Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
12/22/201224000
 Toyota sienna mini van spontaneous acceleration our minivan spontaneously accelerated. i don't know if you know toyota has been having this issue with older models, but ours is a 2012 toyota sienna xle limited all wheel drive mini van. i put on the brake to let my wife out when the van took off as if i had the gas pedal to the floor, yet my foot was on the brake. we kept moving, so i pushed the stop/ignition button and the van would not stop. i then put on the emergency brake and the van was still moving, i watched the rpm's keep going up on the tachometer. i then pushed the off/ignition button again, still would not stop, my next step was to put it in neutral, but i didn't want to blow the engine, so i pushed the off/ignition button again and the engine finally stopped. we were freaked out we had only read about this not thinking it would ever happen to us. now the biggest problem is i don't feel comfortable having wife drive the van anymore. i called toyota of nashua, they basically said we can inspect it and call toyota of california. i called toyota of ca and they seemed nice and talked about giving us a loaner car. both toyota of nashua, nh and toyota of california both inspected the van and said
01/21/201210
 The intermittent wiper is reveresed. the slow is running fast and the fast running slow. took it to the dealer and they advised that they could not do anything. also the dash is not flush with the instrument cluster.
09/03/20122000
 Driver and passenger side power sliding door occasionally (i.e. not all the time) makes an abnormal pop noise when initially opening with the outside handle or with the inside handle on the sliding door. this does not happen the door is opened with other method (e.g. remote, over-head mount control, button on b-pillar). it seems as if the door doesn't unlatch before the motor start pulling the door. the symptom is very similar to this tsb for certain 2011 sienna: t-sb-0044-11.