally. this seemed to be a persistent but intermittent issue. once i was aware of the potential for rapid acceleration and speed overshoot, i was able to anticipate and control the vehicle from running away. in light of all the issues concerning toyota products, i though i would bring this to your attention. driving conditions at the time of these incidents were dry concrete road, 7 passengers in the vehicle, highway speed of 70 miles per hour, outside temperatures were between 34 degrees f to 70 degrees f. highway was straight and level. *tr | |||
| 11/30/2009 | 4500 | 1 | |
| At vehicle start- cold ambient temps -approx 20f and lower, engine goes to about 1800 rpm and stays there for about 2 minutes before dropping down to about 1100 rpm. after shfiting and the driver taking the foot off the brake pedal the vehicle has a tendence to lurch due to the high engine speed. this is a surprise event every time i or my wife start this vehicle and i consider it a safety related issue. as a comparison, my 2003 chevy trailblazer cold engine rpm never goes above 900 rpm and does not exhibit this lurch tendency. i complained to the toyota dealer service manager, and he offered no resolution- basically ...that's the way it is. the dealer has no known procedure to adjust the cold start engine speed to a lower level. i have a documented service report. *tr | |||