Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
02189902/18/1999605164Experiencing ticking noise in the cabin in cold temperature (0.f.). *tt06/02/1999
STRUCTURE - BODY
00169806/12/199810011514Water leak field fix repair instructions. *eh01/26/2005
BO0260010/27/2000BO0260010003565Information on water leak field-fix repair instructions - revised. *tt10/24/2003
BO0260010/27/2000618300Information on water leak field-fix repair instructions. *jb04/11/2001
34511/01/2000616050Subject regarding water leak fix repair. *tt02/08/2001
BO0010001/07/2000610045Information regarding a new anti-chip tape developed to help prevent repeat occurrences of paint chipping on the rear quarter panels. *tt04/14/2000
169810/27/200002600601600Water leak field-fix repair instructions. *yc *tt08/12/1998
STRUCTURE - BODY - DOOR
BO0139909/17/1999607877Some vehicles starting with vin 4tavl52n*xz469062 may exhibit a rattle noise caused by the front lower window glass frame. *tt10/14/1999
STRUCTURE - FRAME AND MEMBERS
TC-11-01303/28/201110038974Ready06/29/2011
TC-11-01303/28/201110038974Toyota service campaign: see document search button for owner letter. a service campaign to apply anti-corrosion materials for vehicles in cold states. 1996-2004 tacomas. *rm06/29/2011
POL08-0303/07/200810024521Customer support program - warranty coverage extension for frame rust corrosion perforation on certain 1995 through 2000 my tacoma vehicles. *nj04/22/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY
08/09/2012130000
 Tl* the contact owns a 1998 toyota tacoma. the contact stated that the seat inside the vehicle would bounce up and down when the vehicle started to slow down. the contact stated that after inspecting the vehicle he noticed that the frame had rusted. the vehicle was not taken to the dealer or mechanic for inspection. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 130,000.
08/09/2012130000
 Tl- the contact owns a 1998 toyota tacoma. the contact stated that the seat inside the vehicle would bounce up and down when the vehicle would began to slow down. the vehicle was not taken to the dealer or mechanic for inspection. the contact looked under the vehicle and noticed that the frame had rusted. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 130,000. ap
04/13/2012172000
 Tl-the contact owns a 1998 toyota tacoma. while parked, the contact noticed that the rear frame was corroded and the rear axle had detached from the frame. the vehicle was not taken to the dealer for a diagnostic test. the vehicle was not repaired. the approximate failure mileage was 172,000. sm.
04/13/2012172000
 Tl- the contact owns a 1998 toyota tacoma. while parked the contact noticed the rear frame was corroded and the rear axle had detached from the frame. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 172,000. ds
06/16/200460000303/15/1998
 Dealer told me at time of purchase that rust warranty was 10 years, found out after it expired that it was only 5 years. seams of vehicle body rusting from inside out. original dealer notified in 2001 and fixed rust in bed. repair lasted approximately 2 years before it occurred again in the same place as well as in other places. toyota (corporate) notified. toyota has consented to repair the rust previously repaired by dealer but will not fix the rest. vehicle is currently in body shop for the repair. *ak
STRUCTURE - BODY - BUMPERS
08/01/20011
 Bumper fractured and brackets broke away, dealer said bumpers are not for bick racks, the manual does not say this. it does say a ball hitch can be connected to tow a load 350lbs, total weight of the bike rack with bike is 200lbs.
07/05/2000605/01/1998
 The support arms that hold my front bumper on keep breaking without me hitting anything. the bumper just hangs on by wires sometimes. fairway toyota says it is my fault because i use it on a mail route
104/01/1998
 Front bumper is simply a plastic shroud. it provides no protection against any type of incidental contact. excessive body damage could occur at speeds less than 5 mph.
10/13/1998102/01/1998
 Brakes failed, bumper was smashed from impact at 5-10 mph.
07/07/1998112/12/1997
 Front bumper assembly failed during accident causing front end damage.
07/05/1998
 I am trying to find out information on the front bumper of my truck. it is a plasic moulding attached with plastic rivets to sheet metal. there is no metal what so ever behind this plastic moulding. you can push it in with your hand. this can't be safe! i really need some help with this, toyota will not give me any answers as to why this was done.
07/07/1998
 Vehicle was invoved in a low impact accident, approximately 10 mph. no damage to the other vehicle. consumer's vehicle sustained approximately $4000 in damages. beleived bumper was not constructed properly. dealer notified. *ak
STRUCTURE - FRAME AND MEMBERS
05/14/2009182000
 Tl-the contact owns a 1998 toyota tacoma. the contact noticed that the main frame, and rear bumper exhibited severe rusting. in addition, the front and rear shocks were replaced due to excessive rust and within a one year period both new shocks required replacement. the vehicle was not examined or repaired. the failure mileage was approximately 182,000. js
04/15/2009135000
 Tl*the contact owns a 1998 toyota tacoma. the contact took his vehicle in to be serviced and was informed that the frame was rotting under the vehicle. he did not have the vehicle repaired at the service center. he is waiting to call the dealer and manufacturer regarding the repair work. the failure mileage was 135,000.
11/11/20081056731
 1998 toyota tacoma with significant frame rust. vehicle falls within the frame rust corrosion perforation warranty extension program offered by toyota. the program offers to buy back toyota tacomas that fail their inspection dealer actually dented the frame during inspection due to weak frame secondary to rust. they did not put a hole in it therefore returning it to me, saying the vehicle is safe. contacted corporate toyota and basically got blown off as they stated the dealer did not put a hole in it during inspection. personally, any vehicle which you can dent the frame in critical areas with a 12 oz hammer with light to moderate swings is unsafe. at this point i can only hope i do not get into a crash with this vehicle. i am filing this complaint as i believe they are overlooking a potentially serious problem with the structural integrity of this vehicle. *tr
08/05/20081114001
 Tl*the contact owns a 1998 toyota tacoma. the contact stated that the frame was corroding on her vehicle. her husband noticed that several tacoma owners were experiencing the same failure and decided to have the vehicle inspected by the dealer. the dealer performed a frame inspection and stated that it was okay at that time. the west inspection station informed the contact's husband that his frame was in bad shape for the past couple of years; therefore, the contact was skeptical about the dealer's diagnosis. the manufacturer has not been consulted. the current mileage was 111,467 and failure mileage was approximately 111,400. updated 09/23/08 *bf the also stated the window would not roll up. updated 10/01/08. *jb
07/09/2004100000
 Tl*the contact owns a 1998 toyota tacoma. the contact stated that the frame on the vehicle was rusting, which he observed while performing maintenance. some of the rusty metal and pieces of the frame fell off the vehicle. he consulted the dealer and manufacturer numerous times, but they were nonchalant and unconcerned. initially, they offered no assistance. most recently, the contact was sent a letter requesting that he take the vehicle to the dealer for inspection. after the inspection, he was informed that the frame failed inspection and the recourse was still being negotiated at the time of the complaint. the current mileage was approximately 145,000 and failure mileage was approximately 100,000.
06/23/200853000
 Tl*the contact owns a 1998 toyota tacoma. the contact received a recall notice and took the vehicle to the dealer for inspection. the dealer stated that the vehicle's frame was damaged too severely to be repaired; however, they offered her approximately $7,000 towards a trade-in. the recall number was unknown. the failure and current mileages were 53,000.
06/25/200883000109/25/2002
 Tl*- the contact has asked for the exact verbiage of his email entered as his complaint: toyota has instituted a warranty enhancement program for 1995-2000 toyota tacomas for frame rust. toyota is buying back the trucks because of safety problems. there have been numerous accidents resulting from collapsing frames that have rusted out. they are doing this to avoid a nhtsa recall. my truck has a title that lists prior damage, and they will not take my truck back. they claim that the truck has been altered. the truck was repaired using toyota tacoma factory parts, and not aftermarket parts. the truck was repaired in year 2002, but the insurance company chose not to spend the money on repairs. if my truck was newer, the insurance company would have spent the money on repairs, the repair would not appear on the title, and toyota would qualify this truck for buy back. the only difference between my truck and a newer truck receiving the same repair is that one is older than the other, and the insurance company chose to repair the newer vehicle. my 1998 tacoma was professionally repaired and inspected by the massachusetts police. the truck looks brand new except for the frame rust. i believe that toyota is trying to avoid a nhtsa recall by this warranty enhancement program. still, there are many vehicles like mine on the roads with frame rust waiting for an accident that toyota chooses to ignore. updated 07/15/08 *bf updated 07/15/08
05/08/20081380001
 I went to get my truck inspected and they refused to do so, because the frame on my truck has cracked. they stated that they thought there is a problem with these vehicles and to check into it. my dealer stated they could not do anything because the truck is so old. i still owe money on it. what am i supposed to do now. *tr
04/17/200686000105/01/2003
 Tl*the contact owns a 1998 toyota tacoma. the contact stated that the frame deteriorated on his vehicle. he was able to pick off chunks of the frame and it eventually cracked and split in half. he consulted toyota for approximately two and a half years, but was not offered any recourse; therefore, he sold the vehicle. most recently, the contact was notified about a buyback of 813,000 toyota tacomas, model years 1995-2000 for the frame. he was offered $675 for his vehicle. the failure mileage was approximately 86000. updated 5/20/08 *cn updated 05/20/08
05/05/2005840001
 I owned a 1998 toyota tacoma. recently toyota didn't perform a recall but a good faith service for rusting and breaking frames. my frame had recently broke causing me to buy a new vehicle, toyota and i have went back and forth on this since may of 2005. in february of 2008 they have came out and said that their 1995-2000(170,000 total) toyota tacoma's did not have the proper rust protector and it was causing mass deterioration and possible frame breaking. *tr
09/19/200797000103/04/1998
 I owned a toyota tacoma, 1998 king cab with 4wd up until oct 07, when i had to trade it in or junk it. the frame was so rusted out that one bad bump was going to land me in a ditch or out of control. i researched this online, found that toyota was not doing anything about it. i turned it into my toyota dealer, the truck had only 97,000 miles on it, was worth thousands but only got 2500 on trade in due to its frame condition. *tr
12/07/2007108/07/2007
 Severely corroded frame rails on a 1998 toyota tacoma 4x4. purchased used from a maine used car dealer with 121k miles in aug 2007. while replacing the muffler and tail pipe in december 2007 i noticed severe rust and corrosion of the frame rails and cross members on the frame of this truck. upon closer inspection of the frame, i noticed several areas where the previous owner or dealer had repair patches welded to the outside of the frame to shore up the weaker areas.both drivers and passenger side frame rails have huge holes or cracks where the frame has rotted away. the patch jobs that were done range from a couple inches to 14 inches. rust proofing was used to hide/protect what was left of the frame. rust proofing now not able to hide the corrosion or the large pieces that are flaking off the frame showing new holes. vehicle unsafe to haul anything or even to drive. unsafe condition could result in serious personal injury or death. *tr
12/07/2007108/07/2007
 Severely corroded frame rails on a 1998 toyota tacoma 4x4. purchased used from a maine used car dealer with 121k miles in aug 2007. while replacing the muffler and tail pipe in december 2007 i noticed severe rust and corrosion of the frame rails and cross members on the frame of this truck. upon closer inspection of the frame, i noticed several areas where the previous owner or dealer had repair patches welded to the outside of the frame to shore up the weaker areas. both drivers and passenger side frame rails have huge holes or cracks where the frame has rotted away. the patch jobs that were done range from a couple inches to 14 inches. rust proofing was used to hide/protect what was left of the frame. rust proofing now not able to hide the corrosion or the large pieces that are flaking off the frame showing new holes. vehicle unsafe to haul anything or even to drive. unsafe condition could result in serious personal injury or death. *tr
01/28/200883000112/18/2001
 Tl*the contact owns a 1998 toyota tacoma. the dealer discovered that the frame was rusted under the contact's vehicle. he filed a claim with toyota and was informed that they were unaware of the failure and could not assist. the current and failure mileages were 83,000. updated 3/4/08 *cn
12/19/2007460001
 I was told today by an insurance appraiser that the frame on my 1998 toyota tacoma extended-cab, 4x4 pickup truck is rusted so badly that it's unsafe to drive and could very possibly break on rough road conditions. such a failure could render the vehicle uncontrollable and cause injury or death. his evaluation was simply that this truck is now junk. he was surprised that the impact of the collision damage he was assessing didn't break the frame. i bought this truck new in august of 1998 ($27000+ window sticker) and it now has 46,766 miles on it. anecdotal evidence suggests that this rust is not repairable and that the manufacturer will not accept responsibility for this problem. this truck has been well maintained and driven carefully by a mature driver. *tr
01/01/19011
 1998 toyota tacoma with a cracked frame. consumer states that the frame is cracked and it is not due to rust or corrosion. consumer states that his son heard a loud bang and felt the rear end was loose. *kb
08/16/2005620001
 Tl*the contact owns a 1998 toyota tacoma. the vehicle's frame is rotted, rusted, and corroded from the front to the back of the frame rails. the vehicle failed state inspection because it was deemed as structurally unsafe. the vehicle has not been taken to the dealer because it is out of warranty and toyota will not recognize the failure. the vin and purchase date were unknown. the current mileage was 77,000 and failure mileage was 62,000.
05/14/2007166000301/30/2001
 Frame broke in half on passengers side ahead of rear wheel. frame rusted 2005. frame rusted 2007. frame has approximately $1000 of welding done to it. won't pass inspection in 2008. *tr
08/27/200778000104/10/2003
 Tl*the contact owns a 1998 toyota tacoma. the frame of the vehicle is rusted and corroded where the rear springs hook to the frame. the contact has taken the vehicle to toyota three times and they have given him the run around. he was initially informed that toyota would make a one hundred percent repair. then he was informed that they would make a fifty percent repair. the dealer finally stated that he would be responsible for the repairs. the cost for a short term repair was over $2,500. he took the vehicle to an inspection agency and was informed that toyota's remedy would have only been temporary. toyota offered to purchase the vehicle after the repair for half the market value. the vehicle could not pass inspection. the contact has photos of the vehicle and also of how toyota was going to repair the vehicle. the current mileage was 80,000 and failure mileage was 78,000.
02/10/2006112/23/2003
 1998 toyota tacoma frame rotted away at rear springs and elsewhere. *jb
10/18/2007104/17/1999
 Frame rot in front of the rear leaf spring mounts on both sides. i've had three shops look it over and all three say the damage is to far gone to repair. *tr
08/20/2007109/01/2003
 Tl*the contact owns a 1998 toyota tacoma. the contact stated that the frame of the vehicle has large holes. she stated that where the truck cab and bed come together is more damaged than any other part of the vehicle. the dealer stated that it was not a manufacturer defect. the vin, engine size, and failure mileage were unknown. the current mileage was 115,000.
08/27/200748002101/01/1998
 After leasing my 1998 tacoma 4x4 for 3 years, i chose to buy it at the end of the lease. i have maintained it religiously for the entire 9 years. i took it for its annual pa inspection expecting that with only 48,002 miles there would be few if any problems. in 2006 there were no problems, no indication of any rusting or frame / under carriage problems. my mechanic has informed me that the truck is a danger to drive because the undercarriage is rusted through & there large, gaping holes throughout. i have never heard of this problem until i began researching it. a vehicle that i had intended to keep for many more years is now worthless and a danger to drive. after reading the other complaints, i believe that this is a wide spread problem with the toyota tacomas. *tr
08/12/2007106/20/2006
 The frame of my 98 toyota tacoma is severely rusted that caused it to crack in the rear viewable through the rear passenger wheel. after noticing it i looked under to see that the entire rear part is rusted and goes to about the rear of the cab. i bought it a little more than a year ago from a man who maintain it very well, and i have also maintained to regularly. this concerns me because i just started college and do not have the money to replace the frame and will not be able to sell it the way it is, because i would not be able to get anywhere near what it would be worth with a good frame. *tr
02/20/20071172
 1998 toyota tacoma 4x4 both frame rails have rotted through right behind the cab with the truck almost breaking in two. *nm
12/20/199701/01/1997
 Body squeaks from various locations when riding with a passenger. *ak
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
06/01/2011108/01/2001
 Letter from senator casey on behalf of constituent re his 1998 toyota tacoma *tgw the consumer stated prior to purchasing the vehicle, it was damaged on the right side and has a reconstructed title. toyota recalled the vehicle due to a manufacturers defect for frame rust. toyota denied the recommendation of including the vehicle in the buy back program, due to the reconstructed title, even though the frame was caused by toyota three years prior during the manufacturing of the vehicle. *jb
05/22/2008105/22/2008
 1998 toyota tacoma. consumer writes regarding frame rust *tgw the mechanic from the inspection station noticed large amounts of rust and scale on the right and left frame rails between the cab and bed. upon closer inspection, the right and left frame rails were almost rusted through. *jb
05/03/2010108/05/2009
 1998 toyota tacoma. letter sent regarding complaint against local toyota dealership *tgw toyota did not cover the frame of the vehicle because the truck had a salvaged title. *jb
05/01/2006120000112/20/1999
 1998 toyota tacoma pickup with major rot on frame. a 2 foot piece of frame fell out from under the wheel well and the other side was cracked almost through. the truck was not repairable. *tr
03/15/2008117400110/20/1998
 I took my truck for pa inspection and i got a call at work that my truck had failed due to the frame is rotted and there is a lot of surface rust. the repair facility cut out the piece of frame and replaced it with new metal. *tr
02/16/2008136000104/05/2004
 Frame of 1998 toyota tacoma split due to extensive rust on underside of truck. truck was in otherwise very good condition. i had truck checked by 2 mechanics who advised me not to drive it and that it was not worth fixing. i ended up selling it at junkyard for $700. i was still making payments at the time. *tr
04/13/2008135000202/01/2002
 The frame of my 98 toyota tacoma truck has rotted out. the truck is in decent shape and runs well but the frame is rotted. i'm told drains were not properly designed to remove excessive water and the vehicle was not properly protected for resistance to rust and rotting. it's dangerous. i had to weld the frame once before as well. *tr
03/21/200870000312/21/2007
 Excessive frame rust on my 1998 toyota tacoma lead to the cab breaking from it body mounts and crashing onto the frame. in addition, all but one of the frame mounts that hold the gas tank in place have since broken causing the tank to drop. also, frame shows rust penetration throughout and large diameter holes are visible in the load bearing members. suspension mounts, shackles, and the accessory frames hardware is severely corroded as well. *tr
03/16/2008177000111/01/2007
 I have a 1998 toyota tacoma and the cap on the bed started to hit the cab of the truck one day. i investigated the problem and found that the frame had completely rotted away on both sides. i have attempted to fix the problem for a temp fix but there is nothing good of the frame to weld anything to. due to the nature of this type of component failure it will most likely result in death or serious injury. i do not have the money to replace the frame nor do i think its expected of any of us with this problem to pay for the manufactures defect!! so as for now i am stuck with a truck that is worthless. how many people are going to have to die from this before something is done!!!! *tr
02/09/2008150000702/22/1998
 I bought a brand new 1998 toyota tacoma 4x4 reg cab 4 cyl. standard transmission and my mechanic told me my frame was breaking apart.. he did the best he could to weld the frame but told me it probable only had a year left.. this disappoints me terrible.. i always trusted toyota vehicles and recommend them to everyone, but i afraid than i no longer can do so.. i took very good care of my vehicle and toyota let me down.. my next vehicle will be a ford f 150 with a c channel frame not boxed like the tacoma... i would recommend you get a handle on this problem or you will lose major sales...it pains me to write this... i always loved toyota. also the exhaust manifold had to be replaced 3 time in this 10year period... wake up... *tr
01/06/2008118000106/01/2001
 Put truck on lift. truck frame literally broke in half when truck was elevated. extensive corrosion of truck frame. virtually zero corrosion on the rest of the truck. *tr
10/10/2007110/10/2007
 Frame rusty/rot problem. *tr
02/05/2008160000112/26/1997
 The frame on my 1998 toyota tacoma regular cab 4x4 pickup truck is severely rusted. in some places, the metal is extremely thin because of this. the rest of the truck, other than the frame, is in good shape. the amount of frame deterioration, especially in the rear portion of the frame, seems excessive given the age of the vehicle and the care i have given it. fortunately, there are no holes in my frame yet, but others have not been as lucky. *tr
01/23/2008185000110/20/1997
 '98 toyota tacoma w/ 185,000 mi. - frame rusted out . unsafe to drive. *tr
01/13/2008109/10/2005
 I have a 1998 toyota tacoma 4x4 4cyl and i have recently noticed that the frame rot was so bad that the rear portion looks like swiss cheese. the frame has actually gotten so bad it broke away from the leaf spring mounts and is no longer connected. i am very upset because the car is only 10 years old and i used to link toyota with quality. this could be my last toyota because i feel cheated. *tr
01/15/20071000001
 Frame rotted on truck. exstensive repair needed to make frame safe.*cn
10/30/20071
 Frame is rotted from rust and is un-usable. *tr
10/30/2007107000108/17/2005
 This is a 1998 toyota tacoma with 107,000 miles. after repeatedly noticing rust flakes on the ground under the vehicle, it was taken to several mechanics and a body shop for assessment. there was consensus that the frame was completely rusted through, and that there wasn't sufficient intact metal left to enable it to be repaired. they also agreed that that it would be extremely expensive to replace the frame (estimates ranged from $3,500 to $10,000), so the vehicle was essentially totaled. they all warned that it was extremely hazardous to drive, since the slightest accident or road hazard could cause the frame to break and the vehicle to split apart and/or buckle. this vehicle is not old enough, nor does it have enough miles on it, to warrant this massive failure of frame integrity. it has been well maintained and not driven under any conditions that could account for the failure; thus, it seems self-evident that it is a fundamental defect in the manufacture of the vehicle that has resulted in this dangerous condition. *tr
06/22/2007134000104/01/1998
 Tl*the contact owns a 1998 toyota tacoma. the contact took the vehicle in for repair. when the vehicle was placed on the frame rack at the shop, the rack went right through the vehicle. the vehicle was lifted and it was discovered that the frame was totally rotted. the vehicle was out of warranty. the current and failure mileages were 134,000.
03/05/200755000103/05/2003
 Tl* - the contact owns a 1998 toyota tacoma. the vehicle would not pass state inspection due to a rusted frame. the vehicle began to rust at approximately 55,000 miles. the current mileage was 83,000. the vin was not provided.
04/13/200721110/16/1998
 I own a 1998 toyota tacoma 2wd with 105,000 miles on it and the frame is corroded so extensively that i could put my finger through the rust. i bought it new in 1998 and maintained it regularly. the last time that i put it on a jack the frame partially collapsed where it was resting on the jack. after further inspection i found severe corrosion throughout the frame. the bumper brackets were barely holding up the bumper. it had been a reliable truck ,and this was the second tacoma that i have owned. both were equally reliable. however, the problem has given me quite a scare. i don't dare haul anything heavy in the bed ,and the idea of towing something with it is simply out of the question. the body was still in pretty good shape with a little corrosion on the front of the hood from a stone chip. i just didn't understand how the problem could have become so severe. i would expect a certain mount of rust down there, but this was more severe than i have ever seen. my best guess was that the vehiclewas almost worthless even though everything else wasin satisfactory condition. until i discovered this problem, i had expected to keep it for at least 5 more years.*ak