Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
01/09/2013690001
 My tacoma was recalled 2 years ago for frame rust. they told me it was ok + undercoated it to prevent future rusting. all that undercoating is falling off. that can only be due to improper application or faulty product. the dealer that applied the product (ferris toyota) says the product is faulty + they've seen it many times. they've also confirmed the same with other dealerships. toyota, otoh, says there's nothing wrong. if the frame doesn't need undercoating, then why'd they do it? are they suggesting it works when 50% has fallen off? this is the same vehicle which is now being recalled for spare tires falling off on the highway + my emergency brakes have been seized with corrosion since i've owned the truck. i've contacted toyota many times + they refuse to put their correspondence in writing, but the representative, tiffany bishop, says she types a transcript of our conversations, just won't give me copies. she also calls from a phone with a blocked number. what kind of bull is this? these vehicles are obvious hazards on the road + toyota is playing games instead of making serious efforts to make the vehicles safe. please bring this to the attention of someone at toyota other than [xxx], i am finished corresponding with her! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
01/09/201369000
 My tacoma was recalled 2 years ago for frame rust. they told me it was ok + undercoated it to prevent future rusting. all that undercoating is falling off. that can only be due to improper application or faulty product. the dealer that applied the product (ferris toyota) says the product is faulty + they've seen it many times. they've also confirmed the same with other dealerships. toyota, otoh, says there's nothing wrong. if the frame doesn't need undercoating, then why'd they do it? are they suggesting it works when 50% has fallen off? this is the same vehicle which is now being recalled for spare tires falling off on the highway + my emergency brakes have been seized with corrosion since i've owned the truck. i've contacted toyota many times + they refuse to put their correspondence in writing, but the representative, tiffany bishop, says she types a transcript of our conversations, just won't give me copies. she also calls from a phone with a blocked number. what kind of bull is this? these vehicles are obvious hazards on the road + toyota is playing games instead of making serious efforts to make the vehicles safe. please bring this to the attention of someone at toyota other than ms bishop, i am finished corresponding with her!
09/18/20111780003
 The lower ball joint fell off the truck...this is the 3rd time this has happened in 11 months...once on the right side and twice on the left...there was a recall on this vehicle for the very issue that has happened...and i bought it under warranty september 2005 from toyota, evans toyota fort wayne indiana...i have submitted a claim for repairs and damages to toyota but they refused to honor it...the truck was under recall when i bought it and they never told me...i have all my claim and repair documentation...it is a wonder no one was killed the wheel just comes off while driving...i am afraid that this is going to happen and i or someone else will be killed...the wheels are not suppose to come off this truck.... *tr
09/18/2011178000
 The lower ball joint fell off the truck...this is the 3rd time this has happened in 11 months...once on the right side and twice on the left...there was a recall on this vehicle for the very issue that has happened...and i bought it under warrenty september 2005 from toyota, evans toyota fort wayne indiana...i have submitted a claim for repairs and damages to toyota but they refused to honor it...the truck was under recall when i bought it and they never told me...i have all my claim and repair documentation...it is a wonder no one was killed the wheel just comes off while driving...i am afraid that this is going to happen and i or someone else will be killed...the wheels are not suppose to come off this truck....
03/18/2012
 2002 toyotoa truck, lost control and hit my ford s/w, truck was on recll for ball/joints , both me and wife was hurt by this un insured driver, driver was cited for wrong turn into my lane, i lost both my car and my health, what can i do to recover damages from a uninsured truck and driver?
05/07/200542200208/21/2002
 Wheel studs stretching and breaking at recommended torque specification. potential for wheels to break loose from vehicle while driven. likely to cause serious injury or death to occupants or other vehicles and occupants. *nm
08/14/20044020002/10/2002
 The left rear tire (dunlop grandtrek p265) of 2002 toyota tacoma blew out on ca 215 freeway (with speed of 60-70 mph). i lost control of the vehicle, it spun and collided with another vehicle which resulted to minor physical injury to the other vehicle's driver. original tires came from the dealership, carson toyota (california). contacted toyota and the dealership--they gave us the run-around. the dealership was very unresponsive stating that they are not at fault, did not know that the tire would blow up on the vehicle that during the sale--nevertheless, to cut cost on a $2ok value truck, put substandard, defective tires, least expensive in the market. i will end up putting up the costs for replacing all tires with more reliable tires (michelin). i hope that there would be better law/legislation protecting consumers and no one would experience the same incident that occured to me.*ak
WHEELS - CAP/COVER/HUB
44000105/01/2002
 Rear wheel can't be removed from hub. dealer was contacted. dealer stated we beat the wheel off with a sludge hammer. *ak
WHEELS - RIM
04/12/20071
 Tl*the contact owns a 2000 toyota tacoma. the contact purchased 4 weld wheel the mountain crusher rims. when the vehicle was washed and it rained the water seeped into the rims and created a puddle. the water also damaged the color of the rims. intense motor sports diagnosed the rims, and stated there was nothing they could do. *ak
8200306/29/2002
 Defective rims and tires.
3
 Several repairs to wheels and tires. re:steve & kathy mittman *mr the consumer had been to three toyota dealers in performing repairs to the wheels and tires. beaver toyota performed two complete alignments and replaced three wheels that were out of specifications. american toyota has performed a complete alignment, mounted and balanced all the tires on the wheels, prior to replacement by beaver toyota. karl malone had replaced two tires that were found to have excessive run out, as well as mount and balanced all four tires on the new wheels. the manufacturer agreed that this was a defect but declined to replace all five tires and the rims due to sources who stated the tires were within specification. *scc *jb