Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 08/09/2012 | 20000 | 1 | |
| My 12 year old son reached back for the seat belt for the middle row seat behind the passenger while the automatic door was closing. his hand became trapped between the door and frame as the automatic door shut. the door did not release automatically and only released when he used his other hand to push the door open button. unfortunately he suffered a fracture of his 4th right metacarpal. we are very concerned about the close proximity of the door mechanism and the seat belt, and also about the lack of a safety mechanism for automatic sensing/release. *tr | |||
| 08/09/2012 | 20000 | ||
| My 12 year old son reached back for the seat belt for the middle row seat behind the passenger while the automatic door was closing. his hand became trapped between the door and frame as the automatc door shut. the door did not release automatically and only released when he used his other hand to push the door open button. unfortunately he suffered a fracture of his 4th right metacarpal. we are very concerned about the close proximity of the door mechanism and the seat belt, and also about the lack of a safety mechanism for automatic sensing/release. | |||
| 02/20/2012 | 12000 | ||
| Tl-the contact owns 2011 toyota sienna. the contact stated that the third row middle beat that retracted from the ceiling was tangled around a child's waist while sleeping. the failure almost caused the seat belt to straggle the child. the child begun to turn blue so the contact had to cut the seat belt to release the child. the contact called the manufacturer and filed a complaint. the dealer was contacted to secure an appointment to have the seat belt replaced. the failure mileage was 12,000. kmj | |||
| 02/20/2012 | 12000 | ||
| Tl-the contact owns 2011 toyota sienna. the contact stated the third row middle beat that retracts from the ceiling tangled around the child's waist while sleeping almost causing the seat belt to straggle the child. the child begin to turn blue so the contact had to cut the seat belt to release the child. the contact called the manufacturer and filed a complaint and called the dealer to have the seat belt replaced. the failure mileage was 12,000. jo | |||
| 09/14/2011 | 26964 | ||
| On sept 14, 2011 while my son was in the second row bucket seat on the passengers side his seat belt failed. the female end of the seatbelt which is anchored to the floor, separated from the floor while still buckled. | |||