Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
01/04/20131700001
 As the driver approached a red light, there was a loud noise. he planned to get through the intersection, pull over to investigate. when the light turned green, he accelerated and the front left wheel popped off the axle and rolled away. the truck fell and hit the pavement. upon investigation it was determined that three lugs broke off simultaneously and were not located at the scene. two lugs remained but broke off when the vehicle attempted to move. the vehicle had four new tires installed on 12/27/12, and oil change and new brakes installed on 12/31/12. at the time that work was done, the mechanics did not observe any issues with the lugs. the wheels are alloy aftermarket installed by the dealer before the vehicle was sold. the vehicle had just exited the highway when the incident occurred. the policeman on the scene said the driver would not have survived if this happened five minutes earlier when he was still on the highway. is this incident related to the issues outlined in this case?: nhtsa campaign number:05e077000 vehicle/equipment make:toyota vehicle/equipment model:20 alloy wheel mfg component desc:wheels:lugs/nuts/bolts mfg involved in recall:toyota motor north america, inc. type of report:(e) vehicle mfg responsible for recall:toyota motor corporation report received date:12-22-05 defect summary: certain toyota tundra and sequoia trucks equipped with toyota racing development (trd) 20 alloy wheels sold and installed by toyota dealers as an aftermarket accessory wheel. due to a manufacturing error, the lug-nut holes were not machined to the appropriate specification which will reduce thread engagement. these wheels may not maintain the appropriate torque specification required securing the wheel to the vehicle. consequence summary: this may eventually lead to wheel failure and possibly result in a vehicle crash. *tr
01/04/2013170000
 As the driver approached a red light, there was a loud noise. he planned to get through the intersection, pull over to investigate. when the light turned green, he accelerated and the front left wheel popped off the axle and rolled away. the truck fell and hit the pavement. upon investigation it was determined that three lugs broke off simultaneously and were not located at the scene. two lugs remained but broke off when the vehicle attempted to move. the vehicle had four new tires installed on 12/27/12, and oil change and new brakes installed on 12/31/12. at the time that work was done, the mechanics did not observe any issues with the lugs. the wheels are alloy aftermarket installed by the dealer before the vehicle was sold. the vehicle had just exited the highway when the incident occurred. the policeman on the scene said the driver would not have survived if this happened five minutes earlier when he was still on the highway. is this incident related to the issues outlined in this case?: nhtsa campaign number:05e077000 vehicle/equipment make:toyota vehicle/eqipment model:20 alloy wheel mfg component desc:wheels:lugs/nuts/bolts mfg involved in recall:toyota motor north america, inc. type of report:(e) vehicle mfg responsible for recall:toyota motor corporation report received date:12-22-05 defect summary: certain toyota tundra and sequoia trucks equipped with toyota racing development (trd) 20 alloy wheels sold and installed by toyota dealers as an aftermarket accessory wheel. due to a manufacturing error, the lug-nut holes were not machined to the appropriate specification which will reduce thread engagement. these wheels may not maintain the appropriate torque specification required securing the wheel to the vehicle. consequence summary: this may eventually lead to wheel failure and possibly result in a vehicle crash.
05/02/201233000
 Tl* the contact owns a 2005 toyota tacoma. the contact stated that while driving the vehicle, the tire would deflate. the contact stated that he took the vehicle to the dealer for inspection and they stated that the wheel developed a crack and it needed to be repaired. the contact was also informed that they would not cover the repair costs. the vehicle was not repaired. the manufacturer was notified and they offered no assistance. the failure mileage was 33,000.
05/02/201233000
 Tl-the contact owns a 2005 toyota tacoma. the contact stated that while driving the vehicle, the tire would deflate. the contact stated that he took the vehicle to the dealer for inspection and they stated that the wheel developed a crack and it needed to be repaired. the contact was also informed that they would not cover the repair costs. the vehicle was not repaired. the manufacturer was notified and they offered no assistance. the failure mileage was 33,000. sm.
05/02/201233000
 Tl- the contact owns a 2005 toyota tacoma. the contact stated that while driving the vehicle, the tire would deflate. the contact stated that he took the vehicle to the dealer for inspection and they stated that the wheel had a crack in it and it needed to be repaired but they would not pay for the repair. the vehicle was not repaired. the manufacturer was notified and they stated that there was nothing that they could do as far as costs. the failure mileage was 33,000. ap
02/27/2010681001
 I was driving about 40 miles per hour my 2005 toyota tacoma on the freeway in light rain. the steering completely went out of control and my truck began fishtailing. i tapped on the brakes lightly but the truck continued accelerating faster. i ended up hitting the concrete barrier and was placed in the ambulance. i now suffer from lower back and possible torn ligaments in the neck. before the accident there has been a couple of incident where the steering veers of for no reason and sometimes the steering shakes when i drive. *tr
05/01/2009250001
 My tacoma truck has a problem with the balance of the front wheels. the dealer has tried repeatedly to correct to no avail. i get a shimmy at 65 mph. *tr
WHEELS - LUGS/NUTS/BOLTS
01/04/20131700001
 As the driver approached a red light, there was a loud noise. he planned to get through the intersection, pull over to investigate. when the light turned green, he accelerated and the front left wheel popped off the axle and rolled away. the truck fell and hit the pavement. upon investigation it was determined that three lugs broke off simultaneously and were not located at the scene. two lugs remained but broke off when the vehicle attempted to move. the vehicle had four new tires installed on 12/27/12, and oil change and new brakes installed on 12/31/12. at the time that work was done, the mechanics did not observe any issues with the lugs. the wheels are alloy aftermarket installed by the dealer before the vehicle was sold. the vehicle had just exited the highway when the incident occurred. the policeman on the scene said the driver would not have survived if this happened five minutes earlier when he was still on the highway. is this incident related to the issues outlined in this case?: nhtsa campaign number:05e077000 vehicle/equipment make:toyota vehicle/equipment model:20 alloy wheel mfg component desc:wheels:lugs/nuts/bolts mfg involved in recall:toyota motor north america, inc. type of report:(e) vehicle mfg responsible for recall:toyota motor corporation report received date:12-22-05 defect summary: certain toyota tundra and sequoia trucks equipped with toyota racing development (trd) 20 alloy wheels sold and installed by toyota dealers as an aftermarket accessory wheel. due to a manufacturing error, the lug-nut holes were not machined to the appropriate specification which will reduce thread engagement. these wheels may not maintain the appropriate torque specification required securing the wheel to the vehicle. consequence summary: this may eventually lead to wheel failure and possibly result in a vehicle crash. *tr
03/30/200611300105/24/2005
 Dt*: the contact stated while driving at 40 mph, the front passenger wheel came off the vehicle, causing the vehicle to leave the road and strike other vehicles parked on the side of the road. the police filed a report at the scene. both the driver and passenger received injuries, although both were wearing seat belts. the vehicle was deemed a total loss by the insurance agency. however, there was no determination on what caused the wheel to dislodge. updated 5/2/2006 - *nm